MIC Customs Solutions

MIC Customs Solutions (commonly known as MIC) is an Austrian software company founded in 1988 and headquartered in Linz, Austria. It specializes in Global Trade Management (GTM) software delivered as cloud-based SaaS solutions, helping companies automate and manage customs and trade compliance processes across borders. The company describes itself as the only privately owned and financially independent global software vendor in the international customs and trade compliance area. MIC's platform integrates customs compliance, trade compliance, artificial intelligence, and global trade content into a single system. Its flagship offering, MIC CUST® Customs Compliance, provides a centralized solution for automated customs compliance. The company also offers trade compliance software, AI-assisted tools for customs tariff classification, export control classification, and intelligent trade document processing (IDP). MIC emphasizes a single GTM source system, one compliance database, one graphical user interface, and one consistent global service organization. As of its 2025 communications, MIC reported more than 1,000 customers in 55+ countries across six continents, over 600 employees, and 38 years of experience. The company has an annual growth rate of 15 percent and serves multinational corporations, midsized enterprises, and logistics providers. In 2024, MIC completed a new headquarters in Linz, Austria, and opened an office in India. It also launched a SaaS solution on next-generation infrastructure based on Oracle Cloud Infrastructure and Microsoft Azure. In 2025, MIC refreshed its brand and website, re-certified for ISO/IEC 27001:2022, and embedded AI and machine learning into its next-generation trade management solutions. MIC operates globally with a focus on regulatory compliance across local, regional, and national legal requirements. Its software is designed to be modular and web-based, with standardized IT interfaces to ERP systems such as SAP. The company provides 24/7 global support in accordance with ITIL standards. MIC remains privately held and financially independent, which it cites as a competitive advantage for agility and responsiveness.

MIC Customs Solutions was founded in 1988 with the vision of developing a software solution for handling global customs processes. The company is headquartered in Linz, Austria, and describes itself as the only privately owned and financially independent global software vendor in the international customs and trade compliance area. Over the decades, MIC expanded its product suite and global reach. By 2021, the company had implemented more than 250 free trade agreements for origin calculation and took over Austrian customs software provider LDV Systema. It also opened new offices internationally. In 2022, MIC achieved ISO 27001 certification. In 2023, the company gained nearly two dozen new global customers, a new record in its history. In 2024, MIC completed a new headquarters in Linz, Austria, with space for further expansion, and opened a new office in India (Vadorada). By that year, 90 percent of all MIC customers were running on an SaaS environment, and MIC ran GTM solutions in 55+ countries on six continents. The company also launched a SaaS solution on a next-generation infrastructure platform based on Oracle Cloud Infrastructure and Microsoft Azure services. In 2025, geopolitical developments doubled inquiries for MIC's customs and trade compliance software solutions. The company introduced a refreshed brand and website, successfully re-certified for ISO/IEC 27001:2022, and actively embedded AI and machine learning into its next-generation trade management solutions, including customs tariff classification, AI assistants and copilots, and intelligent trade document processing (IDP). As of 2025, MIC reported more than 1,000 customers, over 600 employees, and 38 years of experience, with an annual growth rate of 15 percent.

• 2025

  Geopolitical developments doubled inquiries; refreshed brand and website; re-certified for ISO/IEC 27001:2022; embedded AI and machine learning into next-generation trade management solutions.

• 2024

  New headquarters completed in Linz, Austria; new office in India (Vadorada); 90% of customers on SaaS; GTM solutions in 55+ countries; launched SaaS solution on next-generation infrastructure based on Oracle Cloud Infrastructure and Microsoft Azure.

• 2023

  MIC gains nearly two dozen new global customers – a new record in MIC history.

• 2022

  ISO 27001 Certification achieved.

• 2021

  More than 250 free trade agreements for origin calculation implemented; MIC took over Austrian customs software provider LDV Systema; opened new office internationally.

• 1988

  MIC founded with the vision of developing a software solution for handling global customs processes.

Leading expert for customs and trade compliance cloud solutions; the only privately owned and financially independent global software vendor in the international customs and trade compliance area.

• MIC CUST® Customs Compliance

  A single centralized software solution for automated customs compliance that simplifies customs processes globally.

• Trade Compliance Software

  Software solutions that keep businesses safe and successful in trade compliance.

• Artificial Intelligence

  AI-assisted solutions streamline global customs and compliance processes, enhancing efficiency, accuracy, and confidence.

• Intelligent Trade Document Processing (IDP)

  Leverages modern AI technologies to eliminate manual data entry from unstructured documents like PDFs.

1. 1MIC - Leading Expert for Customs & Trade Compliance Cloud Solutions | mic-cust.commic-cust.com
2. 2History | mic-cust.commic-cust.com
3. 3Company | mic-cust.commic-cust.com
4. 4Products & Services » Customs Clearance Software | mic-cust.commic-cust.com
5. 5MIC Customs Solutionswikidata.org