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Toyota

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Intellectual Ventures sues automakers over patents

    Lawsuit filed

    Intellectual Ventures filed a lawsuit in a federal court in southern Texas against Toyota, Honda and other automakers, alleging that connected cars infringed patents and seeking compensation. The report names Toyota, Honda and General Motors among the defendants.

    Source excerpt

    • 另一家被告企业为美国通用汽车(GM)。
    • 该公司10月19日向美国南部得克萨斯州的联邦法院提起诉讼,例举了丰田“普锐斯”、本田“雅阁”等作为专利侵权的车型。
  2. 2021

    Toyota Australia announces Supra safety recall

    Recall announced

    Toyota Australia announced a safety recall covering 674 Supra vehicles in Australia produced between March 2019 and May 2021. The engine management software could damage a component providing braking assistance under certain engine-start conditions; Toyota dealers will update the ECU free of charge.

    Company response

    • Recall — Toyota Australia

      Toyota Australia has today announced that it will initiate a safety recall involving Supra vehicles produced between March 2019 - May 2021.
    • Remediation — Toyota Australia

      For all involved vehicles, Toyota dealers will update the Engine Control Unit (ECU) free of charge to vehicle owners.

    Source excerpt

    • There are 674 vehicles involved in the Australian market.
    • Toyota Australia has today announced that it will initiate a safety recall involving Supra vehicles produced between March 2019 - May 2021.
    • The subject vehicles have been equipped with an engine management software that, under certain specific engine start conditions, could damage a component that provides braking power assistance.
  3. 2021

    BMW recalls 50,024 vehicles over brake-assistance risk

    Recall announced

    BMW recalled 50,024 vehicles in the United States after determining that certain oil/vacuum pump conditions could damage the pump supplying vacuum for brake assistance. The affected list includes several BMW models and the Toyota Supra; a software reflash is the stated fix.

    Company response

    • Recall — BMW

      According to documents filed with the National Highway Traffic Safety Administration, 50,024 vehicles have been recalled in the United States of America.

    Source excerpt

    • As the headline implies, the Supra is affected as well because Toyota has developed the coupe on BMW chassis.
    • According to documents filed with the National Highway Traffic Safety Administration, 50,024 vehicles have been recalled in the United States of America.
    • The fix, as expected, comes in the guise of a software reflash.
  4. 2021

    Subaru recalls vehicles over fuel-pump issue

    Recall announced

    Subaru recalled more than 165,000 vehicles over a low-pressure fuel-pump issue that could cause engine stalling while driving and potentially lead to a crash. The recall also includes certain Toyota 86 models because they share components with the Subaru BRZ.

    Company response

    • Recall — Subaru

      To repair the issue, Subaru dealers will replace the low-pressure fuel pump free of charge.

    Source excerpt

    • The 2018 to 2019 Toyota 86 models are also a part of the recall as it shares components with the Subaru BRZ.
    • Subaru has recalled over 165,000 vehicles due to a fuel pump issue that could cause engine stalling while the vehicle is in motion and could lead to a crash.
    • The recall also affects 232 copies of the 2018 and 2019 Toyota 86, which is based on the Subaru BRZ and uses its powertrain.
  5. 2021

    Toyota hybrid Corolla and Levin recall announced in China

    Recall announced

    Tianjin FAW Toyota Motor Co. and GAC Toyota Motor Co. filed a recall plan covering more than 220,000 Corolla Hybrid and Levin Hybrid vehicles, with the recall scheduled to begin on August 2, 2021. The notice says an incomplete brake-control computer program can prevent the brake lights from illuminating during light braking in some speed ranges, creating a rear-end collision hazard in extreme cases.

    Company response

    • Recall — Tianjin FAW Toyota Motor Co. and GAC Toyota Motor Co.

      日前,天津一汽丰田汽车有限公司、广汽丰田汽车有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,向国家市场监督管理总局备案了召回计划,自2021年8月2日起召回以下车辆。

    Source excerpt

    • 本次召回范围内的车辆搭载了自适应巡航系统,当车辆在该系统启动状态下行驶时,由于制动控制电脑的程序不完善,在部分车速范围内系统执行轻微制动时制动灯不点亮,不符合国家相关强制性技术标准的要求,极端情况下可能造成后车追尾,存在安全隐患。
    • 中国网汽车7月23日讯 日前,天津一汽丰田汽车有限公司、广汽丰田汽车有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,向国家市场监督管理总局备案了召回计划,自2021年8月2日起召回以下车辆。
  6. 2021

    Toyota companies announce recalls covering Corolla, Levin and Alphard vehicles

    Recall announced

    Toyota-affiliated companies announced plans to recall 238,540 vehicles in China. The planned recalls cover certain Corolla and Levin hybrid vehicles from August 2, 2021, and certain imported Alphard vehicles from September 30, 2021. The report cites potential safety hazards involving braking-light behavior and, for Alphard vehicles, battery deterioration and possible engine restart failure; planned corrective measures include software upgrades and, for Alphard, inspection or replacement of affected batteries.

