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争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 35 条 · 第 1 / 2 页

  1. 2026

    三星AI智能冰箱因更新变砖 顾客投诉食物变质

    问题披露

    据Fortune报道,一次软件更新导致三星AI智能冰箱变砖,顾客因食物变质向公司投诉。该事件作为涉及该品牌的争议被报道,核心是软件更新使AI智能冰箱无法使用,顾客称因此导致食物变质。投诉是在更新后向三星提出的。

  2. 2026

    印度就OLED电视零部件涉嫌关税逃避调查LG与三星

    调查

    据路透社报道,LG和三星因OLED电视零部件涉嫌逃避关税而在印度面临调查。报道称,该调查涉及这两家公司以及涉嫌逃避OLED电视所用零部件关税的行为。来源未提供有关该调查、其结论或后果的更多细节。

    来源摘录

    • EXCLUSIVE: LG, Samsung face India tariff evasion investigation over OLED TV parts
  3. 2024

    三星物产与第一毛织合并案无罪判决

    韩国法院宣判李在镕与2015年合并相关的金融犯罪指控无罪。该无罪判决随后得到该国最高法院的维持。

  4. 2022

    Samsung 更正 Galaxy S22 萤幕更新率规格

    问题披露

    Samsung 更正了 Galaxy S22 和 Galaxy S22+ 宣传资料中的规格,将标示的可变更新率范围从 10–120Hz 改为 48–120Hz。报道指出,Samsung 未主动告知公众这项更正。此次变更涉及宣传资料中列出的更新率数字,而非装置的其他方面。

    Samsung 更正了 Galaxy S22 和 S22+ 宣传资料中的规格,将标示的可变更新率范围从 10–120Hz 改为 48–120Hz。报道指出 Samsung 未主动告知公众这项更正。

    品牌回应

    • 澄清 — Samsung

      Samsung 及後作出了修正,在新的新聞稿和資料中改成了 Super Smooth 120Hz Refresh Rate (48~120Hz)

    来源摘录

    • Samsung 在預訂開始後靜靜地修改了上述資料,卻未有向公眾主動提及
    • 資料出錯的是 Galaxy S22 和 Galaxy S22+,原本在新聞稿和宣傳資料提及,兩款手機的螢幕為 Super Smooth 120Hz Refresh Rate (10~120Hz)
    • Samsung 及後作出了修正,在新的新聞稿和資料中改成了 Super Smooth 120Hz Refresh Rate (48~120Hz),跟去年發表的 Galaxy S21 和 Galaxy S21+ 相同。
  5. 2022

    加州理工学院将三星纳入专利诉讼

    提起诉讼

    在2022年记录的一宗争议中,加州理工学院将三星列入一宗专利诉讼案件。据来源称,该案指控涉及Wi-Fi产品和错误校正码相关专利的侵权。来源未报告有关指控的裁定,也未说明结果或裁决。

    来源摘录

    • Caltech targets Samsung over the provision of various “Wi-Fi products”
    • California Institute of Technology (Caltech) has added a case against Samsung (2:21-cv-00446) to the litigation campaign
  6. 2022

    三星 CEO 就应用限速问题道歉

    公司回应

    三星副董事长兼 CEO 韩宗熙就对数千款应用进行限速向三星用户道歉。他表示,三星将更认真倾听客户意见,以避免类似问题再次发生。

    品牌回应

    • 道歉 — Samsung

      Samsung’s Vice Chairman and CEO, Jong-Hee Han, has issued an official and formal apology to Samsung users for throttling thousands of applications.
    • 道歉 — Samsung

      Samsung Device Experience division CEO JH Han said the company failed to appreciate customer concerns over the issue and bowed in apology

    来源摘录

    • Samsung’s Vice Chairman and CEO, Jong-Hee Han, has issued an official and formal apology to Samsung users for throttling thousands of applications.
    • Samsung Electronics Vice Chairman and co-CEO Han Jong-hee on Wednesday apologised for controversy around recently launched Galaxy S22 smartphone performance due to a pre-installed app.
    • Samsung Device Experience division CEO JH Han said the company failed to appreciate customer concerns over the issue and bowed in apology
  7. 2022

