Comarch
A Polish multinational software company and systems integrator providing enterprise, telecommunications, finance, public-sector, and digital-compliance solutions.
Last updated August 31, 2026
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Overview
Comarch is a Polish multinational software company and systems integrator headquartered in Kraków. Founded in 1993 by computer scientist and AGH University of Science and Technology lecturer Janusz Filipiak, the company developed from a Kraków technology venture into an international provider of sector-specific enterprise software, cloud services, managed services, and IT consulting. Its name is derived from the expression “computer architecture.” The company serves telecommunications operators, financial institutions, retailers, manufacturers, service companies, healthcare organizations, and public administrations. Its portfolio covers enterprise resource planning, customer relationship management, electronic data interchange, electronic invoicing, billing, loyalty management, business intelligence, cybersecurity, IT architecture, outsourcing, cloud computing, electronic communications, and sector-specific operational systems. Comarch is particularly associated with the integration and management of business documents and data, including B2B and B2G compliance processes in more than 60 countries. Comarch’s communications business supplies business-support and operational-support systems for telecommunications and other communications infrastructure. These solutions address billing, charging, customer management, network operations, service orchestration, and related processes. The company has reported customers and deployments involving international operators including Deutsche Telekom, Vodafone, Orange, e&, KPN, du, and LG U+. Another important area is electronic invoicing and EDI. Comarch operates as a Peppol Access Point and connects customers with national tax and e-invoicing environments such as Poland’s KSeF, France’s Chorus Pro, and Italy’s SDI. These services are intended to automate document exchange, tax compliance, procurement, and supply-chain processes for retail, manufacturing, and other sectors. The group also develops loyalty and engagement technology for telecommunications, retail, financial services, and travel. Its loyalty capabilities combine customer data, campaign management, marketing automation, predictive analytics, and artificial-intelligence-supported personalization. Other major activities include ERP software, CRM and sales-support tools, healthcare information systems, financial software, cloud infrastructure, security, consulting, and outsourcing. Comarch expanded internationally through subsidiaries and offices in Europe, the Americas, Asia, the Middle East, and Australia. The company opened operations in Chile and Spain in 2014, followed by entities or offices in Malaysia, Sweden, and Italy in 2015; Argentina, Colombia, and Peru in 2016; and Saudi Arabia in 2017. It has also grown through acquisitions and investments, including the acquisition of Esaprojekt, Geopolis, and a minority stake in the American loyalty-services company Thanks Again. Comarch was historically listed on the Warsaw Stock Exchange under the symbol CRM. In 2024, the company became part of the portfolio of CVC Capital Partners. Shareholders approved a delisting resolution in December 2024, and the Polish Financial Supervision Authority approved the withdrawal of the shares from trading. Comarch ceased to be a public company on 26 March 2025. The operating business remains active as an international enterprise-technology group.
