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A Cheshire ice-cream business known for farm-based visitor attractions and large steel-reinforced straw sculptures.

Last updated August 24, 2026

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Overview

Snugburys is an English ice-cream manufacturer and visitor attraction based at Park Farm in Hurleston, near Nantwich in Cheshire. The business began in 1986, when Chris and Cheryl Sadler converted their dairy-farming operation into an ice-cream factory. Its activities subsequently developed beyond manufacturing into direct retail, hospitality, mobile selling, and visitor-oriented farm experiences. The company produces a broad range of ice-cream flavours, with published descriptions indicating a range of roughly 35 varieties. Its flavour portfolio has included both familiar dessert styles and more distinctive combinations such as damson and sloe gin and toffee crumble. Products are sold through the farm shop and ice-cream facilities at Park Farm, through mobile ice-cream vans, and through other hospitality locations. The business opened a dedicated ice-cream shop in a farm barn in 2011 and expanded its presence with an ice-cream parlour at the Lakeside Cafe at Trentham Estate in 2016. In February 2019 it opened a second branded location, Snugburys on the River, in Chester. A central part of Snugburys' public identity is its programme of large straw sculptures. Beginning in 1998 with a representation of the Millennium Dome, the company has repeatedly built prominent outdoor installations using straw reinforced with steel. The sculptures are designed to attract visitors to the farm and support charitable fundraising, making them both marketing assets and community-facing projects. Designs have included popular cultural and seasonal subjects. A Snugburys straw Dalek was recognised by Guinness World Records in 2015 as the largest Dalek sculpture. The sculptures are constructed by Mike Harper of Harbrook Engineering, according to the cited reference material. Their scale and visibility have helped distinguish Snugburys from ordinary regional ice-cream producers, linking the brand to spectacle, family visits, rural tourism, and charity activity. The farm setting, associated shop, nearby canal environment, and sculpture installations together form an experience-led proposition rather than a purely packaged-food business. Management passed to the Sadlers' daughters Hannah, Kitty, and Cleo as Chris and Cheryl retired. The sisters became company directors in November 2015 and took over the business in 2016. During the COVID-19 pandemic, Snugburys introduced a drive-through facility at its Nantwich site in 2020, allowing customers to purchase take-home tubs while reducing the need for conventional indoor service. The available reference material describes Snugburys as an operating Cheshire business, but does not establish a detailed corporate structure, current ownership arrangement, national distribution network, financial performance, or current executive roster beyond the family succession described above.

History

Snugburys began in 1986 when Chris and Cheryl Sadler transformed their dairy farm at Park Farm in Hurleston, near Nantwich, into an ice-cream manufacturing business. The move converted an agricultural operation into a food-and-tourism enterprise rooted in local production. The company established its base near the Llangollen Canal and developed an associated farm shop and visitor setting alongside its manufacturing activity. The business expanded its customer-facing operations over time. In 1998 it began making large straw sculptures, initially creating a representation of the Millennium Dome. These installations became a recurring feature of the Snugburys identity. Built from straw supported by steel reinforcement, they were intended to draw visitors to the farm and raise money for charitable causes. The projects gave the company a distinctive form of place-based promotion, combining rural tourism, public art, family entertainment, and fundraising. The sculptures were produced by Mike Harper of Harbrook Engineering, according to the cited reference material. Snugburys opened an ice-cream shop in a barn on the farm in 2011, strengthening its direct-sales relationship with visitors. The company has also operated three ice-cream vans and developed a portfolio of approximately 35 flavours. Reported examples include damson and sloe gin and toffee crumble, illustrating a product strategy that includes both conventional and more unusual flavours. The company's family succession was prepared during the mid-2010s. Hannah, Kitty, and Cleo Sadler, the founders' daughters, became directors in November 2015. When Chris and Cheryl retired in 2016, the daughters took over the business. That transition preserved the family-controlled character of the operation while placing day-to-day continuity and future development with the next generation. Snugburys broadened its hospitality footprint in 2016 by opening an ice-cream parlour at the Lakeside Cafe at Trentham Estate. In February 2019 it opened a second branded venue in Chester called Snugburys on the River. These additions extended the business beyond the original farm while retaining the brand's emphasis on ice cream, leisure visits, and destination retail. The COVID-19 pandemic prompted a further service adaptation. In 2020 Snugburys launched a drive-through at its Nantwich site, enabling customers to buy tubs of ice cream for takeaway while conventional customer-service arrangements were affected by public-health restrictions. The move illustrates the company's reliance on direct consumer access and its ability to modify the visitor model around changing conditions. Snugburys is therefore best understood as a regional ice-cream manufacturer with an integrated visitor proposition. Its identity rests on farm production, multiple direct-sales channels, hospitality venues, mobile vans, and large-scale straw sculptures. The available sources do not provide enough information to document detailed financial results, a formal national retail-distribution strategy, current ownership percentages, or a complete contemporary management structure.

