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Microsoft

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Microsoft AI chief publicly criticises Anthropic's Claude training approach and warns of 'silicon species' risk

    Public backlash

    In September 2026, Microsoft AI chief Mustafa Suleyman publicly criticised rival Anthropic for training its AI model Claude with human-like qualities. Suleyman called the approach 'misguided'. He also warned that uncontrolled AI development could produce a 'silicon species' that competes with humans. The remarks concerned both a competitor's AI training method and broader risks from advanced AI. The event was reported as a public controversy involving Microsoft's AI leadership and Anthropic's Claude. It centred on Suleyman's criticism of Anthropic's approach and his warning about a possible 'silicon species'.

    Stated objective. Greater transparency around how AI systems are trained and evaluated, including independent scrutiny of AI behaviour and stronger tools to monitor and control the technology

    Source excerpt

    • The head of Microsoft AI has warned that without adequate safeguards, the development of AI could lead to the emergence of a new "silicon species" which competes with humans.
    • In it, he criticised Anthropic for teaching its AI to have human-like qualities, a practice known as anthropomorphising, which he said made it seem as though Claude had its own desires, values and sense of self.
    • Mustafa Suleyman said rival firm Anthropic is treating AI like it is human, an approach he called "misguided" which could create technology that humanity cannot control.
  2. 2026

    Microsoft expands 'biomimicry' program at data centers amid local pushback over pollution and noise

    Company response

    In September 2026, Microsoft announced it would expand its 'biomimicry' initiative from a project begun in the Netherlands in 2022 to more than 20 sites in the United States and Germany. The initiative seeks to blend data centers into the natural landscape through native planting, ecosystem restoration, and plant buffers to muffle noise. The announcement followed pushback from communities near Microsoft data centers over construction impacts, pollution, noise, tree loss, and water and electricity demand. Advocates described the nature-based projects as positive but insufficient given Microsoft's growing greenhouse gas emissions and resource footprint.

    Microsoft announced plans in September 2026 to expand its 'biomimicry' initiative — blending data centers into the natural landscape with native planting, ecosystem restoration, and plant buffers to muffle noise — from a project started in the Netherlands in 2022 to more than 20 sites in the US and Germany. The announcement comes as communities near its data centers push back over construction impacts, pollution, noise, tree loss, and water and electricity demand; advocates called the nature-based projects positive but insufficient given Microsoft's growing greenhouse gas emissions and resource footprint.

    Stated objective. Blending datacenters into the natural landscape to 'create resilient ecosystems that support biodiversity, strengthen community ties, and help our datacenters become better neighbors.'

    Company response

    • Remediation — Microsoft

      investing in enhancement projects that includes 400+ acres of woodland and pollinator prairie restoration

    Source excerpt

    • Now it plans to bring “nature-inspired solutions to restore and enhance natural ecosystems” to more than 20 sites in the US and Germany
    • In its September announcement, Microsoft references successes it has had in Mount Pleasant, Wisconsin
    • investing in enhancement projects that includes 400+ acres of woodland and pollinator prairie restoration
  3. 2026

    Sen. Warren and Senate Democrats send letters to Meta, Google, Amazon and Microsoft seeking information on AI tax subsidies

    Investigation

    Sen. Elizabeth Warren, D-Mass., joined by Democratic Sens. Tina Smith and Jeff Merkley, sent letters Sunday night to the CEOs of Meta, Google, Amazon and Microsoft seeking information on tax deductions the companies claimed for AI and data center development under the 2025 'one big beautiful bill' act and on their lobbying efforts ahead of the bill's passage. The letters cite falling corporate tax payments even as revenues rise, and request answers by Oct. 12. Spokespeople for all four companies did not immediately respond to a request for comment.

    Stated objective. Seek information on tax deductions claimed related to AI and data center development and on lobbying efforts in the lead-up to the passage of the 2025 'one big beautiful bill' act, with answers requested by Oct. 12.

    Source excerpt

    • Sen. Elizabeth Warren, D-Mass., and other Senate Democrats sent letters to the CEOs of Meta, Google, Amazon and Microsoft seeking information on tax subsidies for AI and data center development they say was authorized by the GOP-led "one big beautiful bill" act.
    • Sen. Elizabeth Warren , D-Mass., led the letters, which were sent Sunday night and shared exclusively with CNBC, to the CEOs of the four companies asking for information on tax deductions they've claimed related to AI and data center development and on their lobbying efforts in the lead-up to the passage of the 2025 legislation, known more commonly as the "one big beautiful bill" act .
    • They requested answers from each company by Oct. 12.
  4. 2026

    Vice President JD Vance accuses Microsoft of replacing laid-off workers with foreign hires

    Issue disclosure

    At the Oct. 8, 2026 press conference announcing the PERM suspensions, Vice President JD Vance accused Microsoft of replacing the 6,000 workers it laid off in 2025 with people on H-1B work visas. The report notes the allegation is unproven: USCIS data shows two-thirds of Microsoft's more than 6,000 H-1B approvals last year went to people already working at the company.

