Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Samsung responds to unintended Find My Mobile notification
Company response
Samsung addressed an unintended Find My Mobile notification that was sent to users. According to the company, the notification was issued unintentionally during an internal test. Samsung stated that the notification had no effect on devices and apologized to customers for any inconvenience caused. The event was reported on February 20, 2020.
Samsung said a Find My Mobile notification was sent unintentionally during an internal test, said it had no effect on devices, and apologized to customers for any inconvenience.
Company response
Apology — Samsung
We apologize for any inconvenience this may have caused our customers.
Source excerpt
The firm tweeted that the notification was a message sent unintentionally during internal testing, and it did not affect devices.
We apologize for any inconvenience this may have caused our customers.
2020
Nanoco sues Samsung over quantum-dot patents
Lawsuit filed
Nanoco sued Samsung and its subsidiaries, alleging infringement of Nanoco's quantum-dot technology patents and seeking a permanent injunction. Nanoco said Samsung deliberately infringed its patents; the source reports the allegation, not a court determination.
Source excerpt
近期，英国纳米技术公司Nanoco对三星发起了诉讼，理由是三星及其子公司侵犯了Nanoco与量子点有关的技术专利，量子点是Nanoco所研发的QLED电视显示技术。
Nanoco表示：“三星故意侵犯了Nanoco的专利，并且正要进一步实施侵权行为，对Nanoco造成了巨大损失。”
Nanoco公司称，三星电子及其附属公司故意侵犯其专利技术，因此向法庭寻求永久禁令，禁止三星进一步侵权，从而使公司免遭重大经济损失。
2020
Samsung heir pledges against family succession and addresses labor issues
Company response
In a statement, Samsung vice chairman Jay Y. Lee said he did not plan to pass control of the company to his children and pledged that there would be no further succession controversy. He also said Samsung would comply with labor laws and ensure labor rights. Lee apologized for past wrongdoings that included allegations of bribery and embezzlement.
Company response
Apology — Samsung
has also apologized for his past wrongdoings that include allegations of bribery and embezzlement.
Source excerpt
“Samsung will strictly comply with the labor laws and ensure labor rights, while nurturing a healthy labor union culture,” Lee assured while talking about labor rights at the historically ‘anti-labor union’ approach of Samsung.
“I do not plan to pass down my role to my children. This is something I have thought about for a long time but have been hesitant to express it openly,” Lee was quoted a saying by Reuters. “I give my word here today that from now on, there will be no more controversy regarding succession,” he added.
Samsung heir apparent and current VP, Jay Y. Lee, has pledged that he won’t pass the company’s control to his children, and has also apologized for his past wrongdoings that include allegations of bribery and embezzlement.
2020
JOLED files patent infringement lawsuit against Samsung
Lawsuit filed
In June 2020, JOLED filed a lawsuit against Samsung in the U.S. District Court for the Western District of Texas. The suit alleged infringement of OLED screen and product patents. JOLED sought remedies including compensation. The filing concerned patent infringement claims over OLED screen and product technology, with the requested relief encompassing damages. No further details on the specific patents, the products involved, or the outcome of the case were provided in the source.
Source excerpt
该案件是由日本 OLED 显示器制造商 JOLED 于 6 月 22 日（CDT）向美国得克萨斯州西区地区法院提出的，要求三星提供侵权赔偿等补救措施。
Arigna's new case, over the '835 patent, has been assigned to District Judge Alan D. Albright. 2/10, Western District of Texas.
Arigna Technology Limited, one of several plaintiffs associated with Dublin-based patent monetization firm Atlantic IP, has filed a single complaint against Alphabet (Google), Apple, Lenovo, Microsoft, OnePlus, Samsung, and TCL (6:22-cv-00151) in the Western District of Texas.