    三星确认网络安全事件导致公司资料外泄

    问题披露

    三星确认遭遇网络安全事件,导致包括 Galaxy 智慧型手机源码在内的公司资料外泄。公司表示,被窃资料不包括员工或用户的个人资料。

    品牌回应

    • 整改 — Samsung

      After the cybersecurity breach, necessary steps for security had been immediately taken, The Korean electronics giant said

    来源摘录

    • After the cybersecurity breach, necessary steps for security had been immediately taken, The Korean electronics giant said, but did not confirm which group had hacked their data.
    • Lapus$ takes responsibility for stealing source code of Galaxy devices
    • Samsung has confirmed it suffered a cybersecurity breach that had exposed company data, including the source code for the operation of Galaxy smartphones, reported.Bloomberg News
  8. 2022

    三星确认涉及内部数据的安全漏洞

    问题披露

    黑客获取并泄露包括源代码在内的机密数据后,三星确认发生涉及部分公司内部数据的安全漏洞。三星表示,事件未涉及客户或员工的个人信息,并已采取措施防止类似事件再次发生。高通表示正与三星合作确认是否有高通数据受到影响。

    品牌回应

    • 整改 — Samsung

      We have implemented measures to prevent further such incidents
    • 调查 — Qualcomm

      We take these claims very seriously and are working expeditiously with Samsung to understand the scope of the incident, as well as to confirm what Qualcomm data, if any, has been impacted.
    • 澄清 — Samsung

      the breach involves some source codes relating to the operation of Galaxy devices but does not include the personal information of our consumers or employees
    • 整改 — Samsung

      The Korean firm said it has strengthened its security system to avoid future breaches

    来源摘录

    • Samsung has confirmed a security breach after hackers obtained and leaked almost 200 gigabytes of confidential data, including source code for various technologies and algorithms for biometric unlock operations.
    • A spokesperson for Samsung confirmed a “security breach” related to some internal company data but said no personal data belonging to customers or employees was accessed by the hackers.
    • We have implemented measures to prevent further such incidents and will continue to serve our customers without disruption.
  9. 2021

    三星因Galaxy S20摄像头玻璃问题遭起诉

    提起诉讼

    2021年,Galaxy S20系列设备用户对三星提起诉讼,称摄像头模组玻璃在无外力情况下开裂或破碎。诉讼指控三星欺诈、违反保修义务及违反消费者保护法。报道未提及法院已就此作出任何裁定。

    来源摘录

    • The lawsuit was filed by disgruntled Galaxy S20 series owners facing issues with the camera module's glass fracturing or shattering without any external force being applied to it.
    • According to law firm Hagens Berman (via XDA), the lawsuit accuses Samsung of fraud, breach of warranty, and violations of several consumer-protection laws.
  10. 2021

    消费者因Galaxy S20摄像头玻璃缺陷起诉Samsung

    提起诉讼

    消费者对Samsung提起诉讼,指称Galaxy S20智能手机的摄像头玻璃意外碎裂,且Samsung未披露该缺陷。该诉讼于4月27日提起,指控Samsung欺诈、违反保修义务及违反消费者保护法。这些均为诉讼中的指称,尚未被认定为事实。

    消费者起诉Samsung,指称Galaxy S20智能手机摄像头玻璃意外碎裂,且Samsung未披露该缺陷。该诉讼于4月27日提起,指控Samsung欺诈、违反保修义务及违反消费者保护法;这些均为诉讼中的指称。

    来源摘录

    • Customers are suing Samsung for not disclosing a defect that caused Samsung Galaxy S20 smartphone cameras to shatter unexpectedly.
    • The lawsuit was filed on April 27 and accuses Samsung of fraud, breach of warranty, and violations of several consumer-protection laws.
  11. 2021

    Samsung 因电子烟电池缺陷指控遭起诉

    提起诉讼

    一份在亚利桑那州联邦法院提交的起诉书指称,Samsung SDI 制造的有缺陷电子烟电池发生爆炸,导致一名父亲及其婴儿儿子于 2019 年受伤。原告起诉 Samsung 和 Red Star Vapor,提出七项与产品责任有关的诉因并寻求损害赔偿及其他救济。相关指控仅为起诉书中的主张,并非法院认定。

