Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile52 entries · Page 3 of 3
2020
Mercedes-Benz announces recall of imported C-Class and GLC SUV vehicles in China
Recall announced
Mercedes-Benz (China) Automotive Sales Co. filed a recall plan covering 4,884 imported C-Class and GLC SUV vehicles, scheduled to begin on April 2, 2020. Some vehicles may have an airbag warning label without Chinese text, which the company said did not meet applicable mandatory national standards and presented a safety concern. The company planned free inspections and replacement of incorrect sun visors, including their warning labels.
Stated objective. 消除安全隐患
Company response
Recall — 梅赛德斯-奔驰（中国）汽车销售有限公司
梅赛德斯-奔驰（中国）汽车销售有限公司将对召回范围内的车辆免费检查遮阳板上安全气囊警告标签是否正确，如不正确则更换遮阳板（包括警告标签），以消除安全隐患。
Remediation — 梅赛德斯-奔驰（中国）汽车销售有限公司
梅赛德斯-奔驰（中国）汽车销售有限公司将免费为受影响车辆的后车门上贴上正确的儿童防护锁标签，以消除安全隐患。
Remediation — 梅赛德斯-奔驰（中国）汽车销售有限公司
梅赛德斯-奔驰（中国）汽车销售有限公司将为召回范围的车辆免费加装前减振器加强组件（改进后下控制臂衬套、减振器弹簧上端垫片、缓冲块及其他加强组件），以消除安全隐患。
Source excerpt
本次召回范围内的部分车辆由于生产过程偏差，前排乘客侧遮阳板处可能安装了不正确国家/地区的安全气囊警告标签，标签上指示儿童座椅正确使用的图例以及附带的解释可能不包含中文，不符合国家相关强制性标准的要求，存在安全隐患。
日前，梅赛德斯-奔驰（中国）汽车销售有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求，向国家市场监督管理总局备案了召回计划。将自2020年4月2日起，召回2018年7月24日至2018年11月26日生产的部分进口C级、GLC SUV汽车，共计4884辆。
梅赛德斯-奔驰（中国）汽车销售有限公司将免费为受影响车辆的后车门上贴上正确的儿童防护锁标签，以消除安全隐患。
2020
Mercedes-Benz China files recall plan for imported vehicles
Recall announced
Mercedes-Benz (China) Automotive Sales filed a recall plan covering certain imported G-Class, S-Class and AMG GT vehicles. The reported defects included potentially damaged wiring, a turbocharger oil-feed pipe that could leak and create a fire risk, and a differential-lock control-module issue. The company said authorized service providers would make the specified repairs or replacements free of charge.
Stated objective. 消除安全隐患
Company response
Remediation — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将通过授权服务商免费对召回范围内的进口G级汽车的前门线束重新进行布线，如果线束已经损坏则进行更换，以消除安全隐患。
Recall — Mercedes-Benz
Mercedes-Benz will recall more than 660,000 vehicles in China later this year for a possible oil leak.
Remediation — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将为召回范围内车辆免费检查前排座椅安全带锁扣，必要时进行更换，以消除安全隐患。
Remediation — 梅赛德斯-奔驰（中国）汽车销售有限公司
梅赛德斯-奔驰（中国）汽车销售有限公司将通过授权经销商为召回范围内的车辆免费检查高压燃油管和高压油泵之间的连接，如有问题则更换高压燃油管和高压油泵，以消除安全隐患。
Source excerpt
车辆行驶时的发动机热负荷可能造成涡轮增压器进油管出现泄漏，不能排除泄漏的机油与发动机舱中的热部件接触的可能性，会增加起火风险，存在安全隐患。
梅赛德斯-奔驰(中国)汽车销售有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求，向国家市场监督管理总局备案了召回计划，召回部分进口G级、S级、AMG GT车辆
梅赛德斯-奔驰(中国)汽车销售有限公司将通过授权服务商，为召回范围内的进口G级、S级、AMG GT汽车免费更换改进后的涡轮增压器进油管，以消除安全隐患。
2020
Racing Point fined and docked points over brake-duct ruling
Fine or penalty
In a ruling connected to Mercedes-Benz, FIA stewards upheld Renault's protest concerning the legality of Racing Point's RP20 design. Racing Point was fined €400,000 and deducted 15 world championship points. The stewards found that its 2020 rear brake ducts must be considered Mercedes' designs.
