Neusoft

Neusoft is a Chinese multinational technology company whose activities span software engineering, information-technology services, product engineering, medical equipment, digital healthcare, business-process outsourcing, and IT education. The company is headquartered in Shenyang and traces its institutional origin to a software and network-engineering laboratory established at Northeastern University. The name Neusoft is derived from Northeastern University Software. The enterprise began in the late 1980s with a very small research group led by Northeastern University professors Liu Jiren and Li Huatian. It was incorporated as a company in 1991. An early strategic relationship with Japan’s Alpine Electronics gave the business an international customer and helped establish a model based on technical exports and software outsourcing. The cooperation later developed into Neu-Alpine Software entities, while Neusoft broadened its customer base and technical capabilities. During the 1990s, Neusoft expanded from software research into commercial engineering services, software products, and medical imaging. It began constructing Neusoft Park in 1995, established a computer-imaging center, and investigated CT scanning and related medical technologies. The formation of the NEU Software Group in 1996 and its listing on the Shanghai Stock Exchange that year made Neusoft an early publicly traded Chinese software company. Later investment and cooperation involving Alpine Electronics, Toshiba, Bao Steel, and other parties supported further corporate consolidation and expansion. Neusoft’s service portfolio includes application development and maintenance, enterprise resource planning consulting and implementation, infrastructure services, software globalization and localization, testing, performance engineering, business-process outsourcing, contact-center operations, finance and accounting outsourcing, human-resources outsourcing, web-content management, and IT support. Its on-demand and healthcare activities include telemedicine, hospital information systems, picture archiving and communication systems, and the Xikang integrated healthcare platform. Medical technology has been another important business area. Drawing on expertise in embedded software, image reconstruction, and data processing, Neusoft and its related operations have developed products across medical imaging and clinical equipment. The documented portfolio includes CT, MRI, X-ray, ultrasound, laser imaging, clinical laboratory equipment, Holter monitoring, and related consumables. The company has also used software capabilities to connect medical devices with hospital information and telemedicine systems. Education is a further part of the Neusoft ecosystem. The company has operated or supported information-technology education institutions and development bases in Shenyang, Dalian, Chengdu, and Nanhai, including Dalian Neusoft University of Information, Chengdu Neusoft University, and Neusoft Institute Guangdong. These institutions link applied education, software-industry training, and regional technology development. Neusoft developed a substantial international footprint, including subsidiaries or offices in the United States, Japan, Switzerland, Germany, and Romania. Its historical partner network has included major technology, automotive-electronics, telecommunications, industrial, and enterprise-software companies. The company has been particularly associated with Chinese and Japanese markets, while also serving customers in other regions. By the 2010s it had grown to more than 20,000 employees, multiple software bases and regional centers, and operations across many Chinese cities. As of the reference material’s 2023 description, Neusoft was identified as the largest China-based IT-services company, although no current operating or financial figures are asserted here.

Neusoft originated in Northeastern University’s academic and research environment. In 1988, professors Liu Jiren and Li Huatian established the Computer Software and Network Engineering Research Laboratory with an initial group of three people, three computers, and limited capital. The laboratory became the NEU Computer Software Research and Development Centre in 1990 and was incorporated as a company in 1991. A defining early development was the relationship with Alpine Electronics of Japan. The cooperation produced the Neu-Alpine Software Research Institute and later Neu-Alpine Software Co. Ltd. Through technical export and software outsourcing, Alpine became Neusoft’s first international customer and helped the company establish delivery experience beyond the domestic Chinese market. Liu Jiren played a leading role in the company’s early expansion and internationalization. Neusoft broadened its technological base during the mid-1990s. Construction of Neusoft Park began in 1995, while the company established the NEU Computer Imaging Centre and began researching CT scanning and related medical technologies. The NEU Software Group was founded in 1996, the same year Neusoft was listed on the Shanghai Stock Exchange. The listing made it an early publicly traded Chinese software company. A later partnership with Bao Steel and investment relationships involving Alpine Electronics, Toshiba, and other parties expanded the company’s corporate and industrial connections. By the early 2000s, Neusoft consolidated several investments and developed a larger group structure. Its activities increasingly combined software outsourcing, software products, enterprise IT services, medical technology, education, and business-process outsourcing. By 2004, the company was reported to have approximately 6,000 employees, around 40 offices in China and abroad, and sales of approximately RMB 2.4 billion; these historical figures are reported by the reference material and are not treated as current metrics here. Neusoft’s outsourcing and engineering-services business grew substantially during the 2000s. By 2009 it was described as China’s largest software-outsourcing company, although it remained smaller than leading Indian outsourcing groups. Its service scope expanded to application development and maintenance, enterprise resource planning, infrastructure, testing, globalization and localization, and professional engineering. Business-process outsourcing added contact-center, finance and accounting, human-resources, content-management, and technical-support services. ISO/IEC 27001 certification in 2007 was presented as a quality and information-security milestone for its outsourcing operations. Medical technology became a significant adjacent business. Neusoft applied software engineering, embedded systems, image reconstruction, and data-processing capabilities to CT, MRI, X-ray, ultrasound, laser imaging, laboratory, Holter-monitoring, and related products. Its e-Hospital activities linked hospital information systems, picture archiving and communication systems, and telemedicine. The Xikang platform extended the company’s healthcare proposition toward integrated, life-cycle-oriented services. Education and regional development also became part of the group’s model. Neusoft supported IT education institutions and software parks in Shenyang, Dalian, Chengdu, and Nanhai. These organizations supplied applied training while serving as regional technology and service bases. By 2015, the company reported more than 20,000 staff, six software bases, eight regional centers, and a presence in more than 40 Chinese cities. Neusoft’s international activities have included subsidiaries or offices in the United States, Japan, Switzerland, Germany, and Romania. Historical partners named in reference material include companies from the automotive-electronics, enterprise-software, telecommunications, hardware, and industrial sectors. The company has maintained a particularly strong historical connection with China and Japan while developing a broader global delivery network. The available reference identifies Neusoft as the largest China-based IT-services company as of 2023, but does not provide enough current detail to characterize its present revenue, workforce, or leadership beyond the information recorded here.

