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Workforce Wave

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Workforce Wave builds AI voice agents for service-industry businesses.

Last updated September 1, 2026

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Nov 4, 2026
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Nov 4, 2026

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Overview

Workforce Wave is a software company that develops AI voice agent and AI receptionist software. Its AI voice agents handle inbound and outbound calls 24/7, are HIPAA-compliant, integrate with major CRMs and EHR systems, and speak 29 languages. The company also offers Citibot, a dedicated AI platform for municipalities and 311 agencies.

History

Workforce Wave was founded after observing a consistent pattern across healthcare practices, staffing agencies, and enterprise HR teams: the phones never stopped ringing, and the calls were overwhelmingly routine. The answer was to build AI agents sophisticated enough to handle those calls with quality and empathy.

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