JumpCloud
Corporate brand
UnclaimedAmerican enterprise software company providing a cloud directory platform for identity, access, and device management.
Last updated August 22, 2026
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Overview
JumpCloud is a privately held American enterprise software company headquartered in Louisville, Colorado. It provides a cloud-based directory and IT management platform that brings together identity administration, authentication, access control, endpoint management, and SaaS visibility. The company is particularly associated with helping small and medium-sized organizations replace or supplement fragmented on-premises directory infrastructure with a centrally managed cloud service. The business originated in 2011 under founder Rajiv Bhambhani and was formally introduced to the market at TechCrunch Disrupt Battlefield in 2013. Its initial proposition centered on automated server management, but the company subsequently developed a broader cloud directory model. Rather than limiting directory functions to a single operating system or local network, JumpCloud positioned its service as a cross-platform control layer for users, devices, applications, servers, and networks. This approach supports environments containing Windows, macOS, Linux, iOS, and Android devices, as well as cloud applications and infrastructure. JumpCloud's core platform combines cloud directory services with identity and access management. Capabilities include user provisioning and deprovisioning, single sign-on, multi-factor authentication, password management, LDAP and Cloud RADIUS authentication, privileged access management, conditional access, and activity reporting. The platform can integrate with human-resources and identity-provider systems to automate employee lifecycle events. It also supports phishing-resistant authentication through JumpCloud Go and federated authentication involving external identity providers such as Okta and Microsoft Entra ID. A second major area is unified endpoint management. Administrators can enroll and configure devices, apply security policies, manage patches, provide remote assistance, and collect hardware and software information. JumpCloud expanded into mobile-device management for Apple, iOS, and Android environments, while also maintaining support for desktop Linux and macOS alongside Windows. Asset and system-insight functions provide inventory and device-health information that can be used in access and compliance decisions. The company has broadened its scope through acquisitions and product development. It acquired password-management company MYKI in 2022 and integrated the technology into its platform after discontinuing the MYKI service. It later acquired or purchased technology from Zercurity, Resmo, Stack Identity, and VaultOne to strengthen device monitoring, SaaS security, asset discovery, identity security, and privileged access management. Its partnership with Google Workspace further supported its effort to present a cloud-native alternative to legacy directory and access architectures. JumpCloud has raised substantial private financing, including Series E and Series F rounds. In September 2021, it announced a $159 million Series F investment at a reported valuation of $2.56 billion. The company remains private and no public ticker is identified in the supplied reference material. In 2020 it moved into a new Louisville office, and during the COVID-19 pandemic it adopted a fully remote operating model with employees distributed across multiple states. In July 2023, JumpCloud disclosed a network intrusion that enabled attackers to conduct downstream attacks against other organizations. SentinelOne attributed the incident to North Korean state-sponsored actors, an assessment later confirmed by JumpCloud Chief Information Security Officer Bob Phan. The incident highlighted the security responsibilities associated with operating an identity and access platform. JumpCloud continues to market an integrated, cloud-first approach spanning human identities, non-human identities, endpoints, applications, and privileged access.
