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myflexbox is an open-provider parcel station network operating in Austria and Germany, offering carrier-independent smart lockers for receiving, sending and returning parcels.

Last updated October 5, 2026

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Overview

myflexbox is an open parcel locker network active in the German-speaking region, with operations covering Austria and Germany. Unlike parcel locker systems tied to a specific carrier, myflexbox positions its smart parcel lockers as open infrastructure: multiple parcel carriers can use the same location, and consumers can receive, send, and return parcels regardless of which delivery company is handling them. The official website describes the network as "parcel stations as smart infrastructure" and promotes this concept to cities, housing associations, and logistics partners. The company's value proposition centers on urban logistics efficiency. According to its own materials, a single delivery van can deliver up to 13 times as many parcels to a myflexbox location as it can via home delivery, thereby significantly reducing traffic and CO2 emissions. For housing companies, myflexbox offers 24/7 access, contactless pickup and returns, and time savings for residents. For location partners, myflexbox states that it analyzes site selection, installs power connections and foundations, handles installation, commissioning, maintenance, and cleaning, and provides a 24/7 service hotline and support at no cost, while paying an annual fee. On the consumer side, myflexbox locations support services from major carriers such as UPS, GLS, DPD, and FedEx, and users can access the network through the myflexbox app. The brand operates country-specific websites, including a German site and an Austrian site, reflecting its cross-border presence in the German-speaking market. Public data describes the network as an open parcel station network in the German-speaking region. myflexbox competes in the growing smart parcel locker and parcel station sector, with an open multi-carrier model aimed at reducing last-mile delivery costs and congestion. Its business model combines real estate partnerships, carrier integration, and consumer-facing digital services. The brand is active and continues to expand its network of locations, but detailed ownership, founding, and financial information is not provided in the available evidence.

History

myflexbox is an open-provider parcel station network operating in the German-speaking region, with a presence in Austria and Germany. The brand emerged in the context of growing e-commerce volumes and the resulting pressure on last-mile delivery, where cities, housing associations and logistics companies sought alternatives to door-to-door delivery. Its model is based on shared, carrier-independent smart lockers that multiple parcel services can use. The official website presents myflexbox as part of the logistics infrastructure of tomorrow, targeting cities that are adopting open parcel stations. The network is designed to serve several stakeholder groups: housing companies and their residents, logistics partners, and the carriers themselves. For housing companies, myflexbox offers 24/7 access, contactless pickup and returns, and access to services from multiple parcel carriers. For carriers, the stations provide an efficient delivery point that reduces traffic, parking problems and CO2 emissions; myflexbox claims a single van can deliver up to 13 times more parcels to a station than through door-to-door delivery. myflexbox also handles the operational side for location partners. According to its website, it analyzes sites, installs the power connection and foundation, and takes care of setup, installation, commissioning, maintenance and cleaning. It provides a 24/7 service line and support, and pays an annual fee to location partners. This turnkey approach is intended to make participation attractive for real-estate owners and municipalities. On the consumer side, myflexbox stations support services from UPS, GLS, DPD and FedEx, and users can manage parcels through the myflexbox app. The brand maintains separate country websites for Germany and Austria, reflecting its cross-border footprint. Public data describes it as an open-provider parcel station network in the German-speaking region. Detailed information about the company's founding, ownership and financial history is not available in the supplied evidence.

Products and positioning

Open, carrier-independent smart parcel infrastructure for cities, housing companies and logistics partners in the German-speaking region.

  • myflexbox smart parcel stations

    Open-provider parcel lockers that allow multiple carriers to deliver and consumers to receive, send and return parcels 24/7.

  • myflexbox app

    Mobile app for finding and using myflexbox stations and managing parcel services.

  • Multi-carrier parcel services

    Integration with UPS, GLS, DPD and FedEx services at myflexbox stations.

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