Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Ford says it will continue its police-vehicle business after employee calls to stop production
Company response
In July 2020, after Ford employees called on company leadership to stop producing and selling police vehicles, CEO Jim Hackett said Ford would continue the business. In an internal letter, Hackett defended the company's police-vehicle work. The event centered on the employees' request and the CEO's response that Ford would keep the business and defend that work.
Company response
Clarification — Ford
作为回应，福特CEO Jim Hackett在一封写给员工的信中表示，他认为“Ford Police Interceptor帮助警察履行职责的做法没有争议”，福特将继续这项业务。
Source excerpt
据外媒报道，福特员工已经要求公司领导层停止生产和销售警车。作为回应，福特CEO Jim Hackett在一封写给员工的信中表示，他认为“Ford Police Interceptor帮助警察履行职责的做法没有争议”，福特将继续这项业务。
2020
Denso expands fuel-pump recall to 3.53 million U.S. vehicles
Recall announced
Denso announced an expansion of a fuel-pump recall, stating that an additional 1.5 million vehicles needed to be recalled, bringing the stated U.S. total to 3.53 million. According to the report, the affected fuel-pump impeller can swell and break, which may potentially cause the vehicle to stall or fail to start. The announcement concerns the scope of the recall in the United States and the described defect in the fuel-pump component.
Denso announced that 1.5 million additional vehicles needed to be recalled, bringing the stated U.S. total to 3.53 million. The article says the affected fuel-pump impeller can swell and break, potentially causing the vehicle to stall or fail to start.
Source excerpt
The impeller may seize and stop working, which could translate to stalling while driving or the vehicle not starting at all.
Denso has recently announced that 1.5 million more vehicles need to be called back on top of the 2 million we’ve mentioned earlier, ballooning the grand total to 3.53 million vehicles in the United States of America.
2020
Ford recalls select Escape vehicles over tire-pressure monitoring system
Recall announced
Ford issued a safety recall for select 2020 Escape vehicles in the United States and Canada. According to the recall, the tire-pressure monitoring system may not adequately warn drivers about low rear-tire pressure, which could potentially affect vehicle handling and control. Approximately 689 vehicles in the U.S. and 19 in Canada were affected by the recall.
Company response
Remediation — Ford dealers
replace the Ford Escape's body control module.
Source excerpt
Roughly 689 vehicles in the U.S. and 19 vehicles in Canada are affected.
Ford said the tire pressure monitoring system in affected vehicles may "function in a reduce capacity" and "intermittently fail to adequately warn a driver of low air pressure in the rear tires", leading to poor vehicle handling and control and increasing the risk of a potential crash.
replace the Ford Escape's body control module.
2020
Ford recalls F-150 pickups over brake-fluid leak
Recall announced
Ford is recalling nearly 344,000 F-150 pickups in the U.S. and Canada to address a brake-fluid leak from the brake master cylinder. Ford said the problem had caused seven low-speed crashes and two injuries.
Stated objective. Fix a fluid leak from the brake master cylinder.
Source excerpt
Ford also is recalling nearly 344,000 F-150 pickups in the U.S. and Canada to fix a fluid leak from the brake master cylinder.
The company says the problem has caused seven low-speed crashes with two injuries.
2019
Ford recalls about 322,000 cars over battery fire risk
Recall announced
Ford recalled about 322,000 cars because their batteries could catch fire due to acid leakage. The recall covered Mondeo, S-MAX and Galaxy vehicles manufactured between February 13, 2014, and February 11, 2019. About 101,000 of the affected cars were in Germany.
Ford is recalling about 322,000 cars whose batteries could catch fire due to acid leakage. The recall affects Mondeo, S-MAX and Galaxy vehicles made between February 13, 2014, and February 11, 2019; about 101,000 affected cars were in Germany.
Source excerpt
According to the report, the recall affects Mondeo, S-MAX and Galaxy vehicles made between February 13, 2014, and February 11, 2019, adding about 101,000 cars were affected in Germany.
The recall affects approximately 490,574 vehicles in the U.S. and U.S. territories, Canada and Mexico.
