Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
WeChat responds to dialect data collection controversy, says abnormal texts cleaned
Company response
WeChat's product team responded to user concerns about the quality of texts used in its dialect collection activity, saying the texts were randomly synthesized by an algorithm and that abnormal content has been cleaned up. The team said collected voice data is used only to improve dialect recognition services and will not be provided to third parties.
Company response
Clarification — 微信
微信产品团队回应称,文本由算法基于日常语义和中文文库随机合成,「算法合成有时候很蠢」,目前已清理异常内容。
Remediation — 微信
目前已清理异常内容。
Source excerpt
微信产品团队回应称,文本由算法基于日常语义和中文文库随机合成,「算法合成有时候很蠢」,目前已清理异常内容。
微信方言活动中的少量采集文本出现不合常理的句子,引发用户对题库质量和数据用途的质疑。
团队表示,采集到的语音只用于提升方言识别等相关服务,不会用于无关用途,也不会向第三方提供或披露。
2021
U.S. WeChat users sue Tencent over alleged monitoring and censorship
Lawsuit filed
A group of U.S. WeChat users and Citizen Power Initiatives for China sued Tencent, alleging that monitoring and censorship of communications violated privacy rights. The plaintiffs sought a court order allowing them to use the app without political censorship and surveillance. Tencent did not comment on the report.
Source excerpt
美国一个微信用户群体以监视和审查通讯内容涉嫌侵犯隐私权为由,起诉腾讯,并寻求法院命令,允许他们在不受政治审查和监视的情况下使用该应用。腾讯未就报导置评。
2021
Court rules in Tencent’s unfair-competition case
Ruling
Nanjing Intermediate People’s Court ruled that a company providing a platform for buying and selling WeChat accounts constituted unfair competition against Tencent and ordered it to pay Tencent RMB 1.09 million and publish a statement on its website.
Source excerpt
南京市中级人民法院近日作出一审判决,该网络科技公司构成不正当竞争,赔偿109万元,并在网站首页刊登声明以消除影响。
最终,法院判决,被告网络科技公司对腾讯公司构成不正当竞争,赔偿腾讯公司经济损失100万元及维权支出的合理费用9万元;在其网站首页刊登声明以消除影响。
因此,被告某网络科技公司所实施的行为对腾讯公司构成不正当竞争。
2021
Court rules in Tencent unfair-competition case against Ant Help
Ruling
Shanghai Pudong New Area People's Court ruled in the first instance that Qifu Technology's conduct involving WeChat account trading and supporting false advertising constituted unfair competition, ordering it to stop the conduct, publish a statement to eliminate the impact, and pay the plaintiffs RMB 3 million.
Source excerpt
本案中,相关微信公众号运营者通过“雇佣点击/诱导点击”的广告刷量行为虚构访问数据,并从中赚取微信平台的广告分成与发布任务成本之间的差价牟利的行为,侵害了微信用户、广告商和两原告等市场主体的合法权益,构成虚假宣传不正当竞争行为。
日前,上海市浦东新区人民法院(以下简称“上海浦东法院”)对这起不正当竞争纠纷案作出一审判决:被告哈尔滨祈福科技有限公司(以下简称“祈福公司”)立即停止实施涉案不正当竞争行为,并刊登声明、消除影响;赔偿两原告经济损失和合理开支共计300万元。
祈福公司组织、诱导微信账号买卖和微信账号辅助解封交易的行为属于违反诚实信用原则和公认的商业道德的不正当竞争行为。
2021
Beijing prosecutors sue WeChat over minors' rights
Lawsuit filed
Beijing's Haidian District Procuratorate announced that it had sued WeChat, alleging infringement of minors' lawful rights and interests, and invited organizations planning to sue Tencent to contact the prosecutors.
