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Concur Technologies, Inc.

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Concur is an enterprise software brand specializing in integrated travel, expense, and invoice management, now operated by SAP as SAP Concur.

Last updated November 4, 2026

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Overview

Concur Technologies, Inc. was an American enterprise-software company best known for cloud applications that manage business travel, employee expenses, travel payments, and supplier invoices. Founded in 1993, the company initially developed software for automating expense reporting and gradually expanded into a broader business-travel and spend-management platform. Its products were designed to replace paper receipts, spreadsheets, manual approvals, and disconnected corporate travel systems with configurable workflows, policy controls, reporting, and integrations. The company was founded in the Seattle-area technology community by Steve Singh, Mike Hilton, and Rajeev Singh. It was initially known as Concur Technologies and became one of the early enterprise-software businesses to pursue a hosted or software-as-a-service model. Its core proposition was to connect employees, travel providers, corporate payment systems, finance teams, and suppliers in a common data environment. This allowed organizations to automate the submission, review, reimbursement, and accounting of employee expenses while also improving visibility into travel spending. Concur's principal product families included Concur Expense, Concur Travel, and Concur Invoice. Concur Expense handled expense capture, receipt management, policy validation, approval, reimbursement, and accounting integration. Concur Travel supported corporate travel booking and itinerary management, while Concur Invoice addressed purchase-order and supplier-invoice processes. The company also developed a large partner ecosystem involving airlines, hotels, travel-management companies, payment-card providers, accounting systems, and other business applications. Mobile applications and receipt-capture tools became increasingly important as employees moved away from desktop-only expense processes. Steve Singh became the company's chief executive in the 1990s and led a long period of product expansion, recurring-revenue growth, and internationalization. Concur went public in 1998 and traded on NASDAQ under the symbol CNQR. During the 2000s and early 2010s, it made acquisitions and partnerships intended to broaden its travel and expense capabilities, including the purchase of expense-management and travel-related businesses. The company also promoted the idea of a connected business-travel ecosystem in which third-party services could be integrated with its platform. SAP announced an agreement to acquire Concur in 2014 for approximately $8.3 billion, including assumed debt. The transaction closed later that year and removed Concur from the public markets. Concur became part of SAP's cloud portfolio, and its products continued under the SAP Concur name. The acquisition gave SAP a significant presence in travel and expense management and allowed Concur's software to be connected with SAP's financial, procurement, human-resources, and enterprise-planning products. After the acquisition, the brand remained active rather than being absorbed completely into the SAP master brand. SAP Concur continued selling and developing travel, expense, invoice, payment, and related spend-management services to businesses and public-sector organizations. Leadership changed over time, including Steve Singh's departure from the chief executive role and the appointment of Christal Bemont as CEO in 2019. Concur's strategic position within SAP has centered on helping companies manage employee spending and business travel through cloud software, embedded controls, data analytics, mobile workflows, and integrations with broader enterprise systems. Today, Concur is best understood as an SAP-owned enterprise-software brand rather than an independent public company. Its market identity is associated with business travel and expense automation, while its technology is positioned as part of a wider source-to-pay, finance, and enterprise-management environment. Publicly available information does not establish a separate…

History

Concur Technologies was established in 1993 in the Seattle region by Steve Singh, Mike Hilton, and Rajeev Singh. The company developed software for automating employee expense reporting at a time when many organizations relied on paper receipts, spreadsheets, and manual finance workflows. Its early work placed it within the emerging enterprise-application market, where companies were beginning to adopt hosted software rather than installing every application on local servers. Concur expanded its capabilities from basic expense reporting into a wider platform for travel and spend management. Its software connected employee expense submissions with approval policies, corporate cards, reimbursement systems, accounting applications, and management reporting. The company later added or strengthened travel-booking, itinerary, invoice, payment, and partner-integration capabilities. This broader product scope helped it serve the entire process surrounding business travel, from planning and booking through payment, expense reconciliation, and financial reporting. The company became publicly traded on NASDAQ in 1998. Under Steve Singh's leadership, Concur pursued a recurring-revenue software model and expanded its customer and partner base internationally. It built relationships with airlines, hotels, travel agencies, travel-management companies, card networks, banks, and enterprise-software vendors. Mobile applications and receipt-capture functionality became increasingly central to the product experience as smartphones changed how employees recorded and submitted business expenses. Concur also used acquisitions to broaden its technology and market reach. In 2010, it acquired част? No reliable source? We should not include uncertain. Avoid. In September 2014, SAP announced that it would acquire Concur for approximately $8.3 billion including assumed debt. The transaction was one of SAP's largest acquisitions and strengthened SAP's cloud-software portfolio in travel and expense management. The acquisition closed in December 2014. Concur ceased to operate as an independent public company, and its stock-market listing ended as the business became part of SAP. Following the transaction, the products were marketed primarily as SAP Concur. The brand continued to provide expense, travel, invoice, payment, and related services, while SAP connected it with finance, procurement, human-resources, and enterprise-planning applications. Concur retained a recognizable market identity because travel and expense management has specialized workflows and a large external ecosystem, even though ownership and strategic control moved to SAP. Steve Singh remained an important leader during the transition and later left the CEO position. In 2019, SAP appointed Christal Bemont as CEO of SAP Concur. The leadership change accompanied continued emphasis on cloud adoption, mobile workflows, connected travel data, partner integrations, and automation. Concur's current significance is therefore as an SAP-owned enterprise-software brand serving organizations that need controls and visibility over employee travel and other business spending.

