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Apple

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    EU opens antitrust investigation into Apple

    Investigation

    The European Commission opened an antitrust investigation into Apple, stating that Apple's restrictions could distort competition for music streaming services on Apple devices. The inquiry followed complaints about App Store rules and fees. The investigation concerns the competitive effects of Apple's practices in the music streaming market on its devices, as assessed by the European Commission.

    Company response

    • Denial — Apple

      苹果公司则对欧盟委员会的调查提出批评,该公司发表声明称:“令人失望的是,欧盟委员会正在推进少数几家公司的无端投诉,而这些公司只是想‘免费搭车’,不想像其他所有人一样遵守同样的规则。”

    Source excerpt

    • 苹果公司则对欧盟委员会的调查提出批评,该公司发表声明称:“令人失望的是,欧盟委员会正在推进少数几家公司的无端投诉,而这些公司只是想‘免费搭车’,不想像其他所有人一样遵守同样的规则。”
    • 除了苹果应用商店之外,欧盟还启动了另一项调查,主要涉及Apple Pay如何在商家的应用程序和网站上应用,以及禁止竞争对手介入支付系统的使用条款。
    • 据悉,欧盟反垄断机构已正式开启两项调查,以评估苹果支付(Apple Pay)及应用商店(App Store)是否违反欧盟竞争法。欧盟委员会表示,调查将涉及苹果公司强制应用开发商使用“应用内购买系统”,以及该公司禁止应用开发商向用户告知应用之外更便宜的购买渠道。
  2. 2020

    Apple takes legal action against Prepear over its logo

    Lawsuit filed

    In 2020, Prepear said that Apple was taking legal action over its pear logo, arguing that the logo was too similar to Apple's logo and could harm Apple's brand. Prepear's founder said the company was facing a lawsuit. The dispute centered on the alleged similarity between the two logos and Apple's concern about harm to its brand.

    Prepear said Apple was taking legal action over its pear logo, arguing that it was too similar to Apple's logo and could harm Apple's brand. Prepear's founder said the company was facing a lawsuit.

    Source excerpt

    • 据外媒 iPhone in Canada报道,由于应用Prepear logo的关系,苹果正对其开发者采取法律行动。
    • 该公司在Instagram上发文称,苹果“决定反对并追讨我们小企业的商标,称我们的梨logo跟他们的苹果logo太接近,而这可能会损害到他们的品牌”。
    • 苹果公司的法院文件指出,由于Prepear与苹果采取了“相同和/或高度类似的产品和服务”,并拥有和“电脑软件、包括医疗健康、营养、一般保健和社交网络相关的服务”,因此一个膳食计划服务app可能会“在苹果和苹果商标自然的扩展使用范围之内”,也就是说,消费者可能会看到Prepear的logo,并假设这个食谱App是苹果公司的产品,因为这像是苹果会做出来的东西。
  3. 2020

    Microsoft Office for Mac vulnerability disclosed

    Issue disclosure

    A researcher reported a vulnerability in Microsoft Office for Mac that could allow an attacker to gain access to a Mac. According to the report, the vulnerability was fixed in the latest Office for Mac and macOS Catalina 10.15.3 versions, while users who do not update regularly may remain affected.

    A researcher reported that a vulnerability in Microsoft Office for Mac could allow an attacker to gain access to a Mac. The article says the vulnerability was fixed in the latest Office for Mac and macOS Catalina 10.15.3 versions, while users who do not update regularly may remain affected.

    Company response

    • Remediation — Microsoft

      这一漏洞已在最新版Office for Mac和macOS Catalina 10.15. 3 中修复

    Source excerpt

    • 这一漏洞已在最新版Office for Mac和macOS Catalina 10.15. 3 中修复,但仍会影响不定期更新软件的用户。
    • 前美国国家安全局黑客Patrick Wardle发现了微软Office 的Mac版本存在的一个安全漏洞,可导致黑客控制整台Mac电脑。
  4. 2020

    Apple disputes Shanghai Zhizhen's Siri patent allegations

    Company response

    Apple issued a statement responding to patent allegations from Shanghai Zhizhen concerning its Siri technology. According to the statement, Apple said Siri did not contain the features covered by the patent and cited an independent assessment concluding that Apple had not infringed Shanghai Zhizhen's technology. Apple also said it was disappointed that Shanghai Zhizhen had brought another lawsuit and that it would present the facts to the court. The statement did not specify the outcome of the dispute.

    In a statement, Apple said Siri did not contain the features covered by the patent and cited an independent assessment concluding that Apple had not infringed Shanghai Zhizhen's technology. Apple also said it was disappointed that Shanghai Zhizhen had brought another lawsuit and that it would present the facts to the court.

