Controversies

Company response

• Remediation — Amazon

  Still, Amazon is contacting all impacted customers and will "arrange for direct shipment of a cover for consumers to place over the mattresses."

Source excerpt

• Amazon (AMZN) has recalled about 15,300 AmazonBasics mattresses due to violation of federal flammability standard.

• According to the retailer, the recalled mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.

• The company is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge.

Company response

• Remediation — Amazon

  the company agreed to pay the fine and improve the way it tracks cases and notifies workers and local health agencies

Source excerpt

• Amazon has been ordered to pay a fine of $500,000 for hiding the number of COVID-19 cases at its California workplaces from employees.

• the company agreed to pay the fine and improve the way it tracks cases and notifies workers and local health agencies.

Company response

• Remediation — Amazon

  The agreement, just in time for the holiday shopping season, requires the retail giant to notify workers of cases in their workplace within a day and local health agencies within 48 hours.

Source excerpt

• Amazon has settled with California for half a million dollars.

• The settlement agreement doesn’t include any admission of wrongdoing from the company, Reuters reports.

• Online retail behemoth Amazon has agreed in a court settlement to comply with a California law that requires swift notice to warehouse workers of coronavirus cases, the state's attorney general said Monday.

Source excerpt

• the internal document and interviews show, Amazon partnered with an arm of China’s propaganda apparatus to create a selling portal on the company’s U.S. site, Amazon.com – a project that came to be known as “China Books.”

• Amazon agreed to Beijing’s demand to have anything below a five-star review of Xi Jinping’s book The Governance of China removed from its Chinese site

Company response

• Remediation — FlexBooker

  In response to the outage, we worked closely with Amazon to restore a backup, and were able to restore operations within 12 hours.

Source excerpt

• On December 23, 2021, starting at 4:05 PM EST our account on Amazon's AWS servers was compromised, resulting in our temporary inability to service customer accounts, and preventing customers from accessing their data,

• As part of the incident, our system data storage was also accessed and downloaded.

Company response

• Remediation — Amazon

  As part of the settlement, Amazon pledges not to retaliate against employees who discuss unionization outside of work facilities or on their own time.

Source excerpt

• As part of the settlement, Amazon pledges not to retaliate against employees who discuss unionization outside of work facilities or on their own time.

• Amazon has reached a settlement with the National Labor Relations Board in six cases, helping to pave the way for workers to unionize as more seek a seat at the bargaining table.

• The NLRB shared the settlement Thursday through a Freedom of Information Act request, stating that Amazon must post a notice to its relevant facilities for 60 days.

Source excerpt

• Amazon sues Enforcement Directorate in the battle for Future Group

• India's Enforcement Directorate (ED) has for months been probing Amazon's $200 million investment in India's Future Group for suspected violations of foreign investment laws.

Source excerpt

• The US e-commerce giant said in its filing to the Delhi High Court on Dec. 21.

• Amazon.com Inc is taking India's financial crime fighting agency to court, seeking to quash an investigation into one of its 2019 deals, a court filing seen by Reuters shows.

Source excerpt

• 印度反垄断监管机构“印度竞争委员会”（CCI）今日撤销了 亚马逊收购印度未来零售有限公司（Future Retail Ltd）旗下子公司Future Coupons交易的许可。

• 同时，亚马逊还因为隐瞒交易事实而被CCI罚款20亿卢比（约合2630万美元）。

• In an order on Friday, the CCI said Amazon ought to have notified the combination and Future Retail (FRL)shareholding agreement for the purpose of acquisition of strategic rights over FRL through FCPL shareholders' agreement (SHA); and commercial agreements between Amazon and Future groups, for the purpose of establishing strategic alignment and partnership between Amazon Group and FRL as well as have a 'foot-in-the-door' in the India retail sector.

Source excerpt

• The Occupational Safety and Health Administration (OSHA) is launching a probe into the fatal collapse of an Amazon facility in Illinois after it was hit by a tornado, the agency said Monday.

• Six people died and one was transferred to a regional hospital after a tornado hit the 1.1-million-square-foot delivery center on Friday, according to officials.

• A tornado hit the warehouse on Friday night, killing six people.

Company response

• Denial — Amazon

  Amazon said it “strongly disagreed” with the Italian regulator’s decision and would appeal

• Denial — Amazon

  Amazon said it “strongly disagrees” with the decision and plans to appeal the fine

• Denial — Amazon

  Amazon said it “strongly disagrees” with the fine

• Denial — Amazon

  We strongly disagree with the decision of the Italian Competition Authority (ICA) and we will appeal.

