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SmartRyde is an advance-booking airport transfer service operated by SmartRyde Inc., offering pre-booked transfers with vetted professional drivers.

Last updated September 16, 2026

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Overview

SmartRyde (スマートライド) is an advance-booking airport transfer service operated by SmartRyde Inc. (株式会社SmartRyde). According to its website, it offers pre-booked airport transfers performed by carefully selected professional drivers across 150 countries worldwide, with bookings accepted up to 48 hours before service use, 24-hour customer support via CS chat, driver waiting of 60 minutes from landing time in case of flight delays, and free cancellation with full refund up to 48 hours before the scheduled use time. Under its terms of service, SmartRyde Inc. describes itself as a company that acts as a sales agent for the transfer services of vehicle-dispatch operators (suppliers), and states that it is not the company that performs the service itself.

History

SmartRyde is an advance-booking airport transfer service operated by SmartRyde Inc. (株式会社SmartRyde). Its website describes the service as pre-booked airport transfers performed by carefully selected professional drivers across 150 countries worldwide. Bookings can be made up to 48 hours before use, customer support is available 24 hours via CS chat, and in the event of a flight delay the driver waits 60 minutes from landing time. Cancellation is free with a full refund up to 48 hours before the scheduled use time. Under its terms of service, SmartRyde Inc. states that it acts as a sales agent for the transfer services of vehicle-dispatch operators (suppliers) and that it is not the company that performs the service.

Products and positioning

More secure, safe and comfortable transfers

  • Airport transfer service

    Pre-booked airport transfers performed by carefully selected professional drivers across 150 countries worldwide.

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