Skip to content

Tesla

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile139 entries · Page 3 of 7

  1. 2021

    PingWest's parent company sues Tesla over alleged online infringement of reputation

    Lawsuit filed

    PingWest's parent company stated that it had filed a lawsuit against Tesla, alleging that Tesla infringed its reputation rights through the internet. The company also stated that it had received lawsuit materials from Tesla and was preparing materials in response. The statement did not specify further details of the claims or the status of either legal action.

    PingWest’s parent company said it had sued Tesla, alleging that Tesla infringed its reputation rights online. The company also said it had received Tesla’s lawsuit and was preparing materials in response.

    Company response

    • Denial — Tesla

    Source excerpt

    • 该公司同时还指出,已起诉特斯拉通过互联网侵犯其声誉权。
    • Tesla has taken legal action against a Chinese media outlet after it published an article criticizing its Shanghai Gigafactory on December 25, 2020.
    • 最新消息表明,特斯拉已对PingWest品玩提起法律诉讼,后者撰文称特斯拉上海超级工厂存在严重的质量问题和恶劣的工作条件,运作就像一家“血汗工厂”。
  2. 2021

    Tesla Shanghai sues Pinwan operator over online infringement

    Lawsuit filed

    Tesla (Shanghai) Co., Ltd. filed a lawsuit against Beijing Pinxi Interactive Technology Co., Ltd., the operator of Pinwan, over an alleged online infringement dispute. Reports state that the case was accepted by the court on January 8. The filing concerns a dispute over online infringement liability, according to the reported event summary. No further details on the claims, the parties' positions, or the outcome of the case were provided in the source material.

    Source excerpt

    • 原告特斯拉(上海)有限公司已向品玩运营主体——北京品西互动科技有限公司提起诉讼,案由为“网络侵权责任纠纷”。
    • 上述资料显示:特斯拉(上海)有限公司于2021年1月4日向上海市浦东新区人民法院提起诉讼,并于2021年1月8日立案。
    • 北京品西互动科技有限公司已就特斯拉(上海)有限公司通过网络侵犯品玩名誉权一事提起诉讼。
  3. 2021

    Tesla responds to dispute over a certified used Model S

    Company response

    Tesla publicly responded to a dispute in which a customer alleged that a certified used Model S sold to him had structural accident damage. Tesla said the car had damage and repairs to exterior body panels only, without structural damage or a resulting safety hazard, and denied that the sale constituted fraud. Tesla also apologized to customers and media for the disturbance caused by the recent public controversy.

    Stated objective. Tesla said its explanation was intended to avoid misunderstanding.

    Company response

    • Apology — Tesla

      首先,对于近期的舆论热点给大家带来的困扰,我们向每一位特斯拉用户表示深切的歉意,对那些信赖特斯拉的消费者,我们也由衷地感谢。
    • Clarification — Tesla

      该车只是涉及车身外观覆盖件的事故损伤和更换,不存在结构性损伤问题,该叶子板的维修也不会导致车辆存在安全隐患。

    Source excerpt

    • 为避免误解,我们现就此事件进行阐述与说明,希望大家可以理性判断。
    • 首先,对于近期的舆论热点给大家带来的困扰,我们向每一位特斯拉用户表示深切的歉意,对那些信赖特斯拉的消费者,我们也由衷地感谢。
    • 4月28日消息,针对此前媒体报道的特斯拉存在将事故车辆当做二手车销售给车主的情况,@特斯拉客户支持 微博今日对此作了回应。
  4. 2021

    Tesla owner alleges unauthorized public release of vehicle data

    Issue disclosure

    A Tesla owner publicly alleged that Tesla released her vehicle data without her consent, stating that the disclosure infringed her privacy and consumer rights. She also questioned whether the data published by Tesla were the vehicle's original data. These are the owner's allegations; the supplied report does not establish a determination on the matter.

    Company response

    • Apology — Tesla

      从“觉不妥协”到“深表歉意”,只用了不到一天时间。

    Source excerpt

    • 昨天特斯拉私自把数据公开发布了出来,根据消费者权益保护法第八条规定,数据属于我们车主,应该直接交到我们手上,特斯拉未经我本人同意,私自将数据向大众公开的行为,侵犯了我们的个人隐私,也触犯了我们消费者的合法权益。
    • 而今,维权女车主行拘期已满,并已释放。但是,这也并不意味着维权女车主的“维权之战”结束,随着特斯拉后台数据的公布,女车主也发起了更让特斯拉“倍感压力”的维权攻势。
    • 该车主还敦促特斯拉尽快提供完整数据,并表示 接下来会把之前特斯拉提供的不完整数据公布。
  5. 2021

    Tesla offers vehicle data for third-party assessment

    Company response

    In April 2021, Tesla stated that it would provide the last 30 minutes of raw data from the vehicle involved in a collision to a third-party assessment agency, to a technical supervision authority designated by the Chinese government, or to the customer. The company's statement described the intended recipients of the data without specifying further details about the assessment process or its outcome. The offer concerned raw vehicle data from the period immediately preceding the collision. No additional information about the parties involved, the circumstances of the collision, or subsequent developments was included in the announcement as summarized.