Source excerpt

• Italy’s competition authority has fined Amazon 1.13 billion euros (£960 million), accusing the company of exploiting its dominant position against independent sellers on its website in violation of European Union competition rules.

• The authority has ordered Amazon to grant sales benefits and visibility on Amazon.it to all third-party sellers able to meet the standards of its Prime service, which it must publish.

• Amazon said it “strongly disagreed” with the Italian regulator’s decision and would appeal, calling the fines and proposed remedies “unjustified and disproportionate”.

Company response

• Denial — Amazon

  Amazon told reporters it "strongly disagreed" with the AGCM ruling and would appeal.

Source excerpt

• Italy's antitrust regulator on Thursday fined online retail giant Amazon 1.13 billion euros (1.28 billion U.S. dollars) for competition-related abuses.

• Amazon told reporters it "strongly disagreed" with the AGCM ruling and would appeal.

• Italy's Competition and Market Guarantor (AGCM) alleged Amazon's Italian subsidiary had used its strong position to force retailers to use its logistics service.

Source excerpt

• Oates is suing Amazon, saying the company should do more to warn its customers about the scam.

• Amazon is facing a lawsuit filed by the National Labor Relations Board (NLRB), which is seeking the reinstatement of an employee it believes was filed in retaliation.

Company response

• Refund or compensation — Amazon

  Amazon will directly pay customers for claims under $1,000—which account for more than 80% of cases—at no cost to sellers

Source excerpt

• Amazon has announced a new policy that aims to reduce the number of lawsuits the company faces over products that injure customers.

• Now, in the unlikely event a defective product sold through Amazon.com causes property damage or personal injury, Amazon will directly pay customers for claims under $1,000—which account for more than 80% of cases—at no cost to sellers, and may step in to pay claims for higher amounts if the seller is unresponsive or rejects a claim we believe to be valid.

Company response

• Denial — Amazon

  We strongly disagree with the CNPD’s ruling, and we intend to appeal.

Source excerpt

• Amazon said it would appeal.

• The CNDP claimed that Amazon's processing of personal data for advertising did not comply with EU General Data Protection Regulations.

• Luxembourg's data protection authority, the Luxembourg National Commission for Data Protection (CNDP), imposed the record EU fine against Amazon Europe on July 16, per an SEC filing on Friday by the tech giant.

Source excerpt

• At the heart of the issue was whether time spent in security lines, waiting for bag checks, counted as time worked.

• Amazon will now pay some 42,000 workers a total of $8.67 million

• The Pennsylvania Supreme Court disagreed, ruling 5-2 that employees should be compensated for that time.

Company response

• Remediation — Amazon

  The company said it had removed "the vast majority" of the products in question from its store

• Refund or compensation — Amazon

Source excerpt

• 亚马逊说，而且 CPSC 也承认，这个巨大的零售商已经停止销售这些产品，已经通知他们的买家，并且已经发放了退款。

• 美国消费品安全委员会（CPSC）表示，自 2019 年以来亚马逊售出了超过 40 万台问题吹风机，如果掉进水里会存在电击风险；2.4 万个一氧化碳探测器不具备检测一氧化碳能力；此外还有数量不详的“儿童睡衣服装”，不符合可燃性要求。

• The U.S. Consumer Product Safety Commission (CPSC) today filed an administrative complaint against Amazon.com, the world's largest retailer, to force Amazon to accept responsibility for recalling potentially hazardous products sold on Amazon.com.

Source excerpt

• 初步报告并没有说苹果或其他公司违反了竞争法。

• 在所有消费物联网领域，大量受访者指出，开发新产品和服务的主要障碍是没有能力与Google、亚马逊和苹果竞争

• 一份关于物联网的初步报告得出结论，包括苹果在内的少数公司可能存在反竞争行为。

Source excerpt

• On Tuesday, Amazon filed a lawsuit against Paradigm Clinical Research Institute Inc. and their representatives, Ramprasad Dandillaya and Juan Jesus Rojas de Borbon, for fraud and breach of contract.

Company response

• Remediation — Amazon

  The bikini had the colours of unofficial state's flag, in hues of yellow and red, and has the state's emblem 'Gandaberunda', a two-headed mythological bird, which now seems to have been removed by Amazon from its Canada site following uproar.

Source excerpt

• Following outrage against e- commerce giant Amazon after users claimed that a bikini having colours of the Karnataka flag and emblem was available for sale on its Canada site, state's Kannada and Culture Minister Aravind Limbavali has said the government would take legal action.

• The bikini had the colours of unofficial state's flag, in hues of yellow and red, and has the state's emblem 'Gandaberunda', a two-headed mythological bird, which now seems to have been removed by Amazon from its Canada site following uproar.