Paycom
American cloud-based human capital management and payroll software company.
Last updated August 21, 2026
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Overview
Paycom is an American provider of cloud-based payroll and human capital management software headquartered in Oklahoma City, Oklahoma. Founded in 1998 by Chad Richison, the company began as an online payroll provider and expanded into a broader human resources platform covering much of the employment lifecycle. Its software is designed to bring payroll, employee records, recruiting, onboarding, time and attendance, expenses, document management, talent administration, and related workforce processes into a unified system. The company developed during the transition from locally installed or service-bureau payroll systems toward internet-delivered business software. It has positioned its platform around centralized employee data, automation, compliance-oriented workflows, and direct employee participation in administrative processes. Paycom has described itself as one of the early fully online payroll providers, and its product development has increasingly emphasized reducing manual work for payroll and human resources departments. Paycom added human resources management capabilities in 2001 and broadened its offering in 2011 with services including E-Verify, onboarding, expense management, and document storage. Subsequent product development included employee-facing payroll tools, most notably Beti, which enables employees to review and complete elements of their own payroll before processing. The company has also expanded its human capital management availability internationally, stating in 2023 that its Global HCM offering provided access in more than 190 countries. Paycom became a publicly traded company on the New York Stock Exchange on April 15, 2014, under the symbol PAYC. Its physical expansion has included multiple additions and buildings at its Oklahoma City headquarters, as well as a 150,000-square-foot operations center in Grapevine, Texas, opened in 2022. In 2021, the company acquired naming rights to Oklahoma City's downtown arena, which became Paycom Center, home of the Oklahoma City Thunder. The brand primarily serves employers that need an integrated platform for payroll and workforce administration. Its customer proposition combines payroll processing with human resources functions rather than treating payroll as a separate back-office service. Paycom also uses automation and employee self-service as differentiators, seeking to shift routine data entry and verification from HR departments to the employees and managers who create or use the information. In 2023 it expanded its international HCM capabilities, while later releases such as GONE and IWant extended automation and natural-language or command-driven access to workforce information. Paycom remains an active, publicly listed software company operating primarily in the United States. Its corporate identity is closely associated with payroll accuracy, workforce compliance, employee self-service, and an integrated cloud HCM model. The company has also attracted attention for the unusually large performance-based compensation arrangement granted to chief executive Chad Richison; reported compensation figures are tied substantially to equity awards and specified stock-price performance conditions rather than ordinary salary alone.
History
Paycom was founded in 1998 in Oklahoma by Chad Richison, who had previously worked in the payroll-processing industry. The business initially concentrated on delivering payroll services online. This model placed Paycom among the early providers to make payroll available through a fully internet-based service rather than relying exclusively on locally installed software or traditional payroll-service workflows. In 2001, Paycom expanded beyond payroll into human resources management. This was an important change in the company's direction because it allowed the platform to address a wider set of workforce processes and to connect employee information with payroll records. Over time, Paycom developed a broader cloud HCM proposition intended to cover recruiting, onboarding, employee administration, time tracking, payroll, talent management, expenses, documents, and related compliance activities. The company added further services in 2011, including E-Verify, onboarding, expense management, and document storage. These additions reflected the broader enterprise software trend toward consolidating HR functions within a single system. Rather than limiting its role to payroll calculation and payment, Paycom sought to manage employee information throughout the employment lifecycle, from recruitment and hiring through ongoing administration and eventual departure or retirement. Paycom became publicly traded on April 15, 2014, when its shares began trading on the New York Stock Exchange under the symbol PAYC. Around the same period, the company expanded its Oklahoma City headquarters. A 90,000-square-foot addition completed in 2014 effectively doubled the office footprint. Paycom subsequently completed construction on additional headquarters buildings in 2016 and 2018. A fifth building opened in 2024, bringing the company's corporate campus to approximately 815,000 square feet according to the cited company history. Physical expansion also extended beyond Oklahoma. In May 2022, Paycom held the opening ceremony for a 150,000-square-foot operations center in Grapevine, Texas. These investments supported the company's sales, service, operations, and technology activities as it grew its customer base and product scope. Product development in the 2020s increasingly emphasized automation and employee participation. In 2021, Paycom announced Beti, an enhancement that allows employees to complete or review their own payroll process. The product reflects Paycom's argument that employees are often the most direct source of information about their own wages, deductions, and time records. Moving some verification responsibility to employees is intended to reduce corrections and manual intervention by payroll teams. Also in 2021, Paycom entered a prominent local branding arrangement by purchasing naming rights to the Oklahoma City arena used by the NBA's Oklahoma City Thunder. The venue became Paycom Center, increasing the brand's visibility in its home market and linking the company to a major regional sports property. Paycom expanded the international reach of its platform in 2023, stating that its Global HCM offering provided access in more than 190 countries. In December of that year, the company announced GONE, a decisioning-logic enhancement connected to Time-Off Request software. The feature was presented as another step in automating HR decisions and reducing administrative handling of leave-related requests. In July 2025, Paycom launched IWant, described as a command-driven AI engine. The tool was intended to let users request information about employee data without manually navigating through the software's menus. This release continued Paycom's movement toward conversational or command-based access to HCM functions. Paycom's corporate history has also included scrutiny of executive compensation. In 2020, chief executive Chad Richison was reported as the highest-paid executive in the United States after receiving approximately $211.13 million under a ten-year performance contract. The arrangement was described as being composed primarily of stock awards that would vest only if specific stock-price benchmarks were reached in later years. The reported figure therefore reflected a performance-based equity structure rather than conventional annual cash compensation. Today, Paycom operates as a publicly listed cloud software company focused primarily on payroll and human capital management. Its strategic identity is built around a unified data environment, employee self-service, automation, compliance-related workflows, and the integration of HR administration with payroll. The business remains headquartered in Oklahoma City and maintains offices and operations across the United States while offering international HCM capabilities.
