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NinjaOne is a unified IT operations platform for endpoint management, autonomous patching, backup, and remote access.

Last updated September 11, 2026

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Nov 4, 2026
Latest read
Nov 4, 2026

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Overview

NinjaOne describes itself as a unified IT operations platform for endpoint management, autonomous patching, backup, and remote access, trusted by IT teams and MSPs worldwide. Its platform covers endpoint management, mobile device management, patch management, backup, remote control, service desk, and integrations. The company states it has 2,000+ employees and 40,000+ customers.

History

NinjaOne states it was founded on a simple idea — put the customer first — and exists to simplify IT by unifying endpoint management, automation, and security together in one platform.

Products and positioning

Unified IT operations platform for endpoint management, autonomous patching, backup, and remote access.

  • Endpoint Management

    Unify visibility and control across all devices to reduce complexity, improve efficiency, and strengthen security all from a single console.

  • Mobile Device Management (MDM)

    Manage and secure Android and Apple mobile devices with fast enrollment, policy-based control, and real-time visibility.

  • Autonomous Patch Management

    Accelerate vulnerability remediation with intelligent automation powered by Patch Intelligence AI to prevent bad updates and ensure reliable compliance.

  • Device and SaaS Backup

    Simplify protection with one secure platform.

Recent events

  • Unconfirmed

    Reported

    GTIA launches Managed Intelligence Alliance[5]

    The Global Technology Industry Association (GTIA) launched the Managed Intelligence Alliance, bringing together IT service providers and vendors to develop channel standards, accreditation frameworks, research and best practices for delivering AI to small and medium-sized businesses.

  • Reported

    GTIA launches Managed Intelligence Alliance[6]

    The Global Technology Industry Association (GTIA) launched the Managed Intelligence Alliance, a vendor-neutral program intended to help IT service providers deliver AI to small and medium-sized businesses. Pax8 is the alliance’s charter member, alongside founding party members.

  • GTIA launches the Managed Intelligence Alliance[7]

    The Global Technology Industry Association (GTIA) launched the vendor-neutral Managed Intelligence Alliance, with Pax8 as charter member and CrowdStrike, Cynet, F1 Information Technologies, Lyra, Microsoft, New Charter, NinjaOne, Rev.io and Sourcepass as founding party members. The alliance will develop channel standards, accreditation and research for IT service providers.

  • Unconfirmed

    Reported

    NinjaOne launches Katana AI and NinjaOne MCP server[8]

    US IT management software vendor NinjaOne announced the launch of two AI solutions: Katana AI, an agentic AI technician embedded in the NinjaOne platform that analyzes device telemetry, history, alerts and activity to identify potential root causes and recommend remediation actions and scripts, and NinjaOne MCP server, an agentic orchestration connector that extends the platform's governed AI tool permissions to enterprises' existing IT infrastructure, allowing external AI agents to interact with NinjaOne data and execute actions under role-based permissions set by IT teams.

  • Unconfirmed

    NinjaRMM rebrands as NinjaOne[9]

    NinjaRMM unveiled the NinjaOne name and logo as it repositioned from a one-product company to a broader IT operations software platform. CEO Sal Sferlazza said the name change would not affect partners or customers.

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