History
JumpCloud was founded in 2011 by Rajiv Bhambhani and began developing a cloud-based approach to directory and infrastructure administration. The company formally launched in 2013 at TechCrunch Disrupt Battlefield, initially presenting an automated server-management product. Its proposition evolved into a broader cloud directory platform capable of managing identities, devices, applications, servers, and network resources across heterogeneous environments. The company raised a $1.2 million seed round in December 2012, followed by a $3 million Series A round in January 2014 and a $4.3 million Series B round in August 2015. In July 2015 it added support for Google Apps, extending the service from infrastructure administration toward cloud application access. Subsequent financing included a $20 million Series C round in November 2017 and a $50 million Series D round in May 2019. In early 2020, JumpCloud moved to a new office in Louisville, Colorado. The COVID-19 pandemic accelerated a fully remote operating model, with personnel distributed across several states. Product development during this period broadened the platform's endpoint and security functions. Apple mobile-device-management support and deployment through Apple's Device Enrollment Program were added in May 2020. Conditional-access policies arrived in December 2020, allowing administrators to apply more granular, zero-trust-oriented access rules. JumpCloud closed a $75 million Series E financing in November 2020 and added a further $25 million to that round in January 2021. In September 2021 it announced a $159 million Series F investment at a reported valuation of $2.56 billion. The company also introduced a mobile application for multi-factor authentication in August 2021. Mergers and acquisitions became an important part of the company's expansion. On February 24, 2022, JumpCloud acquired MYKI, a password-management and authenticator company. The MYKI service was discontinued in April 2022, while relevant technology was incorporated into JumpCloud's platform. A password manager and remote-assistance functions were subsequently included in the company's product roadmap and platform capabilities. JumpCloud announced a partnership with Google Workspace in April 2023. The collaboration emphasized a unified cloud approach to identity, access, and device management. In July 2023, JumpCloud suffered a network intrusion that allowed attackers to pursue downstream attacks against customer organizations. SentinelOne initially linked the incident to North Korean state-sponsored actors, and JumpCloud's CISO Bob Phan later confirmed that attribution. The event became a significant security episode in the company's history because of the privileged position an identity platform occupies within customer environments. In August 2023, JumpCloud acquired technology from UK cybersecurity company Zercurity, adding device monitoring, compliance, and asset-management capabilities. In 2024, it acquired Resmo, a platform focused on asset management and SaaS security, to improve discovery and governance of cloud applications and reduce shadow IT. Product releases in 2024 included enhancements to the Password Manager desktop application and browser extension, wider support for JumpCloud Go in Chromium-based browsers, federated authentication with existing identity providers, Linux support for JumpCloud Go, SaaS Management, and support for newer Apple enrollment and policy controls. JumpCloud acquired Stack Identity in January 2025 to strengthen identity-centered security and access management. In May 2025 it announced the acquisition of VaultOne, a Curitiba-based provider of privileged-access-management technology, with undisclosed terms. These transactions reflect the company's continuing effort to combine directory, endpoint, SaaS, and privileged-access controls within one cloud platform. JumpCloud remains a private company serving customers in the United States and international markets.
- 2025
Stack Identity acquired
[1]The acquisition was intended to strengthen JumpCloud's identity-first security and access-management strategy.
- 2025
VaultOne acquisition announced
[1]JumpCloud announced the acquisition of privileged-access-management provider VaultOne, headquartered in Curitiba, Brazil.
- 2024
Resmo acquired
[1]JumpCloud acquired Resmo to expand asset discovery and SaaS-security management.
- 2023
Google Workspace partnership announced
[1]JumpCloud and Google Workspace announced a joint cloud identity, access, and device-management offering.
- 2023
Zercurity technology acquired
[1]Technology from UK cybersecurity company Zercurity was acquired to enhance monitoring, compliance, and asset management.
- 2022
MYKI acquired
[1]JumpCloud acquired MYKI and integrated its password-management technology into the main platform.
- 2020
Apple device management introduced
[1]JumpCloud added Apple mobile-device-management support and deployment through Apple's Device Enrollment Program.
- 2020
Conditional access introduced
[1]Conditional-access policies were added to support more granular and zero-trust-oriented access control.
- 2015
Google Apps support added
[1]The platform added support for Google Apps, extending its cloud directory and access capabilities.
- 2013
Formal market launch
[1]JumpCloud formally launched at TechCrunch Disrupt Battlefield with an automated server-management product.
Products and positioning
A cloud-native, cross-platform directory and IT management platform for organizations seeking unified identity, access, device, and SaaS administration, especially small and medium-sized businesses.
Cloud directory and identity platform
JumpCloud Directory Platform
The central JumpCloud service provides a cloud directory for managing human and non-human identities, user lifecycle events, authentication, application access, and device relationships. It supports single sign-on, multi-factor authentication, LDAP, Cloud RADIUS, conditional access, directory auditing, and integrations with external identity and human-resources systems. The platform is designed to provide a common control plane across cloud applications, operating systems, networks, and infrastructure.
