Jubilant FoodWorks
Corporate brand
UnclaimedJubilant FoodWorks is an Indian food-service company that operates major international restaurant franchises and develops its own food brands.
Last updated August 31, 2026
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Overview
Jubilant FoodWorks is an Indian food-service company headquartered in Noida and associated with the Jubilant Bhartia Group. Its business was built around the master-franchise operation of Domino's Pizza in India and later expanded into additional South Asian markets, other international restaurant brands, and internally developed concepts. The company is best known for adapting the Domino's operating model to India's large and diverse market, combining an international brand, localized menus, delivery infrastructure, digital ordering, and a broad network of outlets. The business began with the incorporation of Domino's Pizza India Private Ltd on 16 March 1995. The venture was established by Shyam Sunder Bhartia and Hari Bhartia after they pursued a master-franchise opportunity with Domino's Pizza. Operations started in 1996, when the first Indian Domino's outlet opened in New Delhi. The company subsequently expanded the chain throughout India, making Domino's one of the most visible branded quick-service restaurant networks in the country. It introduced online ordering in 2011 and continued to increase its store base and delivery reach. India became Domino's second-largest market after the United States in 2014, according to the referenced company history. The corporate entity changed its name to Jubilant FoodWorks Ltd in 2009, reflecting a broader food-service strategy rather than a single-brand focus. Domino's remains its principal business, with operations also extending through subsidiaries and franchise arrangements in Nepal, Sri Lanka, Bangladesh and, under the Popeyes agreement, Bhutan. The Bangladesh business was initially organized as a joint venture with Golden Harvest Group before Jubilant FoodWorks exercised options to obtain control and ultimately complete ownership, subject to a nominee share required for local regulatory compliance. Jubilant FoodWorks added Dunkin' Donuts to its portfolio through a master-franchise agreement signed in February 2011. The first Indian Dunkin' Donuts outlet opened in New Delhi in April 2012. The chain offers doughnuts, Munchkins, coffee, and broader hot and cold food items, including vegetarian and non-vegetarian products. In 2021, the company signed a master-franchise and development agreement with Restaurant Brands International for Popeyes in India, Bangladesh, Nepal and Bhutan. The first Indian Popeyes restaurant opened in Bengaluru in January 2022. Alongside its international franchise portfolio, the company has tested and developed Indian concepts. Hong's Kitchen, launched in 2019, is positioned around fast-casual Chinese food. Ekdum!, introduced in 2020, focuses on biryanis from different parts of India as well as kebabs, curries, breads, desserts and beverages. The company also launched ChefBoss in 2020 as a consumer brand for ready-to-cook sauces, gravies and pastes. These initiatives broadened Jubilant FoodWorks from a franchise operator into a multi-brand food platform spanning restaurants, delivery and packaged products. The company has also pursued investments related to restaurants and food technology. It acquired a minority stake in Barbeque Nation in 2021 and invested in Mumbai-based food-technology start-up Thrive later that year. Through the acquisition of Fides Food Systems and subsequent investment in DP Eurasia, it gained an interest in Domino's operations in Turkey, Russia, Azerbaijan and Georgia. The company has faced operational and reputational issues as its scale increased, including a reported 2021 security breach and product-safety criticism concerning Domino's ingredients and seasoning sachets in India. Overall, Jubilant FoodWorks remains an active Indian food-service group centered on franchised restaurant brands, local innovation and technology-enabled ordering.
