Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
Stores Notified Over Unsatisfactory Tableware Hygiene, Accused of 'Muzzling' Negative Reviews
Xijiade stores have multiple times been penalized or notified for unsatisfactory detergent residue in soup bowls, inadequate tableware cleaning, and failure to control production and operation processes as required; in 2026, E. coli was detected on a dipping sauce dish at a Changchun store. In 2024, the brand was also criticized by the media for 'muzzling' negative reviews, damaging its reputation. The stores involved were notified and penalized.