    Stated objective. To express dissatisfaction with the employer's unfair labor practices and apply public pressure

    Source excerpt

    • Data shows two-thirds of Microsoft's H-1B approvals went to people already working at the company.
    • for every worker that Microsoft laid off, they replaced that worker with one and a half foreign indentured servants
    • As the Trump administration announced Thursday that it suspended eight tech companies from sponsoring foreign workers for green cards, Vice President JD Vance singled out Microsoft , claiming it replaced the 6,000 workers it laid off in 2025 with people on H-1B work visas.
  5. 2026

    Microsoft responds to controversy over Bing search promotion tool

    Company response

    Microsoft responded to controversy over its new Microsoft Recommended Search Settings app, which can change the default search engine and homepage across browsers to Bing. Microsoft said the tool is optional, is not distributed through Windows or Edge, and will not change any default settings without user consent.

    Company response

    • Clarification — Microsoft

      这是一款可选应用,用户可以自行选择下载和安装。它不会通过 Windows 或 Edge 进行分发,任何默认设置的更改都需要获得用户同意。

    Source excerpt

    • 针对近期推出的一款会将必应搜索和必应主页设置到电脑上所有浏览器中的新应用引发的争议,微软作出了回应。
    • 这是一款可选应用,用户可以自行选择下载和安装。它不会通过 Windows 或 Edge 进行分发,任何默认设置的更改都需要获得用户同意。
    • 完成安装并同意相关设置后,这款应用会在 Chrome、其他基于 Chromium 的浏览器(例如 Brave)以及 Firefox 中安装一个名为“Microsoft Bing Homepage & Search”的扩展程序。
  6. 2026

    Norway's Datatilsynet fines Microsoft-owned Xandr 92 million NOK over Grindr user data

    Fine or penalty

    Norway's data protection authority Datatilsynet fined Microsoft's advertising technology subsidiary Xandr 92 million Norwegian kroner (approximately $9.6 million) for unlawfully processing personal information associated with Grindr users, conduct that took place between July 2018 and April 2020, before Microsoft acquired Xandr in 2022. The regulator found Xandr assumed Grindr had obtained the required consent but failed to verify it or establish a valid legal basis for its own processing. The fine, described as the largest ever issued by the authority, ends a case begun by a January 2020 complaint from privacy group Noyb; Xandr has three weeks to appeal.

    Source excerpt

    • The fine ends a more than six-year case, after Austrian nonprofit privacy rights organization Noyb filed the complaint against Xandr in January of 2020. The company, however, has three weeks to appeal.
    • Norway's data protection authority, Datatilsynet, has fined Microsoft's advertising technology subsidiary Xandr 92 million Norwegian kroner (approximately $9.6 million) for unlawfully processing personal information associated with Grindr users.
    • In what is known as the largest fine ever issued by the regulatory body, Microsoft's Xandr has been asked to pay 92 million NOK (approximately $9.6 million).
  7. 2026

    Researcher discloses ShieldBreak PoC bypassing Microsoft Defender patch for CVE-2026-50656

    Issue disclosure

    A security researcher using the handle "Nightmare Eclipse" published a proof-of-concept exploit named ShieldBreak that reportedly bypasses Microsoft's patch for CVE-2026-50656, allowing an attacker with existing system access to gain admin/root privileges. Microsoft said it is investigating the validity and applicability of the claims. Independent confirmation of the PoC's effectiveness was reported by security consultant Steven Eric Fisher, and researcher Kevin Beaumont published Advanced Hunting detection rules for ShieldBreak.