    Tesla said it would provide the last 30 minutes of raw data from the vehicle involved in the collision to a third-party assessment agency, a Chinese government-designated technical supervision authority, or the customer.

    Company response

    • Ongoing disclosure — Tesla

      On April 21, Tesla issued another statement about the event on its official Weibo account, stating that it would provide the last 30 minutes of raw data from the vehicle involved in the collision.

    Source excerpt

    • On April 21, Tesla issued another statement about the event on its official Weibo account, stating that it would provide the last 30 minutes of raw data from the vehicle involved in the collision. The data will be given to a third-party assessment agency, Chinese government-designated technical supervision authority, or to the customer herself.
    • While denouncing the protester’s antics, the article questioned Tesla’s arrogance in dealing with complaints from customers.
    • On April 19, the 2021 Shanghai International Automobile Industry Exhibition was rolled out—the first of its kind in the world this year. At the event, a female car owner wearing a white shirt with the words “brake failure” printed in Chinese characters climbed onto the roof of a Tesla and repeatedly shouted, “Tesla’s brakes don’t work!” referring to her involvement in a collision while riding in a Tesla Model 3.
  6. 2021

    Tesla requests independent testing in vehicle-owner dispute

    Company response

    In April 2021, during a dispute with a vehicle owner, Tesla asked Zhengzhou market regulators to designate a qualified third-party testing body. The company said it would cover the testing costs and committed to accepting the results. The request was made as part of the dispute, with Tesla seeking an independent third-party assessment through the market regulator. No further details on the testing process or its outcome were provided in the source.

    During the vehicle-owner dispute, Tesla asked Zhengzhou market regulators to designate a qualified third-party testing body, said it would cover the testing costs, and committed to accepting the results.

    Stated objective. To establish the facts

    Source excerpt

    • 同时,21日晚23时52分,特斯拉通过官方微博再次表示,“恳请郑州市市监局指定权威的、有资质的第三方检测鉴定机构,开展检测鉴定工作,早日还原真相。我们承担鉴定产生的全部费用。同时我们承诺,无论检测结果如何,我们都接受。”
    • 特斯拉车主维权事件仍在发酵。
    • 郑州市郑东新区市场监管局也于昨日正式回应,责令特斯拉汽车销售服务(郑州)有限公司无条件向车主张女士提供该车发生事故前半小时完整行车数据。
  7. 2021

    Tesla apologizes over handling of Shanghai Auto Show customer complaint

    Company response

    In April 2021, Tesla apologized after facing criticism from Chinese media and customers over its handling of an incident at the Shanghai Auto Show, where a woman claimed the carmaker's brakes did not work. Tesla stated that it would coordinate with relevant departments on the investigation and that it had formed a task force to address the customer's claims. The apology followed public scrutiny of how the company had responded to the complaint.

    Tesla apologized amid criticism from Chinese media and customers over its handling of a Shanghai Auto Show incident in which a woman claimed the carmaker’s brakes did not work. Tesla said it would coordinate with relevant departments on the investigation and had formed a task force to address the customer’s claims.

    Stated objective. to improve its communication and service to customers

    Company response

    • Apology — Tesla

      Tesla Inc issued an apology on Tuesday night amid mounting criticism from Chinese media and customers over its handling of the incident in which a woman stormed its booth at the Shanghai Auto Show and claimed that the carmaker’s brakes do not work.
    • Investigation — Tesla

      We have formed a task force to solve this matter, address the claims by our customers in line with the law, and achieve an outcome that pleases the customers.
    • Apology — Tesla

      the automaker struck a more conciliatory tone in a statement late Tuesday, apologizing for the delay in resolving her problems.