History
Jubilant FoodWorks developed from the Indian Domino's master-franchise business established by Shyam Sunder Bhartia and Hari Bhartia of the Jubilant Bhartia Group. Domino's Pizza India Private Ltd was incorporated on 16 March 1995, and the first Indian outlet opened in New Delhi in 1996. The venture brought an international quick-service restaurant model into a rapidly expanding Indian market and gradually built a nationwide network supported by delivery operations and localized menu development. The business changed its corporate name to Jubilant FoodWorks Ltd in 2009. This change accompanied a broader ambition to operate multiple food and restaurant brands while retaining Domino's as its central business. The company expanded Domino's beyond India through operations in Sri Lanka, Nepal and Bangladesh. Domino's entered Sri Lanka in 2011, while the Bangladesh business was created through Jubilant Golden Harvest, a joint venture with Golden Harvest Group. Jubilant later increased its interest in that venture through call options and obtained complete control in 2022, except for a nominee share maintained to satisfy local requirements. Jubilant FoodWorks diversified its brand portfolio in 2011 by agreeing to operate Dunkin' Donuts in India. The first Indian outlet opened at Connaught Place in New Delhi in April 2012. The chain offered doughnuts, Munchkins, coffee and a wider menu of hot and cold food. The company later began building proprietary concepts. Hong's Kitchen opened its first restaurant in Gurugram in March 2019 as a fast-casual Chinese brand. Ekdum! followed in December 2020 with a menu built around regional Indian biryanis, kebabs, curries, breads, desserts and drinks. ChefBoss was introduced in August 2020 for ready-to-cook sauces, gravies and pastes. The company returned to international franchise expansion in 2021 by signing an agreement with Restaurant Brands International for Popeyes in India, Bangladesh, Nepal and Bhutan. India's first Popeyes outlet opened in Koramangala, Bengaluru, on 20 January 2022. Jubilant also made investments outside its core operating subsidiaries. In January 2021 it purchased a minority interest in Barbeque Nation, and in October 2021 it acquired a stake in food-technology company Thrive. Through its Netherlands subsidiary, it acquired Fides Food Systems, which held an interest in DP Eurasia, the Domino's master franchisee for Turkey, Russia, Azerbaijan and Georgia. Additional investment in DP Eurasia increased Jubilant's reported interest. Operational growth was accompanied by scrutiny. In 2016, the Centre for Science and Environment raised concerns about potassium bromate and potassium iodate in Domino's pizza bread; potassium bromate was subsequently banned in India. In 2017, a viral customer video alleged that live insects were present in Domino's seasoning sachets. The company temporarily stopped providing the sachets and later changed their packaging. In April 2021, the company suffered a reported cyber incident involving extensive customer and order data. Leadership also changed during this period: Ajay Kaul had led the company from 2005, Pratik Pota became chief executive in April 2017, and Pota announced his resignation in March 2022 before leaving the role in June. Jubilant FoodWorks remains an active multi-brand food-service company centered on franchised restaurants, delivery and localized food concepts.
- 2022
First Indian Popeyes outlet opens
[1]The first Popeyes restaurant in India opened in Koramangala, Bengaluru, on 20 January.
- 2021
Popeyes agreement and investment expansion
[1]Jubilant signed the Popeyes agreement, invested in Barbeque Nation and Thrive, and acquired Fides Food Systems.
- 2020
Ekdum! and ChefBoss introduced
[1]The company launched the Ekdum! restaurant concept and the ChefBoss ready-to-cook products brand.
- 2019
Hong's Kitchen launched
[1]The first Hong's Kitchen restaurant opened in Gurugram on 13 March.
- 2011
Dunkin' Donuts agreement signed
[1]Jubilant FoodWorks secured rights to develop and operate Dunkin' Donuts in India.
- 2009
Corporate name changes to Jubilant FoodWorks
[1]The company adopted the Jubilant FoodWorks name as it broadened beyond a single international franchise.
- 1996
First Domino's outlet opens in India
[1]The first Indian Domino's Pizza restaurant opened in New Delhi.
- 1995
Domino's Pizza India entity incorporated
[1]Domino's Pizza India Private Ltd was incorporated on 16 March, establishing the corporate platform that later became Jubilant FoodWorks.
Products and positioning
A multi-brand, technology-enabled food-service operator combining international master franchises with locally developed restaurant and packaged-food concepts.
Quick-service restaurant franchise · 1996
Domino's Pizza
Jubilant FoodWorks' principal business is the operation of Domino's Pizza restaurants. The Indian network combines pizza and side dishes with delivery, takeaway and digital ordering. The company also operates Domino's businesses in selected South Asian markets, including Nepal, Sri Lanka and Bangladesh.
Coffeehouse and bakery franchise · 2012
Dunkin' Donuts
Jubilant operates Dunkin' Donuts in India under a master-franchise arrangement. Its offer includes doughnuts, Munchkins, coffee, beverages and a broader selection of vegetarian and non-vegetarian hot and cold food.
Quick-service restaurant franchise · 2022
Popeyes
Popeyes is operated by Jubilant FoodWorks under a development and master-franchise agreement covering India, Bangladesh, Nepal and Bhutan. The brand is associated with fried chicken and related quick-service menu items.
Fast-casual restaurant · 2019
Hong's Kitchen
Hong's Kitchen is a homegrown fast-casual Chinese dining concept. Its first restaurant opened at Eros Mall in Gurugram in March 2019.
Indian restaurant · 2020
Ekdum!
Ekdum! is a homegrown restaurant concept centered on biryanis associated with different regions of India. Its menu also includes kebabs, curries, breads, desserts and beverages.
Packaged food · 2020
ChefBoss
ChefBoss is a ready-to-cook food brand launched by Jubilant FoodWorks. Its range includes sauces, gravies and pastes intended to simplify home preparation.
Controversies
2021
Reported customer-data security breach
A reported security breach was said to have exposed extensive order and customer information, including contact details, addresses, payment-related information and credit-card data.
