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PeopleCert is a certification body offering certifications such as ITIL, including ITIL Version 5 qualifications.

Last updated September 15, 2026

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Nov 4, 2026
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Nov 4, 2026

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Overview

PeopleCert operates a certification website at peoplecert.org, where it presents certification categories including IT Governance & Service Management and ITIL. Its ITIL offerings include ITIL Foundation (Version 5), ITIL AI Governance (Version 5), ITIL Foundation Bridge (Version 5), ITIL 4 Foundation, ITIL Product (Version 5), and ITIL Experience (Version 5). The site also provides location selection and sections for Professionals, Organizations, Partners, and About Us.

History

PeopleCert's website presents certification categories including IT Governance & Service Management and ITIL. Its ITIL pages describe ITIL as practical and AI-native by design, building capability across product, service, strategy, experience, and transformation roles. The site lists ITIL qualifications such as ITIL Foundation (Version 5), ITIL AI Governance (Version 5), ITIL Foundation Bridge (Version 5), ITIL 4 Foundation, ITIL Product (Version 5), and ITIL Experience (Version 5).

Products and positioning

  • ITIL Foundation (Version 5)

    Delve into the core ITIL principles and practices. Future-proof your career with in-demand skills and reach attractive roles spanning product, service, experience, strategy and transformation.

  • ITIL AI Governance (Version 5)

    Develop practical skills to govern AI responsibly and at scale. Learn how to balance innovation, accountability, trust, and risk while applying AI governance across products, services, and operations.

  • ITIL Foundation Bridge (Version 5)

    A fast, focused route for ITIL 4 certified professionals to upgrade to ITIL Foundation (Version 5) by focusing only on what’s new.

  • ITIL 4 Foundation

    Advance your career in IT service management with the ITIL Official eLearning course, crafted by the creators of ITIL: Course and exam vouc…

  • ITIL Product (Version 5)

    ITIL Product (Version 5) enables you to manage digital products as integrated value streams, aligning product capabilities, services, and business outcomes across their full lifecycle.

  • ITIL Experience (Version 5)

    ITIL Experience (Version 5) offers you the expertise you need to embed human-centred and AI-aware design into digital products and services, to align trust, perception, and value across the lifecycle.

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