• 2015

  Expanded software and regional network

  [1]Neusoft - Wikipediaen.wikipedia.org

  The company reported more than 20,000 employees, six software bases, eight regional centers, and operations in more than 40 Chinese cities.

• 2009

  Recognized among global services providers

  [1]Neusoft - Wikipediaen.wikipedia.org

  Neusoft was included in Global Services Media’s Global Services 100.

• 2007

  ISO/IEC 27001 certification

  [1]Neusoft - Wikipediaen.wikipedia.org

  Neusoft was reported to have obtained ISO/IEC 27001 certification for software outsourcing and business-process outsourcing.

• 2003

  Investment consolidation

  [1]Neusoft - Wikipediaen.wikipedia.org

  Neusoft consolidated investments involving Alpine Electronics, Toshiba, Bao Steel, and other shareholders.

• 1998

  Bao Steel partnership broadens investment base

  [1]Neusoft - Wikipediaen.wikipedia.org

  A partnership with Bao Steel expanded the company’s shareholder and industrial relationships.

• 1996

  NEU Software Group founded and company listed

  [1]Neusoft - Wikipediaen.wikipedia.org

  The NEU Software Group was founded, and Neusoft became an early listed Chinese software company on the Shanghai Stock Exchange.

• 1995

  Neusoft Park construction begins

  [1]Neusoft - Wikipediaen.wikipedia.org

  The company began developing Neusoft Park and expanded into computer imaging and medical-technology research.

• 1993

  Neu-Alpine Software established

  [1]Neusoft - Wikipediaen.wikipedia.org

  The Alpine-related venture developed into Neu-Alpine Software Co. Ltd.

• 1991

  Company incorporated

  [1]Neusoft - Wikipediaen.wikipedia.org

  The software business was incorporated as a company.

• 1991

  International software cooperation begins

  [1]Neusoft - Wikipediaen.wikipedia.org

  A cooperation with Alpine Electronics of Japan created an early international software-development and outsourcing relationship.

• 1990

  Research center reorganized

  [1]Neusoft - Wikipediaen.wikipedia.org

  The laboratory became the NEU Computer Software Research and Development Centre.

• 1988

  Research laboratory established

  [1]Neusoft - Wikipediaen.wikipedia.org

  Liu Jiren and Li Huatian established the Computer Software and Network Engineering Research Laboratory at Northeastern University.

A broad, integrated Chinese provider of enterprise IT services, software engineering, digital healthcare, medical technology, and applied IT education.

• Enterprise software and services

  Enterprise software and IT services

  Neusoft provides application development and maintenance, enterprise resource planning consulting and implementation, IT infrastructure services, testing, performance engineering, software localization, globalization, and related lifecycle engineering. These services support corporate, government, healthcare, and other industry customers and form the core of the company’s software-services proposition.

• Medical technology

  Neusoft medical equipment

  Neusoft’s medical-technology portfolio is based on embedded software, image reconstruction, and data processing. The documented range includes CT scanners, MRI systems, X-ray equipment, ultrasound, laser imagers, clinical laboratory equipment, Holter monitors, and related consumables. The products are complemented by hospital and telemedicine software.

• Healthcare IT

  e-Hospital solutions

  The e-Hospital offering connects hospital information systems with picture archiving and communication systems and telemedicine capabilities. It represents Neusoft’s effort to combine clinical information management, medical-image handling, remote consultation, and broader healthcare-service workflows.

• Digital healthcare platform

  Xikang

  Xikang is described as an integrated healthcare platform supporting an all-life-cycle healthcare-service model. It sits within Neusoft’s on-demand and telemedicine activities and extends the company’s role from supplying hospital technology toward digitally enabled healthcare services.

