争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 53 条 · 第 3 / 3 页
2020
奔驰承诺采取高田气囊问题车辆补救措施
整改
在2020年记录的一起争议中,奔驰澳大利亚未对部分配备故障高田气囊的C级和E级车辆发起召回。对此,公司承诺采取补救措施:直接联系受影响消费者,按修订后的时间表处理相关车辆,并在特定情况下提供租车或其他交通安排。该承诺涉及故障气囊车辆的处理及受影响车主的安排。
品牌回应
持续披露 — Mercedes-Benz
Mercedes will communicate directly with affected consumers and has committed to a revised schedule to get affected cars off the road as soon as practicable.
整改 — Mercedes-Benz
As part of the court-enforceable undertaking, Mercedes-Benz will offer a hire car or alternative transport for affected consumers if it is unable to replace the airbag within two weeks from the date requested by a consumer.
整改 — Mercedes-Benz
Mercedes-Benz has committed to follow a revised schedule to get affected cars off the road as soon as practicable and in the meantime, will provide free hire cars or alternative transport for owners of the highest risk vehicles.
来源摘录
The ACCC found that due to a chemical issue within the airbags, small pieces of metal fragments could explode into the driver and passengers upon activation.
Mercedes-Benz has been slapped with a court-enforceable undertaking from Australia's consumer watchdog after it failed to recall certain cars with faulty airbags that were worth as much as $113,000.
Mercedes will communicate directly with affected consumers and has committed to a revised schedule to get affected cars off the road as soon as practicable.
2020
梅赛德斯-奔驰宣布在中国召回部分进口C级及GLC SUV汽车
宣布召回
梅赛德斯-奔驰(中国)汽车销售有限公司备案召回计划,涉及4,884辆进口C级及GLC SUV汽车,计划自2020年4月2日起实施。部分车辆可能装有不含中文的安全气囊警告标签,公司称其不符合相关国家强制性标准并存在安全隐患;公司计划免费检查并更换不正确的遮阳板及警告标签。
当事方说明的目的. 消除安全隐患
品牌回应
召回 — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将对召回范围内的车辆免费检查遮阳板上安全气囊警告标签是否正确,如不正确则更换遮阳板(包括警告标签),以消除安全隐患。
整改 — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将免费为受影响车辆的后车门上贴上正确的儿童防护锁标签,以消除安全隐患。
整改 — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将为召回范围的车辆免费加装前减振器加强组件(改进后下控制臂衬套、减振器弹簧上端垫片、缓冲块及其他加强组件),以消除安全隐患。
来源摘录
本次召回范围内的部分车辆由于生产过程偏差,前排乘客侧遮阳板处可能安装了不正确国家/地区的安全气囊警告标签,标签上指示儿童座椅正确使用的图例以及附带的解释可能不包含中文,不符合国家相关强制性标准的要求,存在安全隐患。
日前,梅赛德斯-奔驰(中国)汽车销售有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,向国家市场监督管理总局备案了召回计划。将自2020年4月2日起,召回2018年7月24日至2018年11月26日生产的部分进口C级、GLC SUV汽车,共计4884辆。
梅赛德斯-奔驰(中国)汽车销售有限公司将免费为受影响车辆的后车门上贴上正确的儿童防护锁标签,以消除安全隐患。
2020
梅赛德斯-奔驰中国备案进口汽车召回计划
宣布召回
梅赛德斯-奔驰(中国)汽车销售有限公司备案了部分进口G级、S级和AMG GT车辆的召回计划。报道涉及可能受损的线束、可能泄漏并带来起火风险的涡轮增压器进油管,以及差速器锁止模块问题。公司表示将通过授权服务商免费进行相应维修或更换。
当事方说明的目的. 消除安全隐患
品牌回应
整改 — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将通过授权服务商免费对召回范围内的进口G级汽车的前门线束重新进行布线,如果线束已经损坏则进行更换,以消除安全隐患。
召回 — Mercedes-Benz
Mercedes-Benz will recall more than 660,000 vehicles in China later this year for a possible oil leak.