2017
Alleged insects in seasoning sachets
A customer in Delhi alleged that live insects were present in Domino's seasoning sachets, and a video of the allegation circulated widely. The company temporarily stopped distributing the sachets and later changed their packaging.
2016
Concerns over pizza-bread ingredients
The Centre for Science and Environment reported concerns about the presence of potassium bromate and potassium iodate in Domino's pizza bread. Potassium bromate was subsequently banned in India in June 2016.
Brand decisions
2022
Take full control of the Bangladesh Domino's ventureM&ABackground
Jubilant FoodWorks had initially operated Bangladesh Domino's through a joint venture with Golden Harvest Group.
Action taken
It exercised its second call option and acquired the remaining partner interest, taking complete control apart from a nominee share required under Bangladeshi regulations.
Aftermath
The Bangladesh Domino's business became controlled by Jubilant FoodWorks.
Cost of the two call options for the 49% partner stake. BD৳38.90 crore (September 2021 to May 2022)
2021
Expand into Popeyes and food-technology investmentsStrategyBackground
Jubilant FoodWorks continued diversifying through international franchise rights, restaurant investments and food-technology exposure.
Action taken
It signed the Popeyes development agreement, bought a stake in Barbeque Nation, invested in Thrive and acquired Fides Food Systems.
Aftermath
The company expanded its portfolio across restaurant categories, technology and international Domino's markets.
2019
Launch Hong's KitchenProduct launchBackground
The company pursued locally developed concepts to complement its international franchise brands.
Action taken
It opened the first Hong's Kitchen fast-casual Chinese restaurant in Gurugram.
Aftermath
Hong's Kitchen became one of the company's homegrown restaurant brands.
2011
Enter the Indian Dunkin' Donuts marketStrategyBackground
Jubilant FoodWorks sought to broaden its portfolio beyond Domino's Pizza through another international food-service franchise.
Action taken
It signed a master-franchise agreement with Dunkin' Donuts and opened the first Indian outlet in April 2012.
Aftermath
Dunkin' Donuts became part of the company's Indian multi-brand restaurant portfolio.
Recent events
Reported
Jubilant FoodWorks accepts CEO Pratik Pota's resignation[2]
Jubilant FoodWorks' board accepted CEO and Whole-time Director Pratik Pota's resignation. Pota was to continue in the role until June 15, 2022, and the board initiated the process of identifying his successor.
Reported
Jubilant Foodworks announces acquisition of 35% stake in Hashtag Loyalty[3]
Jubilant Foodworks entered into agreements dated October 27, 2021 to acquire a 35% stake in Hashtag Loyalty Private Limited.
Reported
Jubilant Foodworks reports Q2FY22 earnings[4]
Jubilant Foodworks announced results for the quarter ended September 30, 2021. It reported revenue from operations of Rs. 11,007 million, up 36.6% year over year, and profit after tax of Rs. 1,215 million, up 58.0%.
Reported
Jubilant Foodworks opens new stores during Q2FY22[4]
During Q2FY22, Jubilant Foodworks opened 60 new stores: 55 Domino's stores, two each for Dunkin' and Hong's Kitchen, and one Ekdum! store. In Sri Lanka, it opened three additional Domino's stores, bringing the country's total to 31.
Reported
Jubilant FoodWorks appoints Ashish Goenka as CFO[5]
Jubilant FoodWorks appointed Ashish Goenka as its chief financial officer and key managerial personnel, effective 17 February 2021.
Reported
Jubilant Foodworks completes acquisition of stake in Barbeque-Nation Hospitality[6]
Jubilant Foodworks Limited completed its acquisition of a 10.76% stake in Barbeque-Nation Hospitality Limited, effective January 25, 2021.
Reported
Jubilant FoodWorks enters the biryani market with Ekdum![7]
Jubilant FoodWorks said it entered the biryani space with its new restaurant brand Ekdum! and opened three Ekdum! restaurants in Gurugram.
Sources8 sources
- 1Jubilant FoodWorksen.wikipedia.org
- 2Jubilant FoodWorks接受首席执行官Pratik Pota辞职business-standard.com
- 3Jubilant Foodworks宣布收购Hashtag Loyalty 35%股权equitybulls.com
- 4Jubilant Foodworks公布2022财年第二季度业绩equitybulls.com
- 5Jubilant FoodWorks任命Ashish Goenka为首席财务官business-standard.com
- 6Jubilant Foodworks 完成收购 Barbeque-Nation Hospitality 股份equitybulls.com
- 7Jubilant FoodWorks以Ekdum!进军印度香饭市场thehindubusinessline.com
- 8Jubilant FoodWorks' CEO resignsretail.economictimes.indiatimes.com
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