Recent events
Recent events tied to this brand in public sources.
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2020
Ali Health launches online COVID-19 nucleic acid test booking
Ali Health, together with the named health-service stores, launched online booking for COVID-19 nucleic acid testing in 10 Chinese cities from April 21; residents could book through Taobao or Tmall, with electronic reports available as quickly as one day later.
2020
Online-channel price reductions for iPhone 11
Online channels in China began reducing prices for Apple products, including iPhone 11; the reported reductions varied by platform and reached up to 20%.
2020
Online platforms discount Apple’s iPhone 11 series in China
Beginning in April, online platforms including JD.com, Taobao, and Suning offered discounts on Apple’s iPhone 11 series compared with Apple’s official prices, with the largest stated discount reaching 1,600 yuan.
2020
Taobao launches Special Offer app and C2M initiatives
Taobao launched its Special Offer app as part of a C2M strategy that also included the Super Factory Plan and the Billion-Yuan Production Areas Plan.
2020
Alibaba responds to claims about Taobao account restrictions
After a Pinduoduo employee alleged that Taobao had blocked accounts, Alibaba's Juhuasuan said it restricted users who allegedly scraped platform information and misused subsidies. Pinduoduo's employee also alleged that Taobao had restricted Pinduoduo staff and copied Pinduoduo promotional material.
2020
Taobao Special Edition app launches
Taobao launched the Taobao Special Edition shopping app, a platform centered on C2M-customized goods.
2020
Juhuasuan responds to reports of Taobao account restrictions affecting Pinduoduo employees
After reports that accounts identified as belonging to Pinduoduo employees were restricted on Taobao, Alibaba's Juhuasuan said it had limited users it considered to have violated platform rules, citing attempts to scrape platform information and obtain promotional subsidies.
2020
TaoChe launches spring consumer campaign and livestream car-viewing service
TaoChe launched the “We Wait Together for Spring to Bloom” campaign, running through March 31. The campaign includes livestream video car viewings and multiple promotions, and is available through three e-commerce platforms and eight TaoChe used-car plazas.
2020
Taobao sues a shop over counterfeit masks
Taobao sued a shop selling counterfeit Piao'an masks and sought one million yuan in damages, also asking the defendant to apologize to consumers, law-abiding merchants and the platform. The source says the masks were identified as counterfeit in a statement from the brand owner; it does not report a court determination.
2020
Alibaba Group releases quarterly results
Alibaba Group released results for the quarter ended December 31, 2019. The report said mobile monthly active users in its China retail market reached 824 million and annual active consumers reached 711 million.
2020
Alibaba announces fee waivers for merchants
Alibaba announced fee waivers and rent reductions for merchants on Tmall, Taobao, Cainiao and Koubei, including waiving Tmall merchants’ platform service fees for the first half of 2020.
2020
Alibaba launches a pandemic psychological-support hotline
Alibaba announced that its psychological-support hotline for medical workers and patients had launched on Taobao and Alipay, with more than 200 experts in the initial group, mainly serving Hubei.
2020
Taobao responds to concerns over mask listings
Taobao said it had checked the relevant shops after online users exposed allegedly false claims and unstable mask prices. It said the relevant products had been taken down and that it would help consumers obtain refunds.
2019
Taobao opens its largest store in Malaysia
Taobao opened its largest store in Malaysia at MyTOWN Shopping Centre. Customers can examine products in person and order and pay through the Taobao app.
2019
Taobao wins case against buyer seeking refunds without returns
Taobao sued a buyer who allegedly sought refunds without returning goods. The court ruled in Taobao's favor and ordered the buyer to pay RMB 1 in economic losses and RMB 10,000 in reasonable expenses, including legal fees.
2019
Court ordered compensation to Taobao in a malicious-refund case
The Hangzhou Internet Court ruled that Zhou Xiaoli's refund activity abused Taobao platform membership rights and disrupted its normal operations, and ordered her to pay Taobao 1 yuan in damages plus 10,000 yuan in reasonable expenses, including lawyer fees.
2019
Alibaba launches Taobao store in Malaysia
Alibaba Group launched its largest physical Taobao store in Malaysia, in partnership with MyTOWN Shopping Centre and Lumahgo New Retail Sdn Bhd.
2019
Taobao launches the Tangping home-furnishing platform
Taobao launched Tangping, a home-furnishing platform offering consumer-facing services and tools for designers and merchants.