Unified endpoint and mobile-device management
JumpCloud Device Management
JumpCloud Device Management provides cross-platform administration for Windows, macOS, Linux, iOS, and Android. Functions include device enrollment, configuration policies, patch management, remote access and assistance, inventory, system insights, and device-health information. Its cross-platform design allows IT teams to administer endpoints without relying exclusively on a single operating-system directory or management stack.
Password management · 2022
JumpCloud Password Manager
Password Manager extends JumpCloud's identity platform with controls for storing and using credentials. It is designed to work alongside multi-factor authentication, single sign-on, and federation. Desktop and browser-extension improvements were released in 2024. The technology builds in part on capabilities obtained through the acquisition of MYKI.
Phishing-resistant authentication
JumpCloud Go
JumpCloud Go is an authentication method intended to provide phishing-resistant access to applications and services. Support was expanded to Chromium-based browsers such as Microsoft Edge and Brave, and later to GNOME-based Linux devices. It forms part of JumpCloud's effort to bind access decisions to verified users and managed devices.
SaaS management and security · 2024
JumpCloud SaaS Management
SaaS Management gives IT teams visibility into sanctioned and unsanctioned cloud applications. It supports application discovery, access governance, security-risk review, license-use visibility, and subscription management. The service is intended to reduce shadow IT and help organizations understand the software resources connected to their workforce.
Privileged access management
JumpCloud Privileged Access Management
Privileged-access capabilities protect administrator and other high-risk accounts through centralized access controls and policy enforcement. JumpCloud expanded this area through its announced acquisition of VaultOne, whose technology was intended to complement JumpCloud's existing identity, mobile-device-management, and single-sign-on products.
Controversies
2023
JumpCloud network intrusion and downstream attacks
In July 2023, JumpCloud experienced a network intrusion that enabled attackers to conduct downstream attacks against other organizations. SentinelOne attributed the operation to North Korean state-sponsored hackers, and JumpCloud CISO Bob Phan later confirmed the attribution. The incident was especially consequential because JumpCloud provides identity and access infrastructure used by customer organizations.
Brand decisions
2025
Acquisition of Stack IdentityM&ABackground
JumpCloud aimed to reinforce an identity-first security model and broaden access-management capabilities.
Action taken
JumpCloud acquired Stack Identity in January 2025.
Aftermath
The transaction was positioned as a strengthening of JumpCloud's identity and access portfolio.
2025
Acquisition of VaultOne announcedM&ABackground
JumpCloud sought to augment identity and access management, mobile-device management, and single sign-on with stronger privileged-access controls.
Action taken
JumpCloud announced the acquisition of VaultOne, a privileged-access-management provider headquartered in Curitiba, Brazil. Terms were not disclosed.
Aftermath
The transaction was intended to expand JumpCloud's privileged-access-management offering.
2024
SaaS Management releaseProduct launchBackground
Organizations needed greater visibility into unmanaged applications, cloud resources, and software spending.
Action taken
JumpCloud officially released SaaS Management with application discovery, access control, security insights, and license-use visibility.
Aftermath
The release extended JumpCloud beyond directory and endpoint administration into SaaS governance and shadow-IT reduction.
2023
Google Workspace cloud-management partnershipStrategyBackground
The companies identified demand for a modern alternative to legacy on-premises directory systems.
Action taken
JumpCloud and Google Workspace announced a joint offering combining identity, access, and device-management functions.
Aftermath
The partnership reinforced JumpCloud's cloud-first positioning and its focus on centralized IT administration.
2022
Acquisition of MYKIM&ABackground
JumpCloud sought to expand its identity and access-management capabilities into password management and authenticator functionality.
Action taken
JumpCloud acquired MYKI on February 24, 2022, then discontinued the MYKI service in April 2022 and integrated relevant technology into its platform.
Aftermath
Password-management capabilities became part of JumpCloud's broader identity platform.
Recent events
- Unconfirmed
JumpCloud completes acquisition of MYKI[3]
JumpCloud acquired MYKI for its technology portfolio, engineering talent and MSP relationships; the article states that the deal had already closed but does not give the closing date.
Reported
JumpCloud appoints Kevin Biggs as chief revenue officer[4]
JumpCloud announced the addition of Kevin Biggs as chief revenue officer to its executive leadership team.
Sources5 sources
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