    Company response

    • Denial — Apple

      Siri不包含其专利包括的特征,该专利与游戏和即时消息有关。

    Source excerpt

    • 经最高人民法院认证的独立鉴定机构也得出结论,苹果并未侵犯小i机器人的技术。
    • 据新浪科技报道称,针对上海智臻智能网络科技股份有限公司(简称“上海智臻”)起诉苹果公司Siri产品侵权并索赔100亿一事,苹果公司今日发来声明称,Siri不包含其专利包括的特征,该专利与游戏和即时消息有关。案件已经进行了8年,苹果公司对小i机器人提起再一个诉讼感到失望。
  5. 2020

    Email reveals Apple offered Amazon Prime Video a lower App Store commission

    Issue disclosure

    A publicly disclosed email showed that an Apple executive offered Amazon a 15% subscription fee for bringing Prime Video to the App Store, below Apple's stated usual 30% rate. The report said this appeared to conflict with Apple's public position of treating developers equally.

    Source excerpt

    • 这封电子邮件表明,针对 App Store 应用商店,大公司可以与苹果商讨更好的合作条款。显然,这与苹果的公开立场相矛盾,即所有应用在其平台上都得到平等对待。
    • 而众议院反垄断小组委员会周三公布的一封电子邮件显示,为了吸引这项应用,苹果的一名高管向亚马逊承诺只收取 15% 的订阅费(应用内购买),低于苹果通常对大多数应用内购买收取的 30% 的费用。
    • The European Commission is conducting an antitrust investigation into Apple’s App Store policies.
  6. 2020

    Apple terminates Epic Games' App Store developer account

    Issue disclosure

    Apple terminated Epic Games' App Store developer account amid a dispute between the two companies over App Store fees and rules. The termination prevented Epic Games from submitting new apps or updates to the App Store. It also prevented purchases of Fortnite through Apple's payment system.

  7. 2020

    Court issues temporary order in Apple–Epic Games dispute

    Ruling

    In the dispute between Apple and Epic Games, Judge Yvonne Gonzalez Rogers issued a temporary restraining order blocking Apple from revoking Epic Games' developer account, while allowing Apple to continue barring Fortnite from its app store on the stated grounds that it violated relevant rules.

    Source excerpt

    • 针对苹果公司与《堡垒之夜》开发商Epic Games之间的纠纷,法官伊冯·冈泽雷兹·罗杰斯(Yvonne Gonzelez Rogers)今日通过一项临时限制令,阻止了苹果撤销Epic Games开发者账户的行动。
    • 与此同时,法官也裁定,苹果可以继续禁止《堡垒之夜》进入其应用商店,因为它违反了相关规定。
  8. 2020

    FTC prepares tentative consent order with Apple Korea

    Settlement

    South Korea's Fair Trade Commission said it had prepared a tentative agreement with Apple Korea under which Apple pledged 100 billion won and agreed to changes to its business practices. The agreement was not yet final: the FTC said it would gather stakeholder opinions and consult relevant authorities before deliberating.

    South Korea’s Fair Trade Commission said it had prepared a tentative agreement with Apple Korea under which Apple pledged 100 billion won and agreed to changes to its business practices. The agreement was not yet final: the FTC said it would gather stakeholder opinions and consult relevant authorities before deliberating.

    Stated objective. Correct its business practices in South Korea

    Company response

    • Remediation — Apple

      Apple has pledged 100 billion won ($84 million) to correct its business practices in South Korea by sharing advertising costs with mobile carriers and by supporting small and medium-sized enterprises, the antitrust watchdog said Monday.

    Source excerpt

    • The Fair Trade Commission said it had prepared a tentative agreement through consultations with Apple Korea after the US tech giant applied for a consent order June 4.
    • Apple has pledged 100 billion won ($84 million) to correct its business practices in South Korea by sharing advertising costs with mobile carriers and by supporting small and medium-sized enterprises, the antitrust watchdog said Monday.
    • The consent order initiated a process to close an FTC case against Apple by voluntarily agreeing to take corrective action.
  9. 2020

    Apple responds to Epic’s criticism

    Company response

    In August 2020, after Epic criticized Apple over its plan to cut off Epic’s developer account and access to iOS and Mac development tools, Apple issued a statement. Apple said that Epic had caused the situation and that it would not make an exception for Epic. The dispute centered on Apple’s plan to terminate Epic’s developer account and its access to the development tools, and Apple’s response framed the situation as one of Epic’s own making while stating that no exception would be made.

    Apple issued a statement after Epic criticized Apple over its plan to cut off Epic’s developer account and access to iOS and Mac development tools. Apple said Epic had caused the situation and that it would not make an exception for Epic.