  • 2019

    CEO transition

    [3]

    Christal Bemont was appointed CEO of SAP Concur, succeeding Steve Singh.

  • 2019

    Jim Lucier becomes president

    [6]

    Jim Lucier replaces Mike Eberhard as president after Eberhard steps down in April.

  • 2019

    Leadership transition

    [3]

    Mike Eberhard steps down in April 2019 and Jim Lucier replaces him as president; SAP also appoints Christal Bemont as CEO of SAP Concur, succeeding Steve Singh.

  • 2018

    Defense Travel System partnership announced

    [6]

    The U.S. Department of Defense announces a partnership with SAP Concur to update the Defense Travel System used by active-duty, reserve, and civilian personnel.

  • 2016

    Mike Eberhard becomes company head

    [6]

    Mike Eberhard begins serving as head of the company in November 2016.

  • 2014

    SAP announces acquisition agreement

    [1]

    SAP announced an agreement to acquire Concur for approximately $8.3 billion including assumed debt.

  • 2014

    Acquisition is completed

    [2]

    SAP completes its acquisition of Concur Technologies on December 4, bringing the business into the SAP group.

  • 1998

    Initial public offering

    [5]

    Concur became a publicly traded company on NASDAQ under the ticker CNQR.

  • 1993

    Company founded

    [4]

    Concur Technologies was founded in the Seattle-area technology market by Steve Singh, Mike Hilton, and Rajeev Singh to develop software for automating corporate expense processes. Mike Hilton and brothers Rajeev and Steve Singh co-found the company that later becomes SAP Concur.

Products and positioning

Cloud-based business travel, expense, invoice, and spend-management software for enterprises and other organizations, integrated with finance, procurement, payment, and enterprise-resource-planning systems. Cloud-based business travel, expense, and invoice management for organizations seeking automated workflows, policy controls, integrations, and consolidated visibility into employee and supplier spending.

  • Expense management

    SAP Concur Expense

    Expense-management software that supports receipt capture, expense creation, policy checks, approval routing, reimbursement, corporate-card reconciliation, accounting integration, and reporting. It is designed to give finance teams a controlled digital workflow from the time an employee incurs a business expense through final posting and reimbursement, and it is one of SAP Concur's principal flagship offerings. Concur Expense helps employees record business spending, capture or submit receipts, prepare expense reports, and route them through approval processes. For employers, it is designed to apply expense policies, improve reporting, reduce manual administration, and connect employee spending information with financial and payment systems. It is one of SAP Concur's principal flagship offerings.

  • Business travel management

    SAP Concur Travel

    A corporate travel platform for searching and booking business trips, applying travel policies, organizing itineraries, and connecting travel activity with expense and reporting processes. The offering is intended to provide organizations with greater visibility into employee travel and related spending. Concur Travel is the business-travel component of the SAP Concur portfolio. It supports corporate travel search and booking within organizational policies and can connect travel activity with related expense and reporting workflows. The product is intended to give employers greater visibility into business trips while helping travelers and travel administrators manage reservations and compliance through a centralized cloud service. A corporate travel platform for searching and booking business trips, applying travel policies, organizing itineraries, and connecting travel activity with expense and reporting processes. The offering is intended to provide organizations with greater visibility into employee travel and related spending while helping travelers and travel administrators manage reservations and compliance through a centralized cloud service.

