Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2025
Stores tampered with expiry dates, used expired ingredients, and falsified health certificates
In March 2025, media undercover investigations exposed Wallace stores in Zhengzhou, Hefei and other places for 'renewing' expired ingredients by changing labels, tampering with expiry labels to continue using them, and employees falsifying health certificates. Wallace apologized; the stores involved were permanently closed and employees dismissed, and stores nationwide carried out 30-day hygiene self-inspections; Zhengzhou conducted supervisory inspections of all Wallace stores in the city.
2021
Wallace Beijing Huoying store closed after nonstandard kitchen operations exposed
Media exposed nonstandard back-kitchen operations at the Wallace Beijing Huoying store. The brand apologized on July 17, announced that the restaurant involved was closed for rectification, and dispatched an inspection team to inspect and rectify. The incident scope was the store involved. Progress: media investigation and company response. Subject: Wallace Beijing Huoying store. Related scope: Beijing Huoying store.
2021
Beijing store tops food-safety inspection 'blacklist' for using filthy, unclean ingredients
In Beijing's major food-safety inspection, the Wallace Beijing Huoying store used filthy and unclean ingredients and ranked first on the exposed 'blacklist.' It was proposed to revoke its food business license, and the relevant entities were fined RMB 195,700 and RMB 36,800 respectively.