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Roborock US

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Robot vacuum scratched floor tiles; court finds product defect and orders compensation

    A consumer sued, alleging that a Roborock P10S Pro robot vacuum left circular scratches on floor tiles and that she chased the machine for an hour to film evidence. The court found the vacuum's rotating path matched the scratches, constituting a product defect, and ordered Roborock to pay 2,000 yuan; after Roborock withdrew its appeal, the first-instance judgment took effect. Several other consumers complained that the P20 series scratched floors, while Roborock said testing showed the product would not directly scratch the floor. Roborock made the payment in October 2025; the case sparked discussion about robot vacuum product safety.

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