    Stated objective. 消除安全隐患

    Company response

    • Remediation — 天津一汽丰田汽车有限公司、广汽丰田汽车有限公司

      天津一汽丰田汽车有限公司、广汽丰田汽车有限公司将为召回范围内的车辆免费升级制动控制电脑的自适应巡航控制程序,以消除安全隐患。
    • Remediation — 丰田汽车(中国)投资有限公司

      丰田汽车(中国)投资有限公司对召回维修措施升级为:为全部对象车辆再次免费升级发动机控制电脑及怠速启停控制电脑的控制程序;并更换改良合格的蓄电池隔热罩;同时对蓄电池劣化程度进行确认,将问题蓄电池免费更换为全新蓄电池,以消除安全隐患。

    Source excerpt

    • 本次召回范围内的车辆搭载了自适应巡航系统,当车辆在该系统启动状态下行驶时,由于制动控制电脑的程序不完善,在部分车速范围内系统执行轻微制动时制动灯不点亮,不符合国家相关强制性技术标准的要求,极端情况下可能造成后车追尾,存在安全隐患。
    • 此外,丰田汽车(中国)投资有限公司向国家市场监管总局备案召回计划,决定自2021年9月30日起,再次召回生产日期从2017年12月11日到2019年4月1日的部分进口埃尔法汽车,共计12955台。
    • 本次召回范围内车辆装备了怠速启停功能,由于相关控制程序存在不完善且蓄电池隔热性能不足,如车辆频繁在蓄电池温度较高的长时间怠速停车状态下使用,会因蓄电池内转化还原反应不充分,导致蓄电池充电不足而加速电池劣化。极端情况下车辆在进入怠速启停模式后,发动机无法再次启动,可能会发生后车追尾事故,存在安全隐患。
  7. 2021

    Toyota recalls vehicles for safety defects

    Recall announced

    Toyota announced recalls covering 238,540 vehicles. The disclosed defects included adaptive-cruise braking-control software that could cause brake lights not to illuminate in some conditions, and an idle-stop/battery issue that could prevent an engine from restarting. Toyota said it would provide free software upgrades and, for affected vehicles with battery deterioration, replacement batteries.

    Stated objective. 消除安全隐患

    Company response

    • Remediation — 丰田

      对此,公司将为召回范围内的车辆免费升级制动控制电脑的自适应巡航控制程序,以消除安全隐患。
    • Remediation — 丰田

      对此,公司对召回维修措施升级为:为全部对象车辆再次免费升级发动机控制电脑及怠速启停控制电脑的控制程序;并更换改良合格的蓄电池隔热罩;同时对蓄电池劣化程度进行确认,将问题蓄电池免费更换为全新蓄电池,以消除安全隐患。

    Source excerpt

    • 对此,公司将为召回范围内的车辆免费升级制动控制电脑的自适应巡航控制程序,以消除安全隐患。
    • 以上车辆召回原因为车辆搭载了自适应巡航系统,当车辆在该系统启动状态下行驶时,由于制动控制电脑的程序不完善,在部分车速范围内系统执行轻微制动时制动灯不点亮,不符合国家相关强制性技术标准的要求,极端情况下可能造成后车追尾,存在安全隐患。
    • 中国经济网7月23日讯 23日,丰田和保时捷两品牌各自发布2起召回公告,共召回乘用车244591辆。其中,丰田共召回238540辆,占比97.53%;保时捷召回6051辆,占比2.47%。
  8. 2021

    Toyota Australia announces HiLux vehicle recall

    Recall announced

    Toyota Australia announced a recall involving 60 HiLux vehicles because their second-stage compliance labels display incorrect Gross Vehicle Mass information. It said it would replace the labels free of charge.