    Company response

    • Investigation — Microsoft

      微软已知悉相关漏洞报告,正在积极调查这些声明的有效性与潜在适用性。

    Source excerpt

    • 微软已知悉相关漏洞报告,正在积极调查这些声明的有效性与潜在适用性。
    • 就在微软修复 Defender 一个关键漏洞数周后,一名网络安全研究人员发布了疑似可绕过该补丁的攻击验证代码(PoC),攻击者一旦获得任意级别的系统访问权限,即可借此获得系统级控制权。
    • 我已看到独立确认,ShieldBreak 确实有效,不过其利用方式与原始 RoguePlanet 漏洞有本质不同。
  8. 2026

    Microsoft and Japan's National Police Agency take down YAM Store phishing network behind over a billion scam messages

    Company response

    Microsoft, working with Japan's National Police Agency and the health-sector cybersecurity non-profit Health-ISAC, reported that it helped dismantle a scam-message marketplace called YAM Store along with the phishing kits CoGUI and Iron Man. According to Microsoft, since January 2026 these platforms enabled more than one billion malicious messages targeting over 75,000 organizations worldwide in more than 150 countries, including more than 750 million messages geared toward Microsoft customers. Microsoft said it disabled over 20,000 accounts connected to YAM Store, blocked over 100,000 web domains used for impersonation and fraud, and with Health-ISAC seized and redirected web domains powering all three platforms.

    Company response

    • Investigation — Microsoft

      Through an investigation with Japan’s National Police Agency, it tracked scam activity back to a marketplace called YAM Store and a pair of phishing kits, CoGUI and Iron Man
    • Remediation — Microsoft

      Microsoft says it disabled over 20,000 accounts connected to YAM Store and blocked over 100,000 web domains being used for impersonation and fraud.
    • Remediation — Microsoft

      With health sector cybersecurity non-profit Health-ISAC, Microsoft also seized and redirected web domains that were powering all three platforms.

    Source excerpt

    • Microsoft says it disabled over 20,000 accounts connected to YAM Store and blocked over 100,000 web domains being used for impersonation and fraud.
    • With health sector cybersecurity non-profit Health-ISAC, Microsoft also seized and redirected web domains that were powering all three platforms.
    • Through an investigation with Japan’s National Police Agency, it tracked scam activity back to a marketplace called YAM Store and a pair of phishing kits, CoGUI and Iron Man
  9. 2026

    eMudhra cryptographic flaw disclosed

    Issue disclosure

    A security researcher identified weaknesses in private keys associated with eight intermediate Certificate Authorities used by eMudhra's global TLS business. eMudhra acknowledged human errors in the key-generation process, while saying its infrastructure had not been compromised and no data was breached.

    Company response

    • Clarification — eMudhra

      eMudhra has said its infrastructure was not compromised and no data was breached. It also clarified that its Indian Digital Signature Certificate and eSign businesses, which operate on separate infrastructure, were unaffected.

    Source excerpt

    • eMudhra has said its infrastructure was not compromised and no data was breached. It also clarified that its Indian Digital Signature Certificate and eSign businesses, which operate on separate infrastructure, were unaffected.
    • In its responses to Mozilla, the company acknowledged human errors during the key-generation process, saying “there were human errors in multiple steps of the process”.
    • Google, Mozilla, Apple and Microsoft took steps to block the affected certificates.
  10. 2026

    Senate report criticizes data-center operators’ grid-cost positions

    Issue disclosure

    A report by Democratic U.S. senators stated that companies accepted paying for infrastructure dedicated to their data-center sites but opposed requirements to cover the full cost of wider grid improvements tied to their facilities. The report criticized the data-center operators' positions on grid costs. The article does not specify which companies took each position.

    A report by Democratic U.S. senators said companies accepted paying for infrastructure dedicated to their data-center sites but opposed requirements to cover the full cost of wider grid improvements tied to their facilities. The article does not specify which companies took each position.

    Source excerpt

    • A report released Oct. 9 after a nearly yearlong inquiry by Democratic U.S. Sens. Elizabeth Warren, Chris Van Hollen and Richard Blumenthal said companies accepted paying for infrastructure dedicated to their sites but opposed requirements to cover the full cost of wider grid improvements tied to their facilities.
  11. 2026

    Report highlights Microsoft hosting components of Al Munasseq in Ireland

    Issue disclosure

    A report by the consumer group Ekō stated that Microsoft hosted key components of Al Munasseq in data centres in Ireland. According to the report, this hosting effectively enabled what it described as being feared to be mass surveillance. The report focused on Microsoft's role in providing data centre infrastructure for these components located in Ireland.

    A report by consumer group Ekō found that Microsoft hosted key components of Al Munasseq in data centres in Ireland; the report said this effectively enabled what is feared to be mass surveillance.

    Source excerpt

    • A report published on Tuesday (3 November) by global consumer group Ekō found Microsoft to be hosting key components of Al Munasseq in data centres in Ireland, effectively enabling what is feared to be mass surveillance.
    • Microsoft software plays a key part in running an app used by Israel to control Palestinian mobility in the occupied territories, a new report found.
  12. 2024

    Teams and Microsoft 365 bundling investigation

    The European Commission investigated whether bundling Teams with Microsoft 365 and Office 365 disadvantaged competing collaboration products. The matter increased regulatory pressure on Microsoft’s enterprise-software packaging.