2020
Ericsson sues Samsung over FRAND commitments
Lawsuit filed
In a legal dispute between Ericsson and Samsung, Ericsson filed a lawsuit against Samsung in the U.S. District Court for the Eastern District of Texas. According to the reported filing, Ericsson alleged that Samsung violated contractual commitments to negotiate in good faith and to license patents on FRAND terms. The dispute centers on those alleged commitments rather than on any reported ruling or outcome. The source describes the action as a suit by Ericsson against Samsung for non-compliance with FRAND commitments.
Source excerpt
STOCKHOLM: Ericsson said on Friday it has filed a lawsuit in the United States against Samsung for alleged violations of contractual commitments to negotiate in good faith and to licence patents.
Ericsson asserted that these terms were consistent with FRAND terms, but Samsung did not accept the proposal and that Samsung’s counterproposal “evidenced Samsung was not negotiating in good faith towards a cross-license on FRAND terms.”
Ericsson (ERIC) has filed a lawsuit in the U.S District Court for the Eastern District of Texas, against Samsung (SMSN.L, SSNNF.OB, SSNLF.OB), for violating contractual commitments to negotiate in good faith and to license patents on Fair, Reasonable and Non-Discriminatory (FRAND) terms and conditions.
2020
USITC to investigate Neodron patent allegations against technology companies
Investigation
The US International Trade Commission said it would investigate whether touchscreen devices made by Apple, Amazon and other companies involved alleged patent infringement. Neodron had alleged that the companies infringed four patents it owned; the source reports the investigation was to follow Neodron's February lawsuit.
Source excerpt
其他被告公司也包括亞馬遜、華碩 (2357-TW)、LG、微軟 (MSFT-US)、索尼、以及三星。
美國國際貿易委員會 (ITC) 表示，將針對蘋果 (AAPL-US)、亞馬遜 (AMZN-US) 等製造的觸控螢幕設備是否涉及專利侵權行為進行調查。
該公司聲稱蘋果等公司侵犯了 Neodron 擁有的電容式鍵盤和傳感器相關的四項專利
2020
Samsung fined over GST benefit pass-through
Fine or penalty
India's National Anti-Profiteering Authority held that Samsung did not reduce the selling price of its 32-inch LED TV, model 32FH4003, and fined the company Rs 37 lakh, according to the article headline.
Source excerpt
Samsung fined Rs 37 lakh for not passing GST benefits to consumers
The National Anti-Profiteering Authority (NAA) held that the South Korean company did not reduce the selling price of its 32-inch LED TV 32FH4003
2020
Samsung says it is working on a Galaxy S20 Ultra camera update
Company response
Samsung responded to issues reported by early reviewers about the Galaxy S20 Ultra camera, saying it was working on a future update to improve the camera experience; it did not acknowledge a specific problem or confirm when the fixes would be available.
Stated objective. Improve the camera experience.
Company response
Clarification — Samsung
“We are constantly working to optimize performance to deliver the best experience for consumers. As part of this ongoing effort, we are working on a future update to improve the camera experience.”
Source excerpt
Samsung has responded to some issues that early reviewers have found with the camera system on the new Galaxy S20 Ultra.
Reviews from publications including and PC Mag have highlighted that the autofocus system is unreliable, often taking a long time to lock onto a subject and sometimes failing to do so.
The company says it’s working on an update to improve the camera, though it doesn’t acknowledge any specific problem or confirm when the fixes will be available.
2019
Labor-relations and union-busting controversy
Samsung managers were prosecuted over actions that authorities characterized as interference with union activity and violations of labor law, prompting renewed attention to workplace governance.
2019
Galaxy Fold display bubble reported
Issue disclosure
Expert Reviews reported that TechCrunch observed a small bubble in the crease of a Samsung Galaxy Fold display after about 27 hours of use. According to the article, this was the only such incident reported at the time. The report described the observation as a display bubble occurring in the screen crease, without providing further details on causes or outcomes. The coverage was limited to this single reported case.