整改 — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将为召回范围内车辆免费检查前排座椅安全带锁扣,必要时进行更换,以消除安全隐患。
整改 — 梅赛德斯-奔驰(中国)汽车销售有限公司
梅赛德斯-奔驰(中国)汽车销售有限公司将通过授权经销商为召回范围内的车辆免费检查高压燃油管和高压油泵之间的连接,如有问题则更换高压燃油管和高压油泵,以消除安全隐患。
来源摘录
车辆行驶时的发动机热负荷可能造成涡轮增压器进油管出现泄漏,不能排除泄漏的机油与发动机舱中的热部件接触的可能性,会增加起火风险,存在安全隐患。
梅赛德斯-奔驰(中国)汽车销售有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,向国家市场监督管理总局备案了召回计划,召回部分进口G级、S级、AMG GT车辆
梅赛德斯-奔驰(中国)汽车销售有限公司将通过授权服务商,为召回范围内的进口G级、S级、AMG GT汽车免费更换改进后的涡轮增压器进油管,以消除安全隐患。
2020
Racing Point因刹车导管裁定被罚款并扣分
罚款或处罚
在一项与梅赛德斯-奔驰相关的裁定中,FIA干事支持雷诺关于Racing Point RP20赛车设计合法性的抗议。Racing Point被处以40万欧元罚款并扣除15个世界锦标赛积分。干事认定其2020年后刹车导管应视为梅赛德斯的设计。
FIA干事支持雷诺关于Racing Point RP20赛车设计合法性的抗议,对Racing Point处以40万欧元罚款并扣除15个世界锦标赛积分;干事认定其2020年后刹车导管应视为梅赛德斯设计。
来源摘录
Racing Point have been deducted 15 world championship points and fined €400,000 after FIA stewards upheld Renault’s protest about the legality of the design of the team’s RP20 car.
The stewards rejected that notion, and said that while the team’s current front brake duct design was acceptable given it was an evolution of the team’s 2019 design – conceived using CAD drawings of the brake ducts on Mercedes’ W10 car, when such a practice was allowed by the regulations – the team’s 2020 rear brake ducts must be considered Mercedes’ designs.
Stewards found that Racing Point had used computer design data legally supplied by Mercedes to Racing Point in 2019 to design their rear brake ducts with "minimal changes" and fit them to their 2020 car.
2020
Mercedes-Benz USA 排放问题和解协议
和解
据报道,Mercedes-Benz USA 在一起案件中同意支付 15 亿美元;相关当局指称 Daimler 使用失效装置软件规避排放测试。拟议罚款仍待批准;协议还要求维修受影响车辆并进行排放测试。
来源摘录
“Daimler will pay a civil penalty totaling $875 million, which equates to about a $3,500 penalty for each vehicle that was sold in the United States,” Deputy US Attorney General Jeffrey Rosen said. “Together, the total cost to Daimler of these undertakings and other requirements is around $1.5 billion.”
Daimler was under investigation for installing auxiliary emission control devices and defeat devices in Mercedes-Benz diesel vehicles sold in the United States between 2009 and 2016 in direct contravention of the Clean Air Act.
Rosen noted that the settlement is the largest civil penalty per-vehicle imposed for contravening the Clean Air Act.
2020
Mercedes因萨基尔大奖赛轮胎混乱被罚款
罚款或处罚
在萨基尔大奖赛上,一级方程式赛事干事因Mercedes在进站时为George Russell的赛车装错前轮胎,对车队罚款2万欧元。干事考虑了减轻情节,并指出Mercedes在一圈内纠正了问题。该事件被记录为有关车队在该赛事进站程序的争议备注。
一级方程式赛事干事因Mercedes在萨基尔大奖赛进站时为George Russell的赛车装错前轮胎,对车队罚款2万欧元。干事考虑了减轻情节,并指出Mercedes在一圈内纠正了问题。
来源摘录
Formula One champions Mercedes were fined 20,000 euros (18,036.91 pounds) on Sunday after they fitted the wrong front tyres to George Russell's leading car at a bungled Sakhir Grand Prix pitstop.
During the Sakhir GP, the tyres belonging to Valtteri Bottas were accidentally fitted on Russell's car
The stewards found mitigating circumstances, with Mercedes rectifying the problem within one lap and losing further time.
2020
韩国因排放数据造假对宾士、日产及保时捷处以罚款
罚款或处罚
韩国环境部决定因柴油车排放数据造假对宾士、日产及保时捷处以罚款。环境部表示,相关车辆行驶时的氮氧化物排放量高于认证测试时,或尾气再循环装置停止运转;三家车企合计被罚 795 亿韩元,其中宾士被罚 776 亿韩元。
来源摘录
这些车辆在行驶时,存在空气主要污染物之一的氮氧化物排放增多,或尾气排放再循环装置停止运转,不能过滤污染物的问题。
因此,对三家车企处以总计795亿韩元,约合人民币4.6亿元的罚款,同时,取消汽车排放认证并命令车企召回相关车型。
由于尾气排放数据造假,韩国环境部近日决定对梅赛德斯-奔驰、日产和保时捷三家车企的韩国公司处以罚款,取消汽车排放认证并命令车企召回相关车型。
2019
戴姆勒因排放问题召回梅赛德斯-奔驰柴油车
宣布召回
戴姆勒表示,德国道路交通监管机构KBA已命令召回部分搭载OM651柴油发动机的梅赛德斯-奔驰车辆。报道指出,召回涉及数十万辆汽车,其中包括26万辆Sprinter厢式车;监管机构的听证程序已经结束。
来源摘录
Daimler said late on Friday that Germany’s road traffic regulator KBA has concluded hearings over certain Mercedes-Benz vehicles with so-called OM651 diesel engines meeting Euro 5 emission standards and has ordered Daimler to carry out recalls.