  13. 2024

    Cybersecurity governance criticism

    Following significant cyber incidents and government reviews, Microsoft faced criticism concerning the security of its products, cloud services, identity systems, and internal security priorities.

  14. 2022

    Microsoft agrees to undertakings on Xbox subscriptions in Britain

    Settlement

    In a controversy note concerning Microsoft's Xbox subscriptions in Britain, the UK Competition and Markets Authority said it secured undertakings from Microsoft. According to the regulator, the undertakings concern Xbox subscription auto-renewals, price-rise information, cancellation assistance for inactive customers and pro-rata refunds. The source report is dated 26 January 2022.

    Stated objective. The CMA said the undertakings would help gamers avoid paying for services they no longer use.

    Company response

    • Clarification — Microsoft

      Microsoft has also agreed to provide clear and timely information on price hikes, and help inactive Xbox customers end their subscriptions if required and claim a pro-rata refund, the CMA said.

    Source excerpt

    • That would help gamers avoid paying for services they no longer use.
    • The Competition and Markets Authority (CMA) said it had secured undertakings from the U.S. tech giant to inform customers upfront about auto-renewals for Xbox Live Gold and Game Pass subscriptions.
    • Microsoft has also agreed to provide clear and timely information on price hikes, and help inactive Xbox customers end their subscriptions if required and claim a pro-rata refund, the CMA said.
  15. 2022

    Microsoft agrees to changes to Xbox subscription practices in Britain

    Settlement

    The UK's Competition and Markets Authority obtained undertakings from Microsoft regarding concerns about Xbox subscription auto-renewals. Under the commitments, Microsoft agreed to provide upfront information about auto-renewal, contact inactive customers with guidance on stopping payments, give clearer notice of future price increases, and offer eligible annual subscribers an option to end their contracts and claim pro-rata refunds. The undertakings addressed the competition authority's concerns about how the subscription practices were presented to customers.

    The UK's Competition and Markets Authority secured undertakings from Microsoft addressing concerns about Xbox subscription auto-renewals. Microsoft agreed to provide upfront auto-renewal information, contact inactive customers with guidance on stopping payments, give clearer notice of future price hikes, and offer eligible annual subscribers an option to end contracts and claim pro-rata refunds.

    Stated objective. Clearer information will help gamers avoid being charged for services they have stopped using.

    Company response

    • Clarification — Microsoft

      Microsoft has also agreed to contact inactive customers to remind them how to stop payments and provide clearer notifications about future price hikes.
    • Refund or compensation — Microsoft

      Additionally, existing customers on recurring one-year subscriptions will be given an option to end their contracts and claim pro-rata refunds.

    Source excerpt

    • Additionally, existing customers on recurring one-year subscriptions will be given an option to end their contracts and claim pro-rata refunds.
    • Microsoft will begin offering more information to customers about how it automatically renews Xbox online gaming subscriptions in Britain, the UK's competition watchdog said on Wednesday.
    • The Competition and Markets Authority (CMA) secured undertakings from Microsoft for the U.S. tech giant to tell customers upfront about auto-renewals for Xbox Live Gold and Game Pass subscriptions that start at 7 pounds ($9.50) a month.
  16. 2022

    Arigna Technology sues seven companies over Qualcomm components

    Lawsuit filed

    Arigna Technology filed a complaint in the Western District of Texas against Alphabet, Apple, Lenovo, Microsoft, OnePlus, Samsung, and TCL, alleging that their devices incorporated Qualcomm envelope-tracking modules covered by its patent.

    Source excerpt

    • Arigna's new case, over the '835 patent, has been assigned to District Judge Alan D. Albright. 2/10, Western District of Texas.
    • Arigna Technology Limited, one of several plaintiffs associated with Dublin-based patent monetization firm Atlantic IP, has filed a single complaint against Alphabet (Google), Apple, Lenovo, Microsoft, OnePlus, Samsung, and TCL (6:22-cv-00151) in the Western District of Texas.
    • infringement accusations in Arigna's complaint target various devices and computers (e.g., desktops, laptops, tablets, and smartphones) of the defendants over their alleged incorporation of the Qualcomm QET4100 and/or QET5100-series envelope tracking modules.
  17. 2022

    Microsoft pledges policy review and public release of investigation results

    Company response

    Microsoft announced a review of its sexual-harassment and gender-discrimination policies and said it would publicly release results of investigations into allegations involving board members and senior leadership. The board said Microsoft would hire a third-party law firm to conduct the review.

