Tamburi
Tamburi is Austria's leading carrier-neutral parcel locker network, offering free 24/7 lockers for receiving, sending and storing parcels and luggage.
Last updated September 29, 2026
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Overview
Tamburi is an Austrian parcel locker network operated by Tamburi Betriebs GmbH, founded in 2019 in Vienna. It describes itself as the country's leading carrier-neutral system of parcel lockers, allowing users to receive, send and even store luggage in lockers placed at partner locations across Austria. The service is free for recipients and for location partners, and the company positions itself as an open infrastructure that any delivery service or online shop can use. The concept works through a one-time registration on the Tamburi website, where a user selects a preferred locker and receives a permanent personal Tamburi code. When shopping online, the user enters the locker address and the Tamburi code as the delivery address; the code gives the courier access to a free compartment. Tamburi then notifies the user by SMS or email when a parcel arrives. Parcels can also be redirected to a Tamburi locker through participating delivery services, or a Tamburi locker can be set as a permanent delivery address. The lockers are installed free of charge at partner sites such as shops, stations and other commercial locations, and are intended to increase footfall and frequency for those locations. By the numbers reported on its own news page, Tamburi had over 530 active parcel lockers in Austria by April 2024, which it described as the largest and fastest-growing carrier-neutral system in the country. In September 2026 the company announced its 1,000th parcel locker, the "Tausender" installation in Vienna-Floridsdorf. Tamburi has also highlighted a city logistics project in Klagenfurt in December 2023 that reduced delivery traffic by 90 percent using emission-free cargo scooters, and a partnership with Austrian Federal Railways (ÖBB) announced in November 2023 for multifunctional lockers at railway stations in Wiener Neustadt, Wels and Zell am See, combining luggage, parcels and click-and-collect in one point. Tamburi Betriebs GmbH is part of the corporate group of Paul Brandstätter, which also includes Veloce and Jumug. The company presents itself as a non-corporate, fast-moving startup-style organization building lasting infrastructure, with a small team and direct collaboration with the founding level. Its stated environmental benefit is a reduction of delivery traffic and CO2 emissions by up to 80 percent through consolidated deliveries to lockers.
History
Tamburi Betriebs GmbH was founded in 2019 in Vienna, Austria, as part of the corporate group of Paul Brandstätter, which also includes Veloce and Jumug. The company set out to build a carrier-neutral parcel locker network in Austria, meaning that the lockers are not tied to a single delivery company but are open to multiple couriers, online shops and delivery services. The name Tamburi is explained by the company as a historical term: 500 years ago, the first mailboxes were called Tamburi; today, the parcel boxes with the orange band are called Tamburi. The service model is based on free use for recipients and location partners. Users register once on the Tamburi website, choose a locker, and receive a permanent personal Tamburi code. When ordering online, they enter the locker address and their code as the delivery address, and the courier can open a free compartment. Tamburi notifies the user by SMS or email when a parcel arrives. Parcels can also be redirected to a Tamburi locker through participating delivery services, or a Tamburi locker can be set as a permanent delivery address. For location partners such as shops and businesses, Tamburi installs the lockers free of charge and positions them as a way to increase footfall and frequency. By April 2024, Tamburi reported over 530 active parcel lockers in Austria and described itself as the largest and fastest-growing carrier-neutral system in the country. In November 2023, Tamburi announced a partnership with Austrian Federal Railways (ÖBB) for multifunctional lockers at railway stations in Wiener Neustadt, Wels and Zell am See, combining luggage, parcels and click-and-collect in one point. In December 2023, the company highlighted a city logistics project in Klagenfurt that reduced delivery traffic by 90 percent using emission-free cargo scooters, presented as a model for Europe. In September 2026, Tamburi announced its 1,000th parcel locker, the "Tausender" installation in Vienna-Floridsdorf, marking the next milestone in expanding the open parcel locker network. Tamburi presents itself as a startup-style organization building lasting infrastructure, with a small team, short decision paths and direct collaboration with the founding level. It states that its service reduces delivery traffic and CO2 emissions by up to 80 percent. The company is part of the Paul Brandstätter group and remains privately held.
- 2026
Tamburi reaches 1,000th parcel locker milestone with the "Tausender" installation in Vienna-Floridsdorf.
- 2024
Tamburi reports over 530 active parcel lockers and describes itself as #1 in Austria.
- 2023
Partnership with ÖBB announced for multifunctional lockers at railway stations in Wiener Neustadt, Wels and Zell am See.
- 2023
City logistics project in Klagenfurt highlighted, reducing delivery traffic by 90% with emission-free cargo scooters.
- 2019
Tamburi Betriebs GmbH founded in Vienna, Austria.
Products and positioning
Austria's leading carrier-neutral parcel locker network, free for recipients and location partners, positioned as open urban logistics infrastructure.
Parcel lockers
Carrier-neutral lockers for receiving and sending parcels, accessible 24/7 with a personal Tamburi code.
Luggage lockers
Lockers for storing luggage, including multifunctional lockers at ÖBB railway stations.
Click & Collect lockers
Lockers supporting click-and-collect at partner locations such as railway stations.
Sources5 sources
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