- 2025
IWant AI engine launches
[1]Paycom launched IWant, a command-driven AI engine for accessing employee-data information within its platform.
- 2024
Fifth headquarters building opens
[1]Paycom opened a fifth building at its Oklahoma City campus, bringing the reported campus total to approximately 815,000 square feet.
- 2023
Global HCM expands internationally
[1]Paycom stated that its Global HCM offering provided access in more than 190 countries.
- 2023
GONE is announced
[1]Paycom announced GONE, a decisioning-logic enhancement for its Time-Off Request software.
- 2022
Grapevine operations center opens
[1]Paycom held the opening ceremony for a 150,000-square-foot operations center in Grapevine, Texas.
- 2021
Beti is announced
[1]Paycom announced Beti, an employee-driven payroll review and completion enhancement.
- 2018
Completion of a fourth headquarters building
[1]The company completed construction on a fourth building at its Oklahoma City corporate campus.
- 2016
Completion of a third headquarters building
[1]Paycom completed construction on its third headquarters building in Oklahoma City.
- 2014
Public market listing
[1]Paycom began trading on the New York Stock Exchange under the ticker PAYC on April 15.
- 2011
Additional workforce administration services
[1]The company added E-Verify, onboarding, expense management, and document storage services.
Products and positioning
Integrated cloud human capital management and payroll software focused on automation, employee self-service, centralized workforce data, and payroll administration.
Payroll software · 1998
Paycom Payroll
Paycom's payroll platform is the foundation of its HCM offering. It supports online payroll administration and is integrated with employee records, time information, deductions, and other workforce data. The company's model is intended to reduce duplicate data entry by connecting payroll with the broader HR system.
Human capital management software · 2001
Paycom Human Capital Management
Paycom's HCM platform brings together payroll and human resources processes across the employment lifecycle. Its scope includes employee administration, recruiting, onboarding, time management, talent functions, expenses, documents, and reporting, allowing employers to manage these activities through a shared cloud environment.
Recruiting and onboarding software · 2011
Talent Acquisition
The Talent Acquisition offering addresses recruiting and onboarding activities within Paycom's wider HCM platform. It is designed to connect candidate and new-hire information with employee records and downstream payroll and HR processes, reducing the need to re-enter information when a candidate becomes an employee.
Employee payroll software · 2021
Beti
Beti is a payroll enhancement announced in 2021 that gives employees a direct role in reviewing and completing their payroll. The product is intended to use employee involvement to identify or resolve payroll information issues before processing, supporting Paycom's broader emphasis on self-service and payroll accuracy.
International HCM software · 2023
Global HCM
Global HCM extends Paycom's human capital management capabilities to international operations. In 2023, Paycom said the offering provided access in more than 190 countries, supporting employers with workforces that operate across national boundaries.
HR automation · 2023
GONE
GONE is a decisioning-logic enhancement associated with Paycom's Time-Off Request software. Announced in December 2023, it was presented as an automation feature intended to help streamline leave-related decisions and reduce manual HR administration.
Artificial intelligence and workforce data interface · 2025
IWant
IWant is a command-driven AI engine launched by Paycom in July 2025. It allows users to seek information about employee data through commands rather than navigating manually through the software, extending the platform's automation and user-access model.
Marketing campaigns
- 2021Paycom Center naming-rights partnership
United States · Oklahoma City
Paycom acquired naming rights to the Oklahoma City arena used by the Oklahoma City Thunder. The venue became Paycom Center, giving the company a highly visible local brand presence through a sports and entertainment partnership.
Outcome. The arena adopted the Paycom Center name.
Brand decisions
2025
Launch the IWant command-driven AI engineProduct launchBackground
Users increasingly expect enterprise software to provide direct, natural, or command-based access to business information.
Action taken
Paycom launched IWant to let users seek information about employee data without navigating manually through the platform.
Aftermath
The launch marked a further move toward AI-assisted access to Paycom's workforce data and functions.
2023
Expand Global HCM coverageStrategyBackground
Customers with distributed workforces require HR and workforce administration across multiple jurisdictions.
Action taken
Paycom expanded its Global HCM offering and stated that it provided access in more than 190 countries.
Aftermath
The company broadened the geographic scope of its HCM proposition beyond its primarily U.S.-focused operating base.
2023
Add GONE decisioning logic to time-off workflowsProduct launchBackground
Paycom continued to develop automation intended to reduce manual handling of routine HR decisions.
Action taken
The company announced GONE as an enhancement to its Time-Off Request software.
Aftermath
The release extended automation into leave-request administration.
2021
Introduce employee-driven payroll through BetiProduct launchBackground
Paycom emphasized employee self-service and sought to reduce payroll corrections caused by incomplete or inaccurate workforce data.
Action taken
The company announced Beti, enabling employees to review and complete their own payroll process.
Aftermath
Beti became a prominent example of Paycom's automation and employee-participation strategy.
2014
List Paycom shares on the New York Stock ExchangeOtherBackground
After expanding its online payroll and HR services, Paycom pursued access to public equity markets.
Action taken
Paycom began trading on the NYSE under the symbol PAYC on April 15, 2014.
Aftermath
The listing made Paycom a publicly traded software company.
2001
Expand from online payroll into human resources managementStrategyBackground
Paycom began as an online payroll provider but sought to address a larger portion of the employment lifecycle.
Action taken
The company added human resources management capabilities to its payroll business.
Aftermath
This expansion established the foundation for Paycom's broader cloud HCM platform.
Recent events
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