    来源摘录

    • A case filed in federal court in Arizona last week claims that Korea’s Samsung SDI Co. Ltd. made a defective e-cigarette battery that exploded injuring two of the plaintiffs, a father and infant son in 2019.
    • The complaint, filed not only against Samsung, but also the brick-and-mortar store the father allegedly purchased the vape pen from, Red Star Vapor LLC, states seven product liability-related causes of action.
  12. 2021

    韩国公平贸易委员会因员工食堂业务对五家三星关联公司处以罚款

    罚款或处罚

    2021年,韩国公平贸易委员会因涉及员工食堂业务的涉嫌不公平内部交易,对Samsung Electronics、Samsung Display、Samsung Electro-Mechanics、Samsung SDI和Welstory五家三星关联公司合计罚款2349亿韩元。Samsung称该决定令人遗憾,并认为其员工福利举措被误解为不公平业务支持。

    品牌回应

    • 否认 — Samsung

      In a statement, Samsung called the FTC's decision “regretful,” arguing the firm's efforts for the well-being of its employees has been “misread as unfair business support.”

    来源摘录

    • The antitrust watchdog said it will file complaints with the prosecution against Samsung Electronics and Choi.
    • The Fair Trade Commission (FTC) fined five major affiliates of Samsung nearly 235 billion won in total, Thursday, for their allegedly unfair internal trading involving an in-house cafeteria business.
  13. 2021

    荷兰监管机构因电视价格协调对三星处以罚款

    罚款或处罚

    2021年,荷兰消费者监管机构ACM因电视线上价格协调问题对三星处以超过3900万欧元的罚款。据ACM称,三星通过敦促七家零售商提价影响了电视线上价格。三星表示将对罚款提出上诉。该监管机构的行动涉及三星对零售商定价的影响,现有来源未对此作出进一步详细说明。

    品牌回应

    • 持续披露 — Samsung

      Samsung said it is appealing against the fine.

    来源摘录

    • Samsung said it is appealing against the fine.
    • Dutch consumer watchdog ACM has fined Samsung over €39m for influencing the online prices of television sets between 2013 and 2018.
    • Samsung exerted undue influence on the online sales prices of televisions of seven retailers from January 2013 to December 2018.
  14. 2021

    Samsung称俄罗斯应用通知为错误信息

    问题披露

    Samsung表示,发送给少数英国客户的更新通知错误地称已下载俄罗斯政府规定的应用;公司称并未安装俄罗斯应用。Samsung将错误措辞归因于技术故障并致歉。

    品牌回应

    • 道歉 — Samsung

      We sincerely apologise for any inconvenience caused by this.

    来源摘录

    • We sincerely apologise for any inconvenience caused by this.
    • We can confirm that the wording of the message was incorrect and shared with a limited number of UK customers due to a technical error.
    • Phone-maker Samsung has apologised for a software update sent to UK customers stating Russian government-mandated apps had been downloaded.
  15. 2021

    Samsung因荷兰电视定价被罚款4000万欧元

    罚款或处罚

    荷兰消费者监管机构ACM因Samsung涉嫌在2013至2018年间操纵荷兰电视价格,对其处以4000万欧元罚款。ACM称Samsung的价格建议促使零售商维持高于市场水平的价格。Samsung表示将提起上诉,并称其没有强迫零售商采纳其价格建议。

    品牌回应

    • 否认 — Samsung

      Samsung has already said it will appeal the fine and maintained that it never forced retailers to adopt its price advice.