    Source excerpt

    • Tesla Inc issued an apology on Tuesday night amid mounting criticism from Chinese media and customers over its handling of the incident in which a woman stormed its booth at the Shanghai Auto Show and claimed that the carmaker’s brakes do not work.
    • We have formed a task force to solve this matter, address the claims by our customers in line with the law, and achieve an outcome that pleases the customers.
    • The apology, which was published on Tesla's Weibo account, said that the company will strive to improve its communication and service to customers.
  8. 2021

    Fatal Guangzhou crash involving a Tesla vehicle

    Safety incident

    A Tesla vehicle in Guangzhou crashed into a roadside concrete barrier and another car, then caught fire; a passenger died at the scene. A friend of the driver said the steering wheel could not return to center before the crash. Police had not determined the cause of the accident. Tesla said the damaged vehicle had not uploaded data, and that it had submitted a memory card to traffic police and was attempting to restore data to assist the investigation.

    A Tesla vehicle crashed into a roadside concrete barrier and another car in Guangzhou and caught fire; a passenger died at the scene. A driver’s friend said the steering wheel could not return to center before the crash. Police had not determined the cause. Tesla said the damaged vehicle had not uploaded data and that it had submitted a memory card to traffic police and was trying to restore data to assist the investigation.

    Company response

    • Investigation — Tesla

      已经向交警提交储存卡,正尝试恢复数据配合调查

    Source excerpt

    • 特斯拉回应记者,事故车辆损毁严重没有上传数据,已经向交警提交储存卡,正尝试恢复数据配合调查。
    • 4月17日,广州增城一辆特斯拉在东江大道北撞上右侧水泥墙后自燃。警方通报事故造成副驾驶乘客当场死亡,司机左某和被刮蹭小车司机未受伤。
    • 冯先生称,事发前车辆向右变道后方向盘无法回正,几秒内就撞上水泥墙。目前警方已排除左某酒驾嫌疑,具体事故原因仍需等调查结果。
  9. 2021

    Tesla settles trade-secret lawsuit with Cao Guangzhi

    Settlement

    Tesla reached a settlement with former engineer Cao Guangzhi in its lawsuit concerning Tesla Autopilot source code. The settlement required Cao to apologize to Tesla and pay compensation; its terms were confidential.

    Source excerpt

    • Former Tesla employee Guangzhi Cao will pay the electric vehicle maker an undisclosed sum as part of the settlement, though he maintains he never did anything improper with the Autopilot code.
    • Tesla settled a lawsuit against an ex-engineer who copied the source code of its Autopilot driver-assistance tech before taking a job with a Chinese competitor, according to documents filed Thursday with a US district court.
    • 不过和解协议的条款是保密的,不过曹光植是需要向特斯拉支付赔偿金的。
  10. 2021

    Tesla announced a China vehicle recall for a software update

    Recall announced

    Chinese regulators said Tesla would recall nearly 300,000 China-made and imported Model 3 and Model Y vehicles for an online software update related to an assisted-driving function that could be activated accidentally and cause sudden acceleration. Owners were not required to return their vehicles.

    Company response

    • Apology — Tesla

      "We apologize for the inconvenience caused by this recall to all car owners," Tesla said through its official social media account on Weibo, China’s Twitter-like platform.

    Source excerpt

    • "We apologize for the inconvenience caused by this recall to all car owners," Tesla said through its official social media account on Weibo, China’s Twitter-like platform.
    • Chinese regulators said on Saturday Tesla Inc would recall nearly 300,000 China-made and imported Model 3 and Model Y cars for an online software update related to assisted driving, with owners not required to return their vehicles.
    • The State Administration for Market Regulation said on its website that the move is linked to an assisted driving function in the electric cars, which can currently be activated by drivers accidentally, causing sudden acceleration.
  11. 2021

    Tesla sued over Supercharger fees

    Lawsuit filed

    Kevin Shenkman sued Tesla in California state court, alleging that fees for leaving a vehicle at a charging station too long breach a promise of free lifetime charging. He seeks to represent early Tesla adopters and requests cost recovery, punitive damages, and an order stopping the fees.

    Source excerpt

    • The customer, Kevin Shenkman, sued Tesla in California state court in Alameda County (the county has jurisdiction over Tesla’s Fremont plant) and is seeking to represent all Tesla early adopters to get their money as well as win punitive damages. The suit also seeks to stop Tesla from charging the fees.
    • The complaint says that to convince early customers to buy its EVs, Tesla promised them free SuperCharging for life. However, to deal with congestion at the Supercharging stations, Tesla imposed a fee on customers who didn’t return to their vehicles almost immediately after they had been charged.
    • Kevin Shenkman sued Tesla Inc. in California state court and is seeking to represent all early Tesla adopters to recover their costs, as well as punitive damages and an order stopping Tesla from imposing the fees.
  12. 2021

    Tesla sues Han Chao in a defamation dispute

    Lawsuit filed

    Tesla filed a lawsuit against Han Chao in a defamation dispute, seeking 5 million yuan in economic damages and 50,000 yuan in rights-protection expenses. Tesla China confirmed to Yicai on September 28 that the lawsuit was authentic. The dispute concerns an allegation of defamation, and the filing sought the stated amounts in economic damages and rights-protection costs.