Company response
Investigation — 腾讯微信团队
我们将认真自检自查微信青少年模式的功能,并且虚心接受用户建议以及诚恳应对民事公益诉讼
Source excerpt
北京海淀區檢察院又公告起訴微信「侵犯未成年人合法權益」,並通知打算起訴騰訊的機構和組織聯繫檢方。
我们将认真自检自查微信青少年模式的功能,并且虚心接受用户建议以及诚恳应对民事公益诉讼
检察院的起诉称,腾讯公司旗下微信产品“青少年模式”不符合《中华人民共和国未成年人保护法》相关规定,侵犯未成年人合法权益。
2021
Procuratorate files public-interest lawsuit concerning WeChat Youth Mode
Lawsuit filed
The Haidian District People's Procuratorate in Beijing announced that it had filed a civil public-interest lawsuit against Tencent concerning WeChat's Youth Mode.
Source excerpt
8月6日晚,北京市海淀区人民检察院发布对腾讯公司提起民事公益诉讼的公告。
悉闻北京市海淀区人民检察院有关微信产品“青少年模式”相关公告的报道
The prosecutors are bringing Tencent to court after they claim that the "youth mode" of WeChat goes against the law made to protect the welfare of Chinese minors.
2021
Court orders compensation in Tencent-related WeChat system dispute
Ruling
A civil second-instance judgment in an unfair competition dispute found that Lianluoyi and Dengtang had used the WeChat software name and logo in promotion of a system, and ordered Lianluoyi to pay Tencent Technology (Shenzhen) and Tencent Computer Systems 10 million yuan in damages and reasonable expenses; Dengtang was jointly liable for 3 million yuan of that amount.
Source excerpt
判决书显示,联络易公司、登堂公司擅自研发侵权的联络易系统,并使用腾讯公司、腾讯计算机公司具有高度知名度的软件名称及标识“微信”进行宣传,以此吸引用户购买。
本案裁判结果为,厦门联络易科技有限公司于本判决发生法律效力之日起十日内赔偿腾讯科技(深圳)有限公司、深圳市腾讯计算机系统有限公司经济损失及合理开支共计1000万元,广州登堂通信科技有限公司就其中300万元承担连带赔偿责任等。
2021
Court rules in WeChat-related defamation case
Ruling
The Beijing Internet Court found that an online article published by the defendants harmed public perceptions of WeChat and its operator, constituted an infringement of the plaintiffs’ reputation rights, and ordered the defendants to publish an apology and pay a total of 76,800 yuan in damages and reasonable expenses.
Source excerpt
法院认为,本案中,“嘉祥网”上发布的涉案文章,系对嘉兴和杭州第一轮发放消费券一事的对比,整篇文章主要围绕嘉兴、杭州两地在第一轮优惠券发放过程中分别选择了微信和支付宝而进行的分析、对比及评价。
被告发布涉案文章的行为构成对三原告的名誉权侵害,应当承担侵权责任。
本案裁判结果为,本判决生效之日起七日内,被告楚孔鑫、张倩倩在《法制日报》非中缝位置发布致歉声明,向原告腾讯科技(深圳)有限公司、腾讯科技(北京)有限公司、深圳市腾讯计算机系统有限公司赔礼道歉;赔偿原告经济损失70000元,合理支出6800元,以上共计76800元;驳回原告腾讯科技(深圳)有限公司、腾讯科技(北京)有限公司、深圳市腾讯计算机系统有限公司的其他诉讼请求。
2021
Court dismisses claim over WeChat friend-relationship data
Ruling
The Harbin Xiangfang District People's Court dismissed Mr. Wang's claims against Tencent, finding that the WeChat friend relationships he claimed were private did not constitute his privacy and that related user-relationship information could be reasonably used in affiliated products subject to legal requirements.
Source excerpt
微视App与微信App的实际运营主体都是被告。
腾讯公司未经其授权将他的微信、QQ好友关系提供给其他APP,侵犯了他的隐私权
被告在符合法律规定的前提下,可以将其开发、运营微信App所积累的用户关系信息在其关联产品中合理利用
2021
ByteDance sues Tencent over alleged monopolistic conduct
Lawsuit filed
ByteDance sued Tencent in Beijing, alleging that Tencent violated Chinese antitrust laws by blocking access to Douyin content on WeChat and QQ. ByteDance sought an order to stop the conduct and 90 million yuan in compensation. Tencent called the accusations false and malicious and said it had not received lawsuit materials.