    Company response

    • Remediation — Toyota Australia

      For all involved vehicles, Toyota will replace the second stage compliance label on the vehicle free of charge to vehicle owners.

    Source excerpt

    • For all involved vehicles, Toyota will replace the second stage compliance label on the vehicle free of charge to vehicle owners.
    • On these involved vehicles, the second stage compliance label contains incorrect information due to an administrative error.
    • Toyota Australia has today announced that it will initiate a recall involving 60 HiLux vehicles produced between March 2021 to June 2021.
  9. 2021

    Toyota-related companies file vehicle recall plans over fuel-pump defects

    Recall announced

    Tianjin FAW Toyota Motor Co., GAC Toyota Motor Co., and Toyota Motor (China) Investment Co. filed recall plans with China's market regulator. A manufacturing deviation in high-pressure fuel pumps may cause abnormal wear, fuel leakage, and, in extreme cases, increased fire risk.

    Company response

    • Ongoing disclosure — 天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司

      天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司将通过挂号信等形式通知有关用户此次召回事宜。

    Source excerpt

    • 本次召回范围内部分车辆,由于零件生产工厂在高压燃油泵内部构成件组装工序中的制造偏差等原因,导致部分构成件未充分压紧。
    • 在使用过程中高压燃油泵内部可能会发生异常磨损,受内部构成件松动的影响,高压燃油泵焊接处可能会产生疲劳裂纹,存在燃油渗出的可能,极端情况下会增大起火风险,存在安全隐患。
    • 中新网6月3日电 据国家市场监管总局网站消息,日前,天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,向国家市场监督管理总局备案了召回计划。
  10. 2021

    Toyota reaches settlement with engineer’s family

    Settlement

    Toyota reached a settlement with the family of an engineer whose suicide was ruled a job-related death due to harassment from his boss. The reported settlement included preventive measures and a thorough investigation into the death; the compensation amount was not disclosed.

    Company response

    • Remediation — Toyota

      To prevent future harassment, Toyota would improve workers’ healthcare, better evaluate management, educate workers and encourage a workplace culture where employees can speak up, the company said in a statement yesterday.
    • Investigation — Toyota

      Tachino said the settlement includes the preventive measures promised by Toyota, as well as a thorough investigation into the death.

    Source excerpt

    • Tachino said the settlement includes the preventive measures promised by Toyota, as well as a thorough investigation into the death.
    • Japanese automaker Toyota Motor Corp has reached a settlement with the family of an engineer whose suicide was ruled a job-related death due to harassment from his boss.
    • To prevent future harassment, Toyota would improve workers’ healthcare, better evaluate management, educate workers and encourage a workplace culture where employees can speak up, the company said in a statement yesterday.
  11. 2021

    Toyota faces boycott calls over political donation

    Public backlash

    Toyota faced social-media backlash and boycott calls after donating $1,000 to Representative Alex Mooney, who had objected to the certification of the Electoral College result. Toyota said it did not consider it appropriate to judge members of Congress solely by their votes on certification.

    Company response

    • Clarification — Toyota

      We do not believe it is appropriate to judge members of Congress solely based on their votes on the electoral certification.

    Source excerpt

    • We do not believe it is appropriate to judge members of Congress solely based on their votes on the electoral certification.
    • Toyota, which said it would review its political donations in the wake of the insurrection in the U.S. Capitol, has faced blowback on social media for donating $1,000 to a lawmaker who contested the certification of the Electoral College results.
  12. 2020

    Toyota and Lexus fuel-pump recall

    Recall announced

    In 2020, Toyota announced a recall affecting nearly 700,000 vehicles in the United States. According to the announcement, faulty fuel pumps could fail during operation and cause the vehicles to stall. The affected vehicles included both Toyota and Lexus models. The recall was reported as covering vehicles in the U.S. market, with the stated cause being a fuel-pump defect that could lead to stalling while driving.

    Stated objective. Fix a fuel pump issue

    Company response

    • Remediation — Toyota

      The company said that it is still working on resolving the issue
    • Remediation — Toyota

      The company announced that they will check and replace fuel pumps at no charge to customers in the Toyota Dealers network nationwide.
    • Ongoing disclosure — Toyota

      Owners will be notified by mail in mid-March.
    • Remediation — Toyota

      Toyota dealers will install a noise filter between the airbag control module and its wire harness if needed, Reuters reported.

