Scoot
Scoot is a Singapore-based low-cost airline serving short-, medium- and long-haul markets under the Singapore Airlines Group.
Last updated November 4, 2026
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Overview
Scoot is the low-cost airline brand of Singapore Airlines Group and is operated by Scoot Pte Ltd, a Singapore-registered carrier headquartered at Singapore Changi Airport. The airline was created by Singapore Airlines as a separate low-cost platform for medium- and long-haul flying, complementing the full-service parent rather than directly reproducing its network or service model. Although the company was established in 2011, commercial operations began on 4 June 2012 with a flight from Singapore to Sydney. Gold Coast followed soon afterward, establishing Scoot's early focus on long-distance leisure and visiting-friends-and-relatives traffic across the Asia-Pacific region. Scoot's original fleet consisted of Boeing 777-200ER aircraft transferred from Singapore Airlines. The aircraft were reconfigured for a denser, lower-cost operating model, and the brand adopted a distinctive yellow-and-white visual identity. The airline positioned itself around affordable air travel with optional paid services rather than the bundled offering associated with a traditional full-service carrier. Its slogan is "Make Each Journey Better." Scoot has also participated in the KrisFlyer frequent-flyer ecosystem, allowing the low-cost brand to connect with Singapore Airlines' broader customer proposition. A major turning point came when Singapore Airlines transferred Boeing 787 Dreamliners intended for its own fleet to Scoot. From 2015, the 787-9 entered service, initially replacing the inherited Boeing 777 aircraft on routes such as Perth and Hong Kong. Scoot subsequently introduced both Boeing 787-8 and 787-9 aircraft, becoming an important operator of long-haul, wide-body low-cost services from Singapore. At the same time, the airline expanded to destinations including Melbourne, China, India, Japan, South Korea and other parts of Southeast Asia. Scoot's corporate structure changed substantially through its integration with Tigerair. Singapore Airlines announced in 2016 that Tigerair would be merged into Scoot, and the operational merger was completed in 2017. The combined airline retained the Scoot name and brand but used Tigerair's air operator's certificate. As a result, the operating airline changed from Scoot's former IATA code TZ to Tigerair's TR, while the ICAO code also changed. Tigerair's Airbus A320-family aircraft were incorporated into Scoot's short-haul network, giving the enlarged airline a mixed narrow-body and wide-body fleet. The merger expanded Scoot's ability to serve both regional and long-distance markets under one consumer-facing brand. Scoot has also used affiliated and partnership arrangements to extend its reach. It held a minority stake in NokScoot, a Thailand-based long-haul low-cost joint venture with Nok Air. NokScoot operated from Bangkok's Don Mueang Airport but entered liquidation in 2020 during the COVID-19 crisis. Scoot joined the Value Alliance in 2016, linking it with several Asian low-cost carriers, although the alliance's role and membership have changed over time. The airline also maintains codeshare and interline relationships with selected carriers, including Singapore Airlines and other regional and international partners. The COVID-19 pandemic sharply reduced Scoot's network. During April and May 2020, scheduled operations were limited to Hong Kong and Perth, followed by a cautious expansion to a small number of destinations in June. Scoot suspended European services during the crisis and later rebuilt its network, including the addition of London Gatwick as a seasonal destination from late 2021. The airline also temporarily modified an Airbus A320 to carry cargo in the passenger cabin, increasing available freight capacity during the disruption. Fleet development has continued through Airbus A321neo aircraft and Embraer E190-E2 regional jets, complementing the Boeing 787 fleet and Airbus A320-family aircraft inherited from Tigerair. Scoot's network now spans regional Asian routes, selected long-h…
History
Singapore Airlines announced in May 2011 that it intended to establish a low-cost airline focused on medium- and long-haul routes. Campbell Wilson was appointed founding chief executive in July, and the name Scoot was announced in November. The carrier began flying on 4 June 2012, when it launched Singapore–Sydney service using Boeing 777-200ER aircraft transferred from Singapore Airlines. Gold Coast became its second Australian destination later that month. During its first years, Scoot developed a network centered on Asia-Pacific leisure and visiting-friends-and-relatives traffic. It added services to destinations such as Taipei, Seoul, Hong Kong and Perth, and introduced digital and onboard products including ScooTV streaming entertainment and rented iPads. A social-media campaign was used to promote the launch of the Singapore–Taipei–Seoul route, with customers participating in the determination