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星巴克

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 25 条 · 第 2 / 2 页

  1. 2019

    顾客因热水烫伤起诉星巴克

    提起诉讼

    2019年,一名俄勒冈州顾客对星巴克提起诉讼,索赔28.8万美元,称在波特兰一家星巴克门店,杯中热水洒出并造成严重烫伤。该诉讼的核心是指称热水从杯中洒出以及由此造成的伤害。此事于2019年10月被报道。

    品牌回应

    • 调查 — Starbucks

      We take these allegations seriously and are thoroughly investigating.

    来源摘录

    • An Oregon woman is suing Starbucks for at least $288,000 after a local chain allegedly served her water so hot she required skin grafts, according to a report.
    • Philina Cha ordered a cup of joe and hot water at a Starbucks in Portland on Nov. 6, 2017, when the piping hot water spilled from the cup, onto her leg and in her boot, according to The Oregonian, which cites the lawsuit filed in Multnomah County Circuit Court on Tuesday.
    • A Starbucks spokesperson told FOX Business they “believe the claims are without merit.”
  2. 2019

    星巴克前区域经理提起歧视诉讼

    提起诉讼

    星巴克前区域经理香农·菲利普斯起诉星巴克,指控公司歧视白人,并称她在反对解雇一名下属后遭到解雇。星巴克否认相关指控,并表示将为案件进行辩护。争议焦点在于菲利普斯就下属员工被解雇一事提出的歧视与报复指控,以及公司对这些指控的否认。

    品牌回应

    • 否认 — Starbucks

      Starbucks told Fox News: "We deny the claims in the lawsuit and are prepared to defend our case in court."

    来源摘录

    • A former Starbucks regional manager whose territory included a Philadelphia location where two black men were arrested last year after they sat down in the store without ordering anything is suing the company for allegedly discriminating against white people, according to reports.
    • Phillips, a 13-year employee of Starbucks who oversaw stores in southern New Jersey, Philadelphia, Delaware and Maryland, “took steps to ensure that the retail locations within her area were a safe and welcoming environment for all customers, regardless of race,” according to the lawsuit that was filed Monday in the U.S. District Court for New Jersey.
    • A spokesman for Starbucks told ABC News, "We deny the claims in the lawsuit and are fully prepared to present our case in court."
  3. 2019

    星巴克就纽约带薪病假法违规案达成和解

    和解

    在市、州联合调查认定星巴克屡次违反带薪病假要求后,星巴克同意修改政策并支付15万美元补偿以达成和解。报道称,公司此前要求请病假的员工寻找替班人员,未能找到可能面临包括解雇在内的纠正措施。

    来源摘录

    • The "widespread violations" of city law have resulted in a settlement, in which the company agreed to change its policy and pay out $150,000 in restitution.
    • Mayor Bill de Blasio and State Attorney General Tish James announced Thursday that the world's largest coffee chain had previously forced workers to find a substitute when they call out sick.
  4. 2019

    警员遭拒绝服务后,星巴克致歉

    公司回应

    两名身着制服的警员在加利福尼亚州的一家星巴克门店遭拒绝服务后,星巴克致歉。公司表示,在调查事件期间,涉事员工已被停职。

    品牌回应

    • 道歉 — Starbucks

      There is simply no excuse for how two Riverside deputies were ignored. We are deeply sorry and reached out to apologise directly to them
    • 调查 — Starbucks

      The employees have been suspended from work while the company investigates the incident, Starbucks confirmed.
    • 人事处理 — Starbucks

      The employees have been suspended from work while the company investigates the incident, Starbucks confirmed.

    来源摘录

    • The employees have been suspended from work while the company investigates the incident, Starbucks confirmed.
    • Starbucks has apologised after two uniformed police officers in California were refused service, Fox News reported on Saturday.
    • There is simply no excuse for how two Riverside deputies were ignored. We are deeply sorry and reached out to apologise directly to them
  5. 2018

    费城逮捕事件和种族偏见争议

    两名黑人男子在费城一家星巴克门店等待会议时,因经理报告涉嫌非法侵入而被捕。逮捕引发了抗议和种族偏见指控。CEO凯文·约翰逊道歉,星巴克拒绝起诉,公司暂时关闭了数千家美国门店进行培训。