    Stated objective. assess the company’s practices, benchmark those policies against best practices adopted by other companies, and look at steps taken to hold employees and executives accountable

    Company response

    • Investigation — Microsoft

      The board announced that Microsoft would hire a third-party law firm to conduct a review

    Source excerpt

    • The board announced that Microsoft would hire a third-party law firm to conduct a review
    • Microsoft will review of its policies regarding sexual harassment and gender discrimination, as well as publicly releasing the results of investigations into allegations involving members of the board of directors and senior leadership, including Bill Gates, the company announced Thursday.
    • The report follows a shareholder directive passed last year. The resolution called for a report on the effectiveness of the company's workplace sexual-harassment policies in light of claims of sexual harassment, including allegations that Gates sought inappropriate relationships with employees.
  18. 2021

    Microsoft discloses Nobelium cyberattack and employee-account compromise

    Issue disclosure

    Microsoft reported a cyberattack campaign that it attributed to Nobelium. According to Microsoft, the group compromised Microsoft employee accounts and obtained software instructions governing how Microsoft verifies user identities. Microsoft stated that it removed the access and secured the affected device. The disclosure described the incident as a cyberattack campaign linked to Nobelium and addressed the compromise of employee accounts and the acquisition of identity-verification software instructions, along with the remedial steps the company said it took.

    Microsoft reported a cyberattack campaign attributed to Nobelium and said the group had compromised Microsoft employee accounts and taken software instructions governing how Microsoft verifies user identities. Microsoft said it removed the access and secured the affected device.

    Company response

    • Remediation — Microsoft

      responded quickly, removed the access, and secured the device.

    Source excerpt

    • Microsoft later said that the group had compromised its own employee accounts and taken software instructions governing how Microsoft verifies user identities.
    • The threat actor, which Microsoft identified as Nobelium, “used this information in some cases to launch highly-targeted attacks as part of their broader campaign.”
    • responded quickly, removed the access, and secured the device.
  19. 2021

    Nextcloud-led coalition files complaint over Microsoft bundling

    Issue disclosure

    In late 2021, Nextcloud, supported by 29 other European companies, filed a complaint with EU and German antitrust authorities alleging that Microsoft aggressively bundles OneDrive, Teams and other services with Windows 10 and 11. The complaint was reported as an allegation; the source article does not state that authorities reached any determination on the matter. The event concerns the practice of tying multiple services to the Windows operating system and the resulting competition concerns raised by the coalition.

    Nextcloud, backed by 29 other European companies, filed a complaint with EU and German antitrust authorities alleging that Microsoft aggressively bundles OneDrive, Teams and other services with Windows 10 and 11. The article reports allegations, not a determination by authorities.

    Source excerpt

    • File-hosting service provider Nextcloud, backed by 29 other European companies, has filed a complaint with the European Union and German antitrust authorities against Microsoft for what it’s calling anti-competitive behavior related to the OneDrive cloud storage offering.
    • In the complaint, Germany-based Nextcloud told the European Commission (EC) that Microsoft is aggressively bundling its OneDrive cloud, Teams, and other services with Windows 10 and 11.
    • 当地时间11月29日,云存储公司Nextcloud与其他30多家欧洲软件、云计算公司组成了名为“公平竞争环境联盟”,针对微软当下将其云存储服务OneDrive、协作办公软件Teams和其他服务与Windows 10和Windows 11捆绑销售的行为正式向欧盟委员会提起起诉。
  20. 2021

    Microsoft says it is working to fix Forza Horizon 5 name filter

    Company response

    In November 2021, Microsoft stated that it was working to fix an issue in Forza Horizon 5 after the game's in-game registration-plate filter blocked some names as inappropriate content. The filter, which screens user-generated text in the racing title, flagged certain names and prevented them from being used. Microsoft acknowledged the problem and said a fix was underway, without providing further details on the cause or the scope of the affected names. The statement followed reports that players had encountered the filter blocking legitimate names. The company did not specify a timeline for the correction.

    Microsoft said it was working on a fix after Forza Horizon 5's in-game registration-plate filter blocked some names as inappropriate content.

    Company response

    • Remediation — Microsoft

      We are aware and are working on a fix to evolve and adjust our content moderation.

    Source excerpt

    • We are aware and are working on a fix to evolve and adjust our content moderation.
    • Microsoft is reportedly working on fixing a word filter in Forza Horizon 5, following the discovery that some names are being deemed as "inappropriate."