of promotional fares. Scoot's fleet strategy shifted decisively toward the Boeing 787 Dreamliner. In 2012, Singapore Airlines announced that 20 Dreamliners originally associated with its own order book would be transferred to Scoot. The first 787-9 arrived in February 2015 and entered service on the Perth route. Additional 787 aircraft were deployed to Hong Kong, Sydney, Bangkok, Gold Coast, Chinese destinations and other markets. By August 2016, Scoot had retired all six inherited Boeing 777-200ER aircraft and had moved to an all-Boeing 787 long-haul fleet. Scoot also expanded through partnerships. In 2014–2015, it participated with Thailand's Nok Air in establishing NokScoot, a Bangkok-based long-haul low-cost carrier in which Scoot held 49 percent. NokScoot operated from Don Mueang International Airport but was liquidated in June 2020 after the COVID-19 pandemic severely disrupted international aviation. In May 2016, Scoot joined Value Alliance, a grouping of Asia-Pacific low-cost carriers intended to facilitate broader network connectivity. The most important corporate restructuring occurred through the combination of Scoot and Tigerair. Singapore Airlines announced the merger in November 2016, and the integration was completed in July 2017. The consumer brand remained Scoot, but the combined operation used Tigerair's air operator's certificate, causing its IATA code to change from TZ to TR and its ICAO code to change from SCO to TGW. Tigerair's Airbus A320-family fleet became part of Scoot's operation, giving the airline a mixed fleet suitable for regional and long-haul flying. Singapore Airlines subsequently created Budget Aviation Holdings to own and manage its budget-airline interests, including Scoot. Fleet renewal continued after the merger. Scoot operated Boeing 787-8 and 787-9 aircraft for longer sectors, Airbus A320-family aircraft for regional flying, and later Airbus A321neo aircraft. In 2018, two Boeing 787-10 aircraft from Singapore Airlines' order were converted to smaller 787-8 aircraft and allocated to Scoot. In 2019, Scoot announced an order for 16 Airbus A321neos, the first of which entered service in 2021. In 2022, the airline was reported to be considering Embraer regional jets; a leasing letter of intent for nine E190-E2 aircraft followed, with the first delivered in 2024. The pandemic caused an unprecedented contraction. In April and May 2020, Scoot flew only to Hong Kong and Perth. June brought a limited network restoration covering Guangzhou, Hong Kong, Ipoh, Kuching, Penang and Perth, while Kuala Lumpur service was planned to resume in August with enhanced health and safety measures. European routes, including Athens and Berlin, were suspended and were not expected to return until the subsequent recovery period. Scoot also adapted one A320 to carry cargo in its cabin, temporarily doubling its cargo capacity compared with an aircraft relying only on bellyhold space. Network rebuilding included the introduction of London Gatwick as a seasonal European destination from December 2021. In 2022, Leslie Thng replaced Campbell Wilson as chief executive. Scoot continues to operate from Singapore Changi Airport, with its head office at Terminal 3 and passenger operations based at Terminal 1 since October 2019. Its current proposition combines Singapore Airlines Group ownership, low-cost pricing, optional ancillary services, a mixed regional and long-haul fleet, and network partnerships. The brand serves destinations across Asia, Europe and Oceania and remains active as the group's principal low-cost airline.
- 2024
First Embraer E190-E2 delivered
[1]Scoot receives the first aircraft associated with its plan to lease nine Embraer E190-E2 regional jets.
- 2024
Skytrax long-haul low-cost award
[1]Scoot is recognized as the world's best long-haul low-cost airline in the 2024 Skytrax awards.
- 2022
Leslie Thng becomes chief executive
[1]Leslie Thng succeeds Campbell Wilson as chief executive.
- 2021
Airbus A321neo enters Scoot service
[1]The first Airbus A321neo from Scoot's 2019 order enters service.
- 2021
London Gatwick service announced
[1]Scoot adds London Gatwick to its planned European network as a seasonal route.
- 2020
Pandemic network contraction
[1]COVID-19 restrictions sharply reduce Scoot's network and lead to the suspension of European services.
- 2019
Passenger operations move to Changi Terminal 1
[1]Scoot shifts its passenger operations to Terminal 1 at Singapore Changi Airport.
- 2017
Tigerair operations are integrated
[1]Tigerair is merged into Scoot, with the Scoot brand retained and Tigerair's operating certificate and fleet incorporated.
- 2016
Scoot joins Value Alliance
[1]The airline joins a regional low-cost-carrier alliance.
- 2015
First Boeing 787-9 enters service
[1]Scoot receives its first Dreamliner and begins replacing the inherited Boeing 777 fleet.
Products and positioning
A digitally oriented, value-focused low-cost airline offering affordable regional and long-haul travel from Singapore, with optional paid services and a broader network enabled by its Singapore Airlines Group ownership.
