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Milvik, also known as BIMA, provides mobile-enabled insurance, telemedicine, and related health services in emerging markets.

Last updated August 31, 2026

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Overview

Milvik is a Swedish fintech and health-services company operating under the BIMA and MILVIK names. Its business focuses on making basic insurance and healthcare services more accessible to consumers in emerging markets, particularly middle-class families that have historically been underserved by conventional insurance distribution. The company combines mobile technology, recurring subscriptions, digital-wallet payments, insurance products, telemedicine, laboratory partnerships, and other health services. Milvik was founded in Ghana in 2010 by Gustaf Agartson. During discussions before launch, Agartson explored why people who generally did not purchase insurance might nevertheless be interested in it. The resulting approach was to design products with limited exclusions and relatively simple requirements, making them easier to understand and purchase than many traditional insurance policies. The model was closely linked to rising smartphone adoption and the growing availability of mobile-money and e-wallet systems in developing markets. The company expanded into Asia in 2012, beginning in Bangladesh. It subsequently built operations across Asian and African markets, including Bangladesh, Cambodia, Ghana, Indonesia, Pakistan, the Philippines, Sri Lanka, and Tanzania. Public descriptions of the company have referred to operations in nine countries, although the available country list identifies eight markets. Milvik has operated from headquarters in Singapore and Bengaluru, India, while serving customers through mobile-led channels and local partnerships. Insurance remains central to the business, but the company broadened its offering into health services. Its platform has included telemedicine consultations and access to specialist support for areas such as paediatrics, women's health, diabetes, and heart disease. Partnerships with laboratories and telemedicine providers have supported testing, health screening, prescription delivery, and remote clinical assistance. The company has also described a health platform and Health Wallet concept intended to bring insurance and healthcare interactions together digitally. Milvik's commercial model is based in part on small, recurring subscriptions. Digital-wallet integration enables customers to make remote and recurring payments, an approach that was particularly relevant in markets where conventional bank and insurance infrastructure was limited. The company has stated that the addressable market across its countries of operation was approximately 500 million people, and public company material has described long-term revenue growth at a 63% compound annual growth rate; the reference material does not specify the measurement period or provide independently verifiable financial statements. The brand has received recognition in the insurtech and innovation communities. In 2021, Sønr Global included BIMA among its global top 20 insurtech companies. Its Fintech for Health Platform and Health Wallet was also shortlisted for the semifinals of the Most Promising Innovation category at the 2021 Techblazer Awards, organized by Singapore's Infocomm Media Development Authority and SGTech. In Bangladesh, the company reported strong operating momentum before August 2021, including month-on-month market growth during the preceding year and improved customer retention in the second quarter of 2021. Milvik's positioning is therefore based on affordability, simplicity, mobile distribution, and the combination of financial protection with practical healthcare access. Its public profile is stronger in fintech, insurtech, and digital-health circles than among general consumer brands. Detailed information about its present ownership, executive team, financial performance, website, and current market footprint is not established by the supplied reference material.

History

Milvik was established in Ghana in 2010 by Gustaf Agartson as a mobile-oriented insurance venture. Its initial premise was that conventional insurance could be made more attractive to people who were not regular insurance buyers if products were simpler, had fewer exclusions, and imposed minimal eligibility requirements. Rather than depending primarily on branch networks or traditional agents, the company sought to use mobile phones and emerging electronic-wallet infrastructure to distribute and collect payment for small insurance plans. The company entered Asia in 2012 through Bangladesh. This expansion placed its mobile insurance model in markets where mobile connectivity and digital payments could help reach customers who had limited access to formal financial services. Milvik subsequently expanded across a group of Asian and African markets, including Cambodia, Ghana, Indonesia, Pakistan, the Philippines, Sri Lanka, and Tanzania. Public descriptions identify Singapore and Bengaluru as principal operating locations. The supplied reference also describes the company as operating in nine countries, while naming eight specific countries; the discrepancy is retained for review rather than resolved by inference. Over time, Milvik broadened beyond its original insurance proposition. It developed health-related services including telemedicine consultations and arrangements with laboratories and healthcare providers. These partnerships enabled access to specialist services in areas including paediatrics, women's health, diabetes, and heart disease, as well as testing, screening, and prescription delivery. The wider platform was intended to connect financial protection with practical healthcare access through mobile channels. The company's subscription approach uses relatively small recurring payments. Integration with digital wallets supports remote payment and renewal, which can reduce friction for customers without conventional banking relationships. Milvik has described a large potential market across its operating countries and has reported substantial historical revenue growth, although the available material does not provide the relevant period, audited figures, or supporting financial statements. In 2021, BIMA was recognized by Sønr Global in a global insurtech ranking. Milvik's Fintech for Health Platform and Health Wallet was also shortlisted for the semifinal stage of the Most Promising Innovation category at the Techblazer Awards in Singapore. The company additionally reported growth and improved customer retention in Bangladesh during 2021. No reliable information in the supplied sources establishes a later ownership change, public listing, current executive roster beyond the founder reference, or the company's precise present-day operating footprint.

