Natoora
Natoora is a high-end greengrocer and produce retailer serving professional kitchens and household customers in several European and North American markets.
Last updated August 24, 2026
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Overview
Natoora is a high-end greengrocer and fresh-produce retailer founded in the United Kingdom by Franco Fubini in 2004. It began as an online produce market designed primarily for chefs and restaurants, positioning itself around access to distinctive, high-quality fruits, vegetables, and other fresh ingredients. Rather than operating solely as a conventional supermarket produce department, Natoora developed a specialist model focused on sourcing and presenting produce for customers who place a high value on flavour, seasonality, provenance, and culinary performance. The company’s original customer base was professional food businesses. Its service was intended to help chefs and restaurants obtain ingredients that were not always readily available through ordinary wholesale or grocery channels. This chef-oriented origin has remained central to Natoora’s identity, even as the brand has expanded its direct relationship with household consumers. The company is commonly described as a high-end greengrocer, combining online ordering and delivery with physical retail locations. Natoora expanded its consumer delivery operations in 2020 during the COVID-19 pandemic. It introduced service for home cooks through a mobile application, broadening the business beyond its established restaurant and chef clientele at a time when hospitality businesses faced widespread disruption and many consumers were preparing more food at home. The move made Natoora’s produce range available through a more direct-to-consumer channel while retaining the brand’s specialist positioning. Alongside digital ordering and delivery, Natoora operates brick-and-mortar shops in London, Brooklyn, and Copenhagen. These stores extend the brand’s presence into local retail environments and provide physical access to its produce offering. Its stated operating footprint includes parts of the United Kingdom, the United States, France, and Denmark, although the available reference material does not specify the full distribution network or the exact markets served by each channel. Natoora has also developed an editorial and educational role in discussions about food and agriculture. In 2021 it launched the podcast "Transform the Food System," which has featured conversations with farmers and chefs, including Magnus Nilsson, Dan Barber, and Alice Waters. The podcast reflects the brand’s interest in the wider structure of food production and consumption, rather than presenting Natoora only as a retail outlet. The company holds a Royal Warrant, an official recognition associated with supplying goods or services to the British Royal Household. Natoora is therefore distinguished by a combination of premium fresh-produce retailing, chef-led sourcing, direct consumer delivery, physical shops, and public discussion of food-system issues. The available reference material does not establish its ownership structure, financial performance, corporate headquarters, legal form, or current executive team.
History
Natoora was founded in 2004 by Franco Fubini as an online produce market serving chefs and restaurants. Its initial model was built around specialist fresh-produce retail and supply, placing the needs of professional kitchens at the centre of the business. The company’s identity developed around premium produce and access to ingredients suited to customers seeking a higher degree of quality or distinctiveness than that associated with standard grocery retail. Over time, Natoora expanded beyond its original online and professional-food orientation. It established physical greengrocer shops in London, Brooklyn, and Copenhagen, creating a retail presence in the United Kingdom, the United States, and Denmark. The company is also described as serving parts of France, giving it an operating footprint across several European markets as well as North America. The available reference material does not provide a complete chronology of store openings or identify the precise locations of all delivery operations. A major channel expansion took place in 2020 during the COVID-19 pandemic. Natoora began delivering to home cooks through a mobile application, extending its customer base at a time when restaurants and other hospitality businesses were under severe pressure and household demand for delivered groceries increased. This development complemented rather than replaced the company’s chef-oriented heritage: Natoora continued to be associated with professional kitchens while making its produce available to consumers preparing food at home. In 2021, Natoora broadened its public-facing activity by launching the podcast "Transform the Food System." The programme has interviewed farmers and chefs, including Magnus Nilsson, Dan Barber, and Alice Waters. Through this platform, the brand has addressed questions surrounding farming, food production, chefs, and the broader food system. The podcast gives Natoora an editorial and educational dimension in addition to its retail and delivery activities. Natoora holds a Royal Warrant, reinforcing its status as an established supplier in the premium food sector. As described in the available material, the brand now combines specialist produce sourcing, online ordering, mobile-app delivery, and physical shops. Information about its ownership, financial results, corporate structure, headquarters, and current leadership is not established by the supplied sources.
- 2021
Transform the Food System podcast launches
[1]Natoora launched a podcast featuring discussions with farmers and chefs about the food system.
- 2020
Home-cook delivery is introduced
[1]During the COVID-19 pandemic, Natoora expanded delivery operations to home cooks through a mobile application.
- 2004
Natoora is founded
[1]Franco Fubini founded Natoora as an online produce market serving chefs and restaurants.
Royal Warrant held by Natoora
[1]Natoora holds a Royal Warrant; the supplied reference does not specify the award year or the precise warrant category.
Products and positioning
A premium, chef-informed greengrocer focused on distinctive fresh produce, specialist sourcing, and direct relationships with professional and household customers.
Fresh produce · 2004
Specialist fresh produce
Natoora’s core offering consists of fresh fruits and vegetables supplied through a premium greengrocer model. The business originated in service to chefs and restaurants, so the range is positioned toward customers seeking distinctive, high-quality, or specialist produce for cooking. The supplied material does not provide a definitive item-by-item catalogue.
Grocery delivery · 2020
Home delivery produce
In 2020, Natoora extended its produce delivery service to home cooks through a mobile application. This offering adapts the company’s established sourcing and delivery model for household customers, allowing them to order fresh produce directly rather than purchasing only through restaurants or physical shops.
Podcast · 2021
Transform the Food System
Transform the Food System is Natoora’s podcast about agriculture, food production, chefs, and the wider food system. It has included interviews with farmers and chefs such as Magnus Nilsson, Dan Barber, and Alice Waters, giving the brand a public editorial platform alongside its retail activities.
Marketing campaigns
- 2021Transform the Food System
United Kingdom · United States · France · Denmark
Natoora launched a podcast under the Transform the Food System name, using interviews with farmers and chefs to discuss the structure and future of food production and consumption.
Outcome. The podcast became an editorial and educational extension of Natoora’s food-retail identity. The supplied source does not report audience figures or other performance measures.
Brand decisions
2021
Creation of a food-system podcastOtherBackground
Natoora sought to engage publicly with questions about farmers, chefs, and the wider food system in addition to selling produce.
Action taken
It launched Transform the Food System, a podcast featuring interviews with food-industry participants.
Aftermath
The podcast added an editorial and educational channel to Natoora’s retail and delivery activities.
2020
Expansion from professional customers to home cooksStrategyBackground
Natoora was originally founded as an online produce market for chefs and restaurants. The COVID-19 pandemic disrupted hospitality and changed grocery-buying patterns.
Action taken
The company expanded delivery operations to household customers through a mobile application.
Aftermath
The move broadened Natoora’s direct-to-consumer reach while the brand continued to operate specialist shops and serve professional-food customers. No financial results are provided in the supplied material.
Sources1 sources
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