Paket24
Paket24 is the fast parcel delivery service of Croatia's national postal operator, Hrvatska pošta, built around self-service parcel lockers and post offices.
Last updated September 27, 2026
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Overview
Paket24 is a parcel delivery service brand operated by Hrvatska pošta (Croatian Post), the national postal operator of Croatia. It is positioned as the operator's fastest delivery offering, combining a network of self-service parcel lockers (paketomati) with the country's post office network. The service is designed for simple, app-free sending: customers can dispatch parcels from a parcel locker or a post office and have them delivered to a destination parcel locker, selecting the destination locker and entering the recipient's mobile number. The brand's commercial identity is built around low-cost, standardized small-parcel shipping. Its official site promotes a promotional price of €1.50 for sending the smallest parcels that fit within dimensions of 9 x 16 x 64 cm, valid for sending from parcel lockers and post offices to parcel lockers, with the promotion stated to run until 31 December 2026. The service supports parcels up to 20 kg, offers shipment tracking, Saturday sending and delivery, delivery within an agreed timeframe, and benefits for customers collecting larger volumes of parcels. It also advertises 24/7 delivery via parcel lockers. Paket24 is supported by a range of packaging sold through Hrvatska pošta post offices, with box and bag sizes matched to parcel locker compartment dimensions — for example, box S2 (230 x 320 x 70 mm), box M2 (320 x 150 x 250 mm), box L3 (300 x 320 x 200 mm), box L2 (320 x 150 x 250 mm), a small bag (265 x 350 mm) and a large bag (330 x 30 mm). Customers sending from a post office can receive a 10% discount. As a service brand of Hrvatska pošta, Paket24 operates within Croatia's regulated postal market and competes with private parcel and courier operators. Its parent, Hrvatska pošta, is the state-owned postal company of Croatia, headquartered in Zagreb. Paket24 is best understood as the parcel-locker-centric consumer delivery brand of that national operator, aimed at e-commerce shippers and everyday senders who want low prices and self-service convenience.
History
Paket24 is a service brand of Hrvatska pošta (Croatian Post), Croatia's national postal operator. It was developed as the operator's answer to the growth of e-commerce and the parcel-locker model that has spread across European postal markets. The brand is described in public data as a self-service package delivery service operated by Hrvatska pošta. The service is built on two complementary access points: a network of self-service parcel lockers (paketomati) and the existing post office network. Customers can send parcels from a parcel locker or a post office and route them to a destination parcel locker, choosing the destination locker and entering the recipient's mobile number. This app-free, standardized process is central to the brand's promise of simplicity. Over time, Paket24 has been marketed around low, transparent pricing for small parcels. Its official site promotes a price of €1.50 for the smallest parcels fitting within 9 x 16 x 64 cm, for sending from parcel lockers and post offices to parcel lockers, with the promotion stated to run until 31 December 2026. The service supports parcels up to 20 kg, offers tracking, Saturday sending and delivery, delivery within an agreed timeframe, and benefits for customers collecting larger numbers of parcels, and advertises 24/7 delivery via parcel lockers. To make the locker model easier to use, Hrvatska pošta sells packaging through its post offices with dimensions matched to parcel locker compartments, including box S2 (230 x 320 x 70 mm), box M2 (320 x 150 x 250 mm), box L3 (300 x 320 x 200 mm), box L2 (320 x 150 x 250 mm), a small bag (265 x 350 mm) and a large bag (330 x 30 mm). Customers sending from a post office can receive a 10% discount. As part of Hrvatska pošta, Paket24 operates in Croatia's regulated postal market and competes with private parcel and courier operators. Its parent company is state-owned and headquartered in Zagreb. The brand continues to be promoted as the operator's fastest delivery service, aimed at both e-commerce shippers and everyday senders.
Products and positioning
Fast, low-cost, self-service parcel delivery for everyday senders and e-commerce, backed by Croatia's national postal network.
Paket24 parcel delivery
Fast parcel delivery service of Hrvatska pošta, with sending from parcel lockers and post offices and delivery to parcel lockers.
Parcel locker (paketomat) network
Self-service parcel lockers enabling 24/7 sending and collection.
Packaging boxes and bags
Boxes and bags sized to fit parcel locker compartments, sold at Hrvatska pošta post offices.
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