Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Facebook responds to Kevin Sorbo's censorship claims
Company response
Facebook responded to Kevin Sorbo's claim that the platform removed his page without explanation. A spokesperson said Facebook removed the page for repeatedly sharing debunked claims about coronavirus or vaccines, and said the account had received two notices to remove posts before removal.
Company response
Clarification — Facebook
In a statement provided to Fox News, a Facebook company spokesperson said that Sorbo’s account was removed from the platform over posts he made about the coronavirus and vaccine.
Source excerpt
"We removed Kevin Sorbo’s Page for repeatedly sharing debunked claims about the coronavirus or vaccines," the statement reads.
Facebook responded to Kevin Sorbo’s claims that the social media site removed his page without any explanation.
But a Facebook spokesperson that per its policy, Sorbo’s account was notified twice that it had 48 hours to remove posts that promoted alleged misinformation prior to its policy change.
2021
Muslim Advocates sues Facebook over content-moderation statements
Lawsuit filed
Muslim Advocates filed a consumer protection lawsuit against Facebook and executives, alleging that statements about removing hateful and violent content misled people about Facebook's efforts to combat anti-Muslim bigotry. The article reports the allegations, not a court determination.
Source excerpt
The suit alleges that statements made by the executives about the removal of hateful and violent content have misled people into believing that Facebook is doing more than it actually is to combat anti-Muslim bigotry on the world's largest social network.
Frustrated with what it sees as a lack of progress, Muslim Advocates on Thursday filed a consumer protection lawsuit against Facebook, Zuckerberg and Sandberg, among other executives, demanding the social network start taking anti-Muslim activity more seriously.
The lawsuit, which was filed in District of Columbia Superior Court in Washington, alleges that Facebook, Chief Executive Mark Zuckerberg, Chief Operating Officer Sheryl Sandberg, and other executives violated the district’s consumer protection law through their statements about removing rule-breaking content.
2020
House Judiciary Committee questions tech CEOs in market-power investigation
Investigation
The House Judiciary Committee questioned the CEOs of Amazon, Apple, Facebook and Google at a hearing held as part of an investigation into their companies' potential anticompetitive behavior. The hearing was part of the committee's market-power investigation into the four technology companies. The source report describes the session as a congressional hearing over anticompetitive behavior at which the chief executives of the four firms were questioned.
Source excerpt
On Wednesday, lawmakers questioned four tech CEOs about the market power of their companies. The nearly six-hour hearing was conducted by the House Judiciary Committee as part of an investigation into the potential anticompetitive behavior of Amazon, Apple, Facebook, and Google.
2020
Wissam Al Mana seeks injunction against Facebook over alleged crypto scam
Lawsuit filed
Wissam Al Mana sought an injunction from the High Court against Facebook over concerns that his likeness was used to promote a cryptocurrency product he considers a scam. The article says he sought the injunction the previous week; the source does not specify the exact filing day.
Source excerpt
A Qatari billionaire and former wife of pop-star Janet Jackson is suing Facebook’s Dublin office over concerns that his likeness was used to push a cryptocurrency product, which he considers a scam.
2020
IRS sues Facebook over unpaid taxes
Lawsuit filed
The US Internal Revenue Service sued Facebook for $9 billion in unpaid taxes, alleging that Facebook undervalued intellectual property it sold to a subsidiary and thereby reduced its US tax bill. Facebook said it stood behind the 2010 transaction and disputed the IRS's valuation.
Company response
Denial — Meta
this suit is without merit and we will defend ourselves vigorously
Denial — Facebook
A Facebook spokesperson said in a statement the company "has been cooperating with the DOJ in its review of this issue and while we dispute the allegations in the complaint, we cannot comment further on pending litigation."
Source excerpt
The US Internal Revenue Service (IRS) has sued Facebook for $9 billion in unpaid taxes, alleging that the social networking giant undervalued the intellectual property it sold to the subsidiary, thereby dodging billions in taxes.