Airline network · 2012
Scoot scheduled passenger services
Scoot provides scheduled low-cost passenger flights from Singapore to destinations across Asia, Europe and Oceania. Its network includes short-haul regional routes as well as longer sectors operated with Boeing 787 Dreamliners. The model combines a comparatively low base fare with separately priced options such as checked baggage, meals, seat selection and other onboard or booking services.
Long-haul aviation · 2015
Boeing 787 Dreamliner services
The Boeing 787-8 and 787-9 form the core of Scoot's long-haul proposition. The aircraft replaced the six Boeing 777-200ER aircraft inherited from Singapore Airlines and enabled the airline to operate longer routes with a modern wide-body fleet. Dreamliner services have supported destinations in Australia, Europe, China and other Asia-Pacific markets.
Regional aviation · 2017
Airbus A320-family services
Airbus A320-family aircraft became part of Scoot's fleet through the Tigerair integration and are used primarily on short- and medium-haul routes. The group includes standard A320 aircraft and newer A320neo-family variants, providing capacity suited to dense regional markets around Singapore.
Regional aviation · 2021
Airbus A321neo
The Airbus A321neo extends Scoot's narrow-body capacity and range for regional flying. Scoot announced an order for 16 aircraft in 2019, and the first aircraft entered service in 2021. The type supports higher-capacity routes while retaining the operating economics of a single-aisle aircraft.
Regional aviation · 2024
Embraer E190-E2
Scoot signed a letter of intent to lease nine Embraer E190-E2 aircraft as a complement to its larger Airbus and Boeing fleet. The regional jet is intended to support thinner routes and markets where wide-body or larger narrow-body aircraft may offer excessive capacity. The first aircraft was delivered in 2024.
In-flight entertainment · 2013
ScooTV
ScooTV was an early onboard streaming entertainment service introduced by Scoot. The airline also offered iPads for rental, reflecting its attempt to provide optional digital entertainment within a low-cost operating model.
Loyalty program
KrisFlyer participation
Scoot participates in the Singapore Airlines Group's KrisFlyer frequent-flyer ecosystem. This connection gives eligible travelers a loyalty relationship with the wider group while Scoot continues to operate with its own low-cost product structure.
Controversies
2026
Scoot discloses misdirected customer emails
Scoot disclosed that an email containing travel details intended for passengers on flight TR100 was mistakenly sent to other customers. The airline attributed the incident to human error. According to Scoot, there was no data security breach and no leak of sensitive personal information. The disclosure addressed the misdirection of the email while stating that sensitive personal data was not exposed.
Marketing campaigns
- 2013Singapore–Taipei–Seoul launch-fare social campaign
Singapore · Taiwan · South Korea
To promote its new Singapore–Taipei–Seoul service, Scoot used social media to involve customers in determining the launch fares.
Outcome. The route launched as Scoot's first low-cost service linking Singapore and Seoul through Taipei.
Brand decisions
2021
Launch of London Gatwick serviceProduct launchBackground
Scoot began rebuilding its international network after the pandemic-related suspension of European routes.
Action taken
The airline announced thrice-weekly London Gatwick flights for December 2021, followed by seasonal service in 2022.
Aftermath
London became part of Scoot's recovering European network.
2020
Temporary cabin-cargo operationStrategyBackground
Passenger demand and international travel were severely reduced by COVID-19 restrictions.
Action taken
Scoot modified one Airbus A320 to carry cargo in the passenger cabin in addition to bellyhold freight.
Aftermath
The arrangement temporarily increased cargo capacity while passenger flying was constrained.
2017
Retention of the Scoot brand after Tigerair integrationStrategyBackground
The merged airline needed a single market-facing identity for regional and long-haul operations.
Action taken
Scoot retained its yellow-and-white brand while absorbing Tigerair's operations and Airbus A320-family aircraft.
Aftermath
The resulting airline combined Scoot's long-haul positioning with Tigerair's regional operating platform.
2016
Decision to merge Tigerair into ScootM&ABackground
Singapore Airlines controlled two low-cost airline operations whose overlapping capabilities could be consolidated under one consumer brand.
Action taken
Singapore Airlines announced that Tigerair would be merged into Scoot, retaining the Scoot name while using Tigerair's operating certificate.
Aftermath
The integration completed in 2017, expanding Scoot's narrow-body fleet and changing its IATA and ICAO operating codes.
2014
Creation of NokScootM&ABackground
Scoot sought to develop a Thailand-based platform for long-haul low-cost services.
