Total Quality Logistics
TQL is a freight brokerage firm that connects customers with shipping needs to carriers with available capacity and service offerings.
Last updated October 21, 2026
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- Nov 4, 2026
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- Nov 4, 2026
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Overview
TQL (Total Quality Logistics) is a freight brokerage firm headquartered in Cincinnati, Ohio, founded in 1997. It connects customers with shipping needs to carriers that have available capacity and service offerings, working with a network of more than 110,000 carriers. The company reports 9,000+ employees, 65+ offices in 25+ states, and 3.9M+ shipments moved in the prior year. Its service modes include full truckload, less than truckload, intermodal, drayage, ocean, air, and specialized services such as drop trailer, heavy haul, partials, warehousing, customs, and cross-border coverage for Canada and Mexico.
History
TQL was started in Cincinnati, Ohio in 1997. Before starting TQL, the CEO was a produce buyer who worked with freight brokerage firms daily; his frustration at the lack of service and integrity he saw in the industry drove him to start his own company. The company states it has 25 years of exceptional service, 9,000+ employees, a network of more than 110,000 carriers, 3.9M+ shipments moved last year, and 65+ offices in 25+ states nationwide. TQL describes itself as the second-largest freight brokerage firm. It has been known for world-class customer service since 1997.
Products and positioning
TQL describes itself as the second-largest freight brokerage firm and aims to be the leading service provider in the transportation industry.
Full Truckload
Less Than Truckload
Intermodal
Drayage
Air
Ocean
Drop Trailer
Heavy Haul
Partials
Warehousing
Customs
Canada
Mexico
Controversies
2020
Total Quality Logistics sued over alleged data breach
A lawsuit filed in federal court in Cincinnati sought to hold Total Quality Logistics responsible for the theft of financial information, including bank account, Social Security and tax ID numbers, from companies it does business with. The lawsuit said the breach harmed tens of thousands of people.
Recent events
Reported
Total Quality Logistics sued over alleged data breach[5]
A lawsuit filed in federal court in Cincinnati seeks to hold Total Quality Logistics responsible for the theft of financial information, including bank account, Social Security and tax ID numbers, from companies it does business with. The lawsuit says the breach harmed tens of thousands of people.
Sources5 sources
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