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Brand AI

Promo.com

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    Promo discloses user data breach

    Issue disclosure

    Promo disclosed a breach involving user data that appears to have affected more than 14 million accounts. The article reports that HaveIBeenPwned claimed the incident exposed 22 million records containing over 14.6 million unique email addresses. Promo said it informed affected customers and would force a password reset as a precaution.

    Company response

    • Remediation — Promo

      Promo has informed all affected customers and will force a password reset as a precaution

    Source excerpt

    • HaveIBeenPwned has claimed the incident exposed 22 million records containing over 14.6 million unique email addresses.
    • Promo, which describes itself as “the world’s #1 marketing video maker,” revealed in an online notice that a vulnerability in a third-party service was to blame for the incident, which also affected customers of its Slidely business.
    • Promo has informed all affected customers and will force a password reset as a precaution
    Source