Recent events
Recent events tied to this brand in public sources.
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2020
Customer sues Starbucks over hot-tea burns
Tommy Piluyev and his wife sued Starbucks and Pactiv Packaging Inc. for product liability and negligence, alleging that a cup lid came off during a drive-through handoff and hot tea caused burns. Starbucks said it investigated the incident in 2018, found the handoff successful, and continued to evaluate the claim.
2020
Customer files burn-injury lawsuit against Starbucks and Pactiv Packaging
Tommy Piluyev and his wife sued Starbucks and Pactiv Packaging for product liability and negligence, alleging that hot tea spilled after a cup lid came off and caused burns. The lawsuit was filed in the U.S. District Court for the Northern District of California.
2020
Tata Starbucks introduces mobile order and pay in India
Tata Starbucks introduced a mobile app-based order and payment feature in India, allowing customers to order and pay through the Starbucks India app and pick up beverages at a nearby store.
2020
Starbucks launches Pumpkin Spice Latte hotline
Starbucks introduced a Pumpkin Spice Latte hotline that plays autumn-themed audio options for fans. The source does not establish the date the hotline launched.
2020
Starbucks Korea reduces seating capacity
Starbucks Korea reduced seating capacity by more than 30% in stores in Seoul, Gyeonggi province and Busan after South Korean authorities reimposed tighter social-distancing curbs.
2020
Starbucks announces curbside pickup expansion
Starbucks announced plans to make a new curbside pickup experience available at 700 to 1,000 locations by the end of the quarter. The source does not identify the market for this rollout.
2020
Starbucks opens street-level coffee shop in Bucharest
Starbucks opened a coffee shop in Romana Square in Bucharest, its first street-level coffee shop apart from units on the ground floors of office buildings.
2020
Starbucks announces expanded payment options for Rewards members
Starbucks announced that Rewards members would be able to earn points using additional payment methods, including linked credit or debit cards and PayPal in the app, starting in the fall; in-person payment options will also include cash, cards and select mobile wallets.
2020
Tata Starbucks offers 15% off drive-thru orders
As part of the drive-thru launch offer, Tata Starbucks customers could receive 15% off a drive-thru order using coupons collected from Starbucks stores in Chandigarh and Mohali and redeemed at the drive-thru for a limited period.
2020
Woman files discrimination lawsuit against Starbucks
A Muslim woman filed a discrimination suit against Starbucks after alleging that a barista wrote “ISIS” on her coffee cup. Starbucks said the act was not deliberate and that it was investigating.
2020
Discrimination charge filed against Target over Starbucks cup incident
Aishah filed a discrimination charge against Target with the Minnesota Department of Human Rights after alleging that a barista at a Target Starbucks wrote “ISIS” on her cup instead of her name. Target said it investigated the matter, believed it was not deliberate, and would take action including additional training for the team member.
2020
Starbucks partners with Impossible Foods on breakfast sandwich
Starbucks partnered with Impossible Foods to add a plant-based breakfast sandwich to its summer menu.
2020
Starbucks reverses restriction on Black Lives Matter apparel
After an internal memo initially prohibited workers from wearing Black Lives Matter gear, Starbucks reversed its position and said employees could wear Black Lives Matter pins and shirts while it designed shirts with its Black Partner Network.
2020
Campus West Starbucks permanently closes
The Starbucks location at 1335 W. Elizabeth Street in Fort Collins permanently closed after being closed for three months during the COVID-19 pandemic. The article says the store appeared to be among locations included in Starbucks’ announced plan to close up to 400 stores.
2020
2020
Starbucks China upgrades Starbucks Rewards
Starbucks China upgraded its Starbucks Rewards membership program with additional star-redemption options across product categories and store types, along with faster ways for members to earn stars.
2020
Starbucks launches reading education project with Dangdangzhe Action
Starbucks announced a roughly RMB 5.5 million targeted donation through Give2Asia and launched the “Read the Future” reading-support project in Yunnan with nonprofit organization Dangdangzhe Action.
2020
Starbucks China opens its official mini program
Starbucks China opened an official mini program that lets users register for membership, pay in stores, and order food and drinks for delivery.
2020
Starbucks premium instant coffee launched in Malaysia
Nestlé Malaysia launched a Starbucks premium instant soluble coffee range in Malaysia, comprising medium-roast and dark-roast coffees and other coffee beverages.
2020
Starbucks announces Star Friends Sharing Day offer
Starbucks announced that on May 25 and 26, customers buying two drinks of the same size and flavor during the stated afternoon hours would receive one drink free, subject to the stated limits and exclusions.