Action taken
Scoot and Nok Air established NokScoot, with Nok Air holding 51 percent and Scoot holding 49 percent.
Aftermath
NokScoot operated from Bangkok's Don Mueang Airport before entering liquidation in June 2020 during the COVID-19 crisis.
2012
Transfer of Boeing 787 order to ScootStrategyBackground
Scoot needed a fleet suitable for growth on medium- and long-haul routes while replacing Boeing 777 aircraft transferred from Singapore Airlines.
Action taken
Singapore Airlines transferred 20 Boeing 787 aircraft from its order plans to Scoot, later divided between Boeing 787-8 and 787-9 variants.
Aftermath
The decision enabled Scoot's transition to a Boeing 787 long-haul fleet, completed after the retirement of its inherited Boeing 777 aircraft.
Recent events
- Unconfirmed
Reported
Tigerair Taiwan’s tigerhop booking platform goes live[3]
Tigerair Taiwan’s tigerhop platform, powered by Dohop’s RetailConnect, is live on the airline’s retail channels, enabling customers to book journeys combining flights from multiple carriers in a single transaction. Its initial connections include Tigerair Taiwan and Scoot.
- Unconfirmed
Reported
Scoot discloses misdirected customer emails[2]
Scoot said an email containing travel details intended for passengers on flight TR100 was mistakenly sent to other customers. It attributed the error to human error and said there was no data security breach or leak of sensitive personal information.
Reported
Singapore Airlines announces loyalty support measures[4]
Singapore Airlines announced support measures for PPS Club and KrisFlyer Elite members, including one-year status extensions for memberships expiring from March 2022 to February 2023, extensions to eligible miles and rewards, and additional benefits when flying on Scoot.
Reported
SIA Group launches voluntary carbon-offset programme[5]
SIA Group launched a voluntary carbon-offset programme for customers across its passenger and cargo airlines. Passengers flying on Singapore Airlines or Scoot could buy offsets through dedicated microsites, and SIA and Scoot said they would match passenger offsets for six months after launch.
Reported
Singapore Airlines launches voluntary carbon-offsetting scheme[6]
Singapore Airlines launched a voluntary scheme allowing passengers flying with Singapore Airlines and Scoot to purchase carbon offsets through microsites; the airlines said they would match passenger offsets for the first six months.
Reported
Scoot begins phased rollout of ScootHub[7]
Scoot began a phased rollout of ScootHub on its flights, offering passengers access to onboard food and beverage services, KrisShop duty-free goods, travel information and entertainment through a digital platform.
- Unconfirmed
Reported
Singapore Airlines Group announces cuts to about 4,300 positions[8]
Singapore Airlines Group announced that it would cut about 4,300 positions across Singapore Airlines, SilkAir and Scoot amid the pandemic's impact on aviation.
- Unconfirmed
Singapore Airlines Group announces cuts to about 4,300 positions[9]
Singapore Airlines Group announced plans to cut about 4,300 positions across Singapore Airlines, SilkAir and Scoot, citing the impact of the COVID-19 pandemic on aviation and the need to reduce operating costs.
Reported
Singapore Airlines begins layoffs[10]
Singapore Airlines formally began layoffs on the day before publication. The article reports that more than 100 pilots were affected in the Singapore Airlines Group's round of cuts.
Reported
Bird announces Scoot Moped rollout in Austin[11]
Bird announced the Austin rollout of Scoot Mopeds, which were available through the Bird app; the article describes the Austin launch as the vehicles' official rollout.
Sources14 sources
- 1Scooten.wikipedia.org
- 2Scoot discloses misdirected customer emailsmarketing-interactive.com
- 3台湾虎航tigerhop预订平台上线futuretravelexperience.com
- 4新加坡航空宣布会员支持措施sbr.com.sg
- 5SIA集团推出自愿碳抵消计划straitstimes.com
- 6新加坡航空推出自愿碳抵消计划simpleflying.com
- 7酷航开始分阶段推出“酷航空中宝”finance.sina.com.cn
- 8新航集团宣布削减约4300个职位tech.sina.com.cn
- 9新加坡航空集团宣布削减约4300个职位economy.enorth.com.cn
- 10新加坡航空开始裁员zaobao.com.sg
- 11Bird宣布在奥斯汀推出Scoot Mopedtechcrunch.com
- 12酷航推出从印度各航点出发的促销票价businesstraveller.com
- 13酷航获得《Travel Weekly Asia》读者选择奖theonlinecitizen.com
- 14Singapore Airlines Group launches Voluntary Carbon Offset Programbusinesstraveller.com
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