Controversies

Company response

• Clarification — Twitter

  The operator of the popular microblogging platform said it will now focus on “context, not fact-checking” when deciding whether to rule a tweet to be in violation of its policies.

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• Netizens have accused Twitter of double standards, reacting angrily to a resurfaced tweet by House Speaker Nancy Pelosi from May 2017 and containing claims the 2016 US presidential election "was hijacked".

• Many Twitter users questioned the social media platform's consistency, arguing that Pelosi's tweet "incites violence", something used by Twitter as a pretext to permanently suspend US President Donald Trump's personal account last week.

• “We are NOT attempting to address all misinformation,” Twitter says in one of the messages, posted under its Twitter Safety banner.

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• Twitter withheld some tweets after a legal request by the Indian government, a company spokesperson told Reuters on Saturday.

• Lawmakers and rights activists say removals risk people’s health and harms freedom of speech

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• The @Project_Veritas account was also recently banned.

• Twitter has been slammed for permanently suspending Project Veritas founder James O'Keefe from the platform over his purported use of “fake accounts” on the platform amid the conservative watchdog’s “Expose CNN” campaign.

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• A federal appeals court Monday rejected a lawsuit alleging that Twitter, Google and Facebook should be held liable in the 2016 massacre at Orlando’s Pulse nightclub after Islamic State social-media posts radicalized shooter Omar Mateen.

• A three-judge panel of the 11th U.S. Circuit Court of Appeals upheld a district judge’s decision to dismiss the lawsuit, which was filed by victims and estates of victims in the shooting that killed 49 people and wounded dozens of others at the LGBT club.

• The ruling focused heavily on whether the plaintiffs had proven that Twitter, Google-owned YouTube and Facebook “aided and abetted” Mateen in violation of a federal law known as the Anti-Terrorism Act. The court’s 31-page ruling said the plaintiffs did not show that the attack was an act of international terrorism as defined under the law.

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• Facebook was handed fines totalling 21 million roubles (about $288,000) while Twitter received fines of a total 5 million roubles (about $70,000).

• A Moscow court has fined social media companies Facebook and Twitter for failing to delete content prohibited by Russian law, Zulfiya Gurinchuk, press secretary of the Moscow’s Tagansky District court, told RAPSI.

• 俄罗斯一家法院周二（9月14日）表示，已对美国社交媒体公司脸书（Facebook）和推特（Twitter）处以罚款，原因是它们未能删除被莫斯科指定为非法的内容。

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• Moscow's Tagansky District Court said Meta Platforms had been fined a total of 13 million roubles ($176,926) in three separate administrative cases for not deleting content. Twitter was fined 10 million roubles across two cases, while TikTok received a 4 million rouble penalty, according to Russian news agencies.

• Russia fined Twitter, Facebook owner Meta Platforms and TikTok on Thursday for failing to delete content the government deems illegal, a Moscow court said, the latest in a string of penalties against foreign technology firms.

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• Twitter has appealed a French court decision that ordered it to give activists full access to all of its relevant documents on efforts to fight hate speech, lawyers and a judicial source said on Saturday.

• Twitter has appealed the decision and a hearing has been set for December 9, 2021, a judicial source told AFP, confirming information released by the groups' lawyers.

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• "The court found Twitter guilty under Part 2 of Art. 13.41. Administrative Code of the Russian Federation (violation of the procedure for restricting access to information, access to which is subject to restrictions in accordance with the legislation of the Russian Federation) and sentenced it [Twitter] to a fine of 3.2 million rubles," the press service said.

• The Tagansky District court in Moscow has fined Twitter 3.2 mln rubles ($41,978) due to the social network's refusal to delete calls on minors to take part in an unauthorized campaign, the court’s press service told TASS.

• A Russian court fined Twitter a total of 8.9 million roubles ($116,800, €99,300) on Friday over accusations that the service had failed to delete illegal content.

Company response

• Clarification — Twitter

  The US-based company admitted to AFP news agency that it had "made a mistake" and that the suspension decision was "cancelled".

• Remediation — Twitter

  The social network initially claimed Mila had violated its harassment rules but Mila's account was eventually reactivated on Monday morning.

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• The social network initially claimed Mila had violated its harassment rules but Mila's account was eventually reactivated on Monday morning.

• The US-based company admitted to AFP news agency that it had "made a mistake" and that the suspension decision was "cancelled".

• Twitter briefly suspended on Sunday the Twitter account of Mila, a French teenager who has faced online harassment and death threats since she posted a viral video criticising Islam last year.

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• Paxton decided to open an investigation over that decision and sent Twitter a civil investigative demand. The demand asks for documents from Twitter that show the company’s internal decision-making processes for banning users.