    Source excerpt

    • The recall includes the top selling cars in the U.S., the Toyota Camry and Corolla.
    • The company said that it is still working on resolving the issue
    • 2018 and 2019 Lexus models:
  13. 2020

    Toyota and Lexus recall 44,000 vehicles over engine-block defect

    Recall announced

    In 2020, Toyota recalled 44,000 cars and SUVs in the United States because an incorrectly manufactured engine block could leak coolant and cause engine problems. Toyota and Lexus dealers were to inspect affected vehicles and replace qualifying engine blocks at no cost to owners. The recall covered both Toyota and Lexus vehicles, and the remedy was provided free of charge to owners of the affected vehicles.

    Company response

    • Remediation — Toyota

      If the engine is identified as one needing repairs, it will be replaced with a new engine block at no cost to the vehicle owner.
    • Remediation — Toyota

      Toyota dealers will address the problem by updating software or replacing the affected seat backs at no cost to vehicle owners.
    • Recall — 天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司

      日前,天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,向国家市场监督管理总局备案了召回计划。

    Source excerpt

    • the automaker has now recalled 44,000 cars and SUVs because they may have an engine problem.
    • If the engine is identified as one needing repairs, it will be replaced with a new engine block at no cost to the vehicle owner.
    • According to Toyota, the vehicles may be outfitted with an engine block that was incorrectly manufactured, causing the coolant to leak internally and/or externally during normal operation of the vehicle.
  14. 2020

    Toyota China responds to engine-oil complaints

    Company response

    Toyota China issued a response after complaints appeared on third-party automotive complaint sites and forums regarding increased and emulsified engine oil in several Toyota models. According to the company, the phenomenon was a general occurrence during engine use, would not affect lubrication or engine performance, and was not regarded by Toyota as a quality problem. The statement addressed owner concerns raised in those complaint channels without indicating any further action.

    After complaints on third-party automotive complaint sites and forums about increased and emulsified engine oil in several Toyota models, Toyota China said the phenomenon was a general occurrence during engine use, would not affect lubrication or engine performance, and was not a quality problem in its view.

    Company response

    • Denial — Toyota China

      我们认为上述现象不是品质问题。

    Source excerpt

    • 近日,在部分汽车第三方投诉网站和论坛上,出现不少关于丰田汽车旗下多款车型“机油增多、机油乳化”的投诉,所涉车型包括一汽丰田、广汽丰田及雷克萨斯旗下的的凯美瑞、亚洲龙、雷克萨斯ES300h、RAV4荣放等热销车型,且多集中于上述车型中的混动版本。
    • 对此,丰田中国方面3月18日回应澎湃新闻记者称,上述现象是发动机在使用过程中发生的一般现象,不会影响发动机机油的润滑性能,也不会对发动机的性能造成影响,“我们认为上述现象不是品质问题。”
  15. 2020

    Toyota announces global Prius and Prius V recall

    Recall announced

    Toyota announced a global recall of Prius and Prius V vehicles because a hybrid-system defect could prevent the vehicles from entering safe-driving mode. The reported recall was expected to cover 752,000 vehicles; China was excluded. Toyota said it would provide a free software update and free inverter replacement for vehicles whose inverters were damaged by the system fault.

    Company response

    • Remediation — 丰田汽车

      丰田汽车表示,车辆在无法进入安全驾驶模式时,可能会失去动力并熄火,在高速行驶时会增加事故风险。
    • Remediation — 丰田汽车

      丰田已宣布此次召回进行的软件更新将以免费形式进行。同时丰田还表示任何因系统故障而导致变频器损坏的车辆,都将免费更换。
    • Investigation — Toyota

      Toyota said it’s still investigating the latest Takata issue and does not have a remedy yet, but it will notify vehicle owners in late March.
    • Remediation — Toyota

      Owners can have the problem fixed through a software update performed at a dealer; if a vehicle had an inverter fail as a result of this issue, Toyota will also replace that inverter.

    Source excerpt

    • 丰田方面告诉第一电动网,中国市场不涉及此次召回产品。
    • 日前,丰田汽车宣布因混合动力系统存在安全缺陷,将在全球范围内对丰田普锐斯及普锐斯V这两款车型进行召回,预计将覆盖全球75.2万辆普锐斯。
    • 丰田已宣布此次召回进行的软件更新将以免费形式进行。同时丰田还表示任何因系统故障而导致变频器损坏的车辆,都将免费更换。
  16. 2020

    Motor Accident Compensation Commission sues Toyota over airbag injuries

    Lawsuit filed

    The Motor Accident Compensation Commission sued Toyota in the Northern Territory, seeking recovery of compensation costs after a woman was severely injured by fragments from a Takata airbag in a Toyota RAV4. The commission alleged that Toyota sold a defective vehicle and failed to adequately warn her about the faulty airbag.

