Recent events
Recent events tied to this brand in public sources.
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2022
SpiceJet wins 2022 Bronze Stevie Award for customer complaints management
SpiceJet announced that it won a Bronze Stevie Award in the 2022 Customer Service Complaints Team of the Year category for its customer complaints management.
2021
SpiceJet and Boeing reach a settlement agreement over 737 MAX claims
SpiceJet announced that it had entered into a settlement agreement with Boeing concerning the grounding of its 737 MAX aircraft. Boeing agreed to settle outstanding claims and provide certain accommodations; SpiceJet said the agreement paved the way for aircraft induction and resumed deliveries.
2021
SpiceJet settles with CDB Aviation
SpiceJet said it had settled with CDB Aviation, a lessor of Boeing 737 MAX aircraft. The article does not specify the settlement terms.
2021
SpiceJet announces transfer of logistics business to SpiceXpress
SpiceJet announced a proposed slump-sale transfer of its cargo and logistics services to its subsidiary SpiceXpress and Logistics Private Limited, subject to required approvals. The transfer was expected to take place on or around October 1, 2021.
2021
SpiceJet announces a discount for healthcare professionals
SpiceJet announced a discount of up to 30% on base fares for certified healthcare professionals on domestic flights, for bookings and travel through September 30, 2021.
2021
SpiceJet announces a zero change-fee offer and discounted add-ons
SpiceJet introduced a limited-time offer for direct domestic ticket bookings, allowing passengers to change travel plans once without a change fee, subject to the offer terms. It also offered discounted prices on selected add-on services.
2021
SpiceJet announces introductory fares for new services
SpiceJet announced introductory promotional fares ranging from Rs 2,407 to Rs 3,981 for its new services.
2021
SpiceXpress introduces SpiceTag tracking service
SpiceXpress introduced SpiceTag, a real-time shipment tracking service with automated notifications and shipment status reports for partners and cargo agents. The service is available for domestic door-to-door cargo and airport-to-airport services.
2020
MuDiTa Express Cargo and SpiceJet partner on vaccine distribution
MuDiTa Express Cargo signed a memorandum of understanding with SpiceJet for distribution of Covid-19 vaccines across India.
2020
SpiceJet faces UK lawsuit over alleged unpaid aircraft lease dues
BOC Aviation and Wilmington Trust Services reportedly filed a complaint against SpiceJet with the Property Courts at the High Court in London. The complainants alleged that SpiceJet defaulted on rent and other charges under aircraft lease agreements; Moneycontrol said it could not independently verify the report.
2020
SpiceJet reports Q1 FY21 results
SpiceJet reported a net loss of INR 593.4 crore for the first quarter of FY21, compared with a profit of INR 261.7 crore in the same quarter of the previous year.
2020
Liberty and SpiceJet partner to offer travel insurance
Liberty General Insurance and SpiceJet partnered to offer Liberty Secure Travel to customers booking airline travel through SpiceJet’s website and mobile site. The policy includes a Zero Cancellation service for SpiceJet’s domestic network.
2020
SpiceJet introduces zero-cancellation service
SpiceJet introduced a service allowing passengers to cancel flight bookings up to 24 hours before departure and claim full reimbursement of cancellation charges. The service is available across its domestic network and is offered with Liberty General Insurance.
2020
SpiceJet launches SpiceOxy ventilator
SpiceJet launched SpiceOxy, a portable, non-invasive ventilation device intended to support patients with mild to moderate breathing issues. It also introduced a fingertip pulse oximeter.
2020
SpiceJet launches SpiceClub frequent flyer programme
SpiceJet rolled out SpiceClub, a frequent flyer programme with four membership tiers. Members can earn points on flight bookings and add-ons and access listed benefits including vouchers, meals, upgrades and priority services.
2020
SpiceJet launches SpiceScreen in-flight entertainment
SpiceJet said it had launched SpiceScreen, a revamped complimentary in-flight entertainment system passengers can access on personal handheld devices.
2020
SpiceJet launches limited-period 1+1 offer
SpiceJet launched a five-day 1+1 sale for domestic travel, offering discounted one-way base fares starting at Rs 899 and a complimentary flight voucher subject to the stated terms.
2020
SpiceJet launches freighter service on new routes
SpiceJet launched freighter services from Chennai and Vishakhapatnam to Surat and Kolkata. The first flight took off from Chennai carrying produce.
2020
De Havilland Canada files aircraft-order lawsuit against SpiceJet
De Havilland Aircraft of Canada filed a lawsuit seeking damages from SpiceJet, alleging that the airline cancelled purchase agreements and failed to take delivery of 19 aircraft. SpiceJet denied the claims and said it would defend its position in court.
2020
Reports of a SpiceJet passenger data breach
A report said a researcher accessed a SpiceJet system and that an unencrypted database backup exposed information about more than 1.2 million passengers. SpiceJet denied that a breach had occurred and said there was no security lapse in its systems.