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Zoomit is a free Belgian e-invoicing and digital pay-slip service that delivers documents directly into online and mobile banking apps, used by 13 banks and over 60 senders.

Last updated September 27, 2026

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Overview

Zoomit is a Belgian electronic invoicing and document-delivery system that lets consumers receive, manage and pay invoices and pay slips directly inside their online or mobile banking application. It was introduced in 2009 to replace paper invoices and salary letters sent by post, and it is a joint initiative of the Belgian banks, developed by Isabel NV. The service is free for users and is available by default in participating banks' internet banking, so no separate app needs to be installed or downloaded. When a user accepts a sender in their banking application, they receive an automatic notification — by e-mail and visibly inside the mobile or internet banking app — whenever an invoice is available to pay or a pay slip has arrived. The invoice comes with a pre-filled transfer form, so approved invoices can be paid in a few clicks without retyping any details. Zoomit is used mainly to send invoices and pay slips to private individuals. According to the official website, Zoomit is used by 13 banks and over 60 senders. The service positions itself around three benefits: security (confidential documents arrive inside the bank, which the site describes as the highest security standards available), convenience (an inbox for invoices and salary slips, with notifications and one-click payment), and ecology (less paper use). The site states that together 1.5 million Zoomit users received 18 million documents in 2018, saving over 2,000 trees a year. Zoomit's participating banks have included AXA, Belfius, BNP Paribas Fortis, CBC, Crelan, Deutsche Bank, Fintro, Hello Bank, ING, KBC, Keytrade, Record Bank and CPH. Senders span insurers, utilities, telecom operators, leasing companies, payroll and HR service providers, and public bodies. The service is operated from Leuven, Belgium, and is presented as "a solution of" Isabel NV. It competes in the broader Belgian digital document-management space alongside services such as Doccle and POM.

History

Zoomit was introduced in 2009 to replace paper invoices and salary letters sent by post in Belgium. It was created as a joint initiative of the Belgian banks and developed by Isabel NV, the company that also operates the platform. The core idea was to move billing and payroll documents into the environment where payments already happen — the customer's online banking application — so that an invoice arrives together with a pre-filled transfer form and can be paid in a few clicks without retyping account numbers or amounts. From the start, the service was designed to be free for users and to require no separate application: Zoomit is available by default inside participating banks' internet banking. When a user accepts a sender, they receive automatic notifications — by e-mail and inside the mobile or internet banking app — whenever an invoice is available or a pay slip has arrived. Over time the service expanded from invoices to pay slips and built up a network of participating banks and senders. By the late 2010s the participating banks included AXA, Belfius, BNP Paribas Fortis, CBC, Crelan, Deutsche Bank, Fintro, Hello Bank, ING, KBC, Keytrade, Record Bank and CPH. Senders included insurers such as AG, Allianz, AXA, Ethias, Federale, Generali and P&V; utilities and energy companies such as Electrabel, Lampiris and Luminus; telecom operators such as Proximus and Mobistar; leasing and fleet companies such as Belfius Autolease, Belfius Lease, Direct Lease, ING Lease, Jent Autolease and DATS 24; and payroll or HR service providers such as Accent, Attentia, Partena, SD Worx and Securex, alongside public bodies including the Vlaams Ministerie van Onderwijs en Vorming. By 2018 the platform reported 1.5 million users who together received 18 million documents that year, which the official website says saved over 2,000 trees a year. The service continues to be presented as a solution of Isabel NV, operating from Diestsepoort 1 in Leuven, Belgium, and it competes with other Belgian digital document-management services such as Doccle and POM.

  • 2018

    1.5 million Zoomit users receive 18 million documents, saving over 2,000 trees a year according to the official website.

  • 2009

    Zoomit is introduced in Belgium to replace paper invoices and salary letters sent by post.

Products and positioning

A free, bank-integrated inbox for invoices and pay slips, positioned on security, convenience and paper reduction; used by 13 banks and over 60 senders.

  • Zoomit e-invoicing in online and mobile banking

    Invoices are delivered into the user's banking application with a pre-filled transfer form so approved invoices can be paid in a few clicks.

  • Zoomit digital pay slips

    Pay slips are delivered to the same inbox, with automatic notifications when a new document is available.

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