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Ozonetel is a provider of cloud-based customer experience and contact center solutions, founded in 2007.

Last updated September 2, 2026

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Nov 4, 2026
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Nov 4, 2026

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Overview

Ozonetel offers secure, cloud-based communication solutions for contact centers, including conversational AI, voice AI agents, auto dialers, and omnichannel routing. It was founded in 2007 and is trusted by over 2000 businesses.

History

Ozonetel was founded in 2007 by an experienced team of technologists and entrepreneurs. It is known for developing and launching the first cloud-based customer experience platform in the Indian marketplace.

Recent events

  • Unconfirmed

    Reported

    Ozonetel raises $5 million in Series A funding[5]

    Ozonetel raised $5 million in a Series A funding round, with Stakeboat Capital participating. The article says Ozonetel will use the funds to expand its US operations.

  • Reported

    Ozonetel launches Google Business Messages on Cloud Agent[6]

    Ozonetel integrated with Google to launch Google Business Messages on its Cloud Agent platform, enabling businesses to chat with customers and prospects through Google business queries.

  • Reported

    Ozonetel partners with IstTek for EMEA distribution[7]

    Ozonetel announced an exclusive partnership with distributor IstTek to bring its CloudAgent Contact Centre Solution to the EMEA region.

  • Reported

    IstTek and Ozonetel announce an exclusive EMEA partnership[8]

    IstTek announced an exclusive partnership with Ozonetel to bring the CloudAgent Contact Centre Solution to the EMEA region.

  • Reported

    Ozonetel launches WhatsApp solution for call centers[9]

    Ozonetel launched a WhatsApp solution for call centers, enabling businesses to provide customer support through an automated multilingual bot and hand complex conversations to live agents.

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