Company response
Denial — Tencent
Tencent offers services to users and third-party products under the principles of fair competition and open collaboration, the company said in response to queries, adding that ByteDance's accusations are false and malicious.
Source excerpt
It's asking the court to order Tencent to cease its actions and pay 90 million yuan ($14m) in compensation.
Tencent offers services to users and third-party products under the principles of fair competition and open collaboration, the company said in response to queries, adding that ByteDance's accusations are false and malicious.
ByteDance sued Tencent Holdings over alleged monopolies in its WeChat and QQ platforms, escalating a feud between the leading Chinese social media giants..The TikTok owner filed a lawsuit in Beijing on Tuesday, claiming that Tencent had allegedly violated Chinese antitrust laws by blocking access to content from Douyin, the Chinese twin of its globally popular short video app, on WeChat and QQ.
2021
Douyin files antitrust lawsuit against Tencent
Lawsuit filed
Douyin said it filed an antitrust lawsuit against Tencent at the Beijing Intellectual Property Court, alleging that Tencent restricted sharing of Douyin content through WeChat and QQ and seeking an order to stop the conduct and compensation. The source reports allegations, not a court determination.
Source excerpt
腾讯通过微信和QQ限制用户分享来自抖音的内容,毫无疑问构成了《反垄断法》所禁止的“滥用市场支配地位排除、限制竞争的垄断行为”。
2021年2月2日,抖音在北京知识产权法院正式向腾讯提起反垄断诉讼。
2021年2月2日,针对抖音起诉腾讯垄断一事,腾讯回应新京报贝壳财经称,暂未收到关于抖音起诉我司的相关材料。
2020
Content moderation, account blocking, and political censorship concerns
WeChat has faced sustained criticism over the removal or restriction of content and accounts involving politically sensitive topics, LGBTQ communities, Hong Kong, alleged rumors, scams, sexual material, and material considered threatening to national security or public order. Critics argue that opaque enforcement and the centrality of WeChat to daily life can make account suspensions especially consequential.
2020
Privacy and cross-border data-access controversy
Researchers and civil-society groups have raised concerns about differences between Weixin and international WeChat privacy policies, the storage and transfer of user data, and the possibility that information associated with international accounts may be accessed remotely from mainland China or disclosed under legal requests.
2020
WeChat removes articles and bans accounts over overseas pandemic stories
Company response
In March 2020, WeChat stated that it had taken action against content related to overseas pandemic stories. According to the company, it removed nearly 100 articles that it considered potentially exaggerated and misleading. It also banned 50 violating public accounts operating under three entities, and it removed nicknames from 70 accounts that had improperly used country or place names. The measures were described by WeChat as enforcement against content and account practices it deemed inconsistent with its rules.
WeChat said it had removed nearly 100 articles it considered potentially exaggerated and misleading, banned 50 violating public accounts under three entities, and removed nicknames from 70 accounts that improperly used country or place names.
Company response
Remediation — 微信
他们已经删除相关文章近100篇,封禁3个主体下的50个违规公众帐号。
Remediation — 微信
微信一直在主动清理类似的、借疫情营销、编造整合虚假信息、煽动公众情绪的文章。1月1日至4月16日,微信平台删除涉嫌夸大误导文章约9000篇,限制能力或封禁公众号2500个;删除谣言类文章6915篇,限制能力或封号20000个。
Source excerpt
近期多个公众号套用“疫情之下的XX国:店铺关门歇业,华商太难了!”发雷同文章,对此微信方面表示,此类文章涉及夸大误导,违反《微信公众平台运营规范》4.11条,已删除相关文章近100篇,封禁3个主体下的50个违规公众帐号。
微信对此回应称,这类文章存在着极大的夸大和误导嫌疑。根据《微信公众平台运营规范》4.11条,他们已经删除相关文章近100篇,封禁3个主体下的50个违规公众帐号。微信还强调,对于昵称涉及不正确使用国家名、地名的70个帐号,也统一清除昵称处理。
同时,微信还删除了谣言类文章6915篇,限制能力或封号20000个。
2020
WeChat team sues five people over counterfeit-mask sales
Lawsuit filed
The WeChat team filed civil lawsuits against five people accused of selling counterfeit masks using WeChat, seeking public apologies and RMB 1 million in damages from each. The court formally accepted the cases on March 10, 2020.