In a statement given to The Verge, Facebook’s Berti Thomson said the company “stand[s] behind” the 2010 transaction.
Attorney General Bob Ferguson filed a campaign finance lawsuit today against Facebook for selling Washington state political ads without maintaining information for the public as required by Washington state campaign finance law.
2020
Facebook pledges privacy upgrades
Company response
In a controversy note concerning Facebook, the company's privacy practices drew attention when Mark Zuckerberg promised privacy upgrades for Facebook users. The pledge was made as the company sought to address ongoing privacy concerns. The event was reported on January 30, 2020. The source material links the pledge to a $550 million facial recognition settlement, but no further details, outcomes, or additional allegations are provided in the available event fields.
Mark Zuckerberg promised Facebook users privacy upgrades as the company sought to address ongoing privacy concerns.
Stated objective. Address ongoing privacy concerns dogging the company.
Company response
Remediation — Facebook
Mark Zuckerberg has promised Facebook users privacy upgrades
Source excerpt
Mark Zuckerberg has promised Facebook users privacy upgrades, as the founder seeks to address ongoing privacy concerns dogging the company.
Facebook announced on 14 May it would defend its compliance with the EU’s privacy laws after the Irish High Court gave the go-ahead to an investigation by the Irish Data Protection Commission (IDPC) and rejected Facebook’s challenge to the inquiry that could lead to a ban on Facebook's data transfers from the European Union to the United States.
We look forward to defending our compliance to the IDPC, as their preliminary decision could be damaging not only to Facebook, but also to users and other businesses,
2020
Facebook reaches $550 million settlement in principle
Settlement
Facebook said it reached a $550 million settlement in principle in a lawsuit alleging that it illegally collected and stored millions of users' biometric data without their consent. The plaintiffs planned to seek preliminary approval from the district court.
Source excerpt
In a statement, law firms Edelson, Robbins Geller and Labaton Sucharow said the plaintiffs will ask the district court to give preliminary approval for the settlement.
Facebook Inc said on Wednesday it reached a $550 million settlement in principle related to a lawsuit that claimed it illegally collected and stored biometric data for millions of users without their consent.
the terms of the settlement require Facebook to obtain full consent from Illinois consumers before collecting biometric information going forward
2020
EFF reports Ring app data sharing with third parties
Issue disclosure
The Electronic Frontier Foundation reported that its investigation of Ring's Android app found personally identifiable customer information being sent to third-party analytics and marketing companies. Ring said it uses third-party service providers to evaluate app use and stated that it limited the amount of data shared.
Company response
Clarification — Ring
In a statement to Gizmodo, the Amazon-owned home security and the smart home company said it limited the amount of data it shared.
Source excerpt
In a statement to Gizmodo, the Amazon-owned home security and the smart home company said it limited the amount of data it shared.
An investigation of the Ring doorbell app for Android discovered that four main analytics and marketing companies - including Facebook and Google -- were receiving information such as the names, private IP addresses, mobile network carriers, persistent identifiers, and sensor data on the devices of paying customers.
The EEF said that Ring has exhibited a pattern of behaviour that attempts to mitigate exposure to criticism and scrutiny while benefiting from the wide array of customer data available to them.
2020
Facebook sues LeadCloak founder over alleged ad-review evasion
Lawsuit filed
Facebook announced that it filed a lawsuit against Basant Gajjar, alleging that LeadCloak helped scammers run deceptive ads by selling software designed to circumvent Facebook and Instagram's ad-review systems. The allegations are not presented as a court determination.
Stated objective. Facebook said the suit would further its efforts to identify LeadCloak's customers and take additional enforcement actions against them.
Company response
Remediation — Facebook
In addition to the lawsuit, Facebook said it has taken technical enforcement measures against Leadcloak and accounts that "we've determined have used their software, including disabling personal and ad accounts on Facebook and Instagram".
Source excerpt
Gajjar operated under the name 'LeadCloak' and provided ad-cloaking software designed to push fake news and scams related to COVID-19, cryptocurrency, pharmaceuticals, diet pills and fake news pages.