    Tesla sued Han Chao in a defamation dispute, seeking 5 million yuan in economic damages and 50,000 yuan in rights-protection expenses. Tesla China confirmed the lawsuit’s authenticity to Yicai on September 28.

    Source excerpt

    • 9月26日,韩潮在社交媒体上表示,他收到了特斯拉的名誉权纠纷起诉状,被特斯拉索赔经济损失500万元及承担维权支出5万元。9月28日,特斯拉中国向第一财经记者证实了该项诉讼的真实性。
    • Tesla is suing Han for damaging courtesy cars and for slander, after he called the automaker a “hooligan company” and accused it of lying to the court on his Weibo account.
    • In return, Han is suing Tesla for defamation, claiming it has portrayed him as a behind-the-scenes organizer of the Shanghai auto show protest.
  13. 2021

    Owen Diaz sues Tesla over alleged racism and discrimination

    Lawsuit filed

    Former Tesla employee Owen Diaz sued Tesla, alleging racism and discrimination. According to the event summary, Diaz stated that he experienced derogatory comments and harassment while working at a Tesla production facility. Tesla denied the allegations and said that it takes allegations of discrimination seriously and investigates them. The dispute concerns Diaz's claims about his treatment at the production facility and Tesla's response to those claims.

    Former Tesla employee Owen Diaz is suing Tesla for racism and discrimination, alleging that he experienced derogatory comments and harassment while working at a Tesla production facility. Tesla denied the allegations and said it takes allegations of discrimination seriously and investigates them.

    Company response

    • Denial — Tesla

      The automaker run by Elon Musk, for its part, denies the allegations.

    Source excerpt

    • The automaker run by Elon Musk, for its part, denies the allegations.
    • He is suing Tesla for racism and discrimination.
    • The complaint, which was filed in state court, calls out issues at Tesla’s Fremont, California manufacturing plant.
  14. 2021

    Tesla faces lawsuit over Model X crash

    Lawsuit filed

    A lawsuit filed in Harris County, Texas, accused Tesla of negligently designing and manufacturing a vehicle after a 2019 Model X crash involving officers and a civilian. The plaintiffs allege that Autopilot failed and seek damages. These are allegations in the complaint.

    Source excerpt

    • A lawsuit filed in Harris County, Texas on Monday accused Tesla Inc. of negligently designing and manufacturing the electric vehicle after its autopilot system failed and the 2019 Model X crashed into several police officers who were engaged in a traffic stop in a blocked-off lane on the freeway.
    • The plaintiffs accuse the car manufacturer of negligence and various counts of product liability.
  15. 2021

    Australian regulator files proceedings over Hornsdale Power Reserve

    Lawsuit filed

    In 2021, the Australian Energy Regulator filed proceedings in the Federal Court against the Tesla Big Battery, known as the Hornsdale Power Reserve. The regulator alleged that the facility failed to provide promised frequency control services despite being paid to stand by. According to the regulator, it was seeking penalties, declarations and costs. The proceedings concerned the Hornsdale Power Reserve and the frequency control services it had been paid to provide.

    The Australian Energy Regulator filed Federal Court proceedings against the Tesla Big Battery, known as the Hornsdale Power Reserve, alleging that it failed to provide promised frequency control services despite being paid to stand by. The regulator said it was seeking penalties, declarations and costs.

    Company response

    • Denial — Neoen

      Neoen Australia managing director Louis de Sambucy said Hornsdale had repeatedly delivered on the high expectations of its performance and market impact since beginning operations in 2017

    Source excerpt

    • The Australian Energy Regulator has filed Federal Court proceedings against the Tesla Big Battery, known as the Hornsdale Power Reserve, which is owned and operated by French renewable energy giant Neoen.
    • It is alleged the Hornsdale Power Reserve failed to provide “frequency control ancillary services” – services used to maintain the safe operations of the grid following power disruptions – despite making offers and receiving payment from the market operator to be on stand-by to provide them.
  16. 2021

    Court upholds fraud ruling against Tesla in customer case

    Ruling

    In September 2021, a Chinese appeals court upheld the first-instance judgment in Han Chao's case against Tesla, according to a post by Han Chao on social media. The court found that Tesla had committed fraud and ordered a refund plus triple compensation. The ruling was reported as a second-instance decision affirming the original judgment.