  • 2020

    Nantwich drive-through launched

    [1]

    Snugburys introduced a drive-through service at its Nantwich site during the COVID-19 pandemic.

  • 2019

    Snugburys on the River opens in Chester

    [1]

    The business expanded to a second branded location in Chester.

  • 2016

    Family succession completed

    [1]

    The Sadler sisters took over the business after their parents retired.

  • 2016

    Trentham Estate parlour opens

    [1]

    Snugburys opened an ice-cream parlour at the Lakeside Cafe at Trentham Estate.

  • 2015

    Next-generation directors appointed

    [1]

    Hannah, Kitty, and Cleo Sadler became directors in November as part of the planned family succession.

  • 2015

    Straw Dalek recognised by Guinness World Records

    [1]

    A Snugburys straw Dalek was recognised as the largest Dalek sculpture.

  • 2011

    Farm-barn ice-cream shop opens

    [1]

    The company opened a dedicated ice-cream shop in a barn at its Park Farm site.

  • 1998

    First major straw sculpture

    [1]

    Snugburys began its recurring straw-sculpture programme with a representation of the Millennium Dome.

  • 1986

    Dairy farm converted into an ice-cream business

    [1]

    Chris and Cheryl Sadler established Snugburys by converting their dairy-farming operation at Park Farm into an ice-cream factory.

Products and positioning

A regional, experience-led British ice-cream brand combining farm production, direct-to-consumer retail, hospitality, family tourism, and charitable straw-sculpture installations.

  • Frozen dessert · 1986

    Snugburys ice cream

    The company's core product is farm-produced ice cream made in a broad flavour range reported at around 35 varieties. The portfolio has included classic dessert profiles as well as more distinctive combinations such as damson and sloe gin and toffee crumble. Ice cream is sold through the Park Farm shop and visitor facilities, mobile vans, partner hospitality venues, and takeaway formats.

  • Packaged frozen dessert · 2020

    Take-home ice-cream tubs

    Take-home tubs provide a retail-oriented format for customers purchasing Snugburys ice cream away from the immediate farm-visit experience. The format became particularly visible in the drive-through service introduced at the Nantwich site during the COVID-19 pandemic.

  • Frozen dessert

    Ice-cream cakes

    Ice-cream cakes are identified in the supplied business dossier as part of Snugburys' typical product range. The available reference material does not specify individual formats, flavours, or launch dates.

  • Visitor attraction and public art · 1998

    Straw sculptures

    Snugburys' large outdoor sculptures use straw reinforced with steel and are created to attract visitors and support charitable fundraising. The programme has included recognisable cultural and public subjects, including the Millennium Dome and a Dalek. Construction is associated with Mike Harper of Harbrook Engineering.

Marketing campaigns

  • 1998Snugburys straw-sculpture programme

    United Kingdom

    Snugburys began producing large straw sculptures to bring visitors to the farm and generate charitable fundraising opportunities. The installations became a recurring experiential-marketing feature of the brand.

    Outcome. The sculpture programme became a defining part of Snugburys' public identity and visitor proposition.

Brand decisions

  • 2020

    Drive-through response to COVID-19Other

    Background

    Pandemic restrictions created operational challenges for visitor attractions and conventional food-service outlets.

    Action taken

    Snugburys launched a drive-through at its Nantwich site for takeaway tubs of ice cream.

    Aftermath

    The service provided a contact-reduced route for direct sales during the pandemic. No sales or profitability figures are available in the cited sources.

  • 2019

    Expansion into ChesterStrategy

    Background

    Snugburys sought to extend its customer-facing presence beyond its original farm location.

    Action taken

    The company opened Snugburys on the River in Chester in February 2019.

    Aftermath

    The move added a second branded location to the company's hospitality and retail network.

  • 2016

    Family succession to the Sadler sistersStrategy

    Background

    After the retirement of founders Chris and Cheryl Sadler, responsibility for the family business passed to their daughters Hannah, Kitty, and Cleo.

    Action taken

    The three sisters took over the business after becoming directors in November 2015.

    Aftermath

    The transition retained the company's family-business structure. No financial consequences are reported in the available sources.

Sources2 sources

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