• Business services

  Business-process outsourcing services

  Neusoft’s BPO activities have included contact-center services, finance and accounting outsourcing, human-resources outsourcing, web-content management, and IT support. These services complement its software engineering business and provide operational support for customers that outsource selected administrative or technology functions.

• Education and training

  IT education and training

  Neusoft operates or supports applied IT education through institutions and regional bases associated with Shenyang, Dalian, Chengdu, and Nanhai. The education network links software-industry training with regional technology development and provides a talent pipeline relevant to the company’s services ecosystem.

• 2022

  Chengdu nucleic acid testing system lag triggers dispute over technical responsibility

  In September 2022, Chengdu's large-scale nucleic acid testing system responded slowly and was inaccessible at times, triggering controversy over public services and technical reliability. Neusoft said the software that was urgently brought online was itself not the issue, attributed the cause to a network failure, and explained the network adjustment and recovery process. This entry retains the company's explanation and does not treat network or software responsibility as an established conclusion of an independent investigation.

  Source

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• 1996

  Pursue public-market financingOther

  Background

  The company had developed from a university research operation into a diversified commercial software business.

  Action taken

  Neusoft became an early Chinese software company to list on the Shanghai Stock Exchange.

  Aftermath

  The listing provided a public corporate structure for subsequent expansion and investment consolidation.

  Source

• 1995

  Enter medical imaging and healthcare technologyStrategy

  Background

  Neusoft was expanding beyond software outsourcing and had accumulated capabilities in embedded software, image reconstruction, and data processing.

  Action taken

  The company established a computer-imaging center and began researching CT scanning and related medical technologies.

  Aftermath

  Medical equipment and healthcare IT became enduring parts of the Neusoft business portfolio.

  Source

• 1991

  Adopt international software outsourcingStrategy

  Background

  The newly incorporated company needed commercial customers and a route from university software research into an exportable business.

  Action taken

  Neusoft established cooperation with Alpine Electronics of Japan and used technical export and software outsourcing as an early international growth model.

  Aftermath

  Alpine became the company’s first international customer and the relationship helped build Neusoft’s later global delivery capabilities.

  Source

• 2021.12.06

  ECARX, SiEngine and three automotive suppliers sign strategic cooperation agreements[7]亿咖通科技、芯擎科技与三家汽车供应商签署战略合作协议finance.jrj.com.cn

  ECARX and SiEngine signed strategic cooperation agreements with Desay SV, Neusoft Group and BDStar Intelligent to jointly develop a high-end digital cockpit platform and ecosystem around the Longying No. 1 chip and EAS Core software framework.

• 2021.09.16

  Neusoft and China Telecom sign 5G strategic cooperation agreement[8]东软集团与中国电信签署5G产业战略合作协议citnews.com.cn

  Neusoft Group and China Telecom signed a strategic cooperation agreement focused on 5G industry ecosystem development, including cooperation in healthcare, smart education and connected vehicles.

• 2021.04.28

  Reported2021.04.28

  Neusoft appoints a CEO and co-presidents[9]东软集团聘任CEO及联席总裁finance.sina.com.cn

  Neusoft Group disclosed that its board had decided to appoint Wang Yongfeng as CEO, Xu Hongli as co-president, and Gai Longjia as co-president and COO. Their terms were to begin after shareholders approved amendments to the company’s articles of association.

• 2021.04.27

  Reported2021.04.28

  Neusoft CEO and senior vice president resign[9]东软集团聘任CEO及联席总裁finance.sina.com.cn

  Neusoft Group said its board received CEO Liu Jiren’s resignation application on April 27, 2021, and also received senior vice president, CTO and chief knowledge officer Zhang Xia’s resignation application; both resignations took effect upon delivery to the board.

• 2020.02.14

  Neusoft launches an epidemic-prevention information solution[10]东软发布疫情防控信息化整体解决方案news.e-works.net.cn

  Neusoft launched the “Lijian” epidemic-prevention information solution for the differing needs of hospitals and health commissions.

Read more

1. 1Neusoft - Wikipediaen.wikipedia.org
2. 2Neusoft official websiteneusoft.com
3. 3Digital Home Products – Neusoftneusoft.com
4. 4Intelligent Automotive Software Engineering Services – Neusoftneusoft.com
5. 5About Neusoft – Neusoftneusoft.com
6. 6Chengdu nucleic acid testing system lag triggers dispute over technical responsibilitycaixin.com
7. 7亿咖通科技、芯擎科技与三家汽车供应商签署战略合作协议finance.jrj.com.cn
8. 8东软集团与中国电信签署5G产业战略合作协议citnews.com.cn
9. 9东软集团聘任CEO及联席总裁finance.sina.com.cn
10. 10东软发布疫情防控信息化整体解决方案news.e-works.net.cn
11. 11东软集团与盛京银行签订战略合作协议tech.china.com