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Meituan

Recent events

Recent events tied to this brand in public sources.

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  1. 2021

    Report raises complaints about Meituan power-bank charging and fees

    A January 5, 2021 report described consumer complaints that Meituan power banks ran out of charge quickly while users were still charged. Meituan customer service said it could waive the two charges in one customer's case; the report said Meituan had not explained the cause by publication.

  2. 2020

    Tencent Cloud and industry partners launch SuperEdge open-source project

    Tencent Cloud, Intel, VMware, Huya, Cambricon, Meituan and Capital Online jointly launched the SuperEdge edge-container open-source project at the 2020 Tencent Techo Park developer conference.

  3. 2020

    Mobike service renamed Meituan Bike

    Mobike announced that its service had been fully integrated into Meituan and renamed Meituan Bike.

  4. 2020

    Weilong stops supplying community group-buying platforms

    Weilong announced that it had stopped supplying community group-buying businesses, including Pinduoduo Maicai and Meituan, after receiving complaints that some platform prices were below factory prices. Weilong said it could continue cancelling distributor rights if the low-price situation was not effectively curbed.

  5. 2020

    Meituan upgrades restaurant system hardware and software

    Meituan introduced upgraded restaurant-system hardware and software products, including four hardware devices, and described improvements to the system's capabilities for restaurant merchants.

  6. 2020

    Meituan adds rider ratings of merchants

    Meituan added a feature allowing delivery riders to rate merchants and said it would upgrade the rider appeals process for issues such as delays and complaints caused by special circumstances.

  7. 2020

    Meituan opens its first MAI Shop

    Meituan introduced its first MAI Shop in Beijing, a store featuring unmanned sorting and automated delivery functions; the source says it had landed in Shougang Park.

  8. 2020

    Meituan launches online operations system for dine-in restaurants

    Meituan introduced its Restaurant Operation System to guide dine-in restaurant merchants in improving their online operations. The article says the system was live in six pilot cities and was expected to open to merchants nationwide in October.

  9. 2020

    Meituan launches Student Exclusive benefits

    Meituan App launched its “Student Exclusive” benefits for university students, including a benefits package covering food, delivery, films, hotels, tickets and other services.

  10. 2020

    Meituan launches Student Exclusive benefits

    Meituan launched Student Exclusive benefits in its app on September 17, 2020. University students could verify their enrollment and claim a student-only package of benefits.

  11. 2020

    Meituan announces a proposed company-name simplification

    Meituan Dianping announced that it proposed simplifying its company name to Meituan. The change is subject to approval at a shareholders' special general meeting and subsequent registration; the announcement said it would not affect the company's business direction, organization or operations.

  12. 2020

    Meituan responds to rider concerns with delivery-system changes

    Meituan responded to public and media concerns about delivery riders and its platform system, announcing changes including an eight-minute flexible delivery window, longer delivery times or suspended orders in bad weather, and an upgraded rider appeal function.

  13. 2020

    Court transfers Ele.me–Meituan competition case

    A court ordered the case brought by Shanghai Lazhasi Information Technology against two Meituan-related companies to be transferred to the Beijing Haidian District People's Court. The plaintiff's claims include alleged unfair competition and RMB 1 million in compensation.

  14. 2020

    Ele.me–Meituan competition dispute transferred to Beijing court

    A Chinese court issued a civil ruling transferring Ele.me's commercial disparagement and alleged unfair-competition case against Meituan to the Beijing Haidian District People's Court. The allegations include commercial bribery, disparagement, false publicity and pressure on merchants; the report does not establish a final finding on those allegations.

  15. 2020

    Meituan and Oriental Pearl launch a membership flagship store

    Meituan and Shanghai Oriental Pearl Radio & TV Tower jointly launched the Oriental Pearl Tower Membership Flagship Store, a digital membership operations initiative for the attraction.

  16. 2020

    Ele.me sues Meituan over alleged unfair competition

    Ele.me's operating company sued companies operating Meituan over alleged unfair competition, claiming they used the Meituan platform to pressure merchants to choose between the platforms and disparage Ele.me. The court said the case belonged in Beijing Haidian District People's Court and transferred it there; the allegations are not presented as a finding of wrongdoing.

  17. 2020

    Postal Savings Bank of China and Meituan sign strategic cooperation agreement

    Postal Savings Bank of China and Meituan signed a strategic cooperation agreement covering online financial services, cards, personal loans, and financial services for small and micro enterprises. They also officially launched a co-branded debit card.

  18. 2020

    Meituan and China Everbright Group sign strategic cooperation agreement

    Meituan and China Everbright Group signed a strategic cooperation framework agreement on August 6, covering cooperation in areas including daily-life services, financial services, and cultural tourism.

  19. 2020

    Meituan and Qinghai Provincial Department of Commerce sign strategic cooperation agreement

    Meituan and the Qinghai Provincial Department of Commerce signed a strategic cooperation agreement covering consumption recovery, livelihood services, the nighttime economy, industrial digitalization and city image promotion.

  20. 2020

    Meituan launches the Pin Hao Fan group-order feature

    Meituan launched the “Pin Hao Fan” feature in Meituan Waimai, offering group ordering with low prices and waived delivery and packaging fees. The article describes it as a separate group-ordering feature with usage and ordering restrictions.