History
Comarch was established in Kraków in 1993 by Janusz Filipiak, a computer scientist and academic associated with AGH University of Science and Technology. The business initially focused on software development and systems work, then broadened into a multinational technology group serving communications, finance, retail, public administration, healthcare, manufacturing, and other service industries. Its corporate name is a shortened combination associated with “computer architecture.” Over time, Comarch built a portfolio that combined proprietary software with consulting, implementation, integration, infrastructure, and managed services. Its enterprise activities came to include ERP, CRM, business intelligence, cloud services, cybersecurity, IT architecture, outsourcing, and electronic communications. The group also developed a strong specialization in document exchange and compliance, particularly EDI and electronic invoicing for business-to-business and business-to-government transactions. Telecommunications became one of the company’s defining verticals. Comarch Communications developed billing, customer-management, network, operational-support, and business-support solutions for communications providers. The division’s scope later extended to critical, satellite, logistics, and public-utility communications infrastructure. The company has identified major international operators among its customers and has received recognition from industry organizations and analysts, including TM Forum, Gartner, IDC, and Berg Insight. Comarch expanded outside Poland through a network of subsidiaries and operating companies. Offices in Chile and Spain were opened in 2014. In 2015, the group established operations in Malaysia, Sweden, and Italy. In 2016, it added entities in Argentina, Colombia, and Peru, followed by operations in Saudi Arabia in 2017. Its international structure subsequently covered much of Europe, North and South America, Asia, the Middle East, and Australia. Acquisitions and investments supported this expansion. On 27 April 2012, Comarch acquired 100% of Esaprojekt. On 4 April 2017, it acquired all shares in Geopolis. In 2015, it purchased 42.5% of Thanks Again LLC, an American company focused on loyalty programs and CRM. SoInteractive, an engagement and gamification provider, became an associated company. These transactions complemented Comarch’s existing capabilities in software, customer engagement, public-sector systems, and integration. The company has also used sponsorship and cultural partnerships to increase visibility. Its sports relationships have included the football club Cracovia, TSV 1860 Munich, Polonia Warsaw, Lille OSC, EVZ youth teams, and Royale Union Saint-Gilloise. It has sponsored mountaineer Andrzej Bargiel and supported cultural initiatives including the Last Night of the Proms, the St. Mary’s Organ Festival, and Nowa Huta Alternative. Comarch was listed on the Warsaw Stock Exchange under the ticker CRM for many years. In 2024, CVC Capital Partners became associated with the group as a portfolio owner. Shareholders approved a delisting resolution at an extraordinary general meeting on 8 December 2024. The Polish Financial Supervision Authority issued its relevant decision on 7 March 2025, and Comarch ceased to be a public company on 26 March 2025. The delisting changed its ownership and reporting context but did not end the operating business. The company continues to develop enterprise platforms in areas such as e-invoicing, EDI, ERP, CRM, loyalty management, communications, cloud, healthcare, and financial services. Its strategic direction increasingly emphasizes automation, analytics, artificial intelligence, regulatory connectivity, and recurring software and managed-service relationships. The supplied reference material also describes a 2025 reporting focus on AI-oriented software and operational efficiency, although detailed financial information is omitted here because the available material does not provide a directly verifiable primary source URL for those figures.
- 2025
Removal from the Warsaw Stock Exchange
[1]Comarch ceased to be a public company on 26 March 2025 following regulatory approval.
- 2024
CVC ownership and delisting resolution
[1]Comarch became part of CVC Capital Partners’ portfolio, while shareholders approved a resolution supporting delisting.
- 2017
Geopolis acquisition and ZUS contract
[1]Comarch acquired Geopolis and won a tender to maintain the KSI system for Poland’s Social Insurance Institution.
- 2016
South American expansion
[1]Companies in Argentina, Colombia, and Peru joined the group’s international network.
- 2015
New operations and Thanks Again investment
[1]Comarch established operations in Malaysia, Sweden, and Italy and acquired 42.5% of Thanks Again LLC.
- 2014
Expansion into Chile and Spain
[1]The group opened offices in Chile and Spain as part of its international expansion.
- 2012
Esaprojekt acquisition
[1]Comarch purchased 100% of Esaprojekt shares.
- 1993
Comarch was founded in Kraków
[1]Janusz Filipiak founded Comarch as a Polish software and technology company.
Products and positioning
An international enterprise-technology provider positioned between packaged software vendor and systems integrator, emphasizing industry-specific platforms, regulatory compliance, data integration, and implementation and managed-service expertise.
Enterprise resource planning
Comarch ERP
Comarch ERP is the group’s family of enterprise resource-planning products for managing finance, accounting, sales, purchasing, inventory, production, and related business processes. The portfolio is aimed at organizations that need integrated operational data and may be delivered with implementation, integration, cloud, and managed-service support.
Telecommunications software · 1993
Comarch Communications
Comarch Communications provides software for communications-service providers and other infrastructure operators. Its capabilities include billing, charging, customer and service management, network operations, orchestration, and support for critical, satellite, logistics, and utility communications. The division serves the telecommunications vertical internationally.