• In the lawsuit filed in the Northern District of California on Monday, Twitter said the legal action was to stop Paxton from harassing the company in retaliation for its content-moderation decisions he may disagree with.

• Twitter filed a lawsuit against Texas Attorney General Ken Paxton in California federal court. The lawsuit asks the judge to stop Paxton from investigating the company.

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• Twitter, Google, Facebook each have three cases against them, with each violation punishable by a fine of up to 4 million roubles and cases have also been filed against TikTok and Telegram, the report said.

• Russian authorities are suing five social media platforms for allegedly failing to delete posts urging children to take part in illegal protests, the Interfax news agency cited a Moscow court as saying on Tuesday.

• Russian authorities are suing five social media platforms for allegedly failing to delete posts urging children to take part in illegal protests, the Interfax news agency cited a Moscow court as saying on Tuesday, foreign media reported.

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• Now, a recent lawsuit has alleged that the platform may have allowed child pornography to circulate.

• The lawsuit alleged that Twitter “knowingly benefited from participation in what it knew or should have known was a sex trafficking venture,” of a minor, who is referred to in court documents under the pseudonym John Doe.

• has sued Twitter for facilitating his sexual abuse by refusing to remove “sexual exploitation material” from the platform.

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• The former president has filed suit in Florida seeking a preliminary injunction of the ban, while he works towards having his account permanently reinstated.

• Former president and Florida resident Donald Trump is suing Twitter in an attempt to get his account back, reports The Verge. The lawsuit, filed Friday in the Southern District of Florida, seeks to grant the failed blogger immediate temporary access to his account

• Donald Trump is claiming his permanent ban from the private company's social media platform is illegal censorship.

Company response

• Apology — Twitter

  We're very sorry this happened

• Remediation — Twitter

  as soon as we were made aware of the issue, we rectified it.

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• We're very sorry this happened and as soon as we were made aware of the issue, we rectified it.

• Twitter has apologised for allowing adverts to be micro-targeted at certain users such as neo-Nazis, homophobes and other hate groups.

• In this instance, some of these terms were permitted for targeting purposes. This was an error.

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• Twitter has also been fined a similar amount for also refusing to comply with the data law.

• The Tagansky District Court in Moscow fined Twitter for its refusal to put its server holding data about Russian citizens on Russian territory.

• A Russian court on Thursday fined social media company Twitter (TWTR.N) 4 million roubles ($62,845) for its failure to comply with a Russian data law, the RIA news agency reported.

Company response

• Apology — Twitter

  We apologize for any confusion and we’re working to improve our labeling process

• Remediation — Twitter

  we’re working to improve our labeling process

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• “In the last few weeks, you may have seen tweets with labels linking to additional info about covid-19. Not all of those tweets had potentially misleading content associating covid-19 and 5G. We apologize for any confusion and we’re working to improve our labeling process,” Twitter Support tweeted on Saturday.

• As we improve this process to be more precise, our goal is to show fewer labels on unrelated tweets.

• Twitter has apologized for accidentally labeling some tweets about the coronavirus pandemic and 5G as misleading content.

Company response

• Apology — Twitter

  Twitter has apologised for a data breach that affected its business clients and exposed their personal data to hackers.

• Remediation — Twitter

  As soon as we discovered this was happening, we resolved the issue and communicated to potentially impacted clients to make sure they were aware and informed on how to protect themselves moving forward

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• Twitter has apologized after exposing private information of business users as reported by the BBC.

• The company has said that it was aware of the breach back on May 20 and has since fixed the problem.

• The personal data includes email addresses, phone numbers. Most worryingly it also includes and the last four digits of clients’ credit card numbers.

Company response

• Apology — Twitter

  Twitter went on to apologise for testing voice tweets without support for people who are visually impaired, deaf or hard of hearing.

• Remediation — Twitter

  Twitter said that it is exploring ideas for how the platform could support manual and auto transcriptions, and is looking at how it can build a dedicated team to focus on accessibility, tooling and advocacy across all products.

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• The company also said it is "exploring ideas for how we could support manual and auto transcriptions," and has updates planned that will make voice tweets more accessible for people with vision impairments.

• Twitter has promised it will do more to make its feature accessible after widespread criticism of its new voice note feature.

• Some Twitter users responded to the company’s apology and called for the proposed dedicated accessibility group to be led by people with disabilities.

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• 兩個帖文同時遭Facebook 和 Twitter 指內容觸犯散播有關疫情虛假消息的守則。

• 推特則禁止特朗普競選團隊發佈新帖文，直至競選團隊停止發佈違規帖文為止。

• Facebook 在昨天移除特朗普個人專頁帖文、Twitter 晚上同樣移除特朗普競選團隊的帖文。