争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 9 条
2026
贝塞斯达员工在Xbox CEO到访期间抗议微软裁员
公众反弹
在Xbox高层到访贝塞斯达工作室期间,贝塞斯达员工在工作室外举行抗议,反对微软裁员。抗议现场摆放了巨型充气老鼠“Scabby the Rat”并插上百面红旗。此次裁员波及约3200名Xbox及旗下工作室员工。
贝塞斯达员工在Xbox高层到访期间于工作室外举行抗议,摆放巨型充气老鼠“Scabby the Rat”并插上百面红旗,抗议微软裁员,此次裁员波及约3200名Xbox及旗下工作室员工。
当事方说明的目的. 表达对雇主不公平劳动行为的不满,以及施加舆论压力
来源摘录
就在昨天,Xbox首席执行官Asha Sharma一行造访了贝塞斯达工作室
为了抗议裁员,贝塞斯达员工工会决定抓住Xbox高层到访的机会,当面表达不满。
今年7月,微软启动了新一轮大规模裁员,Xbox及旗下工作室成为受影响最严重的部门之一,共有约3200名员工受到波及
2022
Microsoft同意就英国Xbox订阅作出承诺
和解
在一则关于英国Xbox订阅的争议说明中,英国竞争与市场管理局表示已取得Microsoft作出的承诺。据该监管机构称,这些承诺涉及Xbox订阅自动续订、价格上涨信息、协助非活跃用户取消订阅及按比例退款。来源引述称,竞争与市场管理局表示已取得Microsoft就上述四个方面作出的承诺。
当事方说明的目的. CMA表示,这些承诺将帮助玩家避免为不再使用的服务付费。
品牌回应
澄清 — Microsoft
Microsoft has also agreed to provide clear and timely information on price hikes, and help inactive Xbox customers end their subscriptions if required and claim a pro-rata refund, the CMA said.
来源摘录
That would help gamers avoid paying for services they no longer use.
The Competition and Markets Authority (CMA) said it had secured undertakings from the U.S. tech giant to inform customers upfront about auto-renewals for Xbox Live Gold and Game Pass subscriptions.
Microsoft has also agreed to provide clear and timely information on price hikes, and help inactive Xbox customers end their subscriptions if required and claim a pro-rata refund, the CMA said.
2022
Microsoft 同意调整英国 Xbox 订阅做法
和解
2022年,英国竞争与市场管理局就 Xbox 订阅自动续订问题从 Microsoft 获得承诺。根据承诺,Microsoft 同意预先提供自动续订信息、联系不活跃客户并告知如何停止付款、更明确地通知未来涨价,以及允许符合条件的年度订阅用户选择终止合同并申请按比例退款。这些承诺回应了监管机构对英国 Xbox 订阅做法的关切。
英国竞争与市场管理局就 Xbox 订阅自动续订问题从 Microsoft 获得承诺。Microsoft 同意提供自动续订的预先信息、联系不活跃客户告知如何停止付款、明确通知未来涨价,并允许符合条件的年度订阅用户终止合同及申请按比例退款。
当事方说明的目的. 提供更清晰的信息,以帮助玩家避免为已停止使用的服务付费。
品牌回应
澄清 — Microsoft
Microsoft has also agreed to contact inactive customers to remind them how to stop payments and provide clearer notifications about future price hikes.
退款或补偿 — Microsoft
Additionally, existing customers on recurring one-year subscriptions will be given an option to end their contracts and claim pro-rata refunds.
来源摘录
Additionally, existing customers on recurring one-year subscriptions will be given an option to end their contracts and claim pro-rata refunds.
Microsoft will begin offering more information to customers about how it automatically renews Xbox online gaming subscriptions in Britain, the UK's competition watchdog said on Wednesday.
The Competition and Markets Authority (CMA) secured undertakings from Microsoft for the U.S. tech giant to tell customers upfront about auto-renewals for Xbox Live Gold and Game Pass subscriptions that start at 7 pounds ($9.50) a month.