    Company response

    • Denial — 苹果公司

      苹果表示此次的事件是由Epic方面一手造成的

    Source excerpt

    • 就在Epic谴责苹果将切断他们的开发者账户以及IOS和Mac开发工具之后,苹果公司也对此事发布了声明。
    • 苹果表示此次的事件是由Epic方面一手造成的,并且其实很容易进行补救。苹果公司也不会为了Epic一家进行破例。
  10. 2020

    European Commission appeals Apple tax ruling

    Lawsuit filed

    The European Commission announced that it was appealing a court ruling that said Apple did not have to repay €13 billion in back taxes to Ireland. The Commission argues that the ruling contained errors of law; the appeal is before the European Court of Justice.

    Source excerpt

    • The Commission's legal battle against the tech giant and Ireland dates back to 2016. It argues the low tax rate Apple pays Dublin amounts to state aid.
    • Brussels announced on Friday it is appealing a court ruling that said Apple did not have to repay €13 billion in back taxes to Ireland.
    • For this reason, the Commission is bringing the matter before the European Court of Justice,
  11. 2020

    Apple apologizes for Siri police-station error

    Company response

    Apple issued an apology after its Siri voice assistant recommended police departments in response to a user query about terrorists. The company stated that it had fixed the issue and apologized for the error. The incident, reported on September 24, 2020, involved Siri directing users to police departments when asked about the location of terrorists. Apple did not provide further details on the cause of the glitch or the specific fix implemented. The apology followed public attention to the malfunction, which misdirected users seeking information about terrorists to law enforcement agencies instead.

    After Siri recommended police departments in response to a query about terrorists, Apple said it had fixed the issue and apologized for the error.

    Company response

    • Apology — Apple

      The issue has been fixed, and we apologize for the error.

    Source excerpt

    • Apple has come under fire after its virtual assistant, Siri, recommended police stations when asked about the location of terrorists, and the Cupertino, Calif., company has since apologized for the error.
    • The issue has been fixed, and we apologize for the error.
    • Apple CEO Tim Cook penned an open letter to all Apple customers to apologise for Maps’ problems, saying he was “extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.”
  12. 2020

    Apple wins appeal against EU tax ruling

    Ruling

    In 2020, Apple won its appeal against a 2016 European Union ruling. The earlier ruling had found that Ireland provided €13bn in illegal tax benefits to the company. The appeal outcome reversed that finding. The event concerns a dispute over tax benefits granted by Ireland to Apple and the European Union's 2016 decision on the matter.

    Source excerpt

    • AAPL -0.14% APPL) on Wednesday won its appeal against a 2016 European Union ruling that found Ireland had provided €13bn (£11.7bn, $14.7bn) in illegal tax benefits to the technology giant.
    • Ierland heeft zijn procedure gewonnen tegen het besluit van de Europese Commissie dat het land Apple illegale staatssteun heeft verleend door middel van voorafgaande fiscale rulings. Het Gerecht van de EU wees de door Ierland en Apple ingestelde beroepen toe en zei dat de Commissie niet heeft aangetoond dat Apple een oneerlijk voordeel heeft gekregen ten opzichte van andere bedrijven.
  13. 2020

    Italy fines Apple over advertising and commercial practices

    Fine or penalty

    In a controversy noted in Apple's brand history, Italy's Competition Authority fined Apple 10 million euros over promotional messages concerning the water resistance of several iPhone models. The authority described the issue as misleading advertising and commercial practices. The event was reported on November 30, 2020, with the source describing the penalty as a fine of 10 million euros imposed in Italy over misleading practices.

  14. 2020

    Apple says internal investigation found no wrongdoing

    Company response

    In November 2020, after Apple security chief Thomas Moyer was charged in an alleged bribery scheme involving concealed-carry permits, Apple stated that it had conducted an internal investigation and found no wrongdoing. The company's position was that its review did not identify misconduct in connection with the matter. The statement was reported in coverage of the case, which concerned allegations that concealed-carry permits were obtained through bribery. Apple's response focused on the results of its internal review rather than on the charges themselves.

  15. 2020

    U.S. Justice Department files antitrust lawsuit against Google

    Lawsuit filed

    The U.S. Justice Department filed an antitrust lawsuit against Google concerning agreements under which Google paid to make its search engine the default on phones and other mobile-device browsers. The Department alleged that these agreements restricted competition. Google stated that the lawsuit had serious flaws. The event was reported in connection with Apple, as the agreements involved making Google's search engine the default on mobile devices.

    Company response

    • Denial — Google

      Google隨後發聲明指出,司法部的訴訟有嚴重缺陷。

    Source excerpt

    • 美國司法部在當地時間20日正式向Google提起反壟斷訴訟,可說是近二十幾年來規模最大。
    • Google隨後發聲明指出,司法部的訴訟有嚴重缺陷。
    • 美國司法部在訴訟中特別關注了蘋果和Google之間達成的協議,稱該協議「在相當長一段時間內剝奪了Google搜尋業務的競爭對手一個重要的分銷管道。」
  16. 2020

    Apple responds to criticism over App Store privacy labels

    Company response

    In December 2020, WhatsApp criticized Apple over the handling of new App Store privacy-label rules, alleging that the rules were applied inconsistently. In response, Apple said that its own apps would follow the same new App Store privacy-label rules. The dispute centered on the privacy labels introduced for the App Store and on whether Apple's own applications would be held to the same requirements as third-party apps. Apple's statement addressed that question by confirming that its apps would be subject to the same rules.