In addition to the lawsuit, Facebook said it has taken technical enforcement measures against Leadcloak and accounts that "we've determined have used their software, including disabling personal and ad accounts on Facebook and Instagram".
Gajjar operated under the name �LeadCloak’ and provided ad-cloaking software designed to push fake news and scams related to COVID-19, cryptocurrency, pharmaceuticals, diet pills and fake news pages.
2020
Tuned data may be used for ad targeting
Issue disclosure
A controversy note concerning Facebook centers on the company's Tuned app. According to reporting, data that users enter in Tuned can be used for ad targeting under Facebook's data rules. The report describes this practice as permitted by the platform's data policies, linking the app's user-entered information to advertising purposes. The note is limited to what the source states about Tuned and Facebook's data rules; it does not describe any additional outcomes, responses, or allegations beyond that reported connection between user data and ad targeting.
The article reports that data users enter in Tuned can be used for ad targeting under Facebook's data rules.
Source excerpt
The data that the users will enter for Tuned can be used for ad targeting.
This is because Tune will follow Facebook’s data rules, The Verge reports.
2020
VOIP-Pal sues Facebook over WhatsApp patent claims
Lawsuit filed
VOIP-Pal filed a patent-infringement complaint against Facebook and other parties, alleging that Facebook infringed its patent through the WhatsApp platform. The complaint was filed in the Texas Western District Court. The filing identifies WhatsApp as the platform through which the alleged infringement occurred and names Facebook among the defendants in the action.
Source excerpt
The plaintiff alleges that Facebook has infringed on its patent via Facebook’s WhatsApp messaging service
VOIP-Pal has filed a complaint against Facebook, et al. for patent infringement.
Hubbard has filed suit in a Minnesota U.S. district court alleging "trademark infringement, trademark dilution, and unfair competition," citing its REELZ® cable/satellite video service, which is also available on computers, smart TV's and other devices, it points out.
2020
Zoom updates iOS app to stop data sharing with Facebook
Company response
In a controversy involving Facebook, an analysis reported that Zoom's iOS app was sharing user information with Facebook. In response, Zoom issued an app update to stop sending private data to Facebook. Zoom stated that it had removed Facebook's SDK from its iOS client. The event centered on the data-sharing practice identified by the analysis and the subsequent app update by Zoom.
After an analysis reported that Zoom's iOS app was sharing user information with Facebook, Zoom issued an app update to stop sending private data to Facebook. Zoom said it removed Facebook's SDK from its iOS client.
Stated objective. Prevent the app from sending unnecessary device data to Facebook.
Company response
Remediation — Zoom
Zoom has now issued an update to its iOS app to stop sending confidential and private data to Facebook.
Remediation — Zoom
The company thus removed the Facebook SDK in iOS and reconfigured the feature that still allows users to use the login with Facebook via their browser.
Source excerpt
The problem, specific to Zoom's iOS app, involved sending device data to Facebook, even for users who didn't have a Facebook account.
Zoom users on iOS should now update their app to the latest version (4.6.9), which gets rid of the data-collecting Facebook SDK
A detailed analysis found that Zoom was connecting with Facebook's Graph API for data-sharing and was sending the device's model, OS, time zone, city, carrier, hardware details and its unique advertiser identifier to the analytics tool.
2020
Nigerian court orders Facebook to pay damages in trademark case
Ruling
A federal High Court in Lagos ordered Facebook Incorporated and Facebook Ireland Limited to pay N10 million in damages to Nigerian firm Double Paws Enterprise for unlawfully interfering with its trademark use, and issued a perpetual injunction against further interference. Facebook's defendants alleged that the plaintiff's account had been blocked because of contractual breaches.
Source excerpt
Justice Ayokunle Faji, while delivering the judgment at the weekend, also ordered a perpetual injunction restraining the social media firm from interfering with the plaintiff’s statutory rights under the Trademark Act.
