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VanceInfo was a Beijing-based Chinese information-technology outsourcing and software-development services company that merged with HiSoft to form Pactera in 2012.

Last updated October 9, 2026

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Overview

VanceInfo was a Chinese information-technology services company headquartered in Beijing and focused on software development, offshore development, technology consulting, and outsourced engineering services. The business began in 1995 under the name Worksoft and established a long-term relationship with IBM during its early development. Over time, it built delivery capabilities and customer relationships across several enterprise-software and technology ecosystems, including PeopleSoft, TIBCO, Microsoft, Unicom-BREW, and Siebel-related consulting. The company expanded its delivery footprint beyond Beijing as the Chinese software-outsourcing sector developed. It opened an office in Dalian in 2004 and subsequently established or supported development centers in Beijing and Shanghai. Its work covered enterprise software development and maintenance, telecommunications technology, financial services, travel, manufacturing, retail, and logistics. This combination of sector coverage and offshore delivery capacity positioned VanceInfo to serve overseas customers seeking software engineering and technology support from China. Expansion was supported by acquisitions and venture financing. In 2005, the company acquired SureKAM and the United States-based Siebel consultancy Envisys, while also receiving investment associated with Hao Chen, Legend Capital, and Doll Capital Management. In 2006, it obtained additional venture funding connected with Sequoia Capital investors and acquired China-based Prosoft Technology. These transactions broadened its technical capabilities, customer access, and international operating base. In 2007, Worksoft changed its name to VanceInfo and became a public company on the New York Stock Exchange. It also opened offices in Seattle and New York, reinforcing its effort to serve North American clients directly. By 2010, VanceInfo was described as the leading Chinese offshore software-development service provider for the North American and European markets when measured by revenue. The company continued international expansion in 2011 by entering Australia and winning contracts involving the Victorian Government and Telstra. VanceInfo also became part of a political debate in Ohio during 2010 and 2011. State representatives and a labor organization criticized Mark Kvamme, an Ohio economic-development official and Sequoia Capital partner, because Sequoia had invested in VanceInfo. They argued that his investment connection created a conflict with a public role focused on job creation, particularly because VanceInfo operated in the outsourcing industry. The dispute concerned political and labor opposition to outsourcing rather than a finding that VanceInfo had committed corporate misconduct. The standalone VanceInfo brand ended as a corporate entity in November 2012, when it merged with Chinese information-technology outsourcing peer HiSoft. The combined company was named Pactera. VanceInfo's principal legacy was its role in the development of China's offshore software-services sector and its transition from a domestic development company into an internationally serving, publicly traded IT-services provider.

History

VanceInfo originated in 1995 as Worksoft, a Chinese software and IT-services company. Its early growth included a long-term relationship with IBM, which helped connect the company with the enterprise-technology market. As its delivery capabilities expanded, Worksoft added a Dalian office in 2004, signed a contract involving Unicom-BREW, and built the PeopleSoft China Development Center. The company broadened its technology partnerships and delivery network in 2005. It built a TIBCO China Development Center, was selected as a Microsoft Preferred Vendor, and established China offshore development centers in Shanghai and Beijing. It also pursued an acquisition-led expansion strategy, acquiring SureKAM and the United States-based Siebel consultancy Envisys. Financing during this period came from investors including Hao Chen, Legend Capital, and Doll Capital Management. Further venture financing followed in 2006, including investment associated with Sequoia Capital figures Kui Zhou and Doug Leone. During the same year, the company acquired China-based Prosoft Technology. These investments and acquisitions supported the development of a broader service portfolio and helped Worksoft compete for international outsourcing engagements. In 2007, Worksoft changed its corporate name to VanceInfo and listed on the New York Stock Exchange. Its international presence increased through offices in Seattle, Washington, and New York. The company's business focused on outsourced software development and technology services for customers in sectors such as telecommunications, finance, travel, manufacturing, retail, and logistics. By 2010, it was characterized as the leading Chinese offshore software-development services provider for North American and European markets by revenue. VanceInfo's growth also made it a subject of debate about overseas outsourcing and public-sector economic policy in the United States. During a political dispute in Ohio in 2010 and 2011, state representatives and Service Employees International Union District 1199 criticized Mark Kvamme, a state-appointed job-creation official who was also a partner in Sequoia Capital. Because Sequoia had invested in VanceInfo, critics argued that Kvamme's investment affiliation was inconsistent with his public responsibilities. The episode represented political criticism surrounding outsourcing and perceived conflicts of interest; the available reference does not establish a corporate scandal or wrongdoing by VanceInfo itself. In 2011, VanceInfo expanded into Australia and secured contracts connected with the Victorian Government and Telstra. Its final major corporate transition came in November 2012, when it merged with HiSoft, another Chinese IT-outsourcing company. The resulting business was named Pactera. Following the merger, VanceInfo ceased operating as an independent corporate brand.

