TWX was a United States trade magazine published by AT&T's Long Lines Department for users and business customers of the Teletypewriter Exchange Service.
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Overview
TWX was a trade publication associated with AT&T's Teletypewriter Exchange Service, a communications system used to transmit typed messages over telecommunications networks. The magazine first appeared in June 1944 under AT&T's Long Lines Department and was distributed primarily to companies using AT&T equipment and services. It was not a general-interest periodical or a widely sold consumer magazine; its role was closer to customer communication, product promotion, and practical education for organizations operating teletypewriter equipment. The publication took its name from the Teletypewriter Exchange Service, commonly known as TWX. AT&T had developed the service in 1931, and it became an important means of business and institutional communication before more modern data and electronic messaging systems emerged. In the office environment, TWX equipment enabled users to exchange typed communications through a telecommunications network. The magazine therefore addressed the operational and commercial context surrounding the service rather than focusing exclusively on engineering theory. TWX was offered on a free-subscription basis to companies using AT&T products and services. Its editorial material reportedly emphasized practical applications, office procedures, customer experiences, industry developments, and assessments of products relevant to teletypewriter use. Issues included industry news, product evaluations, and testimonials from office managers describing the advantages of teletypewriter communication. This customer-oriented editorial model made the magazine part of AT&T's broader effort to support adoption and continued use of its communications infrastructure. The magazine's circulation was reported at approximately 8,000, although much of that figure reflected complimentary distribution to AT&T customers, business partners, and other connected organizations. Because the readership was specialized and the market for the underlying technology was narrow, the publication attracted limited attention outside the telecommunications and office-equipment community. Some readers criticized it as heavily promotional, characterizing it as largely advertising and favorable product material rather than an independent technical journal. A portion of its unsigned material has been associated with William Tenn, the science-fiction writer who was working as a technical editor at Bell Labs during the relevant period, although the available reference material does not establish the extent of his contribution. TWX appeared irregularly rather than as a consistently scheduled periodical. It ceased publication in March 1952 after 41 issues. The end of the magazine did not represent the immediate end of the TWX communications service itself. The service remained in use for decades and was later sold by AT&T to Western Union in 1969. TWX continued to be regarded as an industry-standard communications system until 1981, when it was converted to the Telex II system. The distinction between the short-lived magazine and the much longer-lived telecommunications service is central to understanding TWX as a brand: the magazine was a customer-facing publication, while TWX itself was a communications platform with a substantially longer operational history.
History
TWX emerged from the commercial communications environment created by AT&T's Teletypewriter Exchange Service. AT&T developed the service in 1931 as a network for exchanging typed messages through teletypewriter equipment. As businesses and institutions adopted the service, the company had an interest in explaining its practical uses, reinforcing customer confidence, and presenting related equipment and operating practices. TWX magazine served that customer-facing purpose. The first issue appeared in June 1944. It was published by AT&T's Long Lines Department, the part of the company associated with long-distance telecommunications infrastructure. Rather than functioning primarily as an engineering journal, TWX focused on the ways teletypewriter communication could be used in offices and organizations. Its editorial mix included industry news, product evaluations, and testimonials from office managers. This emphasis reflected the magazine's role as a trade and customer publication: the intended audience consisted largely of organizations already using AT&T services or considering how such equipment could support business operations. Distribution was closely connected to the AT&T customer relationship. Free subscriptions were offered to companies using AT&T equipment and services, and the magazine reportedly reached a circulation of about 8,000. The circulation figure therefore represented substantial complimentary distribution rather than a conventional paid consumer readership. The magazine occupied a narrow specialist market, and outside readers could view its content as promotional. Criticism focused on the perceived prominence of advertising and favorable product claims, with some observers describing the publication as more promotional than substantive. That criticism is consistent with its function as a communications-industry customer magazine rather than an independent technical periodical. Most articles appeared without bylines. Some material has been attributed to William Tenn, who was working as a technical editor at Bell Labs at the time. The available reference material does not provide a complete author list or establish which specific articles he wrote, so his connection is best understood as a limited attribution rather than evidence that he was the magazine's principal editor or public face. TWX was published sporadically and ended in March 1952 after 41 issues. Its discontinuation should not be confused with the disappearance of the TWX service. The communications platform continued to operate for many more years, demonstrating that the magazine and the service had different life cycles. In 1969, AT&T sold the TWX service to Western Union. The service remained an industry standard until 1981, when it was converted to the Telex II system. Thus, TWX's historical significance rests on two related but distinct elements: a short-lived trade publication that documented and promoted office applications, and a telecommunications service that continued well beyond the magazine's final issue.
- 1981
Service converted to Telex II
[1]The TWX system is converted to the Telex II system after decades of use.
- 1969
TWX service sold to Western Union
[1]AT&T sells the underlying Teletypewriter Exchange Service to Western Union.
- 1952
Publication ends
[1]TWX ceases publication in March after 41 issues.
- 1944
First issue published
[1]The inaugural TWX issue appears in June under AT&T's Long Lines Department.
- 1931
AT&T develops the Teletypewriter Exchange Service
[1]AT&T develops the communications service whose name later provides the title and subject matter for TWX magazine.
Products and positioning
A specialized customer and trade publication supporting AT&T's Teletypewriter Exchange Service, positioned around practical office use, industry information, product evaluation, and customer testimonials rather than general-interest journalism.
Trade magazine · 1944
TWX magazine
A specialized AT&T publication for organizations using the Teletypewriter Exchange Service. Its issues covered industry news, product evaluations, office applications, and customer testimonials. Distribution was primarily free to AT&T customers and partners. The magazine appeared irregularly from June 1944 until March 1952 and ended after 41 issues.
Brand decisions
1952
Discontinuation of TWX magazineOtherBackground
TWX operated as a narrowly targeted, irregularly published customer magazine with substantial free circulation and a specialized readership.
Action taken
AT&T's Long Lines Department ended publication in March 1952 after 41 issues.
Aftermath
The magazine disappeared, but the separate TWX communications service continued operating for decades and was later transferred to Western Union.
Sources1 sources
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