Defending the suit, the defendants alleged that the plaintiff’s account was blocked as a result of several contractual breaches, which allegedly contravened the Statement of Rights and Responsibility (SRR) entered by the parties at the time of opening the Facebook accounts.
A federal High Court, Lagos has ordered Facebook Incorporated and Facebook Ireland Limited to pay N10 million to a Nigerian firm, Double Paws Enterprise, as damages for unlawfully interfering with the use of the firm’s trademark.
2020
Facebook faces backlash over coronavirus posts flagged as spam
Public backlash
Users complained that Facebook had flagged COVID-19-related posts as spam. Facebook vice president Guy Rosen said the error was caused by a bug in the anti-spam system; he later said the incorrectly removed posts had been restored.
Company response
Remediation — Facebook
In a follow-up tweet, Rosen added that Facebook has restored all the posts that were incorrectly removed.
Source excerpt
Facebook has been flagging posts related to the COVID-19 as spam, The Verge reports after discovering user complaints on Twitter.
Facebook's vice president of integrity, Guy Rosen, has since confirmed that the error was due to a bug in the company's anti-spam system.
In a follow-up tweet, Rosen added that Facebook has restored all the posts that were incorrectly removed.
2020
Australian commissioner files privacy lawsuit against Facebook
Lawsuit filed
Australia's information commissioner filed a lawsuit against Facebook in the Federal Court, alleging that Facebook committed serious or repeated interferences with privacy under Australian law. The lawsuit alleges that personal information belonging to 311,127 Australian Facebook users was shared with an application and exposed to the risk of use by Cambridge Analytica and other third parties.
Company response
Denial — Meta
'We've cooperated with the ACCC's investigation into this matter to date. We will review the recent filing by the ACCC and intend to defend the proceedings.'
Denial — Facebook
Facebook told BBC News that there was “no evidence” that UK or EU users’ data had been transferred to Cambridge Analytica.
Investigation — Facebook
Facebook said it had "actively engaged" with the Australian investigation
Source excerpt
澳大利亚一监管机构正起诉Meta Platforms,理由是该公司未采取足够措施从Facebook上移除一些诈骗广告
Australia has launched legal action against Facebook's parent company Meta, alleging it allowed scam ads to target users with fake celebrity endorsements.
相关诈骗广告包含利用公众人物推广加密货币的内容
2020
Facebook fined by Canada’s Competition Bureau
Fine or penalty
Canada’s Competition Bureau ordered Facebook to pay a $9-million penalty after finding that the company made false or misleading representations about users’ privacy and the control of their personal information. Facebook said it disagreed with the finding but would not contest it. The penalty was announced in connection with the bureau’s conclusion on the representations at issue.
Company response
Denial — Facebook
although the company disagrees with the finding, they will not contest it.
Denial — Facebook
“When people downloaded Onavo Protect, we were always clear about the information we collect and how it is used.”
Remediation — Facebook
the social network said it was already implementing the provisions of the deal.
Source excerpt
On Tuesday, social media giant Facebook was ordered to pay $9 million for privacy violations against Canadians, the Competition Bureau said.
The Competition Bureau said they found Facebook falsely represented how much information users could control — including the personal information of users' friends who had installed "certain third-party applications."
The Bureau's findings relate to data on both Facebook and Messenger, where users were given the impression they could control who can see and access their personal information. Instead, third-party developers were able to access some of that information in ways inconsistent with Facebook policies.
2020
Michigan pension fund sues Facebook over stock buybacks
Lawsuit filed
A Michigan pension fund sued Facebook to obtain records for an investigation into whether the company's board timed stock buybacks to maximize proceeds for CEO Mark Zuckerberg and other senior executives who sold shares. The complaint alleges possible breaches of fiduciary duties; the source does not report a court determination.
Stated objective. To obtain records to investigate whether stock buybacks were timed to maximize proceeds for company insiders selling shares.