  • Invoice automation

    SAP Concur Invoice

    Invoice-management software that digitizes supplier invoices and supports data capture, validation, matching, approval, payment preparation, and integration with enterprise financial systems. It is aimed at reducing manual accounts-payable work and improving control over supplier spending, complementing Concur's employee travel and expense capabilities by extending spend management to supplier payments. Concur Invoice addresses supplier-invoice and accounts-payable workflows. It helps organizations receive, organize, route, approve, and manage invoices in a digital environment, with the objective of reducing paper handling and improving visibility over obligations and approval status. The product complements Concur's employee travel and expense capabilities by extending spend management to supplier payments.

  • Spend request and authorization

    Concur Request

    A request and pre-approval workflow for planned business travel and other spending. It helps organizations capture intended spend before it occurs and connect authorization with policy, booking, expense, and reporting processes.

  • Travel data and itinerary management

    Concur TripLink

    A service intended to bring travel booked outside a company's preferred corporate booking channel into a centralized business-travel view. It can help organizations collect itinerary information, improve traveler visibility, and connect external bookings with travel-management and duty-of-care processes.

Brand decisions

  • 2019

    Leadership transition under SAPStrategy

    Background

    After several years as part of SAP, Concur continued to develop its cloud travel, expense, invoice, mobile, and partner ecosystem.

    Action taken

    Mike Eberhard, who had headed the company from November 2016, stepped down in April 2019 and Jim Lucier replaced him as president; SAP also appointed Christal Bemont as CEO of SAP Concur, succeeding Steve Singh.

    Aftermath

    The brand continued its development as an SAP cloud business with emphasis on connected travel and expense processes.

    Source

  • 2018

    Defense Travel System modernization partnershipStrategy

    Background

    The U.S. Department of Defense sought to update the travel system used by military and civilian personnel.

    Action taken

    The Department of Defense announced a partnership with SAP Concur for the Defense Travel System.

    Aftermath

    The partnership extended SAP Concur's documented role into a large-scale public-sector travel-management environment.

    Source

  • 2014

    SAP acquisition of ConcurM&A

    Background

    Concur had built a substantial cloud platform for travel and expense management, while SAP was expanding its cloud portfolio and seeking stronger positions in adjacent enterprise applications.

    Action taken

    SAP agreed in September 2014 to acquire Concur for approximately $8.3 billion including assumed debt and completed the transaction on December 4, 2014.

    Aftermath

    Concur became an SAP-owned brand, its independent public listing ended, and its products were marketed as SAP Concur within SAP's broader enterprise-software portfolio.

    Announced transaction value. Approximately $8.3 billion including assumed debt (2014)

    Source

Recent events

  • SAP Concur launches Fapiao Capture invoice solution in China[8]

    SAP Concur announced the release of its new-generation Fapiao Capture invoice solution in China, designed for local requirements and offering invoice capture and expense-management capabilities.

  • Unconfirmed

    Mastercard partners with SAP Concur on expense and invoice management[9]

    Mastercard partnered with SAP Concur to provide expense and invoice management processes to banks, companies and government agencies in Asia Pacific for corporate-card transactions.

  • Unconfirmed

    BCD Travel and SAP Concur expand integration partnership[10]

    BCD Travel signed an agreement with SAP Concur to expand integration between BCD's hotel platform and SAP Concur's Custom Hotel Sourcing functionality, giving customers access to more hotel content, booking and payment options.

  • Unconfirmed

    Reported

    Shouqi Yueche and SAP Concur form strategic partnership[11]

    Shouqi Yueche and SAP Concur reached a strategic partnership to develop a new corporate mobility experience.

Read more

Sources11 sources

  1. 1SAP to acquire Concurnews.sap.com
  2. 2SAP completes acquisition of Concurnews.sap.com
  3. 3Christal Bemont named CEO of SAP Concurconcur.com
  4. 4SAP company historysap.com
  5. 5Concur Technologies SEC filingssec.gov
  6. 6SAP Concuren.wikipedia.org
  7. 7SAP Concur official websiteconcur.com
  8. 8SAP Concur在中国发布Fapiao Capture发票解决方案news.e-works.net.cn
  9. 9Mastercard与SAP Concur合作提供费用和发票管理服务miragenews.com
  10. 10BCD Travel与SAP Concur扩大平台集成合作asiatraveltips.com
  11. 11首汽约车与SAP Concur达成战略合作finance.sina.com.cn

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