    Source excerpt

    • 9月17日,韩潮在其个人微博平台宣布了胜诉特斯拉的消息,表示“北京二中院维持一审原判,特斯拉存在欺诈,驳回上诉,退一赔三。”
  17. 2021

    Tesla recalls Model Y vehicles over suspension knuckle issue

    Recall announced

    Tesla reported a recall involving 826 Model Y vehicles that may have weak suspension knuckles, which could deform or fracture. Tesla said it would inspect the potentially affected vehicles and replace components that show the issue.

    Company response

    • Remediation — Tesla

      If they present the issue, Tesla will replace the components with properly built ones.

    Source excerpt

    • According to Tesla, Ningbo Tuopu would not have enough quench tank fluid for the parts to be fully quenched, resulting in weaker components.
    • Tesla said it believes only about 1% of these 826 Model Ys to be affected by the problem. The company will determine that by checking the front and rear knuckles in the potentially affected vehicles.
    • According to the document, 826 units of the Tesla Model Y may present weak suspension knuckles. That condition may lead these knuckles to deform or fracture.
  18. 2021

    Lawsuit alleges sexual harassment at Tesla plant

    Lawsuit filed

    In a lawsuit filed in California, Jessica Barraza brought a complaint against Tesla alleging near-daily workplace harassment and minimal punishment for other employees. The filing presents these as claims in the lawsuit; the allegations have not been established in the summary provided. The event was reported on November 19, 2021.

    Jessica Barraza filed a complaint against Tesla in California, alleging near-daily workplace harassment and minimal punishment for other employees. The allegations are claims in the lawsuit.

    Source excerpt

    • Jessica Barraza filed a complaint in the California Superior Court in Alameda County against Tesla, alleging she experienced near-daily harassment with minimal punishment for the other employees.
    • She said she is now experiencing retaliation from other managers after complaining to Tesla's human resources team about the misconduct.
    • Erica Cloud, a Tesla assembly line worker, accused defendants including her former manager of "continuous and pervasive" sexual harassment in a lawsuit filed in Alameda County Superior Court in California on Wednesday.
  19. 2021

    JPMorgan sues Tesla over warrant contract

    Lawsuit filed

    In November 2021, JPMorgan sued Tesla, alleging that Tesla did not fully honor an agreement concerning warrants and owed the bank a £120 million shortfall. Tesla argued that JPMorgan's price changes were unnecessary. The dispute centered on the warrant contract between the two parties, with JPMorgan claiming a shortfall under the agreement and Tesla contesting the necessity of the price adjustments made by the bank.

    Source excerpt

    • Monday’s Southern District of New York complaint contends that Tesla Inc. ignored its obligation to pay JPMorgan for a series of warrant transactions which required Tesla to deliver either stock shares or cash, if when the warrants expired, Tesla’s share price was above the contractual strike price.
    • JPMorgan Chase Bank, National Association, London Branch (JPMorgan) has sued electric vehicle maker Tesla for breach of contract concerning a tweet its CEO made about returning the company to private ownership.
    • The suit, filed in a Manhattan federal court, centres on a dispute over how JPMorgan repriced its Tesla warrants as a result of Musk’s notorious 2018 tweet that he was considering taking the carmaker private.
  20. 2021

    JPMorgan sues Tesla over warrants

    Lawsuit filed

    JPMorgan filed a lawsuit against Tesla over a dispute concerning the repricing of warrants. According to the complaint, JPMorgan alleges that Tesla breached the contract. The suit seeks $162.2 million plus interest, attorneys' fees and expenses. The filing was reported on November 15, 2021.

    JPMorgan filed suit against Tesla over a dispute concerning the repricing of warrants. JPMorgan alleges that Tesla breached the contract; the complaint seeks $162.2 million plus interest, attorneys' fees and expenses.

    Source excerpt

    • JP Morgan Chase (JPM) has filed a lawsuit against EV giant Tesla Inc (TSLA) for $162.2 million for breach of warrants sold to JPM by Tesla back in 2014.
    • JP Morgan Chase filed suit against electric vehicle maker Tesla in a dispute over warrants, according to court filings out Monday.
    • Tesla accused JPMorgan of being 'unreasonably swift and represented an opportunistic attempt to take advantage of changes in volatility in Tesla's stock.'