Company response
Denial — Facebook
A Facebook spokesperson responded to the lawsuit by telling CIO that “this claim is unfounded and Facebook has already offered to provide the documents relevant to the shareholder’s stated concerns.”
Source excerpt
A Michigan pension fund is suing Facebook to force the social media giant to turn over records to investigate whether the company’s board timed stock buybacks to maximize proceeds for CEO Mark Zuckerberg and other senior executives who sold millions of shares of company stock.
“There is a credible basis to believe that Facebook’s directors and/or officers may have breached their fiduciary duties by approving stock buybacks that may have been timed to facilitate insiders’ sales of Facebook stock at prices higher than they would have been absent the buybacks,” said the lawsuit.
2020
Brands pause Facebook advertising amid boycott
Public backlash
Unilever announced that it would pause advertising for the rest of the year, and Ben & Jerry's, Patagonia and The North Face said they would pause Facebook advertising amid calls for a social-media ad boycott. The campaign pressed Facebook to address hate speech and other harmful content.
Stated objective. Press social-media platforms to address hate speech and other harmful content.
Source excerpt
联合利华考虑到11月举行美国总统大选,甚至宣布在今年之内暂停投放广告。
联合利华旗下品牌、冰激淋制造商Ben & Jerry's和服装公司Patagonia、North Face都成为最初一批的响应者,表示将暂停在Facebook上发布广告。
越来越多的商业巨头对社交平台Facebook(脸书)和Twitter(推特)施加压力,要求其停止仇恨评论、宣传、垃圾邮件和假新闻。
2020
Facebook files lawsuits over automated fake engagement and account access
Lawsuit filed
Facebook stated that it had filed lawsuits in Europe and the United States against companies accused of using automated software to distribute fake likes and comments on Facebook and Instagram. The report also mentions a lawsuit concerning a website accused of accessing Facebook accounts and taking user information. The legal actions target alleged misuse of automated tools for inauthentic engagement and unauthorized account access, according to the source.
Facebook said it had filed lawsuits in Europe and the United States against companies accused of using automated software to distribute fake likes and comments on Facebook and Instagram; the article also reports a suit concerning a website accused of accessing Facebook accounts and taking user information.
Source excerpt
该网站声称允许用户同时管理多个Facebook账户,在其服务中要求用户提供登录凭据,从而根据这些信息从Facebook平台上获取用户的数据。
近日,Facebook称已在欧洲和美国起诉了一些水军公司。这些公司在未经授权的情况下在Facebook和Instagram上使用自动化软件来分发虚假的点赞和评论。
Facebook周四在一份新闻稿中称,公司已在西班牙起诉了MGP25 Cyberint Services,这家公司提供自动化软件来分发虚假的点赞(like)和评论。此外,Facebook还向旧金山联邦法院起诉了Mohammad Zaghar,这家公司通过自动化的工具盗取用户个人信息。
2020
Attorney sues Facebook over repeated account suspensions
Lawsuit filed
Attorney Dan Balsam sued Facebook after his account was repeatedly suspended. He argued that the platform's algorithms were applied inconsistently and lacked human oversight. Balsam stated that the matter concerned political speech and alleged that Facebook was censoring it. The dispute centered on the repeated suspensions of his account and his claims about how the platform enforced its rules.
Attorney Dan Balsam sued Facebook after repeated suspensions of his account, arguing that its algorithms were inconsistently applied and lacked human oversight; he said the issue concerned political speech and alleged Facebook was censoring it.
Source excerpt
Balsam argues the Facebook algorithms are inconsistently applied and lacking in human oversight. “What it really comes down to is political speech. There’s a right to political speech and Facebook is censoring it,” he told KPIX.
A clever Bay Area lawyer is playing some sillier legal games with Facebook — and it may be working — as KPIX reports that after the fifth time attorney Dan Balsam had his account suspended, Balsam is now suing Facebook because their algorithm keeps flagging his jokes mocking conservatives as hate speech.
A South Dublin woman has brought High Court proceedings against Facebook after a hacker took over and locked her out of her account.