2019
Changan Ford recalls 547,876 vehicles over airbag risk
Recall announced
Changan Ford initiated a recall of 547,876 Mondeo and Edge vehicles. The recall was attributed to defective airbag inflators that may rupture and send shrapnel into the vehicle. The company stated that it would replace the defective airbags free of charge.
Changan Ford started a recall of 547,876 Mondeo and Edge vehicles because defective airbag inflators may rupture and send shrapnel into the vehicle. The company said it would replace the defective airbags free of charge.
Company response
Remediation — Changan Ford
Changan Ford will replace the defective airbags free of charge
Source excerpt
Defective airbags were equipped with inflators not containing desiccant. When the airbags deploy, airbag inflators of the affected vehicles may rupture, spewing out shrapnel and posing risks to drivers and passengers, said the administration.
Changan Ford will replace the defective airbags free of charge, it said.
Changan Ford Automobile Co. Ltd., a joint venture between China's Changan Automobile and American automaker Ford, on Friday started to recall 547,876 vehicles due to safety risk of airbags.
2019
Ford recalls Expedition and Lincoln Navigator vehicles
Recall announced
Ford issued a safety recall covering Ford Expedition and Lincoln Navigator vehicles. According to the source, dealers will check fasteners and rear-wheel alignment and inspect tires, replacing them if necessary. The source states that a disconnected fastener increases crash risk. The recall was announced on October 31, 2019.
Company response
Remediation — Ford
Dealers will verify that the rear toe-link-to-frame fasteners are tightened to the correct torque, check and adjust the rear toe alignment and inspect the rear tires for abnormal wear and replace, if necessary.
Source excerpt
This is what stabilizes your car and keeps it on the ground during turns. If it becomes disconnected the risk of crashing is increased.
Ford has issued a safety recall for two vehicles built at the Kentucky Truck Plant.
The Ford Expedition, built on September 5 and 6, 2010 and the Lincoln Navigator, built on September 6, 2019, are recalled.
2019
Ford recalls nearly 320,000 vehicles in North America
Recall announced
Ford issued three safety recalls covering nearly 320,000 vehicles in the United States, Canada and Mexico. The recalls involved select Ford Transit, Ford Edge and Ford Expedition vehicles, as well as Lincoln Navigator vehicles. According to the reported summary, the recalls were due to driveshaft coupling, seat-belt and rear toe-link fastener defects that could create safety risks.
Ford issued three safety recalls involving nearly 320,000 vehicles in the United States, Canada and Mexico. The recalls covered select Ford Transit, Ford Edge and Ford Expedition vehicles, as well as Lincoln Navigator vehicles, due to reported driveshaft coupling, seat-belt and rear toe-link fastener defects that could create safety risks.
Source excerpt
The automaker is recalling select 2015-2017 Ford Transit vehicles, 2019 Ford Edge vehicles and 2019 Ford Expedition and Lincoln Navigator vehicles in the U.S., Canada and Mexico.
Ford Motor Company has issued three safety recalls involving nearly 320,000 vehicles in North America, sending shares slightly lower ahead of the opening bell.
The Ford Transit recall is due to the driveshaft's flexible coupling cracking as wear and tear on the vehicle increases, which may result in noise and vibration.
2019
Ford China announces recall of 1,351 Lincoln vehicles in China
Recall announced
Ford Motor Company (China) announced a recall of 1,351 imported Lincoln MKZ and MKX vehicles in China, scheduled to begin on January 1, 2020. According to the announcement, missing wax coatings could allow road salt to corrode steering-gear motor bolts, potentially causing a loss of power steering assistance. The automaker stated that it would replace the defective parts free of charge.
Company response
Remediation — Ford Motor Company (China)
The automaker promised to replace defective parts free of charge to eliminate safety risks
Source excerpt
Ford Motor Company (China) will recall 1,351 Lincoln vehicles from the Chinese market, according to the country's top quality watchdog.
The automaker promised to replace defective parts free of charge to eliminate safety risks, according to the statement.
The recall, set to begin on Jan. 1, 2020, involves imported Lincoln MKZ cars made between March 2, 2015 and June 27, 2015, and Lincoln MKX vehicles manufactured between May 26, 2015 and June 26, 2015, said a statement on the website of the State Administration for Market Regulation.