  • 2021

    BIMA recognized in global insurtech ranking

    [1]

    Sønr Global placed BIMA among its global top 20 insurtech companies.

  • 2021

    Health platform shortlisted for Techblazer

    [1]

    The Fintech for Health Platform and Health Wallet reached the semifinal shortlist for Most Promising Innovation at the Techblazer Awards.

  • 2012

    Expansion into Asia begins in Bangladesh

    [1]

    Bangladesh became Milvik's first Asian market as the company expanded its mobile insurance model beyond Ghana.

  • 2010

    Milvik founded in Ghana

    [1]

    Gustaf Agartson founded the company with a mobile-led approach to making simple insurance products available to underserved consumers.

Products and positioning

An emerging-market insurtech and digital-health provider focused on simple, affordable, mobile-distributed insurance and recurring healthcare access.

  • Life and health insurance · 2010

    Mobile insurance plans

    Milvik's original offering consisted of relatively small life and health insurance plans distributed through mobile channels. The products were designed around simple enrollment, limited exclusions, and minimal requirements, with recurring subscriptions and digital-wallet payments intended to make purchasing and renewal practical for customers in emerging markets.

  • Digital health

    Telemedicine services

    The company expanded its insurance proposition with telemedicine consultations delivered through provider partnerships. The health service scope has included support for paediatrics, women's health, diabetes, and heart disease, allowing subscribers to obtain remote assistance alongside their financial protection products.

  • Health-fintech platform · 2021

    Fintech for Health Platform and Health Wallet

    The Fintech for Health Platform and Health Wallet represents Milvik's broader effort to combine insurance, healthcare access, and digital financial interactions. The concept uses mobile technology and wallet-linked payments to support recurring subscriptions and related health services. It was shortlisted at the 2021 Techblazer Awards.

  • Healthcare access

    Laboratory and screening services

    Through partnerships with laboratories and healthcare providers, Milvik has offered or facilitated testing, health screenings, and prescription delivery. These services extend the platform beyond remote consultations and support a more integrated healthcare journey for subscribers.

Brand decisions

  • 2012

    Expand from Ghana into Asian marketsStrategy

    Background

    After establishing its initial business in Ghana, Milvik pursued international growth using mobile connectivity and digital-wallet adoption.

    Action taken

    The company entered Bangladesh as its first Asian market and later expanded across additional Asian and African countries.

    Aftermath

    The business developed a multi-country operating footprint and broadened its addressable customer base.

  • 2010

    Adopt a simple, low-exclusion insurance modelStrategy

    Background

    Pre-launch conversations indicated that conventional insurance exclusions and requirements could discourage people who were not accustomed to buying insurance.

    Action taken

    Milvik's founding approach emphasized products with few exclusions and minimal requirements, distributed through mobile channels and supported by recurring subscriptions.

    Aftermath

    This became the basis of the company's mobile insurance model for emerging markets.

  • Broaden into telemedicine and digital healthProduct launch

    Background

    Milvik sought to extend its insurance relationship with customers into practical healthcare services.

    Action taken

    It added telemedicine and related services, supported by partnerships with laboratories and healthcare providers.

    Aftermath

    The company positioned itself as a combined insurance and health-services platform rather than solely a mobile insurance distributor.

Recent events

  • BIMA wins Ghana mobile health and insurance innovation award[2]

    BIMA was awarded Best Mobile Innovation for Health and Insurance in Ghana by Global Brands Magazine.

Read more

Sources2 sources

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