2021
Xbox 负责人就 Xbox Live Gold 定价风波致歉
公司回应
Xbox 负责人 Phil Spencer 就此前 Xbox Live Gold 涨价引发的客户不满致歉,并称此事是一次学习机会。报道还称,Xbox 已撤回提高会员价格的决定。
品牌回应
道歉 — Xbox
Apologies for all the angst and emotion this caused today for our customers.
来源摘录
Responding to Gamertag Radio host Parris Lilly on Twitter, Spencer apologized for the entire situation with the previous price hike.
Xbox made the surprising yet welcome announcement late last night that it would be reversing its recent decision to increase the price of Xbox Live Gold memberships.
January 23, 2021
2020
AMD撤回不准确的Xbox Series X图片
公司回应
在CES新闻发布会上,AMD撤回了其展示的图片,并表示该图片并非来自微软,也未准确反映即将推出的Xbox Series X的设计或功能。此次撤回针对的是所展示视觉材料的准确性,而非主机本身。AMD的声明澄清,这些图片并非源自微软,也不构成对Xbox Series X设计或功能的准确呈现。
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澄清 — AMD
an AMD representative confirming to Stevivor that the "imagery used during the AMD CES press conference was not sourced from Microsoft and does not accurately reflect the design or features of the upcoming console.”
来源摘录
However, all of this tantalizing Xbox Series X connectivity information has now been officially retracted, with an AMD representative confirming to Stevivor that the "imagery used during the AMD CES press conference was not sourced from Microsoft and does not accurately reflect the design or features of the upcoming console.”
2020
Microsoft扩大《赛博朋克2077》数字版退款政策
公司回应
Microsoft宣布扩大退款政策,为从Microsoft Store以数字方式购买《赛博朋克2077》的顾客提供全额退款。报道指出,这一政策变化发生在玩家对游戏在旧款主机上的体验表示不满之际。该公告针对通过Microsoft Store进行的数字购买,除扩大退款外,未说明更多条件、金额或结果。
当事方说明的目的. 确保每位玩家都能获得其在Xbox上所期待的体验
品牌回应
退款或补偿 — Microsoft
we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice
来源摘录
Microsoft announced Friday that it will be expanding its refund policies for , to grant full returns to Xbox gamers who purchased the title digitally.Cyberpunk 2077
some players have been unhappy with the current experience on older consoles.
we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice
2020
针对 Xbox 手柄摇杆漂移提起诉讼
提起诉讼
Donald McFadden 提起诉讼,指称 Xbox One 手柄存在摇杆漂移缺陷,并称 Microsoft 知晓该故障但未予披露,且经常拒绝免费维修受影响的手柄。文章未报道法院对此作出裁定。
来源摘录
The lawsuit was actually filed back in April via the US District Court for the Western District of Washington, but it’s only making the rounds now.
More specifically, a new lawsuit filed by Donald McFadden claims that like the Nintendo Switch, Xbox One controllers, across various models, have a drifting problem.
“failed to disclose the defect and routinely refuses to repair the controllers without charge when the defect manifests.”
2016
微软就Xbox派对聘用舞者一事致歉
公司回应
微软在官方游戏开发者大会派对聘用舞者引发批评后表示此举“ unequivocally wrong”;Xbox负责人菲尔·斯宾塞承认活动令许多人失望,并承诺今后改进。
品牌回应
道歉 — Microsoft
Microsoft says it was "unequivocally wrong" to hire scantily dressed dancers to perform at an official Game Developers Conference after-party in San Francisco.
来源摘录
Microsoft says it was "unequivocally wrong" to hire scantily dressed dancers to perform at an official Game Developers Conference after-party in San Francisco.
In a statement, Xbox chief Phil Spencer acknowledged the event "disappointed many people" and pledged to "do better in the future."
2013
Xbox One数字版权和隐私争议
微软因提议的定期互联网认证、账户关联游戏许可、影响二手游戏的限制以及最初强制要求Kinect而面临强烈批评。公司撤销了主要的在线和许可限制,并后来允许在没有Kinect的情况下运行。