Neos is an Italian leisure and scheduled airline headquartered in Somma Lombardo and based at Milan Malpensa Airport.
Last updated August 31, 2026
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Overview
Neos is an Italian airline operating under the legal name Neos S.p.A. and serving leisure, charter, and scheduled passenger markets. The carrier is headquartered in Somma Lombardo in Lombardy, with its principal operating base at Milan Malpensa Airport. Its network extends across domestic and European routes as well as longer-haul services linking Italy with destinations in Africa, Asia, the Middle East, and North America. The airline was established on 22 June 2001 as a joint venture between the Italian tourism company Alpitour S.p.A. and Germany's TUI Group. Its revenue operations began on 8 March 2002. The venture initially combined an Italian tourism-group ownership base with TUI's international travel expertise, positioning Neos to support holiday travel and tour-operator demand. In January 2004, Alpitour acquired TUI Group's shares, making Neos a wholly owned subsidiary of Alpitour and ending its direct corporate affiliation with TUI. Neos expanded its fleet during the 2000s and early 2010s. By January 2011, the fleet had grown to six aircraft. The airline subsequently pursued a transition toward larger and more capable Boeing aircraft for intercontinental operations. In 2014 it ordered three Boeing 787-8 aircraft; the order was later restructured as four larger 787-9 aircraft planned for delivery from 2020, with two additional aircraft obtained from Norwegian Air International. Neos became the first Italian airline to operate the Boeing 787 Dreamliner when its first 787-9 entered service on 25 December 2017. The carrier later added Boeing 737 MAX 8 aircraft to its fleet. Its first two examples were received on 30 March 2021, followed by two more on 8 June 2021. The resulting all-Boeing fleet has included Boeing 737 Next Generation aircraft, Boeing 737 MAX aircraft, and Boeing 787 aircraft, allowing Neos to cover both short- and medium-haul European flying and long-haul leisure routes. Neos combines scheduled services with tourism-oriented flying. Its commercial relationships have included a codeshare agreement with Cubana de Aviación and interline agreements with easyJet and ITA Airways. These arrangements can broaden connecting options and complement the airline's own network, although Neos remains primarily associated with Italian leisure travel and long-haul holiday routes. The airline has also faced operational incidents. On 19 November 2012, Neos Flight 731, a Boeing 767-300ER operating from Holguín to Milan, encountered severe turbulence, with multiple injuries reported. The incident is recorded as an operational safety event rather than a fatal accident. Neos continues to operate as an Alpitour subsidiary, with Milan Malpensa serving as its principal base and an international network spanning several regions.
History
Neos was created on 22 June 2001 as a joint venture between Alpitour S.p.A., an Italian tourism company, and Germany's TUI Group. The airline was designed to serve the holiday and charter-travel market associated with its tourism-company shareholders. It began revenue operations on 8 March 2002. The ownership structure changed in January 2004, when Alpitour acquired TUI Group's shares. Neos consequently became a fully owned subsidiary of Alpitour and developed as an airline within the Italian tourism group rather than as a continuing TUI joint venture. Its principal operating base became Milan Malpensa Airport, while its headquarters remained in Somma Lombardo, Lombardy. Fleet growth was an important part of Neos's development. The airline's fleet had reached six aircraft by January 2011. In 2014, Neos ordered three Boeing 787-8 aircraft. The plan was subsequently revised into four larger Boeing 787-9 aircraft for delivery from 2020, with two additional aircraft sourced from Norwegian Air International. Neos introduced its first 787-9 on 25 December 2017, becoming the first Italian airline to operate the Boeing 787 Dreamliner. The type supported the carrier's expansion into longer-distance intercontinental leisure services. Neos later modernized part of its narrow-body fleet with Boeing 737 MAX 8 aircraft. Two aircraft entered the fleet on 30 March 2021 and two more arrived on 8 June 2021. The airline's fleet has been described as all-Boeing, comprising Boeing 737 Next Generation aircraft, Boeing 737 MAX aircraft, and Boeing 787 aircraft. This combination supports European flying, regional holiday routes, and long-haul services. The airline operates across Europe, Africa, Asia, the Middle East, and North America, with a mix of scheduled and tourism-oriented services. It has maintained a close relationship with the wider travel business of Alpitour while also developing airline partnerships. Its recorded codeshare relationship includes Cubana de Aviación, and its interline relationships include easyJet and ITA Airways. Neos's operational history includes a serious turbulence event but no fatal accident identified in the supplied reference material. On 19 November 2012, Flight 731, operated by a Boeing 767-300ER from Holguín to Milan, encountered severe turbulence and multiple injuries were reported. The event forms part of the airline's recorded incident history. Today, Neos remains an active Italian airline and an Alpitour subsidiary. Its identity is built around leisure aviation, Italian tourism, and the operation of Boeing narrow-body and wide-body aircraft on domestic, European, African, Asian, Middle Eastern, and North American routes.