Source excerpt
Racing Point have been deducted 15 world championship points and fined €400,000 after FIA stewards upheld Renault’s protest about the legality of the design of the team’s RP20 car.
The stewards rejected that notion, and said that while the team’s current front brake duct design was acceptable given it was an evolution of the team’s 2019 design – conceived using CAD drawings of the brake ducts on Mercedes’ W10 car, when such a practice was allowed by the regulations – the team’s 2020 rear brake ducts must be considered Mercedes’ designs.
Stewards found that Racing Point had used computer design data legally supplied by Mercedes to Racing Point in 2019 to design their rear brake ducts with "minimal changes" and fit them to their 2020 car.
2020
Mercedes-Benz USA emissions settlement agreement
Settlement
Mercedes-Benz USA was reported to have agreed to pay $1.5 billion in a case in which authorities alleged that Daimler used defeat-device software to circumvent emissions tests. The proposed fine was still awaiting approval; the agreement also required repairs to affected vehicles and emissions testing.
Source excerpt
“Daimler will pay a civil penalty totaling $875 million, which equates to about a $3,500 penalty for each vehicle that was sold in the United States,” Deputy US Attorney General Jeffrey Rosen said. “Together, the total cost to Daimler of these undertakings and other requirements is around $1.5 billion.”
Daimler was under investigation for installing auxiliary emission control devices and defeat devices in Mercedes-Benz diesel vehicles sold in the United States between 2009 and 2016 in direct contravention of the Clean Air Act.
Rosen noted that the settlement is the largest civil penalty per-vehicle imposed for contravening the Clean Air Act.
2020
Mercedes fined after tyre mix-up at Sakhir Grand Prix
Fine or penalty
At the Sakhir Grand Prix, Formula One stewards fined Mercedes 20,000 euros after the team fitted the wrong front tyres to George Russell's car during a pitstop. The stewards cited mitigating circumstances and noted that Mercedes rectified the problem within one lap. The incident was recorded as a controversy note concerning the team's pitstop procedure at the event.
Source excerpt
Formula One champions Mercedes were fined 20,000 euros (18,036.91 pounds) on Sunday after they fitted the wrong front tyres to George Russell's leading car at a bungled Sakhir Grand Prix pitstop.
During the Sakhir GP, the tyres belonging to Valtteri Bottas were accidentally fitted on Russell's car
The stewards found mitigating circumstances, with Mercedes rectifying the problem within one lap and losing further time.
2020
South Korea fines Mercedes-Benz, Nissan and Porsche over emissions data
Fine or penalty
South Korea's Environment Ministry decided to fine Mercedes-Benz, Nissan and Porsche over falsified emissions data for diesel vehicles sold in South Korea. The ministry said the vehicles emitted more nitrogen oxides while driving than during certification tests, or had emissions-recirculation systems stop operating. It imposed fines totaling 79.5 billion won; Mercedes-Benz was fined 77.6 billion won.
Source excerpt
这些车辆在行驶时，存在空气主要污染物之一的氮氧化物排放增多，或尾气排放再循环装置停止运转，不能过滤污染物的问题。
因此，对三家车企处以总计795亿韩元，约合人民币4.6亿元的罚款，同时，取消汽车排放认证并命令车企召回相关车型。
由于尾气排放数据造假，韩国环境部近日决定对梅赛德斯-奔驰、日产和保时捷三家车企的韩国公司处以罚款，取消汽车排放认证并命令车企召回相关车型。
2019
Daimler recalls Mercedes-Benz diesel vehicles over emissions issues
Recall announced
Daimler said Germany's road traffic regulator KBA had ordered recalls of certain Mercedes-Benz vehicles with OM651 diesel engines. The article reports the recalls concern hundreds of thousands of vehicles, including 260,000 Sprinter vans; the regulator's hearings had concluded.
Daimler said Germany’s road traffic regulator KBA had ordered recalls of certain Mercedes-Benz vehicles with OM651 diesel engines. The article reports the recalls concern hundreds of thousands of vehicles, including 260,000 Sprinter vans; the regulator’s hearings had concluded.
Source excerpt
Daimler said late on Friday that Germany’s road traffic regulator KBA has concluded hearings over certain Mercedes-Benz vehicles with so-called OM651 diesel engines meeting Euro 5 emission standards and has ordered Daimler to carry out recalls.
