Recent events
Recent events tied to this brand in public sources.
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2026
ServiceNow announces general availability of ServiceNow Arc
ServiceNow announced the general availability of ServiceNow Arc, a personal, long-running AI agent whose actions are governed at runtime by ServiceNow Super Intelligence Control Tower and enforced by Nvidia OpenShell.
2026
ServiceNow Arc becomes available
ServiceNow announced that its long-running personal AI agent, ServiceNow Arc, was officially available, with its management system controlling related operations at runtime and OpenShell enforcing constraints.
2026
ServiceNow announces 18 San Diego sales layoffs
ServiceNow announced that it will lay off 18 workers in sales at its San Diego office. The article reports this is the company's third round of San Diego layoffs this year.
2026
Sakon launches Ask Milo AI companion application for enterprise telecom on ServiceNow Store
Sakon announced the availability of Ask Milo, an AI-powered companion application for its Sakon Telecom Connect platform, now available on the ServiceNow Store. The application lets employees complete common enterprise mobility requests conversationally within ServiceNow.
2022
NTT and ServiceNow announce private 5G partnership
NTT Ltd. announced a partnership with ServiceNow to simplify and accelerate adoption of private 5G through an AI-enabled end-to-end workflow automation platform.
2022
NetImpact receives ServiceNow ITAM certification and Workflow Badge
NetImpact announced that it received IT Asset Management Product Line Certification and was awarded the Now Platform Workflow Badge.
2021
AMI Strategies launches mobilityNOW in the ServiceNow Store
AMI Strategies announced that its mobilityNOW mobility-management platform was live in the ServiceNow store, enabling enterprises to manage mobile and IoT device lifecycles through the app.
2021
Mindtree and ServiceNow expand Connected Operations partnership
Mindtree announced an expanded relationship with ServiceNow to build industry-specific IoT solutions using ServiceNow Connected Operations for enterprises, including those in manufacturing and consumer goods.
2021
ServiceNow invests $10 million in CareAR
CareAR received a $10 million strategic investment from ServiceNow.
2021
ServiceNow announces acquisition of Swarm64
ServiceNow announced that it had acquired Swarm64; completion was scheduled for the third quarter of 2021.
2021
ServiceNow expands partnership with Microsoft
ServiceNow expanded its partnership with Microsoft to include Azure Sentinel, Threat & Vulnerability Management, Teams, and SharePoint integrations, enabling data from Microsoft services to be brought into ServiceNow for analysis.
2021
Wipro launches FieldX
Wipro launched FieldX, a cloud-based digital service lifecycle automation solution built on ServiceNow's Now Platform.
2021
Samsung SDS and ServiceNow sign partnership
Samsung SDS said it signed a partnership with ServiceNow to expand cloud-based businesses, use Samsung SDS IT service management solutions to support enterprise customers’ digital transformation, and develop AI and natural-language-understanding technologies.
2021
LTI launches Operational Technology Management solution
Larsen & Toubro Infotech (LTI) launched a ServiceNow-based Operational Technology Management solution for the manufacturing industry, developed in partnership with ServiceNow.
2021
ServiceNow announces acquisition of Lightstep
ServiceNow announced that it would acquire Lightstep for an undisclosed sum. The acquisition was presented as adding application observability capabilities to ServiceNow's offering.
2021
Trintech sponsors ServiceNow Knowledge 2021
Trintech announced its gold sponsorship of ServiceNow's Knowledge 2021 event, scheduled to take place virtually May 11–20, 2021.
2021
Tech Mahindra launches ServiceNow business unit as part of enhanced partnership
Tech Mahindra announced a ServiceNow Business Unit and described the initiative as an enhanced partnership under which the companies would collaborate on digital transformation solutions for joint customers.
2021
ServiceNow announces deal to acquire Intellibot
ServiceNow announced it had signed a deal to acquire Hyderabad-based robotic process automation company Intellibot. Financial terms were not disclosed.
2021
ServiceNow reports fourth-quarter and full-year 2020 results
ServiceNow announced financial results for the fourth quarter and full year of 2020, reporting fourth-quarter subscription revenue of $1.184 billion, up 32% year over year.
2021
ServiceNow creates $100 million racial equity fund
ServiceNow created a $100 million fund intended to support homeownership, business creation and neighborhood revitalization in Black communities across 10 regions in the United States.