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Amazon Locker

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Amazon's self-service parcel pickup locker service.

Last updated November 4, 2026

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Oct 29, 2026
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Oct 31, 2026

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Overview

Amazon Locker is a self-service parcel pickup service operated by Amazon. For eligible orders, customers can select a nearby Locker as the delivery address and retrieve the parcel after delivery using a pickup code, barcode, or another Amazon-provided verification method. The service is intended for customers who cannot conveniently receive packages at home, lack a secure delivery location, or prefer to collect orders while commuting. Lockers are placed in locations such as retail stores, transport hubs, and other accessible facilities. Available locations, holding periods, and order eligibility vary by country, city, and individual site. Amazon Locker is part of Amazon's last-mile delivery network rather than an independent carrier.

History

Amazon Locker is Amazon's self-service pickup infrastructure for eligible e-commerce orders. Under the model, a parcel is delivered to a designated locker, and the customer retrieves it at the location after receiving a pickup notification and completing code or identity verification. The service extends delivery beyond residential addresses to shared commercial or public locations, reducing the need for customers to wait at home and offering an alternative secure delivery point in some residential settings. As Amazon has operated delivery networks in different countries, the locations, locker formats, holding periods, and eligibility rules have varied by local operation. Reliable material available here is insufficient to confirm a complete founding timeline, expansion chronology, or scale by market.

Products and positioning

A convenient and secure pickup service for e-commerce parcels, offered as a self-service option within Amazon's last-mile delivery network.

  • Amazon Locker

    Amazon's self-service parcel pickup service. Eligible orders can be delivered to a designated Locker, where customers collect parcels using a code or barcode provided in the pickup notification. It is positioned as a more flexible alternative delivery point, with availability determined by the local site and order conditions.

Recent events

  • Unconfirmed

    Stockland partners with Amazon to offer Amazon Locker[1]

    Stockland partnered with Amazon to offer Amazon Locker parcel-pickup kiosks, which Stockland had installed at a number of retail locations in New South Wales and Victoria. The source does not establish the partnership's start date.

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