Daimler is recalling hundreds of thousands of Mercedes-Benz vehicles including Sprinter van models over diesel emissions issues.
The manufacturer disputes the illegality of the “engine management functions”
2019
Mercedes agrees to settle HVAC mold lawsuit
Settlement
Mercedes agreed to settle a class-action lawsuit alleging mold growth in vehicle HVAC systems. The reported settlement covers 2.5 million U.S. owners and provides repairs going forward and compensation for repairs already made.
Source excerpt
the German carmaker has finally agreed to settle its HVAC mold lawsuit, giving hope to millions of U.S. customers facing bad odors coming from their cars' air conditioning units
settlement provides repairs going forward & compensation for repairs already made for long list of mercedes models
German automaker Daimler AG and its subsidiary Mercedes-Benz will pay $2.2 billion to settle claims they cheated on emission tests in the U.S.
2019
Mercedes-Benz agrees to NHTSA settlement over recall handling
Settlement
Mercedes-Benz agreed to pay $13 million to resolve an NHTSA investigation into its handling of recalls. The settlement also provides for $7 million in additional penalties if the company does not meet its terms; the agency found that Mercedes missed recall-process deadlines on multiple occasions.
Company response
Clarification — MBUSA
Robert Moran, a spokesman for the company's U.S. operation, MBUSA, said Mercedes did not believe it had done anything deliberately wrong.
Source excerpt
The agency concluded that Mercedes missed deadlines in the recall process on multiple occasions.
Robert Moran, a spokesman for the company's U.S. operation, MBUSA, said Mercedes did not believe it had done anything deliberately wrong.
The company also faces $7 million in additional penalties if it doesn't meet the terms of a settlement with the government.
2019
Mercedes-Benz China announces recall of 103 imported AMG GT cars
Recall announced
Mercedes-Benz China announced that it would recall 103 imported AMG GT cars starting November 22, 2019, because of a supplier production issue that could cause the carbon-fiber driveshaft and flange to lose their connection, potentially resulting in loss of power and increased collision risk.
Source excerpt
在车辆行驶过程中碳纤维驱动轴与法兰可能失去连接，会产生噪音或导致变速箱损坏，极端情况下会造成车辆行驶中失去动力，增加车辆发生碰撞的风险，存在安全隐患。
梅赛德斯-奔驰（中国）汽车销售有限公司，因供应商生产问题，产生噪音及增加车辆发生碰撞风险等安全隐患，于2019年11月22日起，召回 2015年6 月9日至 2016 年4月21日期间生产的部分进口AMG GT汽车，共计103辆。
2019
Vancouver couple sues Mercedes-Benz Canada over alleged steering defect
Lawsuit filed
A Vancouver couple filed a lawsuit against Mercedes-Benz Canada in B.C. Supreme Court in early 2019, seeking unspecified damages related to their 2017 S550 and an alleged steering defect. The lawsuit had not gone to trial at the time of the report.
Source excerpt
In early 2019, the couple filed a lawsuit in B.C. Supreme Court against Mercedes-Benz Canada for unspecified damages, including for loss of enjoyment of the vehicle.
Less than a year after buying it, the steering wheel seized up while they were driving, but the Mercedes-Benz Richmond dealer allegedly said it could find nothing wrong.
2015
Mercedes-Benz recalls more than 147,000 vehicles in the US over engine-fire risk
Recall announced
Mercedes-Benz announced a recall of more than 147,000 2013–2015 mid-size sedans and station wagons in the United States to check a rubber engine-compartment seal that could fall onto the exhaust system and increase the risk of an under-hood fire.
Stated objective. Check for risk of engine fires.
Company response
Recall — Mercedes-Benz
Mercedes-Benz is recalling more than 147,000 mid-size sedans and station wagons from 2013-2015 to check for risk of engine fires
Source excerpt
DETROIT (Reuters) - Daimler AG's Mercedes-Benz is recalling more than 147,000 mid-size sedans and station wagons from 2013-2015 to check for risk of engine fires, the U.S. safety regulator said Saturday.
The cars have a rubber seal in the engine compartment that can fall onto the exhaust system, increasing the risk of an under-hood fire, according to the National Highway Traffic Safety Administration.
(Reuters) - Daimler AG's (DAIGn.DE) Mercedes-Benz is recalling more than 147,000 mid-size sedans and station wagons from 2013-2015 to check for risk of engine fires, the U.S. safety regulator said Saturday.