    Source excerpt

    • The commission — which manages a government scheme that covers the medical costs and lost wages of motor accident victims in the NT — is suing Toyota for the $540,000 it has paid to the woman so far.
    • In its writ, the commission claims Toyota sold a defective vehicle because the airbag was subject to "moisture intrusion" which made the inflator assembly "rupture and discharge metal fragments upon airbag deployment".
  17. 2020

    Denso expands fuel-pump recall to 3.53 million U.S. vehicles

    Recall announced

    Denso announced an expansion of a fuel-pump recall, stating that an additional 1.5 million vehicles needed to be recalled, bringing the stated U.S. total to 3.53 million vehicles. According to the report, the affected fuel-pump impeller can swell and break, which may potentially cause the vehicle to stall or fail to start. The announcement concerns the expanded scope of the recall in the United States and the described defect in the fuel-pump impeller.

    Denso announced that 1.5 million additional vehicles needed to be recalled, bringing the stated U.S. total to 3.53 million. The article says the affected fuel-pump impeller can swell and break, potentially causing the vehicle to stall or fail to start.

    Source excerpt

    • The impeller may seize and stop working, which could translate to stalling while driving or the vehicle not starting at all.
    • Denso has recently announced that 1.5 million more vehicles need to be called back on top of the 2 million we’ve mentioned earlier, ballooning the grand total to 3.53 million vehicles in the United States of America.
  18. 2020

    Toyota announces RAV4 Plug-in Hybrid safety upgrade

    Corrective action

    Toyota Sweden announced a software upgrade for the Vehicle Stability Control (VSC) system of the RAV4 Plug-in Hybrid after the model performed poorly in Teknikens Värld's moose test. The upgrade was planned for January 2021 and would be implemented in new vehicles for the European market. It would also be offered free of charge to customers who wished to upgrade cars already delivered.

    Stated objective. It will make the car cope the Teknikens Värld's moose test better.

    Source excerpt

    • – Customers who wish will have their cars upgraded free of charge.
    • In our latest SUV test, the Toyota RAV4 Plug-in Hybrid showed a dangerous side, it performed poorly in the moose test. Now Toyota Sweden's PR manager Erik Gustafsson announces that the model will be fixed, and much faster than last time when the RAV4 Hybrid showed similar dangerous behavior in the moose test.
    • – It's a software upgrade for the VSC system, and a recommendation to have higher tyre pressure in the rear wheels when driving fully loaded.
  19. 2019

    Australian watchdog warns owners of vehicles with critical Takata airbags not to drive

    Hazard disclosure

    Australia's consumer watchdog warned owners of 20,000 vehicles with previously recalled, unreplaced Takata airbags to stop driving immediately because the airbags could cause serious injury or death. The warning identified affected vehicles from BMW, GM Holden, Honda, Mitsubishi and Toyota.

    Source excerpt

    • Australia's consumer watchdog is warning the owners of 20,000 vehicles to immediately stop driving their car because the airbags have a potentially deadly flaw.
    • The new warning affects BMW, GM Holden, Honda, Mitsubishi and Toyota vehicles that have already been recalled for having defective Takata airbags, but which have not had them replaced.
    • The airbags are now classified as being "critical", meaning that if they are activated during a crash they could cause serious injuries or death to the driver.
  20. 2019

    Toyota announces recall of 679 Lexus cars in China

    Recall announced

    Toyota announced that it would begin recalling 679 imported Lexus cars in China from November 16 because defective pneumatic rods might fracture and pose safety risks. The company said it would check the rods' serial numbers and replace defective parts free of charge.

    Company response

    • Recall — Toyota Motor (China) Investment Co.

      The company will check the serial number of the pneumatic rods and replace the defective parts free of charge.

    Source excerpt

    • Japanese automaker Toyota will begin recalling 679 imported Lexus cars from November 16, due to defective pneumatic rods, according to China’s market regulator.
    • The company will check the serial number of the pneumatic rods and replace the defective parts free of charge.
    • Due to defective electroplating process by suppliers, the surface of the pneumatic rods on the vehicles might fracture, which will pose safety risks, said the administration.