Electronic data interchange and tax compliance
Comarch EDI and e-Invoicing
This portfolio automates the exchange, validation, routing, archiving, and compliance processing of business documents. Comarch supports B2B and B2G workflows and operates as a Peppol Access Point, with integrations for national environments including KSeF in Poland, Chorus Pro in France, and SDI in Italy.
Customer loyalty and engagement
Comarch Loyalty Management
Comarch Loyalty Management supports loyalty-program design, customer data management, rewards, campaign execution, marketing automation, analytics, and personalization. It is marketed to telecommunications, retail, finance, and travel organizations and incorporates predictive and artificial-intelligence-supported capabilities.
Customer relationship management
Comarch CRM
Comarch CRM and sales-support products help organizations manage customer information, sales activity, service interactions, marketing processes, and engagement programs. They are offered as part of Comarch’s broader sector solutions and can be connected with ERP, loyalty, billing, analytics, and communication systems.
Cloud and managed IT services
Comarch Cloud
Comarch Cloud encompasses cloud infrastructure, hosting, application delivery, security, integration, and managed services. It supports customers that want to deploy Comarch applications or broader enterprise workloads with outsourced infrastructure and operational assistance.
Marketing campaigns
- 2024Andrzej Bargiel and Hic Sunt Leones sponsorship
International
Comarch sponsored ski mountaineer and Himalayan climber Andrzej Bargiel and expeditions organized under the Hic Sunt Leones project, linking the brand with high-altitude exploration and endurance.
Outcome. The sponsorship supported Bargiel’s high-altitude expeditions, including the Everest Ski Challenge.
- 2019Lille OSC sponsorship
France · Europe
Comarch became a sponsor of French football club Lille OSC as part of its European brand-visibility and sports-marketing activity.
Outcome. The partnership expanded Comarch’s visibility in the French and broader European markets.
- 2001Cracovia sponsorship
Poland
Comarch began sponsoring Kraków football club Cracovia, creating a long-running association between the technology company and a prominent local sports institution.
Outcome. The sponsorship continued for many years and was reported as running through 2026.
Brand decisions
2024
Approve withdrawal from stock-exchange tradingStrategyBackground
Following the ownership transition involving CVC Capital Partners, Comarch’s shareholders considered a move away from public-market status.
Action taken
An extraordinary general meeting approved a resolution to delist Comarch shares.
Aftermath
The Polish Financial Supervision Authority approved the withdrawal, and Comarch was delisted on 26 March 2025.
2017
Acquire GeopolisM&ABackground
Comarch pursued additional Polish software capabilities relevant to public-sector and geographic-information activities.
Action taken
The company acquired 100% of Geopolis.
Aftermath
Geopolis joined the Comarch Group.
2015
Invest in Thanks AgainM&ABackground
Comarch aimed to strengthen its international loyalty-management and CRM activities.
Action taken
Comarch acquired 42.5% of Thanks Again LLC.
Aftermath
The investment expanded Comarch’s presence in American loyalty and customer-engagement services.
2012
Acquire EsaprojektM&ABackground
Comarch sought to expand its Polish systems-integration and consulting capabilities.
Action taken
The company acquired 100% of Esaprojekt.
Aftermath
Esaprojekt became part of the Comarch Group.
Recent events
- Unconfirmed
Reported
Mashreq implements Comarch wealth management system[3]
Mashreq implemented a system from Comarch for its wealth management services. The first stage of the project, including reporting automation and investment propositions, has been completed.
Reported
ENOC launches Yes rewards program[4]
ENOC launched its Yes rewards program with retail, dining and service partners. Consumers can earn and redeem points across the network of more than 50 partners.
Reported
Comarch supports FordPass Rewards[5]
Comarch announced that it is assisting Ford in delivering and developing FordPass Rewards, the loyalty arm of FordPass.
Reported
Comarch receives Best Innovation in the Supplier category award[6]
Comarch announced it received the Best Innovation award in the Supplier category at the Loyalty & Awards conference in Vancouver. The award recognized its AI and machine-learning functionalities used to prevent and detect loyalty fraud.
Sources6 sources
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