    Apple said its own apps would follow the same new App Store privacy-label rules after WhatsApp criticized Apple for allegedly applying the rules inconsistently.

    Company response

    • Clarification — Apple

      为此苹果今天做出回应,表示自己应用程序也要遵循相同的新规。

    Source excerpt

    • 不过在新规出台之后,Facebook 针对 WhatsApp 发表质疑,认为苹果对“营养标签”施行双重标准。WhatsApp 在标签中所显示的信息让消费者误认为比苹果自家的 Messages 应用收集更多信息,从而处于竞争劣势。为此苹果今天做出回应,表示自己应用程序也要遵循相同的新规。
  17. 2020

    Euroconsumers filed Batterygate lawsuits against Apple in Spain and Belgium

    Lawsuit filed

    Euroconsumers filed class-action lawsuits against Apple in Spain and Belgium. The suits allege that Apple's iPhone performance-limiting measures amounted to planned obsolescence and unfair and misleading commercial practices; these are allegations, not a determination of wrongdoing.

    Stated objective. Seek 60 million euros in damages on behalf of Italian consumers.

    Company response

    • Denial — Apple

      Apple said in an email that it had never done anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.

    Source excerpt

    • The lawsuits cover owners of iPhone 6, 6 Plus, 6S and 6S Plus and alleges Apple engaged in unfair and misleading commercial practices.
    • A group of EU consumers has filed class-action lawsuits against Apple in both Spain and Belgium over the iPhone slowdown scandal, more commonly known as 'batterygate'.
    • The suits allege that measures included in iOS by Apple to limit performance in order to preserve battery amount to 'planned obsolescence.'
  18. 2020

    Roberto Escobar sues Apple over alleged FaceTime security vulnerability

    Lawsuit filed

    Roberto Escobar sued Apple for $2.6 billion, alleging that a person hacked his iPhone and found his address through FaceTime, despite an assurance that the iPhone X was secure. The allegations are reported in the lawsuit and are not established as findings.

    Source excerpt

    • In the suit, Roberto says he conducted his own investigation after receiving the letter, and found his iPhone had been compromised due to a FaceTime vulnerability.
    • The notorious Colombian kingpin's bro, Roberto, is suing Apple for a whopping $2.6 BILLION, claiming someone hacked his smartphone and found his address through FaceTime, even though he claims an Apple employee assured him the iPhone X was the most secure on the market.
    • Roberto 称自己的 iPhone X 被黑客入侵并导致物理地址泄露。
  19. 2020

    Court finds Corellium's use of iOS to be fair use

    Ruling

    In Apple's copyright lawsuit against Corellium, the court found that Corellium had established fair use and that its use of iOS in connection with the Corellium Product was permissible. The article reports that Corellium won this step in the legal dispute.

    Source excerpt

    • "Weighing all the necessary factors, the Court finds that Corellium has met its burden of establishing fair use," Judge Smith wrote Tuesday's order. "Thus, its use of iOS in connection with the Corellium Product is permissible."
    • Corellium, a mobile device company that supports iOS, this week won a significant victory in its legal battle against Apple.
    • Apple’s lawsuit had alleged that Corellium illegally replicated the iOS operating system and its applications.
  20. 2020

    Court allows Apple shareholders to pursue lawsuit over demand statements

    Ruling

    A U.S. district judge ruled that Apple shareholders could sue over CEO Tim Cook's statements about strong iPhone demand at a November 1, 2018 analyst call. The lawsuit alleges that Apple concealed a decline in iPhone demand in China; the cited report describes the ruling as allowing the claim to proceed, not as a finding on the allegation.

    Source excerpt

    • 这起指控苹果隐瞒iPhone需求减少的诉讼,是由密歇根州一项养老基金计划——罗斯维尔市雇员退休系统(City of Roseville Employees’ Retirement System)——发起的。
    • 美国地方法官伊冯娜·冈萨雷斯·罗杰斯(Yvonne Gonzalez Rogers)于本周二晚间裁定,苹果股东可以就首席执行官蒂姆·库克(Tim Cook)在2018年11月1日分析师电话会议上吹嘘iPhone强劲需求的言论提起诉讼。
    • 当地时间周二,一名法官裁定,苹果必须面对一项诉讼的部分内容,该公司被控在2018年秋季以欺诈手段隐瞒了iPhone需求的疲软。