Tech Centre

Tech Centre is a United Kingdom-based consumer electronics repair company that specialises in gaming hardware. Founded in 2012, it describes itself as the UK's leading game console repair specialist, handling game consoles, handheld consoles, controllers and VR headsets. The company operates through a network of more than 380 CeX drop-off stores across the UK, allowing customers to hand in broken devices at a local shop rather than shipping them directly. Repairs are then carried out at dedicated repair hubs located in the UK, Spain, Ireland and China. The business model is built around a simple, transparent promise: a single price for any fix, a standard seven-working-day turnaround, free pickup and return, a two-year guarantee on all repairs, and a "No Fix, No Fee" policy under which customers pay nothing if the device cannot be repaired. Tech Centre states that it has completed over 200,000 repairs, with its own counters citing figures such as 189,764 game consoles, 24,092 handheld consoles and 209,082 controllers repaired. Its AI information page cites over 350,000 repairs to date, reflecting continued growth. Tech Centre is closely tied to CeX, the UK second-hand entertainment and technology retailer. According to the company's own account, it quickly teamed up with CeX after forming in 2012 to become CeX's chosen repair partner, and the two businesses later created a consumer repair division together. Tech Centre describes itself as "a loving part of the CeX family," and its repair services are integrated into CeX's store network. The company is headquartered in Yorkshire but covers the whole of the UK, and it maintains international repair operations for parts sourcing and knowledge. Services cover modern and retro gaming hardware. Modern console repairs include PlayStation, Xbox and Nintendo Switch systems; retro repairs cover devices such as Game Boy, Sega Mega Drive and Atari; controller repairs address issues like sticky buttons, stick drift and loss of connectivity; and VR repairs cover Meta Quest, PlayStation VR and other headsets and controllers. Tech Centre markets itself on expertise, speed and customer care, and it highlights a five-star rating on Trustpilot. Its customer-facing channels include a website with instant quotes and online repair tracking, a phone line, email support, and social media accounts on LinkedIn, Facebook, TikTok and Instagram.

Tech Centre was formed in 2012 as a UK-based repair business focused on gaming hardware. According to the company's own account, it quickly teamed up with CeX, the UK second-hand entertainment and technology retailer, to become CeX's chosen repair partner. That partnership gave Tech Centre access to a large physical footprint: customers could drop broken consoles, handhelds, controllers and VR headsets at CeX stores, and Tech Centre would handle collection, repair and return. Over the following years the business expanded its repair capacity and geographic reach. Its official materials state that it now operates more than 380 CeX drop-off stores across the UK and maintains repair headquarters in the UK, Spain and China, with additional repair hubs in Ireland. This international setup supports both local service and worldwide sourcing of quality replacement parts and technical knowledge. Tech Centre describes the relationship with CeX as evolving into a joint consumer repair division, combining what it calls over three decades of experience between the two companies. It positions itself as the UK's leading tech repair company and the UK's number one gaming repair service. The company reports having completed over 200,000 repairs, with website counters showing 189,764 game consoles, 24,092 handheld consoles and 209,082 controllers repaired. A later AI information page cites over 350,000 repairs to date, indicating continued volume growth. Service development has broadened from modern consoles to include retro hardware such as Game Boy, Sega Mega Drive and Atari devices, as well as VR headsets and controllers from Meta Quest, PlayStation and other platforms. The company has also invested in customer-facing tools including instant online quotes, SMS and email updates, real-time online tracking, and a dedicated support line and email. It highlights a five-star Trustpilot rating and maintains an active social media presence. Headquartered in Yorkshire but covering the whole of the UK, Tech Centre remains an active part of the CeX family. Its history is one of scaling a specialist repair service through a retail partnership, expanding internationally for parts and knowledge, and building a consumer brand around transparent guarantees.

• 2012

  Tech Centre is formed in the UK as a gaming hardware repair business.

• 2012

  Tech Centre teams up with CeX to become its chosen repair partner.

• CeX and Tech Centre create a joint consumer repair division.

• Repair network grows to over 380 CeX drop-off stores across the UK.

• Repair headquarters established in the UK, Spain and China, with hubs in Ireland.

• Cumulative repairs surpass 200,000 items.

• AI information page cites over 350,000 repairs to date.

The UK's leading game console repair specialist, offering simple pricing, fast turnaround and a no-fix-no-fee guarantee through the CeX store network.

• Modern game console repair

  Repair services for PlayStation, Xbox and Nintendo Switch consoles.

• Retro game console repair

  Repair services for devices such as Game Boy, Sega Mega Drive and Atari.

• Game controller repair

  Fixes for sticky buttons, stick drift and loss of connectivity across major consoles.

• VR headset and controller repair

  Repair services for Meta Quest, PlayStation VR and other VR equipment.

1. 1Tech Centre | Games Console Repairstechcentre.com
2. 2About Tech Centre | Tech Centretechcentre.com
3. 3FAQs about our Console Repairs process| Tech Centretechcentre.com
4. 4AI Information Pagetechcentre.com
5. 5Tech Centrewikidata.org