    来源摘录

    • Samsung has just been fined a whopping €40 million for supposedly fixing the prices of its TVs in the Netherlands between 2013 and 2018.
    • Samsung has already said it will appeal the fine and maintained that it never forced retailers to adopt its price advice.
    • Dutch consumer watchdog ACM says Samsung set 'price recommendations', which encouraged major retailers to keep prices above market rate.
  16. 2021

    三星因荷兰电视机价格操纵被罚款

    罚款或处罚

    荷兰竞争监管机构ACM因价格操纵对三星处以4,000万欧元罚款。监管机构称三星曾敦促零售商提高电视售价,其行为超出正常指导并实质性地影响市场价格。三星表示将提出上诉,并称从未强迫零售商采用其价格建议。

    品牌回应

    • 否认 — Samsung

      Samsung said it would appeal the fine, as it maintained it had never forced retailers to use its price advice and that stores had always been free to determine their own strategy.

    来源摘录

    • The market regulator said Samsung had pushed up the prices of its televisions in the Netherlands for years, by constantly urging retailers to raise their prices if they were selling them below Samsung's preferred market rate.
    • Samsung has been fined 40 million euros ($46.9 million) for price fixing in the Netherlands, Dutch competition watchdog ACM said on Wednesday.
  17. 2021

    爱立信与三星就全球专利纠纷达成和解

    和解

    爱立信与三星达成多年期全球专利许可协议,涵盖蜂窝技术相关专利,以及自2021年1月1日起的网络基础设施和手机销售。该协议解决了双方的纠纷,并结束了其向美国国际贸易委员会提出的申诉及多个国家/地区的诉讼。

    来源摘录

    • 爱立信与三星已经就两家公司之间的全球专利许可达成了一项多年期协议,其中包括与所有蜂窝技术相关的专利。
    • 这一和解结束了两家公司向美国国际贸易委员会(USITC)提出的申诉以及在多个国家/地区正在进行的诉讼
  18. 2021

    陪审团裁定三星侵犯专利

    裁决

    美国得克萨斯东区联邦地区法院的陪审团裁定,三星故意侵犯Solas OLED的两项专利,并判给Solas 62,738,543美元损害赔偿。

    来源摘录

    • After a five-day trial, the jury awarded Solas $62,738,543 in damages for infringement of the two patents.
    • Solas OLED Ltd. ("Solas"), an Irish company that specializes in patented OLED technologies, today announced that a jury in the U.S. District Court for the Eastern District of Texas has found Samsung Display Co., Ltd., Samsung Electronics Co., Ltd., and Samsung Electronics America, Inc. (collectively "Samsung") liable to Solas for wilfully infringing two Solas patents, U.S. patent numbers 7,446,338 and 9,256,311.
  19. 2021

    Which?起诉高通专利授权费问题

    提起诉讼

    英国消费者权益维护机构Which?起诉高通,指控其通过专利授权和芯片供应做法滥用市场主导地位,并寻求超过6亿美元的赔偿。

    当事方说明的目的. Which?为自2015年10月1日起购买苹果或三星智能手机的符合条件消费者寻求赔偿。

    来源摘录

    • 在苹果与高通和解近两年之后,高通又因为专利授权费在英国引发了官司,他们被英国消费者权益维护机构起诉滥用市场地位,收取了过高的专利授权费,要求索赔超过6亿美元。
    • 起诉高通滥用市场主导地位的,是英国的消费者权益维护机构Which?,他们认为高通不向竞争对手授权专利、不向未向高通支付高额专利授权费的智能手机厂商供应芯片的做法,是滥用市场地位,是违反竞争法的反竞争策略,向苹果和三星收取了过高的专利授权费,导致智能手机价格的上升。
    • Which?官网的信息显示,他们已经向竞争上诉法庭提起了诉讼
  20. 2020

    三星披露英国网站用户数据暴露事件

    问题披露

    三星披露其网站上的一个技术错误导致少数用户能够访问其他用户的资料。公司表示该事件与“查找我的手机”推送通知问题无关。现有摘要未提供受影响用户数量、涉及的具体数据或事件结果的进一步细节。

    品牌回应

    • 整改 — Samsung

      As soon as we became aware of the incident, we removed the ability to log in to the store on our website until the issue was fixed.
    • 持续披露 — Samsung

      We will be contacting those affected by the issue with further details.

    来源摘录

    • “A technical error resulted in a small number of users being able to access the details of another user,” Samsung said in a statement reported by The Register.
    • A technical error resulted in a small number of users being able to access the details of another user.