Source excerpt
近日,微信团队对5名利用微信销售假冒口罩的违法人员分别提起民事诉讼,要求其公开赔礼道歉并各索赔100万元人民币。深圳市南山区人民法院已于2020年3月10日正式受理此系列案件。
经品牌权利人权威鉴定,这5位违法人员销售的口罩均为假冒伪劣商品。
2020
US executive orders restrict transactions with TikTok and WeChat
Ban or restriction
In August 2020, President Trump signed executive orders prohibiting transactions involving TikTok or WeChat and persons or property subject to US jurisdiction; the orders were to take effect in 45 days. The orders cited national security concerns, including allegations that the apps provided channels for access to Americans' proprietary information and spread disinformation for the Chinese Communist Party's interests. The measures applied to transactions involving the two applications and parties under US jurisdiction.
2020
Tencent responds to incident involving a WeChat account ban
Company response
In August 2020, Tencent responded to reports that a person had jumped from a building after a WeChat account was banned. According to the company's statement, the account in question had violated rules. Tencent also stated that its employees had not communicated or interacted with the person involved before the incident. The response addressed public reports linking the account ban to the reported fall; the available statement did not provide further details beyond the account violation and the denial of employee contact.
Tencent responded to reports that someone had jumped from a building after a WeChat account was banned, saying the account had violated rules and that company employees had not communicated or interacted with the person.
Company response
Clarification — 腾讯
腾讯回应“有人因微信被封跳楼”:其账号存违规行为,公司员工未与坠楼者有过交流接触
Source excerpt
腾讯回应“有人因微信被封跳楼”:其账号存违规行为,公司员工未与坠楼者有过交流接触
悉闻北京市海淀区人民检察院有关微信产品“青少年模式”相关公告的报道,我们将认真自检自查微信青少年模式的功能,并且虚心接受用户建议以及诚恳应对民事公益诉讼。
2020
US WeChat users sue over the US ban
Lawsuit filed
A group of US WeChat users filed a lawsuit against President Donald Trump, alleging that his executive order targeting WeChat violated their constitutional rights. According to the report, the lawsuit was submitted to the US District Court for the Northern District of California. The report describes the plaintiffs as US WeChat users and identifies the challenged action as an executive order aimed at WeChat. It does not specify the number of plaintiffs, the legal claims in detail, or any ruling or outcome. The account is limited to the filing of the suit and the court to which it was sent.
A group of US WeChat users sued President Donald Trump, alleging that his executive order targeting WeChat violated their constitutional rights. The article says the lawsuit was sent to the US District Court for the Northern District of California.
Source excerpt
美国当地时间8月21日,美国微信用户起诉特朗普违宪引发全球关注。一组微信用户起诉美国总统特朗普签署的针对微信的行政禁令侵犯了宪法赋予他们的权力,该诉讼目前已被送交加利福尼亚州北区的地区联邦法院。
2020
Tencent sues operators of OK WeChat Manager
Lawsuit filed
In a controversy involving WeChat, Tencent sued the companies operating the software “ok微信管家” (OK WeChat Manager). According to the report, Tencent alleged that the operators violated the Anti-Unfair Competition Law and sought 10 million yuan in damages. The report further states that Tencent claimed the software could access WeChat users' information and private data. The event was reported on December 8, 2020.
Tencent sued the companies operating “ok微信管家,” alleging a violation of the Anti-Unfair Competition Law and seeking 10 million yuan in damages. The report says Tencent claimed the software could access WeChat users’ information and private data.
Source excerpt
腾讯以违反不正当竞争法为由起诉“ok微信管家”运营公司并索赔1000万元
腾讯称该软件可获取微信用户信息、聊天内容、好友、朋友圈、红包及转账等各类隐私数据
2019
Li Wenliang group-chat censorship controversy
During the early COVID-19 outbreak, reports that Wuhan authorities had treated Li Wenliang's private discussion about a SARS-like illness as a rumor became a symbol of concerns over censorship, platform monitoring, and the chilling effects of content controls. The summons and admonition directed at Li were later revoked.