2019
Ford recalls more than 600,000 vehicles over hydraulic defect
Recall announced
Ford Motor Company recalled 600,166 vehicles in the United States and its territories, including certain Ford Fusion, Mercury Milan, and Lincoln MKZ models, over a hydraulic defect that might result in crashes.
Stated objective. To fix faults with fuel pumps, airbags, transmission and seat belt tensioners.
Company response
Remediation — Ford
The company's dealers will remove and replace the side door latches
Remediation — Dealers
Dealers will install the underbody heat shield, thermal insulator patch under the floor mat, seat base covers and seat bolt covers.
Recall — Ford
Ford is recalling over 240,000 SUVs and cars worldwide because a suspension part can fracture and increase the risk of a crash.
Remediation — Ford
Dealers will replace the rearview camera at no cost to owners.
Source excerpt
Ford Motor Company F recently recalled more than 600,000 vehicles, which includes certain versions of the 2006-10 Ford Fusion, Mercury Milan and Lincoln MKZ, over a hydraulic defect that might result in crashes. The vehicles, which were made between Feb 22, 2006-July 15, 2009, total 600,166 in the United States and its territories.
Select Ford truck and SUV models are under a safety recall over gearshift malfunctions.
This action affects 55,158 vehicles in the United States and federal territories, 12,090 in Canada and 681 in Mexico.
2019
Ford China files recall plans for some imported Explorer and F-150 vehicles
Recall announced
Ford China filed recall plans covering some imported Explorer and F-150 vehicles. The source describes potential risks involving improperly assembled front-seat recliners, battery-terminal connections, and sharp edges on electric seat frames; Ford China said it would inspect or repair the affected components free of charge.
Stated objective. To eliminate the safety hazards.
Company response
Remediation — 福特汽车(中国)有限公司
福特汽车(中国)有限公司将免费为召回范围内的车辆检查前排座椅结构，必要时更换座椅靠背骨架(包含座椅靠背倾斜调整机构)，以消除安全隐患。
Remediation — 福特汽车(中国)有限公司
福特汽车(中国)有限公司将免费为召回范围内车辆检查蓄电池正极接线、BMS、电源配电盒(PDB)的端子连接处是否有多余的密封胶，如果存在则清除连接处多余的密封胶并重新装配连接，以消除安全隐患。
Remediation — 福特汽车(中国)有限公司
福特汽车(中国)有限公司将免费为召回范围内车辆的电动座椅骨架内侧暴露的边缘和凸出部分贴上专用保护胶带，以消除安全隐患。
Source excerpt
本次召回范围内部分车辆由于供应商制造原因，前排座椅靠背的倾斜调整机构装配不正确，可能导致座椅靠背松动或者座椅靠背向后倾斜，在车辆碰撞中无法充分约束乘员，增加乘员受伤风险，存在安全隐患。
本次召回范围内的车辆由于供应商生产流程的变更，电池监控系统(BMS)端子处的接线金属圈密封胶可能会干涉到端子的正确连接和紧固，导致端子连接松动，并引起电源配电盒(PDB)12V电缆金属圈和蓄电池监测系统(BMS)金属圈与蓄电池正极端子的连接未完全固定，可能造成车辆系统间歇性不工作或失效的情况，会影响仪表板显示、制动或转向辅助功能及导致发动机熄火。
日前，福特汽车(中国)有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求，向国家市场监督管理总局备案了召回计划，召回部分进口探险者、F-150汽车。
2019
Ford announces F-150 recalls over battery-terminal and seat-frame hazards
Recall announced
Ford announced recalls covering 2,411 imported 2019 F-150 LTD and F-150 Raptor vehicles and 22,492 imported 2017 Explorer vehicles. The F-150 recall concerns potentially loose battery-monitoring-system terminal connections that could create a short-circuit, smoke, melting, or fire risk; the Explorer recall concerns sharp burrs on power-seat frames. The recalls were scheduled to begin on December 30, 2019, and January 13, 2020, respectively.