Daimler is recalling hundreds of thousands of Mercedes-Benz vehicles including Sprinter van models over diesel emissions issues.
The manufacturer disputes the illegality of the “engine management functions”
2019
Mercedes 同意和解空调系统霉菌诉讼
和解
Mercedes 同意和解一项集体诉讼,该诉讼指称车辆空调系统内滋生霉菌。报道指出,和解涵盖 250 万名美国车主,并提供后续维修及已完成维修的补偿。
来源摘录
the German carmaker has finally agreed to settle its HVAC mold lawsuit, giving hope to millions of U.S. customers facing bad odors coming from their cars' air conditioning units
settlement provides repairs going forward & compensation for repairs already made for long list of mercedes models
German automaker Daimler AG and its subsidiary Mercedes-Benz will pay $2.2 billion to settle claims they cheated on emission tests in the U.S.
2019
Mercedes-Benz同意就召回处理问题与NHTSA达成和解
和解
Mercedes-Benz同意支付1300万美元,以解决NHTSA对其召回处理方式的调查。若公司未遵守和解条款,还可能面临额外700万美元罚款;该机构认定Mercedes曾多次错过召回流程期限。
品牌回应
澄清 — MBUSA
Robert Moran, a spokesman for the company's U.S. operation, MBUSA, said Mercedes did not believe it had done anything deliberately wrong.
来源摘录
The agency concluded that Mercedes missed deadlines in the recall process on multiple occasions.
Robert Moran, a spokesman for the company's U.S. operation, MBUSA, said Mercedes did not believe it had done anything deliberately wrong.
The company also faces $7 million in additional penalties if it doesn't meet the terms of a settlement with the government.
2019
奔驰中国宣布召回103辆进口AMG GT汽车
宣布召回
奔驰中国宣布自2019年11月22日起召回103辆进口AMG GT汽车。召回原因是供应商生产问题可能导致碳纤维驱动轴与法兰失去连接,造成车辆失去动力并增加碰撞风险。
来源摘录
在车辆行驶过程中碳纤维驱动轴与法兰可能失去连接,会产生噪音或导致变速箱损坏,极端情况下会造成车辆行驶中失去动力,增加车辆发生碰撞的风险,存在安全隐患。
梅赛德斯-奔驰(中国)汽车销售有限公司,因供应商生产问题,产生噪音及增加车辆发生碰撞风险等安全隐患,于2019年11月22日起,召回 2015年6 月9日至 2016 年4月21日期间生产的部分进口AMG GT汽车,共计103辆。
2019
温哥华夫妇就涉嫌转向缺陷起诉Mercedes-Benz Canada
提起诉讼
一对温哥华夫妇于2019年初在不列颠哥伦比亚省最高法院起诉Mercedes-Benz Canada,针对其2017款S550及涉嫌转向缺陷索赔未具体说明的损害赔偿。报道时该案尚未开庭审理。
来源摘录
In early 2019, the couple filed a lawsuit in B.C. Supreme Court against Mercedes-Benz Canada for unspecified damages, including for loss of enjoyment of the vehicle.
Less than a year after buying it, the steering wheel seized up while they were driving, but the Mercedes-Benz Richmond dealer allegedly said it could find nothing wrong.
2015
奔驰因发动机起火风险在美国召回逾14.7万辆汽车
宣布召回
奔驰宣布在美国召回逾14.7万辆2013至2015款中型轿车和旅行车,以检查发动机舱内可能掉落至排气系统并增加引擎盖下起火风险的橡胶密封件。
当事方说明的目的. 检查发动机起火风险。
品牌回应
召回 — Mercedes-Benz
Mercedes-Benz is recalling more than 147,000 mid-size sedans and station wagons from 2013-2015 to check for risk of engine fires
来源摘录
DETROIT (Reuters) - Daimler AG's Mercedes-Benz is recalling more than 147,000 mid-size sedans and station wagons from 2013-2015 to check for risk of engine fires, the U.S. safety regulator said Saturday.
The cars have a rubber seal in the engine compartment that can fall onto the exhaust system, increasing the risk of an under-hood fire, according to the National Highway Traffic Safety Administration.
(Reuters) - Daimler AG's (DAIGn.DE) Mercedes-Benz is recalling more than 147,000 mid-size sedans and station wagons from 2013-2015 to check for risk of engine fires, the U.S. safety regulator said Saturday.