- 2021
Boeing 737 MAX enters the fleet
[1]Neos receives two Boeing 737 MAX 8 aircraft in March and two more in June.
- 2017
First Italian Boeing 787 operator
[1]Neos's first Boeing 787-9 enters service on 25 December 2017.
- 2014
Boeing 787 order announced
[1]Neos orders three Boeing 787-8 aircraft, later converting the plan to four 787-9 aircraft.
- 2011
Fleet reaches six aircraft
[1]Neos's fleet is reported to have expanded to six aircraft by January 2011.
- 2004
Alpitour becomes sole owner
[1]Alpitour buys TUI Group's shares, making Neos a wholly owned subsidiary.
- 2002
Revenue flights begin
[1]Neos launches revenue operations on 8 March 2002.
- 2001
Neos is founded
[1]Neos is established on 22 June 2001 as a joint venture between Alpitour S.p.A. and TUI Group.
Products and positioning
An Italian leisure-focused airline combining tour-operator flying with scheduled domestic, European, and intercontinental passenger services.
Airline service · 2002
Scheduled passenger services
Neos operates scheduled passenger flights linking Italy with domestic, European, and intercontinental destinations. These services sit alongside its leisure and charter activities and provide the airline with a regular network rather than relying exclusively on seasonal tour-operator flying.
Tourism aviation · 2002
Leisure and charter flights
Leisure and charter flying is central to Neos's identity as an airline associated with Alpitour and the Italian holiday market. These operations support tourism routes and can be organized around destination demand, tour-operator programs, and seasonal travel patterns.
Long-haul aviation · 2017
Boeing 787 Dreamliner services
The Boeing 787-9 is Neos's principal wide-body long-haul platform in the supplied reference material. Its introduction in December 2017 enabled the airline to operate intercontinental services with a newer-generation aircraft and made Neos the first Italian Boeing 787 operator.
Short- and medium-haul aviation · 2021
Boeing 737 MAX 8 services
Neos added Boeing 737 MAX 8 aircraft in 2021. The type complements the airline's wide-body fleet by supporting shorter and medium-distance routes, including European and tourism-oriented services.
Brand decisions
2021
Neos introduces Boeing 737 MAX 8 aircraftGeneration changeBackground
Neos was developing an all-Boeing fleet covering both long-haul and shorter-distance operations.
Action taken
The airline received two Boeing 737 MAX 8 aircraft on 30 March 2021 and two additional aircraft on 8 June 2021.
Aftermath
The aircraft added a newer-generation narrow-body type to Neos's fleet for short- and medium-haul flying.
2014
Neos commits to Boeing 787 expansionStrategyBackground
The airline sought aircraft suitable for expanding and modernizing its long-haul operations.
Action taken
Neos ordered three Boeing 787-8 aircraft, later revising the order to four larger 787-9 aircraft and adding two aircraft obtained from Norwegian Air International.
Aftermath
The decision led to the introduction of the Boeing 787-9 and supported Neos's intercontinental network.
2004
Alpitour consolidates ownership of NeosM&ABackground
Neos had been created as a joint venture between Alpitour and TUI Group.
Action taken
Alpitour acquired TUI Group's shares in January 2004 and became Neos's sole owner.
Aftermath
Neos continued as a wholly owned Alpitour subsidiary and was no longer directly affiliated with TUI Group.
Sources1 sources
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