  • 2012

    Merger into Pactera

    [1]

    VanceInfo merged with HiSoft in November to create Pactera.

  • 2011

    Australian market entry

    [1]

    VanceInfo expanded into Australia and obtained contracts involving the Victorian Government and Telstra.

  • 2007

    VanceInfo name adopted and NYSE listing

    [1]

    Worksoft changed its name to VanceInfo, went public on the New York Stock Exchange, and opened offices in Seattle and New York.

  • 2006

    Additional financing and Prosoft acquisition

    [1]

    Venture financing associated with Sequoia Capital was followed by the acquisition of China-based Prosoft Technology.

  • 2005

    Partnership and acquisition expansion

    [1]

    The company built a TIBCO development center, became a Microsoft Preferred Vendor, established offshore centers in Beijing and Shanghai, and acquired SureKAM and Envisys.

  • 2004

    Dalian expansion and enterprise-development work

    [1]

    Worksoft opened a Dalian office, signed a Unicom-BREW contract, and built the PeopleSoft China Development Center.

  • 1995

    Founded as Worksoft

    [1]

    The company was established as Worksoft and began its long-term relationship with IBM.

Products and positioning

A China-based offshore software-development and information-technology outsourcing provider serving international and domestic enterprise customers.

  • IT outsourcing

    Offshore software development

    VanceInfo's central offering was outsourced software engineering delivered from China for customers in international markets. Its delivery model relied on offshore development centers and technical teams serving enterprise and technology clients, particularly in North America and Europe.

  • Enterprise software services

    Enterprise application services

    The company developed and supported enterprise-technology capabilities through work associated with PeopleSoft, TIBCO, Siebel, and other business software ecosystems. Its activities included development-center operations, consulting, and related outsourced technology work.

  • Telecommunications IT services

    Telecommunications technology services

    VanceInfo served telecommunications customers and undertook work connected with Unicom-BREW and other communications technology activities. Telecommunications was one of the principal industry sectors identified for the company's services.

Controversies

  • 2010

    Ohio outsourcing and investment-affiliation controversy

    During political disputes in Ohio in 2010 and 2011, state representatives and a labor organization questioned Mark Kvamme's suitability for a public job-creation role because of his association with Sequoia Capital, which had invested in VanceInfo. The controversy focused on outsourcing policy and a perceived conflict of interest, not on an established finding of misconduct by VanceInfo.

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Brand decisions

  • 2012

    Merger with HiSoftM&A

    Background

    VanceInfo and HiSoft were both Chinese companies operating in the IT-outsourcing industry.

    Action taken

    The companies merged in November 2012 and formed Pactera.

    Aftermath

    VanceInfo ceased to exist as a standalone company and its business continued under the Pactera name.

  • 2007

    Rebrand and international public-market expansionStrategy

    Background

    Worksoft had expanded its technology partnerships, Chinese delivery centers, acquisitions, and international customer base.

    Action taken

    The company adopted the VanceInfo name, listed on the New York Stock Exchange, and opened offices in Seattle and New York.

    Aftermath

    The move strengthened the company's international identity and access to overseas customers before its later merger with HiSoft.

Sources1 sources

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