Source excerpt
US-based site Tech Crunch reported that after one day of use, a small bubble appeared in the crease of the Galaxy Fold’s display.
Fortunately for Samsung, the teeny tiny bubble incident remains the only one of its kind.
Tech Crunch staff writer Brian Heater reports that the imperfection appeared after around 27 hours of use, under pretty ordinary circumstances
2019
Law firm files lawsuit against Apple and Samsung over alleged radio-frequency radiation levels
Lawsuit filed
Fegan Scott filed a lawsuit against Apple and Samsung alleging that independent tests found radio-frequency radiation levels from certain smartphones exceeded federal limits under the stated conditions. The article reports the allegation and filing, not a court determination.
Company response
Denial — Apple
苹果公司对这一结果提出异议。苹果公司发表声明称测试设置不符合正确评估 iPhone 型号所需的程序，因此测试是不准确的。
Clarification — Samsung
三星同样表示在美国销售的三星设备符合美国联邦通讯委员会的规定，是根据整个行业使用的相同测试协议进行测试的。
Source excerpt
一家总部位于芝加哥的律师事务所Fegan Scott提起了针对苹果和三星的诉讼。Fegan Scott表示，独立测试表明，当按照“制造商销售”的方式使用时，这些智能手机的射频辐射水平“远远超过了联邦限制”。
收到测试结果后，费根·斯科特（Fegan Scott）决定对苹果和三星正式发起诉讼，涉及iPhone 7 Plus、iPhone 8、iPhone XR、Galaxy S8、Galaxy S9和Galaxy S10。
总部位于芝加哥的律师事务所Fegan Scott近日向法院提交了诉讼，指控苹果和三星的手机存在辐射超标的问题。
2019
Rensselaer Polytechnic Institute sues Samsung over nanoparticle patents
Lawsuit filed
Rensselaer Polytechnic Institute filed a patent-infringement complaint against Samsung Electronics America and Samsung Electronics Co., alleging that Samsung QLED-type televisions infringe its patents related to semiconductor nanoparticles.
Source excerpt
The complaint stated that Samsung’s QLED-type television products infringe on this patent
Private research university Rensselaer Polytechnic Institute (RPI) filed a complaint against Samsung Electronics America and Samsung Electronics Co. for patent infringement in New Jersey federal Court
2019
Samsung responds to Galaxy fingerprint vulnerability
Company response
Samsung announced that it had released a software update to fix a fingerprint-recognition vulnerability affecting Galaxy S10 and Note 10 series phones. The article also reports that Samsung apologized through its customer-support app and advised Galaxy users to update their biometric authentication software.
Company response
Remediation — 三星
三星电子今日宣布，已发布软件更新，修复了Galaxy S10和Galaxy Note 10系列手机的指纹识别漏洞。
Apology — 三星
三星今日还通过其客户支持应用“Samsung Members”进行了道歉
Remediation — 三星
三星方面回应北京青年报记者表示，将尽快进行软件更新解决这一问题，同时建议用户暂停使用硅胶保护套。
Source excerpt
三星电子今日宣布，已发布软件更新，修复了Galaxy S10和Galaxy Note 10系列手机的指纹识别漏洞。
近日有报道称，一些Galaxy S10用户发现，他们的手机屏幕贴上保护膜后，任何人都可以成功地进行指纹解锁。
最近一些报道称，某些Galaxy机型存在指纹识别问题。三星认为，这个问题涉及到部分搭载有超声波指纹识别技术的Galaxy机型，可能会将硅胶保护套上的三维纹路误认为是用户指纹，从而对手机进行解锁。
2017
Lee Jae-yong bribery case
Lee Jae-yong was convicted in connection with benefits provided to former President Park Geun-hye and an associate. The case was linked politically and publicly to Samsung’s succession issues.
2008
Secret-fund and governance controversy
Investigations and allegations concerning secret funds, tax matters and improper benefits to public officials generated scrutiny of Samsung’s governance and succession arrangements.