Source excerpt
从2020年1月13日起，召回2016年2月13日至2017年10月25日(含)生产的2017年款进口福特探险者汽车，共计22492辆。本次召回范围内的车辆由于座椅供应商座椅骨架模具维护不当，导致电动座椅骨架边缘加工处理时易产生锋利毛刺，存在安全隐患。
福特汽车决定从2019年12月30日起，召回2019年7月15日至2019年10月1日(含)生产的部分2019年款进口福特F-150LTD、F-150猛禽皮卡汽车，共计2411辆。本次召回范围内的车辆由于供应商生产流程的变更，电池监控系统(BMS)端子处的接线金属圈密封胶可能会干涉到端子的正确连接和紧固，导致端子连接松动。极端情况下可能产生电路短路，增加冒烟、熔化或起火的风险，存在安全隐患。
极端情况下可能产生电路短路，增加冒烟、熔化或起火的风险，存在安全隐患。
2019
Ford recalls more than 500,000 Super Duty SuperCrew vehicles
Recall announced
Ford Motor Company announced a safety recall of more than 500,000 Ford Super Duty SuperCrew vehicles developed between 2017 and 2019 because of a post-crash interior fire risk. The recall affects vehicles in the United States and federal territories, Canada and Mexico.
Source excerpt
Ford Motor Company F recently announced a safety recall of more than 500,000, Ford Super Duty SuperCrew vehicles, developed between 2017-2019, over post-crash interior firerisk.
The action will affect 490,574 vehicles in the United States and federal territories, 56,112 in Canada, and 852 in Mexico.
2019
Ford and South Africa's consumer commission reach settlement for Kuga complainants
Settlement
The National Consumer Commission and Ford reached a settlement agreement for 160 complainants. Eligible complainants could accept R50,000 as full and final settlement, pursue arbitration for higher damages, or go to civil court; the agreement was in addition to vehicle refunds, repairs or replacements Ford had already paid.
Company response
Refund or compensation — Ford
The first option is a settlement of R50 000 which will be a full and final settlement.
Source excerpt
Furthermore, the commission and Ford also reached a settlement agreement for the 160 complainants, acting head of the commission Thezi Mabuza announced on Friday.
The first option is a settlement of R50 000 which will be a full and final settlement.
This is over and above the refund, repair or replacement of the vehicle, which Ford has already paid.
2019
South African consumer commission fines Ford over Kuga fires
Fine or penalty
South Africa’s National Consumer Commission fined the Ford Motor Company of South Africa R35 million after finding that it distributed Kuga vehicles that failed or could have failed because of a cooling-system failure, rendering them unsafe.
Company response
Refund or compensation — FMCSA
Whilst FMCSA has already compensated the owners/drivers of Kuga vehicles that burned, FMCSA is further committed to ensure that a speedy process is implemented to consider any outstanding claims that may not have been resolved.
Source excerpt
Whilst FMCSA has already compensated the owners/drivers of Kuga vehicles that burned, FMCSA is further committed to ensure that a speedy process is implemented to consider any outstanding claims that may not have been resolved.
The Ford Motor Company of South Africa (FMCSA) has been fined an administrative fine of R35 million for the incidents in which the company’s Kuga 1.6 model caught fire.
“After an intensive investigation, the National Consumer Commission, (the NCC) found that FMCSA had in fact engaged in prohibited conduct by distributing FMCSA Kuga vehicles that failed or could have failed as a result of a cooling system failure.
2019
Ford recalls select 2019 Ranger vehicles over tail-lamp connectors
Recall announced
Ford Motor Company announced a safety recall affecting selected 2019 Ford Ranger vehicles in the United States, federal territories and Canada. Misaligned or improperly seated tail-lamp connector terminals could cause intermittent or inoperative lamps and increase crash risk; dealers will inspect the connector and re-pin loose terminals into a replacement connector.
Company response
Remediation — Ford
Dealers will inspect the underbody inline connector and, if a terminal is loose, it will be re-pinned into a replacement connector.
Source excerpt
Ford Motor Company is issuing a safety recall for select vehicles.2019 Ford Ranger
Misaligned or improperly seated terminals can result in intermittent or inoperative tail lamps.
This action affects 72,718 vehicles in the U.S. and federal territories and 5,546 in Canada.